Carolina Mare(4 stars)

70007 Malia View on map

Average rating

454 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.2
  • Location
    5.0
  • Food and Drinks
    5.4
  • Sport & entertain
    5.1
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101 reviews for this hotel sorted by travel date
Katarína
Ideal place for relaxing stay
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Carolina is fully beautifully renovated hotel with unbelievable greek hospitality located on wide sand beach, I recommend to everybody who want discover island and spend time in quality accommodation. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maja
I can recomend this hotel for everyone!
  • Recommended hotel
  • Singles
  • Business trip
  • August 2015
beautiful sandy beach,not far from the center,tastefull food,super clean rooms,amazing staff,quiet area.Is a hotel that everyone would like to come back!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Elena
Absolute romantic place to be
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
Fantastic place, built in front of the sea. We had an absolutely romantic holiday. Comfortable and very clean room, super friendly and helpfull reception! Amazing food. Great value of money. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Slawek
Great with some little inconveniences
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
Great, nice hotel, clean, new rooms, in the restaurant more staff is needed. The best is a position of the hotel and beautiful beach! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jolanta
Awesome!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Hotel is family friendly. We stayed here for a week and everything went well. Staff is awesome 3 if we come back to Crete, we will definitely choose Carolina Mare read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Eleni
Best holidays ever
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
wonderful sandy beach, quiet location,not far from the center, delicious food,very helpfull and kind staff.We want to thank Carolina M. staff for the lovely holidays.We really felt like home.See you soon.... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Liam
Very good and will be coming back
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2015
i have no complaints about staff, facilities or food. i will be 100 recommend this hotel to family and friends. everyone here is so friendly and help you when ever needed i was completely sober writing this fantastic hotel for all read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
Fabulous holidays in Malia town, great hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
close to malia town but away from the noise in a sandy beach, in a new hotel, with beautiful rooms and friendly staff, thank you Carolina read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Katarina
Brilliant choice of holiday and hotel destination
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Hotel as newly renovated hotel havent offered so many real pictures so far. Therefore when we came in, checked in and get known this hotel area, we were glad we could say and express our satisfaction with this hotel and mainly the hotel area apartments. Even the hotel is big, its nicely devided into many parts of the whole entity Carolina Mare, so you can always find your own peaceful place near the pools, bars, on the beach and even in the restaurant. Nice touch of the receptionists, bartenders and mainly the animators was given to us from the beggining. ... All our requests were met with the high satisfaction read hotel review
  • Room
    6.0

    The size of the room was OK and mainly all the furniture and equipment is brand NEW.

  • Gastronomy
    6.0

    Restaurant was very well taken care of and the meals were always very well prepared.

  • Service
    5.0

    Staff was very pleased and I would like to point out the Animators who were from all different places from the Europe. Not only for the kids but also the animators for the adults.

  • Sport & Leisure
    6.0

    The best advantage of this hotel was that all the pools, room pools were nicely spread all around the area. Therefore you never ended up with no place where to go to swim or just like to take a chill. Never crowded in the pools. These pools you never see on pictures which are available on the web. But Carolina M. has them. Really nice spreading of all guests.

  • Hotel
    6.0

    Hotel as newly renovated hotel havent offered so many real pictures so far. Therefore when we came in, checked in and get known this hotel area, we were glad we could say and express our satisfaction with this hotel and mainly the hotel area apartments. Even the hotel is big, its nicely devided into many parts of the whole entity Carolina Mare, so you can always find your own peaceful place near the pools, bars, on the beach and even in the restaurant. Nice touch of the receptionists, bartenders and mainly the animators was given to us from the beggining. All our requests were met with the high satisfaction

  • Location
    6.0

    really enjoyed being outside of the city centre and being in the local area with the spread of local beaches....

