Hotel The Surin(4.5 stars)

Pansea Bay 118 Moo 3. Choengtalay, Talang, 83110 Phuket Show map

Average rating

118 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    5.0
  • Location
    5.2
  • Food and Drinks
    4.9
  • Sport & entertain
    5.1
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39 hotel reviews in Englishsorted by travel date
Stefan
Location, location, location-rest rather weak
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel have my wife and i to 2. times. The first visit was in january 2011 before of the renovation the (according to the staff 30 years old) hotels (p. a. then hotel reviews). We had a package with deluxe room, breakfast, a free thai massage, airport shuttle service and 10% discount on food and drinks excellent. In order to make it short, the chance of the renovation was in my opinion not really used. Nice is, that there is now a new spa at the top on the hill, and a fitness room. Otherwise the hotel are, as ... if a north korean designers expenditure-raved themselves. Gray überstrichenes wood and grey, bad mislaid granite tiles, instead of the wooden floors, mediate not the feeling of living space. Apparently from the popular of the guests spoiled, in comparison to then also the service deteriorated significantly. The guest structure is in my opinion now a more european an all inclusive tourist and less the individual travellers. The hotel facilities are only over many steep stairs distance. For handicapped this is nothing. read more
  • Room
    2.0

    Our deluxe cottage with a bedroom with a large double bed, an open cabinet, a bathroom, a terrace and two beach chairs with umbrella. The facilities shows the senility on. The toilet rinsed only after every 2. press, the telephone was broken and the air conditioner rattled noisy. Internet was faster than before. The pads were already a bit stained. The cleaning only superficially okay. The gray painted wood, the gray granite tiles and green upholstery create in my opinion the atmosphere a north korean living quarters. The beauty is in the eye of the beholder. Said i, that thai tilers, exactly like with us, the bungling incline. Many tiles were hollow shifted and so badly set, that partly the fugenmaterial was missing. What decent manager adopted a work?

  • Gastronomy
    3.0

    There is several restaurants with different priorities. Two times a week there is a bbq on the beach with all kinds of show cooking, the really recommendable was. You pay for but absolutely european prices. The rest is from my point of view really forget. It is too few typical and too expensive. At the general beach in the place there are really nice restaurants, where you for very reasonable price a top quality gets. There is more than in the hotel, where in the evening the boredom introduction holds. You buy drinks on the beach at the best one with the local families, the to and fro and the things directly at the chair. There there is now also decent cocktails at reasonable prices. Please note: no larger amounts carry forward! Me were at the beach 1000 Bath from the pocket stolen, when my wife swimming was.

  • Service
    3.0

    The service in comparison to before very much became more and more careless. There is still the same service as before two years, but no complaints. The there is not at the moment, because no season would be. Smooth lied-in the town were sold at each corner and the other 3 hotels our thailand trip were on every buffet which to find. In the hotel info on the rooms is still, that there is a free shuttle service to patong there. Which was not true. This service was simply, without the information to change. It is not with its guests. Check-in and check-out was awkward. Although i on the eve of my bill on the front desk talked over had, it took 20 minutes, until they finally departure pressed and of the credit card deducted was. The hotel manager in the whole time no once face.

  • Sport & Entertainment
    4.0

    The beach is really unique-a true bilderbuchkulisse. White, clean sand, smaragdgrünes, clear ocean with about 30 °c in january. Large advantage is, that it at the beach, as almost privately, no tugs or pushy salespeople there. Towels for the pool and beach you can have so many you want. Now there are unfortunately also in surin the liegestuhlreservierer arrived, the already very early in the morning, some even in the evening, the loungers reserve. The pool is after of the renovation still flat and not up-to-date anymore. The spa is structurally clearly good, but the massages still behind the expectations remain. It is a friendly pet without real medical draught. Thai massage, the much better and cheaper there is in town, for example when datong massage or mandarin massage.

