Hotel Schweizerhof Luzern(5 stars)

Schweizerhofquai 6002 Luzern Show map

Average rating

65 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.9
  • Location
    5.9
  • Food and Drinks
    5.6
  • Sport & entertain
    5.1
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36 hotel reviews in Englishsorted by travel date
Cornelia
Everything great - only smokers are disadvantaged
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • January 2013
We liked everything great -only that such a large star hotel is not able for your 'smoking customers' a lounge available to bodies, is not nice. Since the cigarren with very wide selection of the bar are offered. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tonja
Absolutely great!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
I have this night present, that means a coupon of from the hotel has been sent. In spite of the we neither for the night still the full price for the dinner pay had, we had a junior suite (in the coupon was superior ) the food was absolutely amazing. We were at the front desk welcomed in a friendly manner. Also our car in the garage and drove on the next day brought it again. The room was massive and absolutely clean. The bathroom a dream. Also very big and absolutely clean. This hotel i can absolutely recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Stefan
Really recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Fabulous hotel; top location ; very friendly, attentive, competent staff. Very good breakfast, but overpriced (and unfortunately not in the room price included). read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Beatrice
It is worthwhile
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2012
The hotel lies wonderful centrally located at the lake. It is worthwhile in the Hotel Schweizerhof to stay, the gastronomy, the view and much more to enjoy. With a few steps in the old town from Luzern, has many shops and many sights are also within easy reach, like for instance the museggtürme, the lion's monument, the gletschergarten, as well as the museum of transport. The transport connections are ideal, excursions in the immediate area are ideal to plan and execute and a cruise on the lake of lucerne is again and again a highlight. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tom
The most amazing Schweizerhof
  • Recommended hotel
  • Couples
  • Other stay
  • October 2012
This was our second visit to this amazing hotel. The beauty of it's lobby, the spectacular view (balcony room) of the river and wonderful alps just leave an amazing memory. The best service we have ever experienced as well as the concern of the staff explain why this 5 star hotel is a must for us when visiting Luzern. We even spoke with the general mgr (clemens) who ran the Luzern marathon and even greeted my wife at the end of the race. The breakfast is the best in town and so spacious and warm is the dining area. The ... spa and the services offered were so up to date and very professional. We just cannot say enough. Patrick and Michael (owners) are to be commended!!!!!!! read more
  • Room
    6.0

    Balcony suite overlooking the river was great. Clean and great bed.

  • Gastronomy
    6.0

    Quality all the way and great variety.

  • Service
    6.0

    Enzo and his team the best!!!!!!

  • Sport & Entertainment
    6.0

    Spa was a high point to my wife who ran the marathon.

  • Hotel
    6.0

    This was our second visit to this amazing hotel. The beauty of it's lobby, the spectacular view (balcony room) of the river and wonderful alps just leave an amazing memory. The best service we have ever experienced as well as the concern of the staff explain why this 5 star hotel is a must for us when visiting Luzern. We even spoke with the general mgr (clemens) who ran the Luzern marathon and even greeted my wife at the end of the race. The breakfast is the best in town and so spacious and warm is the dining area. The spa and the services offered were so up to date and very professional. We just cannot say enough. Patrick and Michael (owners) are to be commended!!!!!!!

  • Location
    6.0

    The most beautiful spot in Luzern.

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Gerlinde
Super - adventure hotel in any case gladly anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
Location excellent with garage - great old building Room great reasonable, brilliant Cleanliness is largely written, daily everything great Breakfast buffet - everything your heart desires International guests all ages read more
  • Room
    6.0

    Very big Bath great designed Mini bar the best Already somewhat older - but all in very good condition We had a room with a balcony with a view of the sea - wonderful

  • Gastronomy
    0
  • Service
    6.0

    Very friendly Very helpful Language skills perfect Room service was very good

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Location excellent with garage - great old building Room great reasonable, brilliant Cleanliness is largely written, daily everything great Breakfast buffet - everything your heart desires International guests all ages

  • Location
    6.0

    Location right on the lake, only the road in between A few minutes to walk to the town center Everything is close by, easy to get to

