Khaolak Orchid Beach Resort(3.5 stars)

61 Moo.3, T. Khukkhak, A.Takuapa Show map

Average rating

128 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    5.0
  • Sport & entertain
    4.7
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64 hotel reviews in Englishsorted by travel date
Jenny
Quiet hotel to enjoy and relax
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
It is a very nice and lots of other peacefully located hotel. For us as a young couple rather quiet. The rooms are very nicely decorated. The first two days swam orchids in the bathtub, rose petals were on the bed distributed, a bunch of roses in a vase on the desk. With the cleanliness we are satisfied. With the german standard however hardly comparable. Of course, it is not so clean, but you have to on vacation really don't get worket up. The bed linen we have for example after over a week even deducted, since they do not ... from the staff changed. The bathroom mirror was during the entire stay smeared and the counter dusty and in the corner sticky. But if you really bother us, the you should not grumble, but invest more moneys and a 5 star hotel visit. There are slippers, bathrobe, beach bag and beach mats in the room. There are also per room a flashlight, you definitely need, if one evening the next beach restaurant to go to the beach. Every day you got 2 bottles of water free of charge in the mini bar provided. The beds very hard mattresses! With the time you get used to it. As we from other guests heard, however, can on request additional soft mats on the mattresses disclosed. Wi-fi was, with small verbindungsschwierigkeiten from and to, permanently usable. There were mainly german couples in the hotel. The hotel came us always emptied before, although it was fully booked. We found that very pleasant. The garden is very well maintained and beautifully decorated. read more
  • Room
    5.0

    S. hotel in general. The rooms are great furnished and decorated. Kettle, hair dryer (1200), soap, shower gel, shampoo, 2 free bottles of water per day, minibar, balcony big enough with 2 chairs and table, air conditioning worked great. Here there was really nothing to moan about.

  • Gastronomy
    4.0

    There is a breakfast restaurant, a pool bar and a beach restaurant. Everything is very comfortable and nicely decorated. For breakfast there is something for everyone: croissants, toast, bread mixture, scrambled eggs, bacon, sausage, cereal, cereal, rice... Alternately pancakes and waffles. There are always fresh fruits: pineapple, papaya, mango, watermelon, bananas... The juice was very sweet, but with water diluted good. The coffee tastes very good, is however quite strong. %blank% at the pool bar, as well as in the restaurant could food and drinks be ordered. These were either in the restaurant or at the chairs served. Here there were very delicious smoothies and shakes. The food in the hotel is however in comparison to many restaurants in the town not so good. But the fried rice in pineapple-boat is very recommendable! Cocktails and wine are in comparison to other drinks rather expensive and absolutely not recommendable. We personally have especially the cocktails not tasty (at 3 different places tested). The white wine in the hotel was okay - converted but about 4 €per glass. Tips are included in the price of the hotel with included. We have nevertheless always rounded up.

  • Service
    4.0

    The staff at of the pool bar, in the restaurant and for breakfast is very friendly and accommodating. At the front desk but rather less. The foreign language skills are pretty bad - at the front desk barely ok. Eike schneider, who are always so regarded, we rather grumpy and annoyed met. And it is not 'anytime' distance. It is also in other hotels action. Room cleaning was, as already described above, adequate. Completely okay! My boyfriend came in the sea with a jellyfish in contact. Here immediately in the restaurant helped. Service went to a tree, picked barbary a few leaves and bruised this with a little water. This mass distributed on the legs, to the already some welts showed. After 30 minutes premises was everything away. Great! In the port everything should still with a map taken to completely to remove.

  • Sport & Entertainment
    3.0

    There was a ping pong table, a soccer table and a billiard table. Two pools (one quiet pool) are in good condition. In some places but hurt, especially nearby the integrated jacuzzis. At the pool bar you can sit and soak up the sun on the back seem ☺ The loungers are very hard and bad displaceable - but also as the umbrellas in good condition. There were enough showers. In the hotel can 300 Bhat per day scooters can be rented. We have on some days this scooter (in very good condition!) Onto the street dare. I am never before had a scooter and was glad, that i drive on the main street mostly my friend to leave could. The thais really very risky! You should the rental traffic looked at. At the beach they had a volleyball net curious. The sand is so hot, that one it only with shoes or flip flops can enter. The volleyball rather unsuitable ☺ Leisure facilities there was otherwise no.

  • Hotel
    5.0

    It is a very nice and lots of other peacefully located hotel. For us as a young couple rather quiet. The rooms are very nicely decorated. The first two days swam orchids in the bathtub, rose petals were on the bed distributed, a bunch of roses in a vase on the desk. With the cleanliness we are satisfied. With the german standard however hardly comparable. Of course, it is not so clean, but you have to on vacation really don't get worket up. The bed linen we have for example after over a week even deducted, since they do not from the staff changed. The bathroom mirror was during the entire stay smeared and the counter dusty and in the corner sticky. But if you really bother us, the you should not grumble, but invest more moneys and a 5 star hotel visit. There are slippers, bathrobe, beach bag and beach mats in the room. There are also per room a flashlight, you definitely need, if one evening the next beach restaurant to go to the beach. Every day you got 2 bottles of water free of charge in the mini bar provided. The beds very hard mattresses! With the time you get used to it. As we from other guests heard, however, can on request additional soft mats on the mattresses disclosed. Wi-fi was, with small verbindungsschwierigkeiten from and to, permanently usable. There were mainly german couples in the hotel. The hotel came us always emptied before, although it was fully booked. We found that very pleasant. The garden is very well maintained and beautifully decorated.