  • Hotel
    3.0

    The hotel have my wife and i to 2. times. The first visit was in january 2011 before of the renovation the (according to the staff 30 years old) hotels (p. a. then hotel reviews). We had a package with deluxe room, breakfast, a free thai massage, airport shuttle service and 10% discount on food and drinks excellent. In order to make it short, the chance of the renovation was in my opinion not really used. Nice is, that there is now a new spa at the top on the hill, and a fitness room. Otherwise the hotel are, as if a north korean designers expenditure-raved themselves. Gray überstrichenes wood and grey, bad mislaid granite tiles, instead of the wooden floors, mediate not the feeling of living space. Apparently from the popular of the guests spoiled, in comparison to then also the service deteriorated significantly. The guest structure is in my opinion now a more european an all inclusive tourist and less the individual travellers. The hotel facilities are only over many steep stairs distance. For handicapped this is nothing.

  • Location
    6.0

    Completely clear advantage of the hotel is the privileged location. It is located on a small hill directly at the pansea beach. There is only one other hotel (amanpuri ), so that the there was almost as private beach can be viewed. The beaches are in Thailand generally publicly but there are no other tourists back, because the bay on each side of the cliffs, the far into the sea go, be completed. The beach consists of fine white sand. The sea slooped very lightly. From the hotel to the town it was a few minutes walking distance. At the general beach has now also some did. There are very nice restaurants and bars with a view of the sea, the i in value and offer those of the hotel in each case prefer.

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Tobias
Recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A dream hotel with a dream beach. Beautiful bungalow complex, however with many steps, not accessible for disabled people. For families probably not really suitable. Staff are very friendly and great service. We would gladly come again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Gunter
Great hotel at absolute dream beach
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
By far most beautiful (almost private) beach phuket, great not cheap hotel. I come for 10 years and will be back. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Bernd
Great private beach - excellent comfortable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Very good relaxation hotel for those seeking tranquillity. Absolutely great private beach - very clean and little los. - great relaxation had Breakfast buffet very clean and international everything offered with a great view on terrace. Hotel am hang - lots of stairs - only for sporty people not accessible for disabled people Room very nice bungalows - very clean and comfortable. Dinner expensive-but the neighboring beach there are good alternative. For couples great place for relaxing. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Julia
Best beach phuket!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Nice hotel a definitely most beautiful beaches in thailand! read more
  • Room
    5.0

    Size and the condition of the rooms the room is good - the bungalows are comfortable, simple, but very nicely furnished. Cleanliness was also good! Here one should however very important 8., no room in the last number to get! We had the 2. room type booked and when we booked we were assured, that we in the 3. row would. Finally we got however a room to the left of the access road. From there we still on the same day a different room changed-this was then but unfortunately again next to an access road and next to the staff entrance. So it was very noisy, it was worst around about 7 o'clock in the morning and at 22 o'clock in the evening, when all with their scooters in the work drove or home. After one night are we then moved again, in the bungalow 308, this was then from the location it was optimal.

  • Gastronomy
    4.0

    As our most Thailand-holidays we also here only room with breakfast booked. The breakfast buffet was not very big, but it was everything available, what a good breakfast belonged! Freshly baked pancakes or freshly squeezed juices amongst others. We ate also again at the strandhotel right to lunch, but we found here the value for money not ok the food was also unfortunately not to our taste. The remaining days we ate only a small snack at the pool bar - these were always fresh and also very tasty! Further offer local drinks & snacks at the beach at (cheaper than at the pool bar). In the evening we always outside the hotel eaten!

  • Service
    5.0

    For Thailand typical were the staff in the hotel also here very friendly and accommodating. We have in the hotel as far as felt good. We had on the way there unfortunately problems with our bungalow and changed so overall 2 times the room - it was tried everything, in order to the stay good, but nevertheless it was a very müshame matter, until we actually in a matching room.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Nice hotel a definitely most beautiful beaches in thailand!