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Antonio
High recommended!
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
Hotels staff made my holiday, especially Lifeguard, which was always welcoming us on the beach and taking care about each visitor. Hotel is beautiful and modern. Food is delicious and sea is fantastic! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Justine
Super
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Amasing, the personel on the beach is really impressive, the general quality of the hotel is really good, we are really impressed, we never seen that in France. It is really a good hotel, whevery one is nice and this is important the cook is really good. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Rossella
Fantastic hotel on the beach
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
We had a fantastic holiday from the beginning of our stay. Wonderful room with a spectacular view of sea andò pools. The food very good and varied. The kids have a special area to eat with special food. The beach is just in front of the hotel with sunbeds etc. Room cleaned every day. We will certainly go back again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anna
Super hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
Great hotel We love this hotel for many years now; we have always the best holidays, 16 years in á row!! CAROLINA MARE, the new name from the hotel, before it was Phaedra beach. This year I see many things are change, and all in positive way, the all-inclusive is perfect you can eat the whole day if you want and drinks also till 23:00. Evening diners are great they have themes, Asian, Arabic, Fish, and Mexican Buffet. They are very busy with rebuilding the whole place and what they did already it is beautiful! Many years ago this ... hotel was built on the beach, so it is perfect for children no busy roads, á lot off beautiful pools and á big long and sandy beach, if you want you can get each day fresh beach towels, you have to pay 10 euro deposit It is also perfect for people in wheelchairs. The hole staff off the hotel are lovely people, from reception, breakfast, lunch, diner, behind the bar and even the cleaning lady’s and the mechanics, the staff will always give you the feeling that you are very special for them ! Your room will be clean every day! Every evening they have at the pool bar something to do, Disco, Greek night, Hawaii night, Black and white, Manager Cocktail … etc. So you want a great holiday go to CAROLINA MARE!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Mary
Best place to spend you're holliday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
We come to this hotel (formerly Phaedra Beach hotel) for more than 15 years now and It was always like coming home so we where very curious how It was now. Well It was great!! Most of the hotel was already renovated and the rest will be done next winter. We had a great holiday! The food was excellent with a huge variety of different dishes, for breakfast, lunch and dinner. The staff were very friendly, polite and helpful. The beach and the sea are absolutely awesome and the pools are great, we were there every day. Towels are for ... 10€ deposit and can be changed even during one day. There are 2 bars. Smaller much more calm and the bigger where the night program takes place. Every day there is another program - Greek night, Discoeverybody choose. Both are really close to the beach. All inclusive offers nice variety of beverages(from soda to Cuba Libra). And staff is really really really super kind, funny and pleasant. All inclusive provides also snack bar from 10 am to 5pm. You can refresh yourself with vegie or fruit salads and little snacks like sandwiches or pizza. Ice cream with toppings and cold water also included. There is also possibility to take dinner à la carte witch is good, composed of local Greek meals. You can also order VIP Breakfast or Lobster dinner. The rooms were cleaned daily and left spotless, beds made whit precision, It’s obvious they take pride in their work. So I can say one thing for sure. It was still like coming home and we will go back next year!! Missing everybody and the place already!!! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jill
Fabulous stay
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Very good hotel with friendly staff (speical metion to Eleni on reception, George in restaurant and Nikos in bar). Excellent location right on beach. Loved our stay the food was very good (better than some 4star plus we have stayed. Chinese evening gorgeous. A la Carte restaurant lovely set almost on the beach. Excellent value for money and improving every day. Would not hesitate to recommend for people travelling wth children. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Jarmila
Family holiday on Crete
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
we choose Carolina mainly because of location, close to the airport and in quiet surrounding. we were surprised by service and quality of food. also the guests there were frm different countries but it the holiday were in peaceful atmosphere. read hotel review
  • Room
    6.0

    Room ddeserved more then 3star, for sure. Beautiful interieur and unique type of bathroom. We had sea vies, and i really felt like on beach holiday just after waking up.

  • Gastronomy
    6.0

    We loved the food! It made us fat! Fresh, simple, Greek! Sometimes we miss bigger offer of fish, however, we tried another kinds of food.