  • Location
    4.0

    The airport is by bus a good rate away from the hotel. The nearest town with lots of shopping and great restaurants Khao Lak or bang niang. These are with the hotel bus several times daily to (circa 10 minutes). 2 time per day is the return for free (10 hours, 17 hours). For trips outside this time are 50 Bhat per person and distance will be charged (about 1,25 Euro). Nearby the hotel, there is only a few restaurants and in the hotel itself you can very pleasant to evening eat. Every evening a man a series of songs on his guitar and sings-but every evening exactly the same songs and in the same order ☺ All 2 weeks, a buffet offered (699 Bhat per person). There is also a larger entertainment offered and in this connection, lanterns (' for good luck ' ) at the beach distributed. A wonderful experience-very romantic ☺ We every evening to the road to Khao Lak or bang niang for dinner made. Every day another restaurant and again and again delicious and lots of other very cheap! A dinner with drinks came on about 10€ for 2 people.

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Torsten
Lovely hotel with drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The orchid beach is a three-storey house in the resortcharakter with roughly 70 rooms. All rooms have either direct or lateral sea view and to it is about 50 meters to the beach i would guess. In the entire hotel like also at the beach you have free wi-fi available. We stayed at the orchid wing and had a orchid deluxe room booked with breakfast included the is not much more expensive than the other but very comfortable. While we were there, there were 95 percent german guests which really great on the occupied the sun lounger in the first ... row development (at 7 o'clock towel mood - at 11 o'clock the liege appear). The hotel complex alone makes a tidy impression. It is wonderfully with frangipani and other tropical plants. read more
  • Room
    6.0

    The room the orchid wing are super - rather suitable for a 5 star hotel. From the large glazed shower through a glass wall, by the room through the terrassenverglasung in the palmkronen look. Really beautifully decorated. These endless schreibtischfläche, a large lighted closet with many shelves and safe. A fridge with minibar (Heineken 65 Bhat) lcd tv, dvd player, coffee maker, lots of storage space, big balcony with wooden chairs. The air conditioning however, quite noisy-we were anyway and slept with open windows. The cleanliness was also here again really good - only at nonobvious was not cleaned and the louvers of of the airconditioning we should also not with dust be added.

  • Gastronomy
    3.0

    There are 2 restaurants - the verve29 at the beach road and the fragrans (also breakfast room). On the homepage stands with the fragrans : from 07:00 am -10:00 am. Open daily for dinner from 6:00 pm -11:00 pm. This is not true. Lunch and dinner there are alone in verve29. There is so just a restaurant. This costs the most courts circa 200 Bhat - juices around 70 to 100 Bhat. The (thai) dishes so average to good-i've had much better in the north of bangkok in a village to eat. Not at all is spaghetti carbonara-just soft spaghetti with cream sauce. The chickensalat hawaii is very good - especially for lunch easily and deliciously seasoned. So now to the criticism of the hotel: the breakfast. I am relatively simple in my standards of the breakfast, but that is too little. I have 10 days of toast, sticky Croissant, oragenmarmelade and honey fed. There is (always the same sort): a type of sausage, one sort of salami, a sort cheese, croissants, toast, mittelaltes bread, marmalade, honey. Absolutely badly a monotonous small selection. Two highlights had the breakfast: the obstecke and the type of fresh omelets prepared. Otherwise there was still 6 warmhaltschalen with feel like thai food and cooked sausages. Somewhat pass cooked with so much european public. I have the things never someone in the early morning food. In verve29 plays every evening a type each evening the same songs on his guitar and sings. He sounds not bad at, but either someone other to undertake or wish to move its programme to change wouldn't be bad.

  • Service
    4.0

    This hotel was the 3. to our trip in Asien. Much was always the kindness of the thai praised. With this expectation we met a. Unfortunately the friendliness, and a certain zeal somewhat in the state fell. From the front desk to the bar is everything somehow tired and listless. You can see the faces on. Only two employees (a trainee in the breakfast room and a woman in the middle ages on the verve29 bar were very nice). At the front desk most of them spoke somehow a bit of english - you should but not expect too much. The room orchid wing was well cleaned - you should however also not at worse accessible look. All in all alright.

  • Sport & Entertainment
    4.0

    At the beach there was a small rental a few canoes-i think the costs not something. So around 40 to 50 beach chairs and the sunbed an umbrella-everything from wood. Directly at the beach there is also a fresh water shower-great. Animation is thank god no organized. There are the possibility loungers by the pool, and between pool and beach to use. Furthermore there was another pool except for the large before the restaurant. The large pool is gladly used but never overcrowded and for non-swimmers, as well as for swimmers. The floor around the pool with wood floors - very pleasant. Unfortunately i saw here the a or other body in the decking not sure and therefore upward and at these locations was the wood splintered. Over here there must be urgently times be retouched. As already mentioned above, it is probably also here custom - especially if the german vacationer incease alarmingly-his liege at the beach to 7 hours to reserve for eventually against 10 or 11 hours to appear. I think something impossible and i personally would the unused manned after an hour from the towel free...

