Hotel Cason del Tormes(3 stars)

Del Río, 7 Show map
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Average rating

5.4/6

34 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.5
  • Location
    5.6
  • Food and Drinks
    5.0
  • Sport & entertain
    0.0
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21 hotel reviews in Englishsorted by travel date
Manuela & Bernd
Nice hotel in perfect location

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
A better location we would not be able: 2 minute walk to the Gran via and 5 going minutes. To the opera and the Palacio Real. But in a quiet lateral road, so that one could sleep. Right on the Gran via, it would be way too loud. Also the binding to the metro is very good. To the airport one comes with only 1 change. Almost everything we have on foot reach (also Prado, Puerta del Sol, etc. ). Staff always friendly and helpful. Room clean and beautiful. Beds little hard. Breakfast was OK., coffee from the vending machine ..., but very good. Two free internet portal in the lobby. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Harald
Ideal for a city trip

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2012
The hotel is over not very big, however clean and peaceful and the offered breakfast buffet make the persevering to spätens lunch easily. It looks from the outside inconspicuous and is not very 'inviting' area, however, after entering. read more
  • Room
    5.0

    The rooms are clean, have an adequate size and because of the surrounding quiet lateral roads is hard noise to be heard. The windows cannot (or only on request) open, the air conditioning is but adjustable and silent. We missed a good drawers, in which our things could store.

  • Gastronomy
    4.0

    There is a big breakfast. The coffee in arbitrary quantity from the automat, sausages, schniknen and egg in hot form are also available like fruit, muesli etc. Unfortunately a part of the fruit from the can and the scrambled eggs are equipped with potatoes-bit offset. To the question, if we extra charge obligatory 'right' eggs could get, was the specific answer 'no' -probably, because no real kitchen is available. Therefore there are also only a small bar, but no restaurant - what but also because of the supply in the area not really missing.

  • Service
    5.0

    The service at the reception was very good, on request, whether on original madrilenisches food or Flamenco for 'non-tourist' we have recommendations get, which you can pass on. Understanding is on english to, you don't speak german. There are two free internet-squares available.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is over not very big, however clean and peaceful and the offered breakfast buffet make the persevering to spätens lunch easily. It looks from the outside inconspicuous and is not very 'inviting' area, however, after entering.

  • Location
    5.0

    The hotel is located in a side street in the Plaza españa, 5-minute walk away from the same name subway station (from the airport pure travel time by 30 minutes, with one change). It is right in a distance of 10 minutes everything from the supermarket on tapas -bars and small restaurants. On the Plaza españa, adjacent rest and many besichtigungsobjekte are reachable on foot (the castle for example 10 minutes) at the Plaza españa also various bus lines, amongst others the circular arcs' circolar', with the you billigts a rundfahr make can.

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Roland
perfect for a city trip- price-performance top!

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
the hotel is centrally located in the city. Many sights are easily accessible on foot. The cleanliness good transport connections and excursion options. the hotel is an very good value for money. read more
  • Room
    5.0

    the rooms are large, well-kept and beautifully equipped. We had one double and a single room. the cleanliness is excellent. Sufficient beautiful Candlewick towels were available. the beds are not too soft. We slept very well. Safety deposit box is available, mini bar was missing, but we didn't care, because we in the city drinks could buy. only Downside: as in many southern countries the rooms not so good from each other soundproof, but that didn't really bothered me, there in the hotel pleasant guests in the middle age had.

  • Gastronomy
    6.0

    We have the hotel with breakfast booked. For Spanish proportions this is breakfast buffet really very good: various rolls, Süßgebäcke in big numbers, tortilla, miscellaneous meat and cheese, and yoghurt, and fruit. Drinks machine for hot drinks, Various fruit juices. Simply everything, what you need for the subsequent sightseeing. the buffet is well looked after and the cleanliness in the first place.

  • Service
    6.0

    the staff are friendly. The cleaning of the rooms leaves nothing to be desired. the small bar evenings served, if you before or after the exit a small Nightcap or a tea to warm up in the winter needs.

  • Sport & Entertainment
    0

    We were between Christmas and new year there. In the city, it was rather cool. It was nice, that the rooms and all rooms very good heated and good heat isolated.