  • Location
    5.0

    Location of the hotel we really liked. The hotel is located bit secluded from main road and thus offers a more peace. Taxis in phuket are comparatively for Thailand very expensive and most of the spots but a few kilometers away, therefore, you should immediately rent a scooter and the routes to leave! Only few minutes on foot from the hotel are a few nice bars and restaurants. (catch club & plaa restaurant!) Beach is also just a few strides (if you are not in the last bungalow-range lives) away.

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Heike
Great hotel with great service, we will be back
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
The location of this hotel is unique, a great almost private sandy beach with enough sun screens and beach chairs. As no surprise, a little, that in the morning at 09:00 o'clock very many beach chairs were reserved. In between refreshments are free of charge served. Drinking water in the room sufficiently available. Very nice and competent staff. Free Wi-Fi in the entire area good available. Nearby at Surin beach many good eating options. The value for money is absolutely appropriate. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jascha
Dreamlike hotel at the dreamlike beach
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2012
We have a outstandingly beautiful week in this hotel spent. The staff are very attentive, always friendly and helpful. The location of the hotel is wonderful. A unique beach, wonderful water. We will certainly again there vacation make. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Monika
Relaxed Beachurlaub
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
The best thing about the hotel is it's location directly at a very nice beach, not crowded, as there were only the guests of the hotel Surin and the neighboring amanpuri access. The superior rooms are nice and spacious. Not recommendable the cottages: these are outdated, musty and absolutely overpriced, but, what they offer. Also is not appealing the spa, two small rooms, without view of the sea. The massage but it was reasonable. The breakfast buffet is very good and leave nothing to be desired. Altogether is the food recommendable. You can but also good in Surin-bit 10 minutes ... walking food. Very bad was the from the hotel mediated trip. There are no private tours. It is foreign organizers. The excursion to James Bond island was to tourist rip-off. To really five stars standard to be, should the hotel much more personal and around many details in service eingereichert be. Nevertheless the hotel can for a uncomplicated Beachurlaub be recommended. The guest structure is International. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Jörg
Beautiful beach, weak management, little peace
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
The leadership of the staff is expandable, the only recent performed renovation shows first cracks and placement, the acoustics is comparable with a tent... read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    3.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Barbara
Unfortunately different than expected
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • February 2012
the hotel is wonderful embedded in the landscape. One lives in cottages, through its location and the facilities/renovation different. The other guests, so you will find it here German, lots of Swiss people, French, Italian, English. The audience I felt partly took some getting used to, very reserved. Even, if one from the sight already knows, no greeting, no smile, if you are in the area to meet. read more
  • Room
    1.0

    I had a hillside cottage. These are not renovated, but in the next months go back to. as some of my previous speaker I had many steps to my cottage to walk. That me however didn't bother us. I rather than sporty measure found ☺. What I however really bothered us was the Lärmbeslästigung. In most of the hillside cottages is the music of a beach clubs on the Surin beach loud. Even earplugs achieved since there nothing, since you still the Baesse spuert. The hotel you can of course do anything about it. However should the situation as follows response: 1) announcement in the list of tour operators, the hillside cottages in not ideal location and is affected by noise (as every guest choose beforehand, if it disturbs or not. Bad I think it however, when a quiet hotel one recruits, you then arrives and finds, that one because of the room type, the proverbial ass map pulled has. This should not be!) 2) significant reduction in hillside cottages. In my opinion they are even after a renovation - because of the location-its price not worth it! in the days, in which I was, was constant in the room somewhat decrepit... Not functioning fridge, buzzing air conditioning to missing hair dryer. Everything was-in my view-very fast fixed. However nerves this Standing details and it makes a good impression.

  • Gastronomy
    4.0

    the breakfast is great! It is everything from cheese, sausage, eggs over cakes, waffles, Pancakes etc. The restaurant I didn't try. Solely the beach bar (situation at the beach bar, see above). The food at the beach bar was not bad, I was however also not umgehauen. But the prices salted.