  • Hotel
    5.0

    The orchid beach is a three-storey house in the resortcharakter with roughly 70 rooms. All rooms have either direct or lateral sea view and to it is about 50 meters to the beach i would guess. In the entire hotel like also at the beach you have free wi-fi available. We stayed at the orchid wing and had a orchid deluxe room booked with breakfast included the is not much more expensive than the other but very comfortable. While we were there, there were 95 percent german guests which really great on the occupied the sun lounger in the first row development (at 7 o'clock towel mood - at 11 o'clock the liege appear). The hotel complex alone makes a tidy impression. It is wonderfully with frangipani and other tropical plants.

  • Location
    5.0

    The hotel is located very lonely at the end a beach road (no traffic) and after each side must be at least 1 kilometer walk to the next hotel. Very good for peace and quiet. Khao Lak is like 5 kilometer far away and several times daily with a shuttle-bus service from the hotel route (2 times free-otherwise for 50 Bhat contribution towards expenses).. The airport is so 60-70 kilometer away (1 hour) and can be reached with a transfer from the hotel (1500 Bhat) be achieved. The beach is the 'main attraction'. If it becomes too boring in the town or trips (elephant trekking, similan and so on.) Book. Another tip: if you at the beach left so 500-600 meters walk you can reach a few restaurants-right in the first of which are three boys around their guests with a lot of friendliness and care. The tables are directly at the beach and in the evenings, anti-mosquitoes means lit. Candles come on the table and the food is very tasty. To 2. one pays here between 300 and 400 Bhat for the food with drinks! The sunset is not more to exceed.

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Anita
So holidays can be
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
We were to 2. the orchid and again felt good. Sun, beach, the sea and friendly people, what else could you want. The value for money in the hotel is very good. read more
  • Room
    5.0

    We had a deluxe room in the orchid wing. These are newer than in the main building. The rooms are big enough, the bathroom had tub and shower. Drinks from the mini-bar reasonably priced ok.

  • Gastronomy
    5.0

    The beach restaurant with a view of the ocean, we have in the evening often used. A cool drink to the sunset and delicious food, what else could you want. Although the kitchen in the main building and all dishes for verve 29 have to be transported, all meals were hot and more delicious The 14-day dinner buffet with show is also very recommendable, Price can't be beat.

  • Service
    4.0

    The staff is always friendly and cooperative. Our room was always cleaned until noon and special requests were fulfilled immediately. (for example extra towels)

  • Sport & Entertainment
    4.0

    Umbrellas and chairs are sufficiently available at any time of the day. Unfortunately the situation very difficult to move, but otherwise ok.

  • Hotel
    4.0

    We were to 2. the orchid and again felt good. Sun, beach, the sea and friendly people, what else could you want. The value for money in the hotel is very good.

  • Location
    5.0

    Somewhat remote located, just perfect for long walks on the beach and take a break from everyday life. By the shuttle bus is Khao Lak but nevertheless easy to reach.

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Thomas
Total peace
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
We had a very pleasant stay the orchid beach resort. Who apart from the hustle and bustle the peace and quiet to enjoy, you are in goods hands here. Wlan was in the whole complex and also at the beach available. Mostly german guests, but also benelux and english, hardly any russians. read more
  • Room
    5.0

    The rooms have a nice view of the ocean and the hotel is very well-kept. We had a somewhat older rooms in the old building, not luxury, but a good size and perfectly adequate. Safe free of charge, as well as two small bottles of water in the day. Minibar affordable (Cola and so on. 25 Bhat/tin-chang beer 40 Bhat

  • Gastronomy
    6.0

    The food in the Verde 29 (even if it a bit more expensive than outside). Breakfast was also delicious and rich.

  • Service
    5.0

    Service in the restaurant and for breakfast very good. The cleaning of the rooms was good, however there was little effort (decoration or similar see)

  • Sport & Entertainment
    5.0

    No animation. Bicycles, table tennis and kayaking free of charge. Nice big pool and a separate quiescent pool ' only for adults'! Enough chairs and umbrellas, good condition and free of charge.

  • Hotel
    5.0

    We had a very pleasant stay the orchid beach resort. Who apart from the hustle and bustle the peace and quiet to enjoy, you are in goods hands here. Wlan was in the whole complex and also at the beach available. Mostly german guests, but also benelux and english, hardly any russians.

  • Location
    4.0

    There this hotel a bit isolated, there is in the immediate area not lots of bars/restaurants. The hotel shuttle is quite reliable and is partly free of charge. Bicycles and kayaks can if available, also be hired free of charge. Food in the restaurant smile in Khao Lak (reservation 2-3 days necessary (a bit more expensive, however delicious) and ten star cafe and food (very cheap & good)