  • Hotel
    6.0

    the hotel is centrally located in the city. Many sights are easily accessible on foot. The cleanliness good transport connections and excursion options. the hotel is an very good value for money.

  • Location
    6.0

    The metro stop is only Plaza de Espana about 300 meters away from the hotel. The Gran via is within reach, as well as the Palacio Real and the pedestrian area of the old town to the Puerta del Sol,. despite this central location is the area the hotel was very quiet.

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Patrick
Great hotel

  • 5.6 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
Quiet and centrally located, good connection to the metro (Plaza de Espana). Hotel clean, spacious rooms, air conditioning, laminate floors and spacious bathroom. Breakfast we did not book, makes also little sense, it has nearby plenty of bars around something to eat, it also a lot cheaper. Since we anyway were out for the whole day, played also the lack of garden or balcony no role. Recommendable without limitation! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Wilhelm
Super hotel for city journeys very suitable,

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
The hotel is located close to the Plaza de España (Metro three minutes away) and the Gran Vía, therefore, there were enough shopping possibilities, many attractions are within walking distance. The staff was always friendly and helpful. The breakfast buffet was extensive (cereal, yogurt, pastries, etc.) and good, the coffee came from the machines. The room was big enough and had tv and safe, but there was no mini bar. It was clean, sheets and towels were changed regularly. Downside: it was loud. Tips: Single metro rides are cheap (1 €per ride). With the card for tourists (for 1 ..., 2, 3, 5, seven days; you get them in all metro stations at machine, some tobacco met harmed, etc.) may be used for all public transport. Practically, if one much travels. The trip to the airport with the bus cost Exprés Aeropuerto 24 hours from the atocha train station/Plaza de Cibeles two €per person. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Jens
Centrally located hotel!

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2011
The hotel is very centrally located. You need only a few minutes walk to the best and most beautiful sights of Madrid. The metro is right next to the corner location, and very, very cheap in relation to Berlin. (A drive with as much change as you like 1 cost per person) The room are very noisy, as it is the biggest minus points for. German tv program is with two Känalen (RTL, RTL 2) represented on the room. The drive from the airport to the hotel costs about 35 Located at the end of the next (200 meters) is ... the main street Gran Via, this has six lanes and transport it rolls day and at night. I thought is noisy Berlin, but on the other hand is a 'traffic Berlin village' On the Gran Via one can go strolling beautiful. Mc Donalds/KFC/Burger king are in the vicinity. A tip: if you wanted to eat on the lunchtime that, since the menus for 9.99 offers times everywhere to 12.99 (three courses) to Evening meal costs about 20 a per person If you still have time in the Madrid zoo, it's worth it! Three to four days was completely enough for this city. Conclusion: Madrid is a very noisy, bustling city, but very, very clean! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Very nice, well-kept hotel in top location

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2011
We would travel again. Hotel was very clean, staff very nice. All in all a pleasant atmosphere. The breakfast was adequate. The bathroom was very large, only the shower curtain didn't bother. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Wolfgang
Ideally located hotel archived

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2010
Very well located hotel with very good connection to the city of Madrid, both on foot and there is a metro station. Despite the closeness to the city the hotel is located in a very quiet side street. Positive: free internet use in the hotel lobby. Cleanliness, friendliness. Cons: breakfast poor and one-sided, unfortunately no German TV channels in the room. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Brigi
Good location, great accomodation archived

  • 4.4 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2010
After 5 days is always the same breakfast. And please to cooked or baked egg was once not understood and then almost away disgusted rebuffed. Wasn't too bad, but no point on the site, because if I have a question, the friendly answered. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Steffen
Hotel Cason del Tormes in Madrid archived

  • 5.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2010
The hotel Cason del Tormes is a 3 star hotel in the heart of Madrid. From the outside, it looks quite plain but upon entering the lobby makes a very reasonable impression. We had a double room in the 2 . Floor. It is typical grace. The most important it is very clean and was cleaned every day. We had booked bed and breakfast. The hotel is not crowded, but was well visited. Average age was mixed. read more
  • Room
    5.0

    We had the room 218 right near the elevator and never heard from other guests if this was used. So it is very quiet and pleasant thanks to air conditioning to sleep The room itself was a good size and furnished as. Bathroom with shower, toilet, air-conditioning, TV (only Spanish channels) so as you expect from a 3 star hotel. The condition of the room was clean and the 3 star hotel standard. As mentioned above, cleaned everyday.