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Conny & Erik
Suchterregende pearl in the Krone lucerne
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Cosy relaxing elegance and great location; addictively not only for smokers, although a secret dampfnische not harm. Nevertheless : gladly again at any time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Toon
Perfect place!
  • Recommended hotel
  • Singles
  • Business trip
  • June 2012
Especially the location and the grandeur of this hotel is excellent. Inside the hotel is not very modern. The furniture in the room is some oldfashioned. The service is beyond all. It was a great pleasure to stay here! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Angela
Gammelnder glory
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
A shame, I had ' only a room with city view booked, since i anyway because a meeting little time would spend, that it then rather a wall was, so well. What annoyed me was the smelly drain in the shower, the carelessly, rather dustere decor of the a bit winding room, the transformer of the the whole night crackled and only peace gave the zimmerkärtchen rauszog. And an indian stirnschmuck the winner on the lampshade had stuck, as long as to dusty, no idea. Otherwise a very recommendable hotel, i would not so have been included, i would sooner ... to ask for relief, so i have only for the return trip done, let the subsequent guests benefit. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Franco
Great place in Luzern
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
An extremely well-maintained hotel in the center of the town Luzern. Very friendly staff and in spite of the location completely quiet room. Wonderful views of the lake and the mountains central Switzerland. Simply: can only be recommended. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Angela
recommendable nonetheless
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
we were very warmly welcomed and can the hotel highly recommend. Everything worked out. The staff are always very helpful and special Wishes in a flash done. A very classy establishment where everyone/wife welcome is. Simply great. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Eliane
great Upgrade get
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
we had a coupon for a double room superior, but were given a suite. Very clean, except a few Confetti on the floor (this did not bother us as waschechte Lucerne). With lake view and small balcony. Colored carpet took some getting used to, but probably belongs to. Fine furniture etc. Two TV and Wi-Fi free. Large breakfast buffet with fine bread, various teas, Konfis etc. average age was rather over 50 years old; had famous guests as Karel God or YB player, but also families from a big birthday party. Anyhow we felt really good. A large fitness and ... available with great views of the lake. read more
  • Room
    5.0

    see above (general) very clean, except a few Confetti on the floor (before three days was carnival in Lucerne/this did not bother us as waschechte Lucerne). With lake view and small balcony. Colored carpet took some getting used to, but probably belongs to. Fine furniture etc. Two TV and Wi-Fi free.

  • Gastronomy
    5.0

    Two restaurants and a bar, very fine and original kitchen, unfortunately since more than three months the same small menu

  • Service
    6.0

    very accommodating, friendly, warm. Short tidy during dinner. Small cakes as welcome gift and a plate of fruit on table, water on bedside table again filled

  • Sport & Entertainment
    3.0

    no pool, a fitness room above on the fifth floor, only more modern part in the hotel

  • Hotel
    6.0

    we had a coupon for a double room superior, but were given a suite. Very clean, except a few Confetti on the floor (this did not bother us as waschechte Lucerne). With lake view and small balcony. Colored carpet took some getting used to, but probably belongs to. Fine furniture etc. Two TV and Wi-Fi free. Large breakfast buffet with fine bread, various teas, Konfis etc. average age was rather over 50 years old; had famous guests as Karel God or YB player, but also families from a big birthday party. Anyhow we felt really good. A large fitness and available with great views of the lake.

  • Location
    6.0

    very central, with the train station, everything easy to reach on foot, beautiful shopping street in the old town. Pilatus, Lucerne in Greiffnähe

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Peter
Excitement for the next time
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
The Schweizerhof Luzern we were impressed, because from the reception pending the adoption of best swiss hotel-hospitality is maintained and, because the hotel the few lucerne hotels is, the majority of swiss staff value sets. We are definitely gladly going again and looking forward to the next stay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Eberhard
Tradition and elegance
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
Already since 1845 existing 'schweizerhof' is next to the 'palace' and the 'Grand National' the flagship Lucerne luxury hotel trade. Already the lobby with your venerable portico (including exhibiting antique Stehuhr ), the intricate stucco ceilings, beautiful Mosaic Floors, plush Seating and extraordinary Floral arrangement promises traditional Grandhotel-culture. the building features five with plush looking red Veloursteppichen tiled hallways on approximately 100 rooms and suites, which are on a gorgeous staircase or comfortable lift (with Sitzbänkchen, understands.) to reach. the hotel is not only a good place for tourists and locals, businesspeople should here be comfortable, move the communications ... devices on allerneuestem State. There at all rooms normal and quick connections for internet- connections, can be purchased from 4,00 euros per day applied, in the Business Center next to the reception is the access to the internet free of charge. the guests are erfrischenderweise young and old, come from all continents, during my stay met for example a very large group asian travelers a. A parking garage is conveniently located next to the hotel entrance( free Valet. -Parking), this fall per 24 hours however about 25 euros at. all together offers the 'schweizerhof' a very good and solid performance, price moves the hotel in the upper Segment, be prepared for a room with views of the city from about 200. 00 euros/ night. Sometimes you find discounted Internetraten, I paid about Expedia 175. 00 Euro without breakfast. read more
  • Room
    6.0