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Kerstin
Great beach holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Beautiful beach holiday in a good appropriate hotel. However, if you evening entertainment or variation must be indicated from the hotel organized shuttle to Khao Lak drive. There, there are enough delicious restaurants and shops for shopping. However beach and sea are not to beat. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Inge
Perfect holiday in a dreamlike location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel is for ruheuhe searching very suitable. The beach is the most beautiful far and wide! Bus connection to Khao Lak is from the hotel at regular intervals for little money offered. For young people, who want to party the hotel is not really suitable. Evenings from about 10:00 p. m. prevails absolute peace. From the hotel are free bicycles made available - it is worthwhile so that the area to explore, because the hotel was located in a nature reserve. The nature is dreamlike and has a remaining impression leave. When eike you can great tours-low in ... the price as with the tour operators. Eike is super friendly and helpful for every problem and a real pearl for the hotel! Some reviewers is the breakfast criticized-that we can't understand, because we thought the selection was absolutely good and varied. Especially we would like to highlight the friendliness of all of the staff. In short-we had a wonderful vacation and are come again in any case. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Anne
Beautiful, relaxing beach vacation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
A beautiful hotel. Especially if one a quiet beach vacation spend is the location and the hotel great. You can twice a day free of charge (apart from that from 50 Bhat) to Khao Lak City for shopping or on the market after bangnian. To get some rest and relax it was great. After two weeks it is but also nice back further to iron. Lots of scandinavians and german at the time of our vacation in the hotel. General was a very nice atmosphere in the hotel. Evenings you could hotel beach along walk to various restaurant to or ... by the shuttle bus into town in order to eat there. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Ayfer & Olivier
Magnificent vacation in Thailand
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
This was our 1. time in this hotel and loved it. All of the staff are extremely friendly, accommodating and always with a smile in the face. We had a deluxe room in the new building and with the premises just 40 meters² very satisfied. The breakfast is good and sufficient. The dishes in the hotel restaurant are available à-la-carte, very tasty and nicely decorated. The kitchen offers thai and international dishes. The in-house beach section of 8 kilometer (continuous) is a beautiful sandy beach without rock. The area to the hotel is wonderful and offers a variety of possibilities ... for recreation. We have several excursions made amongst others khao sok, James Bond Island, etc. Elephant trekking, canoe tours or baumbusfloss -travels were great experiences. Mopedtouren are also recommendable biking, simply on own fist this wonderful landscape explore with all the nice small and large animals. We were so thrilled of this country, with all the friendly people, the wonderful nature, that we of the 16 days, not a day boring had. Orchidbeach we see us again \u263a read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Walter
Nice beach hotel with some (unnecessary) faults
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Orchid resort has 2010 at holiday check as one of the best hotels in Thailand classified. We were now the 3. year in a row, but the grandeur of the then unfortunately some stains abbekommen. That is probably more organizational methods of management. When we in the space of 10 days a zwischenrechung impress left, were every time item on our behalf the there nothing to search had. Our controls, we have additional costs totalling around 50 to 100 Euro avoided. A shame, because the location at the beach and the broadness of the loation the hotel are still unique. ... The general state the hotel corresponded to the standard, in the detail but there are lots of are unmistakeable defects, even when a 3.5 star hotel not appropriate. The hotel seemed a bit dirty, the former orchids variety of the trees is dead and dry. Only in the main pool during our stay were newly planted. In the western quiescent pool there is in einstiegbereich a huge dirt/fatcover, the absolutely times should be cleaned. The lawn in the garden is partly due to the move of heavy wooden pool chairs (because of the schirmschatten ) weggerubbelt. During our 6-week stay we saw the hotel manager not once with a round by the complex go. There there is also no preventive maintenance, one waits until the guests matters. The free available asked wireless network unsecured, take on all kinds of spam caught. It was also not constant available, you had to sometimes daily between 3 wireless addresses change to receive. Through the driveway-ramps is the hotel at least on the ground floor specially, otherwise there were no elevators to the upper floors. Child friendly the hotel also, the family pool is a slide with a separate children's swimming pool. The size the hotel there are also those seeking opportunity, the noise on the beaten track pool, in the garden, or on the sun lounger at the sea to get away from it all. read more
  • Room
    3.0

    We had, as in previous years, a 'orchid deluxe room' in the new building. They are a bit bigger and the air-conditioners quieter than in the old building. The room staff cleaned after the 'round corners principle', to the mold in the shower we had to point out that he removed. English knowledge were almost no available, therefore the condition on our arrival on the front desk complained: - the toilet seat wobbled, not bolted down. - the curtain on the window was on the width of 1 meters on display, light at night - the upper hinges the minibar door is off - the drawer above the mini bar is not in the guide - the sliding door to the bathroom was heavy and squeaks (worn out inventory) - the substance-runner in the bathroom was a reversible frazzled and truncated fabric scrap On the positive side, that all faults the same day removed. Al we after a week in the front desk but after asking, how often the bed linen changed we got the answer ' all 2 days'. We have all 2 days the linens itself and thrown on the ground, it was then from the room staff understood. The shampoo and shower lotions are provided just dripped endlessly long the hotelfläschchen, we moved us the next day with goods from the supermarket stocked. In the room there was a call: 'please help with, water and energy conservation' our toilettendichtung was partly leaky, the water is certainly still. The lawn during drought mostly between 10:00 and 2:00 p. m. sprinkled, so in a time, where more than half of the water immediately evaporated. The electric christmas and neujahrlichterketten shone partly also during the day and the whole night through...