  • Service
    4.0

    the staff were very nice and friendly and always helpful with exception the staff at the beach bar. This I did on my very first day as very rude (no smile, let the guest to wait eternally, until he is registered) and Curt. Afterwards I am not gone any longer. Most employees speak quite good English. the maid, the cleaning my cottages responsible was, was a bit neglectful. It was missing more often towels, so that a call to the front desk was necessary. one of the manager of the hotel is Dutch, very nice and competent and hard-working at its guests!

  • Sport & Entertainment
    4.0

    It finds in this hotel no animation or entertainment instead of. Beach chairs and sun screens at the beach are in sufficient number available. If it is full... Simply to the staff the Bootshauses shall apply. These provide further beach chairs and sun screens.

  • Hotel
    3.0

    the hotel is wonderful embedded in the landscape. One lives in cottages, through its location and the facilities/renovation different. The other guests, so you will find it here German, lots of Swiss people, French, Italian, English. The audience I felt partly took some getting used to, very reserved. Even, if one from the sight already knows, no greeting, no smile, if you are in the area to meet.

  • Location
    6.0

    the location of the hotel is dreamlike, it is on a hillside right next to the sea. The beach is great and the absolute plus point this hotels. To the airport it takes about half an hour with the taxi. Outside of the hotel there are some good restaurants with Thai or Italian food.

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Harald
more relaxing beach vacation, whereby hotel rather 4 stars
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
It was our first vacation in a hotel complex with the hillside, therefore, you should some things note. with felt 40 degrees is the way to the hillside cottages a large disadvantage and vacation the negative tilt. The steps aresteep and higher than the German standard. The hillside cottages have no view of the sea and are therefore in jungle. when the top cottages on the ridge you can hear the bass of the catch beach club in the adjoining Surin beach. lots of regular guests therefore the superior cottages, most of the beach chairs in the ditten row and ... due to the hillside location a beautiful view of the sea. The way for breakfast restaurant/ front desk in most superior cottages on the same level. Guests are too many western European German, Swiss, French, British, Italian, Norwegians. Sweden. read more
  • Room
    4.0

    a reason for the selection of Surin, was the statement many tour operators, that the hotel freshly renovated is. We had on the first night a not renovated Hillside cottages, they gave us a free upgrade to the higher superior category given, only it was the vacation for us a great vacation, 15 nights the hillside Cottgages would be with too many Negativerinnerungen been linked. The freshly renovated Cottages are the style was all right. they differ solely due to the location, but this is for a Hanggrundstück crucial.

  • Gastronomy
    3.0

    We often attempted in the hotel to eat. Especially we love the Thai theme evenings with corresponding buffets. but these were not worth the money. We had TAPAS evening and the bar-B-queue at the beach booked, both we could ourselves have given. In our opinion much to Thai, it was for the offered too expensive and was not tasty (2 people 150 euros). But this is usually the problem at small hotels, European chefs international experience are simply too expensive.

  • Service
    4.0

    The service was in our opinion reasonable, you must always the mentality of the Thais concerns. Not always the service is from German view effectively, but we had vacation and this was only smiled at. I have for breakfast never been so often the Kaffeenachschänken orders needs, such as in this hotel. for breakfast we had many a time the noise from percussion machines belongs (only briefly), but that was not OK. after this, because you only a few Wandreliefs in the pool range fix wanted. Here, the management of the people better have in the grasp.

  • Sport & Entertainment
    5.0

    The topic of beach chairs with Handtuchplatzhaltern was alluded to often. Is however only indirectly a problem. Any hotel guest there was a couch with corresponding sun screen to. This is also the immigrant of the staff. The service staff from the beach bar or the beach house worries sofert around, in case all were occupied. There are couches in the hotel enough, these are only partly stored or Reparaturlager. We had days, there was everything occupied, at andeen days was 50% vacant. You attempted here simply the beach not unnecessarily with too many couches to deform.