    the hotel has different categories, here is how everywhere: Rooms with beautiful -in other words: seeblick-are more expensive than those with a view of the walls of the neighboring house, also applies: suites cost more than just 'could have got regular room'. With the latter one is however in the 'schweizerhof' well served, my accommodation was about 30 meters² large and very comfortable with of high quality Furniture. the room had a very well maintained green-yellow Veloursteppich , an excellent Grand lit, bedside table with telephone, smaller desk with information/writing case and Wi-Fi, fridge with mini bar and flatscreen tv, small seating area with a pink armchair and chair, lüsterähnliche lighting, adjustable air conditioning/ heating, as well as high, to open an exploration window. In the hall a spacious Closet with enough clothes hangers, easy to serving safe and bathrobe. Well equipped the large bath, it had a bathtub with shower, toilet, large washstand with several Pflegeshampoos , beleuchtbaren mirror, hair dryer (bring your own...), scale, telephone, as well as hochflorige hand and beach towels. Also here was the window to open, where you could find something already still? in short: A truly homelike accommodation, the then also worth every cent was.

  • Gastronomy
    5.0

    From Zeitgünden it was me this time left unattended, me in the hotel gastronomically spoil to leave, it will be however two very nice restaurants lasted, in one of them is from 7:00 until 10:00 o'clock an opulent and also for the eye pleasing decorated Büfettfrühstück mood (CIRCA 25 euros). Very nice in the summer before Hotelentree lying terrace, there are also the Lucerne on a café au lait, or an aperitif, a. Stylistic habituation needy may work for in or other perhaps at the venerable lobby subsequent bar its, this is very modern in the lounge style, but not uncomfortable. Not really cheap drinks here you can evenings also with Pianoklängen consume. Who in Switzerland usually extortionate prices for food and drinks a little cushion would, can for example be breakfast in the 5 minutes away 'Tchibo on Schwanenplatz ' or his main courses-as I like-the 'Café World' in the KKL. Here you will find from early to at night in a very unconventional, but well-kept atmosphere tasty and concerning the price still acceptable food from all world before. Be Prepared however always with it. They also here for instance the double of the country standard on the table Sunbeds.

  • Service
    5.0

    I took this time only a few services in use, if I however with the staff Contact had, proved this as mostly friendly, you showed swift and purposeful. All for one luxury hotel adequate services are naturally offered, concierge and front desk worked with high efficiency.

  • Sport & Entertainment
    4.0

    on the top floor of the hotel there is a relatively new SPA And Spa Area. with a dreamlike view on the lake here treatments all types (beauty, wellness, massages) offers, the prices move on upper Border. I missed a indoor pool or a hot tub, with the reception during the check in issued guest card can however a nearby located indoor pool preisreduziert be used. A fitness studio with-after all appearances- modern and contemporary construction vehicle area see the roof also.

  • Hotel
    6.0

    Already since 1845 existing 'schweizerhof' is next to the 'palace' and the 'Grand National' the flagship Lucerne luxury hotel trade. Already the lobby with your venerable portico (including exhibiting antique Stehuhr ), the intricate stucco ceilings, beautiful Mosaic Floors, plush Seating and extraordinary Floral arrangement promises traditional Grandhotel-culture. the building features five with plush looking red Veloursteppichen tiled hallways on approximately 100 rooms and suites, which are on a gorgeous staircase or comfortable lift (with Sitzbänkchen , understands...) to reach. the hotel is not only a good place for tourists and locals, businesspeople should here be comfortable, move the communications devices on allerneuestem State. There at all rooms normal and quick connections for internet- connections, can be purchased from 4,00 euros per day applied, in the Business Center next to the reception is the access to the internet free of charge. the guests are erfrischenderweise young and old, come from all continents, during my stay met for example a very large group asian travelers a. A parking garage is conveniently located next to the hotel entrance( free Valet. -Parking), this fall per 24 hours however about 25 euros at. all together offers the 'schweizerhof' a very good and solid performance, price moves the hotel in the upper Segment, be prepared for a room with views of the city from about 200. 00 euros/ night. Sometimes you find discounted Internetraten , I paid about Expedia 175. 00 Euro without breakfast.