  • Gastronomy
    2.0

    We had directly in the hotel the promotion package and received 3 types of essensgutscheinen : thai 3-set dinner, international, 3-set dinner and bbq set dinner. In the hotel there was 3 different menus, each for the thai, international and standard food for guests without luncheon vouchers. The bbq dinner was just says, if you fish or meat would like. Organizational for us was this menus-clutter not comprehensible, were the 3-set dinner but relatively limited. All the more so, because the dishes there left a lot to be desired. The chicken curry with cashew nuts was 2 times oversalted, i let it go down and have it then avoided, the Tom yang of conformity soup with a food was excessively greasy and shrimp (inclusive their bowels) served, with other food did the supplement or with a garlic-, instead of the on the menu listed pilzsoße serves. A bbq dinner we ordered, for me, fish, for my wife meat, everything together was lukewarm to cold on a plate is served. Cheers meal, then we have our remaining 5 bbq coupons in international set dinner coupons exchanged. The walk from of the kitchen the restaurant is about 300-400 metres, the food will be transported, plates are probably not preheated... After our taste must the hotel a new chef have, with the taste and quality of the food from the previous years no longer comparable! Other regular customers is what we noticed and we were glad when we after the consumption of the luncheon vouchers the delicacies in the area, warm and fresh served could enjoy. The breakfast selection is still acceptable, compared to previous years, there was no cake or sweet small piece more. But there was daily, sometimes still teigige small crescent, through the toaster chased and then with jam or Nutella even filled. At alternation gave it daily 2 or 3 warmhaltekasserolen, mostly filled with fish or thai Seafood. Praiseworthy is the large and fresh fruits, which also constantly refilled. The pineapple was in our last 2 weeks but mostly still immature, more aware than yellow and more sour than sweet. The service during the breakfast was great, was certainly a bit of our tips.

  • Service
    4.0

    The service was quite different, depending on, if you have trained and motivated staff, or untrained staff from neighbouring countries had to do, which hardly or not any english knowledge had. See my comments in the other sections.

  • Sport & Entertainment
    3.0

    The beach was clean, well maintained and spacious. Based on the wide beach was only half with (heavy!) Wooden pool chairs, but still in greater distance from each other were, than in the Le Meridien, Marriott or La Flora in in the area. Each are 2. couple was also with an umbrella stocked. The very thrill plastic chairs the previous years were in the garden area were changed, there is now the heavy wooden pool chairs, where some holzräder either already fallen off or firmly pegged were, so that you only heavily and with geballter force in accordance with the sonnenschatten to adapt. The grass is in gartenliegenbereich therefore also already in many places disappeared, through the chairs move weggeraspelt.

  • Hotel
    3.0

    Orchid resort has 2010 at holiday check as one of the best hotels in Thailand classified. We were now the 3. year in a row, but the grandeur of the then unfortunately some stains abbekommen. That is probably more organizational methods of management. When we in the space of 10 days a zwischenrechung impress left, were every time item on our behalf the there nothing to search had. Our controls, we have additional costs totalling around 50 to 100 Euro avoided. A shame, because the location at the beach and the broadness of the loation the hotel are still unique. The general state the hotel corresponded to the standard, in the detail but there are lots of are unmistakeable defects, even when a 3.5 star hotel not appropriate. The hotel seemed a bit dirty, the former orchids variety of the trees is dead and dry. Only in the main pool during our stay were newly planted. In the western quiescent pool there is in einstiegbereich a huge dirt/fatcover, the absolutely times should be cleaned. The lawn in the garden is partly due to the move of heavy wooden pool chairs (because of the schirmschatten ) weggerubbelt. During our 6-week stay we saw the hotel manager not once with a round by the complex go. There there is also no preventive maintenance, one waits until the guests matters. The free available asked wireless network unsecured, take on all kinds of spam caught. It was also not constant available, you had to sometimes daily between 3 wireless addresses change to receive. Through the driveway-ramps is the hotel at least on the ground floor specially, otherwise there were no elevators to the upper floors. Child friendly the hotel also, the family pool is a slide with a separate children's swimming pool. The size the hotel there are also those seeking opportunity, the noise on the beaten track pool, in the garden, or on the sun lounger at the sea to get away from it all.

  • Location
    3.0

    Orchid resort is located about 10 kilometers away from Khao Lak, surrounded by a coconut grove. It is still relatively quiet, but with increasing activity in in the area always loud. The road for the construction vehicles leads directly between hotel garden and the beach past. About 2 kilometer away, there was a tempelfest. From there was between the 9. and 22 february deafening noise/music after midnight, and partly also from 7:00 o'clock mornings. Shopping for small things of everyday life there is in the hotel, the usual tourists offer, supermarket, seven/eleven (a kind of Thailand mini -Aldi), restaurants and bars only from 5 kilometer in bang niang or 10 kilometer in Khao Lak, with a moped, rental car or the chicken shuttle of the hotel easy to reach. Why different guests, different ' all-inclusive, free shuttlefahrpläne is ', i could unfortunately not fathom. However, there were to the left and right at the beach of the hotel in about 1 kilometer away also inexpensive pinten, where you very good and clean with the feet in the sand, food and beverage and with other tourists encouraged conversation. Very recommendable is also the restaurant the blue lagoon with very nice ambience in the immediate vicinity, on foot 5 minutes away! For excursions is the hotel in a central location, whether to James Bond-rocks to phang nga and to the similian islands to dive, everything can you in the hotel when eike book. In the place one gets the excursions cheaper, but, if the advice there also is so good? If you have the low/high tide taken into account, you could also up to 5 hours long beach walks (maximum knee-deep through the cut across your route but fords and inflows) perform. The staff in the service area is always friendly and helpful, partially thais with relatively good, and staff from the neighbouring countries with as good as no english knowledge. This leads in zimmerservicebereich to misunderstandings and can only clearly on the reception staff (with very good english) be addressed. Our reported complaints were also largely to our satisfaction.