  • Hotel
    4.0

    It was our first vacation in a hotel complex with the hillside, therefore, you should some things note. with felt 40 degrees is the way to the hillside cottages a large disadvantage and vacation the negative tilt. The steps aresteep and higher than the German standard. The hillside cottages have no view of the sea and are therefore in jungle. when the top cottages on the ridge you can hear the bass of the catch beach club in the adjoining Surin beach. lots of regular guests therefore the superior cottages, most of the beach chairs in the ditten row and due to the hillside location a beautiful view of the sea. The way for breakfast restaurant/ front desk in most superior cottages on the same level. Guests are too many western European German, Swiss, French, British, Italian, Norwegians. Sweden.

  • Location
    5.0

    For us was the short transfer from the airport with crucial. at the beach one has nevertheless rest and relaxation, the planes only on the horizon a few to see. In the town of Surin there are a lot of smaller good restaurants, we had many try. Evenings of mentioned Catch beach club on Surin beach is recommendable nonetheless, good music with videocanvas screens, the impression is quite of high quality. The buffet one should try, however with reservation ( reservation of places), or you can just enjoy a cocktail. thing we negatively in the hotel noticed, were the nocturnal saluting gun. It actually had any night 2 to 3 times correctly loud slammed (like a Granatenschlag), so that the walls shook.

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Petra
The best
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
Hotel has been renovated and is unique. You should however the more expensive category take (beachside), as hillside really much walk. They are all villas on stilts and one is really good in movement. Both hotel as further environment in terms of food is great. Good mixture between peace and contact 'to the outside world'. Despite the presence of celebrities (DT singer) everything was completely relaxed and peaceful. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Preben
the best thing about the hotel is it's location -top!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2012
After a few (partly quite turbulent) days in patong beach, Phuket we did as always in an beautiful, quiet Resort before leaving a week long relax. The time of the 'the Surin Phuket', because a) my colleague a few years ago (still 'the chedi') with his ex girlfriend for two weeks there was and from the beach, sea and were mostly also from the hotel itself only had good things to say about, b) I in various catalogs and websites only positive read have. we were a little unsure Admittedly, the renovation Work middle January already full and be completed ... as afterwards 'learn' everything. first: the work is almost ready-only the hillside cottages (I can recommend anybody anyway (too far away of all). Of construction at the time, we were there, nothing to remember. Even the boutique opposite the front desk was completely newly furnished. what concerns, you can quiet its vacation book here! however, and it was a bit sad, was the vegetation in the area around the docks and cottages very limited. It is probably the months in which built and renovated was. At the time there were some plants the work fallen prey to. Maybe I was just in the image of the 'Marina' in the hotel head and was to'spoiled'. All the same-of climatic conditions should soon be a lot of green to find. disabled I wouldn't recommend it, since there were plenty of stairs available are! audience: many Danes ☺ German, Austrians, Swiss and English1/4 rest of the Nations. About. all peace searching I can really recommend this hotel. It was more. There are almost no day Trippers to the beach. May be, that earlier was allowed by the resort to the beach and to come back again. So is however following the renovation Work (and the voluntary adoption of the amanpuri 50%)of par ages GM end. Only on the final day of the stay in the morning a long-tail boat with guests a other beach for hours 17 were picked up. Really happy the but really not enough. Sat in the extremely Corner of the State on by pub food and service providers drinks available are provided. Apropos pub Provider: there are currently four businesspeople, and I hope this intimate, there will be no more! It is all well and good, you can get beer, fruit, Snacks and so on at any time at very reasonable prices ( beer 80 bath, fruit Plate 200 baht) is provided. But all about 3 to 4 minutes is the ice cream etc. under the nose. Well, as it is never patong in life and much discreet. Nevertheless more must definitely not to be! to the beach section the amanpuri must not let them! apart from that you have the beach, the sea-very much peace (little noise through the jet skis), crystal-clear water and clean beach. The beach boys of the hotel cleaned the beach every morning. pool area with sanitary installations, restaurants, Lobby, etc. very clean and well maintained. the cutlery you should probably be changed- 'the chedi' perforated. read more
  • Room
    4.0