  • Service
    6.0

    Staff in Carolina is extraordinary nice and smiling. THe service mainly in restaurant was brilliant. There wasn´t problem with anything. Room were spacious and cleaned every day.

  • Sport & Leisure
    6.0

    we miss more pool activity, but moreover we spend our time on the beach

  • Hotel
    6.0

    we choose Carolina mainly because of location, close to the airport and in quiet surrounding. we were surprised by service and quality of food. also the guests there were frm different countries but it the holiday were in peaceful atmosphere.

  • Location
    6.0

    Carolina is hotel on the beach. We didnt miss noisy center, we had 2 supermarkets just few steps from hotel gate. We had a lot of offer for excursion taking part mainly in east of Crete.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Christian
Luckily it was not a main holiday! archived
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
The phaedra beach hotel, is a hotel with about 1000 beds and consisted of several buildings. It is a simple 3 - star hotel category. What i particularly want to emphasise. What already rather into the years came. My hotel room was located in the main building in the 3 floor, with sea view to the side. The room white all small faults. My room, was simply furnished, a closet and a small older television set (1 channels in german zdf) were available. A drawback was for me, the small shower stall, and the drain from the sink, escaped odors. ... The bathroom have not a fan, so that the steam only on the room could be. Also the mattress was for me clearly too hard. Internet gives it for 3, - €the hour to several computer in the lobby. Wi-fi but not! The hotel is international well visited. Russians, english french, dutch, and german are represented. The average age of the guests during my stay, was from 7 years up to 75 years. read hotel review
  • Room
    3.0

    The size of the room was good enough for me. The facilities of the national category of adjusted. Also the cleanliness was not on the category also worth mentioning.

  • Gastronomy
    3.0

    The all inclusive services, were the category accordingly. There was at any time of day always buffet. No food, was described or after quality flag. It was also on the information board not informed, what it to eat is. There was very much dampfgarers vegetables and meat, as well as standards such as pasta with tomato sauce, fries, and so on.. Greek dishes, one searched in vain, except for the greek salad.

  • Service
    3.0

    With the handling of the complaints, one knows no apology. The answer came immediately, quote: you have 3 stars in the category of the country and no 5 stars. End of quote.

  • Sport & Leisure
    3.0

    There was entertainment moderate, to my travel time nothing more offered. Umbrellas and pool chairs at the pools. At the beach against fee, at the municipality.

  • Hotel
    2.0

    The phaedra beach hotel, is a hotel with about 1000 beds and consisted of several buildings. It is a simple 3 - star hotel category. What i particularly want to emphasise. What already rather into the years came. My hotel room was located in the main building in the 3 floor, with sea view to the side. The room white all small faults. My room, was simply furnished, a closet and a small older television set (1 channels in german zdf) were available. A drawback was for me, the small shower stall, and the drain from the sink, escaped odors. The bathroom have not a fan, so that the steam only on the room could be. Also the mattress was for me clearly too hard. Internet gives it for 3, - €the hour to several computer in the lobby. Wi-fi but not! The hotel is international well visited. Russians, english french, dutch, and german are represented. The average age of the guests during my stay, was from 7 years up to 75 years.

  • Location
    3.0

    The hotel is situated about 30 kilometer away from the airport. The hotel does not have a hotel-own beach section. The adjacent beach section of the municipality of managed and it will further costs. The connections with public transport is bad! A rental car would be an advantage, but the fuel are not without (1.80 euro per liter). The desk, the from fti offered, were in my opinion overpriced. Individually or through local organizers, you can still save a little. Tavernas with wi-fi, there is enough adjacent to the hotel.