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Hansjörg
That was our so far nicest vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The 10 days, that we spent in this hotel have left nothing to be desired. Both the complex, as well as the rooms and of course the wonderful extensive beach were to be comfortable great. Relax, relax, take a break from everyday life, at the beach walk as far as you want, what can it even better. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Pimo
Family hotel, good structure, friendly price
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2012
Good family hotel. Food, restaurant and bar ok. Rooms well maintained and large enough. Clean. Price is right read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sabine
Nice 3 + star hotel... Not more... No less
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Nice 3*+ hotel for a quiet beach holiday. We got a free upgrade to a classic room which is very generous. The room we really liked. The hotel is very remote and there is nothing around, which we but also so wanted. In the hotel there is a small shop in the you things such as ice cream, sunscreen, insect repellent, tampons, postarten and so on buy can. There is also a computer room with 3 computers, and a book corner. Bicycles you can use free of charge and a moped you can for 300 Bhat rent. Twice a day ... there is a shuttle into town and back. In the entire property is wifi free of charge available, however we had to find, the link in our room was rather modest. Also in this hotel there is the annoying problem with reserved beach chairs. We have early in the morning already 21! With towels reserved are found. Most of them were transported to the lunch we didn't use it. There should the hotel absolutely bring something along against do! There is a main pool with adjoining children's swimming pool and a pool bar. A bit further out is the quiescent pool at the exclusive for adults thought. As there was no appropriate signs are, are also again and again children there. The bar is the restaurant area and is rather uncomfortable with their uncomfortable stools, as we would have liked it was rather a cosy lümmelecke requested \u263a. In some areas of the hotel we had then nevertheless somewhat more cleanliness is desired, but the room service nothing to complain about there was. The audience while we were there mixed, german, italian, swiss, some russian guests and lots of scandinavians. And who now because the russians idea makes no scandinavian experienced. In the lobby sit during the day eike schneider, a german-speaking woman employee with good tips and advice is available. All of the staff at the hotel is very liebeswert and helpful. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Anne
Holiday for the soul
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
It is a smaller well-kept complex with about 75 rooms. In the room we had free wi-fi. We had booked right at the hotel bed and breakfast. In the package were coupons for various dinner, as well as free shuttle to Khao Lak Center or bang niang market and pick-up from the /to the airport. There were european guests, australians, some eastern europeans, a chinese family, and even a brazilian couple there. Age from infant to older pairs were everything available. read more
  • Room
    5.0

    The rooms had approximately 40 meters² and consisted of beautiful dark woods. Minibar was daily free of charge with 2 bottles water refilled. There was a kettle for free coffee- and tea to prepare, which also daily refilled. The bathroom was large enough with a large shower and a bathtub. Every day it was cleaned and fresh towels there was also, if desired, every day. Great service by the way, with a beachbag beach shoes, bath mats and beach towels, the every day have been renewed. There were also bathrobes and slippers in the closet. The laundry was cheap and overnight, you got your laundry washed and ironed. Each room has a big balcony with 2 wooden chairs and a table, and a clothes rack for the laundry.

  • Gastronomy
    5.0

    There is a breakfast restaurant, and a restaurant in the garden nearby the beach, the verve 29, which also as a bar acts. The kitchen style is thai and international, the prices are cheap and the food tasted good. Prices for a thai main course, from about 200 bht, chang beer 60 bht, singha beer 90 bht. The atmosphere is loose, the service were glad about tips, the under the service employees be split.

  • Service
    5.0

    The friendliness cannot one with words not describe. From the staff of the room cleaning, to the service or at the front desk etc. Were all without exception courteous and very friendly and already by far heard to welcome 'sawadee kha' -and if it didn't work so well with an english, then there is also still hands and feet and a smile and you can communicate.

  • Sport & Entertainment
    5.0

    Leisure offers gives it except for a small gym not. This hotel is something for people, the peace and quiet to enjoy want and no loud noise from the entertainment need. This is very relaxing and made a large part of the charm this hotel from. There is a pool with chute for children and a infinity pool only for adults, in the immediate vicinity the beach. The garden is well maintained and there are enough chairs and sun screens available. Also at the beach were enough chairs and umbrellas there.

  • Hotel
    5.0

    It is a smaller well-kept complex with about 75 rooms. In the room we had free wi-fi. We had booked right at the hotel bed and breakfast. In the package were coupons for various dinner, as well as free shuttle to Khao Lak Center or bang niang market and pick-up from the /to the airport. There were european guests, australians, some eastern europeans, a chinese family, and even a brazilian couple there. Age from infant to older pairs were everything available.

  • Location
    5.0

    The hotel complex lies directly at the beach. To the airport in phuket is about 1,5 hours by car. Excursions could be directly at the guest services book in the hotel or but also in the Khao Lak Center (place). There, there are different organizers, all kinds of trips. We can asia tours recommend, is approximately 200 meters above the car park, where the shuttle bus of the hotel stops. In the vicinity of the hotel, circa 20-30 minutes on foot over the beach there was a beach bar, where you eat out can. The hotel is idyllically locatd right next to a nature reserve and is only with the shuttle bus or taxi to reach. But you can get for 750 bht for 24 hours rent a scooter (circa 18 Euro).