    we had room 241. Location not especially relatively far from the beach/pool and sea view. better and for the same money the rooms 309-311 as you near the restaurant/lobby, not far from the sea and a good view of the sea. since the cottages are new, there is actually very little to complain about in things condition. The atmosphere is a little bit chilly and 'sterile' through the stone floors and light gray and white color. Am a fan of wood and warm colors the 'Marina' la. But matter of taste... room had flat screen TV and DVD Player (on request), ironing board and-iron. Good equipped minibar, coffee/ tea making facilities, a daybed, shower (no bathtub), large double bed with relatively hard mattresses. Size of the cottages were OK. in the evening it will bed for the night and there was always a small Attention of the house. terrace with Marina not comparable. Here you would be on display in the. Not used.

  • Gastronomy
    5.0

    With the breakfast buffet I was very satisfied. Three to four Thai food, the mandatory ' Eiermann ', very good cheese-, cold cutsand selection of bread inclusive sweets, much fresh fruit, yoghurt and cottage cheese in different variations, some granolas, five kinds of freshly squeezed juices, freshly prepared waffles and pancakes and, of course, for those English the sausage and bacon things. Apart from that, we have only in the beach bar and in the other restaurant (whose name I can't remember now) at the beach Direction Amanpuri small meal times around midday to us taken. Delicious, fresh, but not cheap. all together they are prices according to hotel category high but not outrageous. Beer Bath 180, -, drinks from 350, 380-tuna sandwich, -(all inclusive about 20% service charge and tax). Twice a week there was barbecue at the beach for tight Bath 2,500, - the prices the minibar were OK-see photo.

  • Service
    4.0

    the staff the hotel was really very friendly, willing to help and courteous! what is critical to note, is the fact, that partly the English-speaking skills of the employees (even at the front desk) were poor. As my colleague turn scandalised-two days before me-he has about a half hour before the front desk called a) the porters and b) asked to prepare the bill. As the slow already tight 10 minutes late, he called and asked. He got to hear :' oh, you had a slow ordered?! ', and the Bill had at the front desk also only be made clear. It is only a example to many, a first class service that the hotel does not do it justice! but: all the staff were always really sincerely nice, smiling, friendly and very concerned for the guests!

  • Sport & Entertainment
    5.0

    I every day the kayak and the small Surfboard, the guests free is available, used. It was a lot of fun. Table tennis often played. Note: if you at the beachboy with the dark sunglasses and Kappi can win, to get in touch with me (free beer!). catamaran you can also used to be. I have got it. Further you have the possibility to tennis and a new equipped fitness room (at the pool) to be highly unsatisfactory. oh yes-Boccia there was also.