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Calla
Close to the beach, otherwise bad location and hotel. archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2013
I wouldn't recommend this hotel, it was definitely not worth it. Location on the beach was great, however, i would definitely a few minute walk to the left, as the beach was directly before the hotel sea urchins, (on the hard route learned) and the beach chairs cost something. The food was awful and i was on the take Calella-muck out. We were only on the first evening in the hotel to eat and then never again, although we had half board. In a, two minutes away, across the street from the supermarket, is a very nice tavern, the good ... food at fair prices. There we have every day ate and us breakfast in the supermarket bought. Our room was very, very simple. There is no air conditioning (but not super bad was) and the beds were thin and hard. It could have been cleaner, but it was ok. In the bathroom were from and ants, i however not greatly noticed to me someone has said. For people, the somewhat a picky however, they are certainly not very pleasant. The shower was very small and the shower curtain was disgusted. There was a small crt televisions, which we didn't use, so i can't give any advice. For excursions you directly picked us up at the hotel, but the access to Malia was very bad and we are only once passed through when we a moped had rented. All in all, i can only advise against this hotel, except for one is really only the location is important and everything else no matter or you get it for a low price. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Mary
The greatest holiday ever! archived
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2013
Phaedra Beach Hotel is a great place to stay! The staff is very friendly and helpful . We stayed there for 3 weeks and we had a very good time and never get bored. The food is good and you have many choices of different thing you can eat. We are going back next year that’s for sure! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Detlef
Disappointed, shame. archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
A plant, which already came into the years, but a good layout has. The lobby needs updating, as already at the check in, when you get out of the bus is rising, will light of doubts and a ups makes the abdomen wide. But the front desk is very warm and the hotel staff welcomes. The cleanliness is ok and the staff is constantly tried everything to maintain, which at the crowds of russian visitors is not always easy. The average age was mixed and the majority of the guests are russian, which somehow is a shame (98%). The evaluation: ... 'whoever complained here you should stay at home' we could not at all understand or understand. If you are going on holiday, you would also like relax. read hotel review
  • Room
    3.0

    Size of the room is good, the condition rather bad. It needs everything somehow be replaced. Unfortunately, everything in the old.

  • Gastronomy
    1.0

    There are 2 restaurants, one for all inclusive and one for hp. Except for the breakfast was just goes, the rest unfortunately forget. It is very surprising, that the russians around the clock the trouble, hour long queue. Really unbelievable, but unfortunately it is true. If you want to level and benefit sets, then you should prefer the flee and the beautiful taverns to really good prices to eat. There one has then also still the major advantage, peace before the russians to have.

  • Service
    5.0

    The staff was very friendly and one could on german or english inform itself. Room cleaning was great and towels are all 2 days were changed. Safe and air conditioner cost extra.

  • Sport & Leisure
    1.0

    Maintenance gives it plentifully. On the beach nice watch, as some russian travelers until about 10:45 a. m. on the couches wide and if then pay immediatly is, then how they hurriedly the grounds rooms, cool. For animation is also ensured, some girls from above region are constantly on brautschau after gentlemen german or not russian. Divine! Pool is not recommendable, we do not move and the few lounge chairs are from about 5 hours occupied with personal guard.

  • Hotel
    2.0

    A plant, which already came into the years, but a good layout has. The lobby needs updating, as already at the check in, when you get out of the bus is rising, will light of doubts and a ups makes the abdomen wide. But the front desk is very warm and the hotel staff welcomes. The cleanliness is ok and the staff is constantly tried everything to maintain, which at the crowds of russian visitors is not always easy. The average age was mixed and the majority of the guests are russian, which somehow is a shame (98%). The evaluation: 'whoever complained here you should stay at home' we could not at all understand or understand. If you are going on holiday, you would also like relax.

  • Location
    4.0

    Since the hotel is directly located by the sea, it was not far to the beach. There had one per couch 3 Euro pay, but is really good. So it was at least a bit of the russian schnurrern away, otherwise the probably still your towels at 5 hours ubiquitous. To the airport it was 45 minutes, taverns and shopping possibilities are also within a few minutes walking distance. Rental car in order to make trips, is highly recommended!

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