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Waltraud
Good 3.5 stars
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We were from 21-12-2012 to 3-1-2013 guest in this rather smaller area. It is about 12-minute drive from Khao Lak town. 8 time per day there is a hotel shuttle to the town and lunch until at 22 o'clock it goes back. Each 2 times free, otherwise 50 thb per person and distance is required. 1€ = circa 40 Bath. There are 72 rooms, divided into the main wing, where the premiere and classic rooms are and the orchid wing with the deluxe rooms and deluxe suites. Quiet it is at orchid wing (private, smaller building). Comfortable couches at the ... beach and at the pool, but by children shrieking quite loud can. Due to sometimes quite high waves keep the families evenly by the pool on. Excursions could be at eike in the reception area again (thanks again for the successful geburtstagsfrühstück!) Or with out door eco Discovery tourism, location vis a vis the shuttle terminus. (large green building). Also this time, we were with the organization of the excursions very satisfied. Can offer you a unique tour of the tsunami memorial, orchid/ butterflyfarm etc. Cost per hour 200 thb for both of us. The driver brings us to where we want, waiting for us and then on to the next point. Great! Linens/towels were clean, otherwise was the cleaning of the rooms a bit superficial. Beach towels were in the evening in the room replaced. Selection of food not very big unless you want to various spaghetti, pizza or burger. In both restaurants the same menu or it is only in a kitchen cooked. Necessarily the massages in the garden try it. Unbelievably cheap - 300/400 thb for a hour soothing relaxation. The service was in the garden celebrated, nicely set, colorful lights everywhere, there was at the beach instead of. Really great, as the diligent staff everything presented have. Especially, since minutes before it start should, a thunderstorm occurred. They have nevertheless somehow managed, that only one hour delay start off could. A big compliment to all of the staff. The buffet, the shows, the wunschlaternen and the fireworks, everything was really perfect. All in all it was a pleasant and relaxing holiday. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Stephan
Fantastic hotel - we will be back!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
A fantastic hotel! In short all i know rooms have sea view. Most also the pool view. This is due to the fantastic resort however not disturbing. For me it was rather nice! Very pleasant plant in which even with full hotel (60 rooms i think) all elegantly runs. You never had a crowded impression. The wifi there is, yes-but is extremely slow and you need several attempts to get into the net to come. It is however more than enough. You had to finally have a vacation. If you completely thick need, is a small room with several computers ... and free internet. The breakfast i would strongly recommend. Fantastic! You should always book! Unless you want the complex not leave. Taxi or tuk tuk there is always and every time and manit about minutes in Khao Lak. My recommendation would be the local dishes such as the Thailand vacationers actually loves to enjoy. Only courage, also on the small mopeds with a barbecue grill or similar everything is perfect and clean. The types of people were very pleasant (especially no sex tourism!). Usually many couple or families with children, which in the nice hotel hardly noticed. We experienced many germans, Sweden and here and there a few swiss. The mostly russians used resorts on phuket, koh Sami and so on i recommend to avoid, since here because of the sexourismus now the crime is very high. A small thank you at this point for the good fairy in this hotel - eike tailor! Incredibly helpful and very friendly. Many actually the local representative of the travel agent would have rules must, eike schneider done for us. Who tours or similar would like to book for eike schneider just really. Here clear quality and own experience in the foreground. The prices are therefore not covered. We could this experience multiple make! Small tip on the edge: snorkelling tour over four days with andaman snorkel Discovery! Sensational and far from the usual tourist speedboat rip-off! If you just a small dream vacation to enjoy would like, that is here is in the right place here! Important note for the transaction: The flight with Air Berlin (caution ethiad offers even flights with etihad flight number, which in reality Air Berlin flights are) is absolutely not recommendable. Service and space are in my personal experience, underground. With such a long journey is to better pay a bit extra! These reported also some for this reason verägerte tourists). This also applies for the holidayland travel agency in südlohn /gescher. After the urlaubsvertrag had been signed, the impossible things at the light (including the above circumstance). One has even the telephone mood, when we were around clarification asked. Even a unapproved withdrawal from the account was demonstrably leads. After private research on the internet we found out, at the time of booking the flights with Air Berlin expelled were. Advice and courtesy, my experience in touch 5-6. so if travel agency, a professional companies with competence and choose. So well, the only way, but it should not be missed. read more
  • Room
    6.0

    All rooms (we checked several out) are completely okay. Perfect clean, very nice facilities, tv, some with dvd. View always toward the sea. A few didn't have a pool view and are something for people, the it very quiet want. I have the pool view and right behind the sea enjoyed. Large noise gave it not, simply because the more public. Tip: air conditioning system on 28 degrees places! Lamellenlüftung always the bed way around!

  • Gastronomy
    5.0

    The restaurant is just as fantastic. The dishes were plentiful. Sometimes for my taste somewhat ' little ' on the plate. Whereas you to the temperatures anyway not really much eats. But you can order and the prices are i believe that quite normal. For a hotel this quality certainly perfectly adequate! Many will it was advantageous feel. The dishes were mostly for the european tastes laid out. As well as the thai food. I would still be, it perhaps 2-3 changing 'real' traditional thai food is. Seasoning then everyone itself. Tip is always appropriate in Thailand. 100 Bhat are currently 2 euros.50. Depending on the size of the bill between 50 and 150 Bhat i think so alright. With a huge party, the you are, it should of course be effective. But that everyone should know.

  • Service
    6.0

    The incredible and honest friendliness in this hotel have we very much impressed. English was mostly not a problem. Is the concern even more complicated, is you eike schneider, a german employee available. They really tried to make the impossible.