  • Location
    6.0

    Better than a City Hotel not positioned-right by the ' Schweizerquai ' convenient, one reaches for example the main station or the art and Kulturhalle (KKL) on the bridge over the lake in comfortable 10 minutes walk, at the friends Schwanenplatz , from where you in the old town arrived, one is located practically to 'right'. A stone's throw, it is also only to especially in the summer wonderful to stuffing ' Lungalago ' , which with good weather great Views of Lake Lucerne and the surrounding mountains releases. a couple of minutes on foot to yourself the lake tours or the famous covered wooden bridges on the Reuss river (chapel bridge). I should also like to mention the quaint and also nearby restaurant ' Stadtkeller ' , the summer almost daily Swiss Folklore shows organized, in the cooler months however as music venue for jazz concerts, Pop, cabaret etc.. functions. How engaged the program is, shows, that during my stay for example the legendary Italian Cantautore Francesco de Gregori with its band coming here.

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Katharina
highly recommendable
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • November 2011
the hotel is very centrally located, very large selection and good quality for the breakfast the service with the breakfast is very good the rooms and the bathroom are very large and clean. In the reception and in the breakfast room is very nicely decorated; at least in the run up to Christmas. The schweizerhof is a very good, recommendable hotel. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christiana
Sophisticated
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2011
The nice location of the hotel on the lake and in the middle of the city allows you to explore and experience of lucerne, just as you wanted. No parking, the lake in front of the door, as well as close to the shops of lucerne, over the bridge the museums, the KKL concert building and Schifffahrtanlegestellen. And even if you Lucerne conquered and needed a break, after desire and mood the terrace, the restaurants, the bar, the room did not visit lake (despite the location very quiet with closed windows and good room service), you will enjoy the view ... or the vitality of the city. The hotel offers a selection of non-smoking rooms. What this hotel but a place is, to return to the one, the people there were: the concierge, the front desk, the ladies at the time of booking, the gentlemen for those baggage and car service, the room service, the restaurants. You will very accommodating welcome and cared for, all requests are considered, every need promptly, elegant, of course, professional, discreet, pleasant, personally, very accommodating, without the in the meantime so modern artificial haste in decline, volume and presence. It has a good feel and can recover. I travel a lot and this culture of fine fill side dealing with guests of the hotel and in restaurants is rare. I was pleasantly surprised by the prestige card offers, which one uses like, especially if you more often the schweizerhof overnight, which I unlimited can recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Hugo
Absolutely attentive, friendly and competent
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
The complete staff and all services including supper with the back ground music from the bar, have totally convinced. The location of the room was with a balcony and view on the lake was perfect. Very well insulated windows-no night noise. There were numerous, really positive details, like for instance an attentive and well considered gepäckanordnung, by the staff, in the trunk with the car over-we have already had two large bags biscuits in it. Almost unbelievably, all the details. One is close to perfection. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Regina
Nice Hotel in great location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
Every year we spend at the time easy days and were surprised at how the Internet with the schweizerhof whether the fighting but everything is clean. The rooms and suites at the lake have a fantastic view and the hotel in a great location. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Guido
Top Address archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2011
The hotel is located in central location, soundproof Windows is still pleasantly quiet and offers from the rooms a uniquely beautiful South views of the city, the lake and mountains. The staff is motivated, the guest to offer the best of everything. Fresh flowers in the general areas and small touches in the room were above average. In the small center will advise the guest individually and professional treatment, without some were touted. The hotel bar is the ideal meeting point for hotel guests and guests of other nationalities. All in all a city hotel with heart and history! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kurt
A truly wonderful hotel archived
  • Recommended hotel
  • Singles
  • City break
  • November 2010
What can I say other than superlatives? The facilty is beautiful, and the staff is perhaps the msot gracious and helpful that I have come across in many years of travelling. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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