  • Hotel
    5.0

    After a few (partly quite turbulent) days in patong beach, Phuket we did as always in an beautiful, quiet Resort before leaving a week long relax. The time of the 'the Surin Phuket', because a) my colleague a few years ago (still 'the chedi') with his ex girlfriend for two weeks there was and from the beach, sea and were mostly also from the hotel itself only had good things to say about, b) I in various catalogs and websites only positive read have. we were a little unsure Admittedly, the renovation Work middle January already full and be completed as afterwards 'learn' everything. first: the work is almost ready-only the hillside cottages (I can recommend anybody anyway (too far away of all). Of construction at the time, we were there, nothing to remember. Even the boutique opposite the front desk was completely newly furnished. what concerns, you can quiet its vacation book here! however, and it was a bit sad, was the vegetation in the area around the docks and cottages very limited. It is probably the months in which built and renovated was. At the time there were some plants the work fallen prey to. Maybe I was just in the image of the 'Marina' in the hotel head and was to'spoiled'. All the same-of climatic conditions should soon be a lot of green to find... disabled I wouldn't recommend it, since there were plenty of stairs available are! audience: many Danes ☺ German, Austrians, Swiss and English1/4 rest of the Nations. About. all peace searching I can really recommend this hotel. It was more. There are almost no day Trippers to the beach. May be, that earlier was allowed by the resort to the beach and to come back again. So is however following the renovation Work (and the voluntary adoption of the amanpuri 50%)of par ages GM end. Only on the final day of the stay in the morning a long-tail boat with guests a other beach for hours 17 were picked up. Really happy the but really not enough. Sat in the extremely Corner of the State on by pub food and service providers drinks available are provided. Apropos pub Provider: there are currently four businesspeople, and I hope this intimate, there will be no more! It is all well and good, you can get beer, fruit, Snacks and so on at any time at very reasonable prices ( beer 80 bath, fruit Plate 200 baht) is provided. But all about 3 to 4 minutes is the ice cream etc. under the nose. Well, as it is never patong in life and much discreet. Nevertheless more must definitely not to be! to the beach section the amanpuri must not let them! apart from that you have the beach, the sea-very much peace (little noise through the jet skis), crystal-clear water and clean beach. The beach boys of the hotel cleaned the beach every morning. pool area with sanitary installations, restaurants, Lobby, etc. very clean and well maintained. the cutlery you should probably be changed- 'the chedi' perforated.

  • Location
    6.0

    Know by far not all beaches on Phuket but the statement many'the best beach is Phukets' for sure not a little bit far-fetched! Should in the evening after party- not a problem. The free shuttle bus one runs directly to patong (three times used) for 21 hours and again at 00:30 A. M. back. This is, of course, a little early, but you can get a taxi back for about 600 Baht. Drive away about PR. About 20 to 25 minutes one is the short ascent, which 'the Surin' and the 'amanpuri' share, down to the street, is a small supermarket, tailor, good restaurants, massage studio, bars, etc. company. Available. (Expensive) a lady for the night or if you are looking for the, in the 'catch beach club', that is part of the twin palms, find it. Be careful- price: 500 Dollarius for 2 hours!