  • Sport & Entertainment
    6.0

    The pools are a system of round, pools with different depths. Great and size completely okay. The pool bar is perfect arranged and partly in the water. For people with the request quiet laps recommends another big pool, the but not for small children really suited. Everything is very accessible and ratz faz on the grounds to reach. Chair problems you here not at all, although we then to the numbskulls belonged and before breakfast towels on our sunloungers. Complete nonsense actually. Reservations of that kind at the beach are unwanted, which i thought was also correct. For information : there were always enough sunbeds free, with a lots of space in between. Here nothing is crowded!

  • Hotel
    6.0

    A fantastic hotel! In short all i know rooms have sea view. Most also the pool view. This is due to the fantastic resort however not disturbing. For me it was rather nice! Very pleasant plant in which even with full hotel (60 rooms i think) all elegantly runs. You never had a crowded impression. The wifi there is, yes-but is extremely slow and you need several attempts to get into the net to come. It is however more than enough. You had to finally have a vacation... If you completely thick need, is a small room with several computers and free internet. The breakfast i would strongly recommend. Fantastic! You should always book! Unless you want the complex not leave. Taxi or tuk tuk there is always and every time and manit about minutes in Khao Lak. My recommendation would be the local dishes such as the Thailand vacationers actually loves to enjoy. Only courage, also on the small mopeds with a barbecue grill or similar everything is perfect and clean. The types of people were very pleasant (especially no sex tourism!). Usually many couple or families with children, which in the nice hotel hardly noticed. We experienced many germans, Sweden and here and there a few swiss. The mostly russians used resorts on phuket, koh Sami and so on i recommend to avoid, since here because of the sexourismus now the crime is very high. A small thank you at this point for the good fairy in this hotel - eike tailor! Incredibly helpful and very friendly. Many actually the local representative of the travel agent would have rules must, eike schneider done for us. Who tours or similar would like to book for eike schneider just really. Here clear quality and own experience in the foreground. The prices are therefore not covered. We could this experience multiple make! Small tip on the edge: snorkelling tour over four days with andaman snorkel Discovery! Sensational and far from the usual tourist speedboat rip-off! If you just a small dream vacation to enjoy would like, that is here is in the right place here! Important note for the transaction: The flight with Air Berlin (caution ethiad offers even flights with etihad flight number, which in reality Air Berlin flights are) is absolutely not recommendable. Service and space are in my personal experience, underground. With such a long journey is to better pay a bit extra! These reported also some for this reason verägerte tourists). This also applies for the holidayland travel agency in südlohn /gescher. After the urlaubsvertrag had been signed, the impossible things at the light (including the above circumstance). One has even the telephone mood, when we were around clarification asked. Even a unapproved withdrawal from the account was demonstrably leads. After private research on the internet we found out, at the time of booking the flights with Air Berlin expelled were. Advice and courtesy, my experience in touch 5-6. so if travel agency, a professional companies with competence and choose. So well, the only way, but it should not be missed.

  • Location
    6.0

    Somewhat remote and fantastic peacefully located. Private, fantasischer beach, of course free of charge. Fast reaches one if necessary by taxi or tuk tuk the next places. So Khao Lak itself.

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Torsten & Jens
Relaxed vacation secluded from mass tourism
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We had a very nice and relaxed vacation. The ' abseitslage ' of the hotel by a very good shuttle bus-service into town more than made up for it. The deluxe -rooms are very big but the furniture I would have expected more, the certain I-point was missing somewhat. What astonished is, that we no bugs in the room had, although the jungle directly behind the house is. At the daily cleaning of the rooms there is nothing to criticize. The whole complex is very clean, even if on some corners of the gloss is, but not too disruptive or ... bad. The gastronomic offer is also very good, exactly like the offered wohlfühlprogram by the pool. The love guest relations manager in the hotel -the eike-to help with all aspects to the hotel but also with questions to the thai culture. With her you get also good excursions and accompanied you if necessary also to the doctor. The many employees there in the hotel are always friendly and always with a smile on the way. The well-kept beach is in 2 minutes walk, and is just 20 meters from the hotel. We had a very nice holiday and look forward to the next there read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andreas
Great hotel with high empfehlungswert
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
A great hotel very clean friendly employee, many possibilities for recreation is situated very close at the beach. Pool area great there is also a free shuttle bus services to Khao Lak and the hotel's own restaurant offers delicious food we are as a couple arrived and this hotel from 5-11-2012 until 19-11-2012 visited and were very impressed. Definitely recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mario
Paradise for those seeking tranquillity
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
I can remember the positive reviews only connect. Therefore abbreviate Hotel lies beautifully secluded quiet on a dreamlike beach / rooms are large, well equipped ( hair dryer, fridge, kettle, safe, tv, dvd player) and clean / staff is friendly and helpful / bicycles can be borrowed, which we also to small exits use / internet also worked smoothly/total hotel is very well maintained / breakfast could have been somewhat more diverse/ the shuttle bus-service is good and cheap/ Guest relations manager eike was always with help and advice so many thanks to eike, the be comfortable more We will ... definitely come again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Jessica
Nice hotel in a peaceful location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Very beautiful hotel at great long sandy beach. Breakfast very diverse and nice, helpful staff. Is however far from the center and restaurants away. We had a car but for 100 thb per person ( there and back) goes the hotel taxi read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Fabian & Fränzi
Great holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
It was our first time in Thailand and loved it. Very friendly, accommodating and clean. Gladly again. Tip: with possibility in the jungle or pang nga! O'conners bar for a fine Schnitzel. Thanks eike read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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