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Gunda
Failed renovation
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We were now for the fifth time staying here and will now not again come, we had us so happy when we in the last year of the renovation heard, as it was clear we will be back; since the bay uncomparably beautiful in Phuket. The renovation is not yet complete the cheapest rooms the hillside cottage's still have to be made 2 were already finished and we were looking forward as we heard we get a renovated, the joy did not last long at first glance everything was nice, but at the second glance it is the schlammpigste to ... renovation what I have ever seen (everyone tiles casually would wines) and the lacquer smelled so strong that we a other room asked, they could only if we per night 200 euros surcharge pay (information the cheapest room we booked costs per night 280 euros) for 2 people, so even a night in 218 and the next problem the 218 is appropriate exactly over the entrance street from the hotel and from the neighbor hotel amanpuri the employ 600 people since one cannot set oneself times imagine if you night' s and then again early in the morning with a moped's by the room drives. The rooms are all the same renovated with the cheapest grey granite the beautiful wood was everything just grey smeared the flair of chedi is gone, furthermore missing the platform on the sea there were again too few chairs on the beach and of course all in the morning before breakfast already reserved, the seating in the dining room looks like in the 60 zigern and strange white with partial low tables and chairs the cutlery is still from chedi times the pool was also 3 days not to used and the new beach bar nervt because of the music and telephone. You have to see when you are in the next to season travels and get the room for a apple and a egg everything was OK, but in the high season matched it does not price performance ratio, we and many of other regular customers will not come again. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Hans
beautiful hotel in a fantastic location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We were in January 2012 in Surin in a deluxe cottage approximately 10 meters to the beach. I can the previous review from ' Gunda ' not understand. The high price the Surin opposite the other hotels in Phuket is justified in my opinion by the exclusive location in a otherwise for other guests( Ausn: amanpuri) not accessible Bay and the great location the bungalows on the sea. Who however a much cheaper hillside bungalow (a maximum of 50% of the price the other) bay know, for a, that this only from 4 categories not yet renovated are, for the ... other that the back part of the hotel on the mountain and usually without view of the ocean. it is true, that too few chairs on the beach available and this already early in the morning of guests renovated were. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
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Thomas
a quiet hotel holiday with dream beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We have this year the 9 Te times our annual in this hotel spent ( before the Chedi). we were very excited as the renovation was exceptional. the hotel is very beautiful became. The cottages were bigger brighter and the ambience fine. From May 2012 will also be the hillside cottages renovated. The service staff read all customers his wishes. Should sometimes doesn't one is very hard-working everything immediately keep right and the guest spoil. The reception staff is very efficient. The general manager and his assistant has to be or problems always an open ear. If you saw the ... beach is immediately fell in love with. Also the new beach bar is great idea. In the evening you can get until late a beautiful Drink enjoyment and the day off. we will in any case next year again read more
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Jutta
Service is great at the Surin
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
Hotel the Surin us has nothing missing, all the best. The service is in the hotel, especially in the restaurant, pool and beach area. Those who complain is your own fault. Steps are quoted in the whole itinerary extra, therefore also not for handicapped people. We hope, that after the renovation of the overall impression of the hotel is not changed, be charm is great and the lonely bay in conjunction with the Amine is not to toppen Puri. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Walter
Nice hotel with a fantastic location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2011
The beach was the highlight of the hotel, beautiful! Wooden pool chairs with thick cushions, the also not close to each other there. With drinks and fruit was to reasonable prices of the two families at the beach looked after. Since we us informed in advance, we knew, that it to climb some stairs in the hotel were. Furthermore, we had also still luck, got a upgrade on a superior cottage and had to walk only half as much, to the hillside cottages as. The was very nicely furnished, only a covered terrace has at the next storms missing each ... evening! We had booked only night with breakfast and the was super tasty! Great was also the great view from the breakfast terrace! The service in the hotel was good, only the staff at the beach were very unmotivated. We have always eaten outside in the evenings, since us the prices in the hotel were to high. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ann
Fantastic location, outstanding service-perfect! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
Class hotel! Super nice and attentive staff, really no desire remains open, -private beach, only guests (compared to the public beach empty and quiet) and no intrusive dealers (only drinks, snacks and massage), island round travel make sure (from TUI travel agent with flowers), kayak tour just terrific! (But only what for slim people), night with Tuk Tuk to patong (not more than 400 Baht! 500 baht taxi) where you can go shopping, food, drinks, celebrations or price intensive cheap depending on where you are going, if not always down the half tags! (The do only as it would hurt) ... ☺ Issues like to me! ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Gabriele
Well archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
As the previous speakers have already wrote, the beach is a dream! The left us much overlooked, since the many stairs (we had a hillside bungalow) in the opinion of the reviewer, the we felt very difficult are hefty price. Also the beach bungalow-owners had many steps for breakfast, as it was for us at least downhill ☺ Our bungalow is really very worn, no table, no chair, only a big bed and bedside table and a couch. Nearby was away on a 'model' built bungalow, therefore not a quiet retreat during the day. Breakfast was very good, lots of ... fresh fruit, only on the second cup of coffee you had to wait a long time. We have always eaten outside on the Surin beach, because the prices were us really to high. A menu for 1800 Baht per person! -Where we the third week indigo pearl were, we got for 890 Baht per person a great buffet! To our time were also a great many children there, a quiet atmosphere not much to remember. The staff is very friendly, also at the reception (what are unfortunately not always is usual) and also the nice Swiss sina, the went out of their way to the German guests. Conclusion: the hotel and not so great hillside location, but the beach is a dream (also whenever again jellyfish were), as it is in the pool a sauna, it is no wind. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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