  • Gastronomy
    5.0

    The breakfast room is the size correspondingly large and breakfast was plentiful. It is served from all offered. Cereals, fruit, sausage, jam, honey etc. It is also always re-filled. From the juice over coffee, etc. is also offered.

  • Service
    5.0

    The staff is friendly and helpful if you need guidance for the Städtetourplanung. They spoke English and they also much trouble to understand you. Free internet access was in the entrance area. The room cleaning was done every day. and there was no complaint implementation.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel Cason del Tormes is a 3 star hotel in the heart of Madrid. From the outside, it looks quite plain but upon entering the lobby makes a very reasonable impression. We had a double room in the 2 . Floor. It is typical grace. The most important it is very clean and was cleaned every day. We had booked bed and breakfast. The hotel is not crowded, but was well visited. Average age was mixed.

  • Location
    5.0

    To reach the hotel recommends with the metro-No 10 At the metro station "Plaza de España" from to climb. It is located in a side street of the Gran Via and the Plaza de Espana. Despite these near the hotel is very quiet. For those on a city break I would recommend this hotel as an insider the walking distance within a short time many things. The Royal Palace is about 5 up to a maximum of 10 minutes walking distance. Else one has the metro station 300 meters from the hotel.

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Michael
Highly recommended archived

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • May 2010
We had just bed and breakfast. The selection was enough to start the day. The hotel is located in a quiet, but central area, within walking distance of everything. Small grocery stores are close, newspapers are available at the Gran Via/Plaza de Espana around the corner. The staff spoke English, German and Spanish, of course. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manfred
Very good hotel with a very good transport links archived

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2010
We can only recommend the hotel. The only thing that could be improved would be at breakfast: the rolls were not the best ... The hotel could be as change supplier. The room was quiet, as in a side street. Parking is almost impossible, parking garage is nearby, but were very expensive (ca. 23 Euros per day) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandra
Central location, extremely quiet and very affordable! archived

  • 5.2 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2010
For our Madrid-stay I got a good value central yet quiet hotel were looking for. The reviews to the hotel Casón del Tormes sounded like my requirements. read more
  • Room
    6.0

    Because the hotel was one of the cheaper, I was not expecting too much from the room. But what I found has everything exceeded: The room was very large, as requested 2 separate beds (I am traveling with my mother), a large closet, large windows, a large bathroom with large shower. Everything super clean. The only drawback: The small TV was not only small but also half broken. turn on the left just feel like it if he had ; -)

  • Gastronomy
    4.0

    The breakfast buffet is probably as almost everywhere in Madrid: breads, toast, jam, a bit of cheese, meat, a bit cereal, coffee, juice. But you need more?; -)

  • Service
    5.0

    We didn't spend much service complaints., but if it was very good. All at the reception could speak good English. We heard nothing from the room cleaning; so in a good way. The room was always done when we got back, clean, immaculate.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    For our Madrid-stay I got a good value central yet quiet hotel were looking for. The reviews to the hotel Casón del Tormes sounded like my requirements.

  • Location
    6.0

    What can I say? I love it ! The hotel was located totally central right in the center, very close to the Plaza de España; but in a quiet side street, in which you from the Jubeltrubel Gran Via effective nothing can tell! There is a great all major attractions within walking distance; and if at times a bit further away you will get lots of metro stations nearby.

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Alfred
Highly recommended hotel archived

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2009
We had no reason to complain and were satisfied all around and that's why we provide assessment. The access to the public transportation system is optimal, as the stops close to the hotel are no long waiting times. The hotel is situated on a plus a cheese board guage street. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Maren
Sound proof hotel in prime location for a city break archived

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2009
For a city trip this hotel was definitely. Good central location on Placa de Espana. Smaller shopping (mini supermarket) and a metro station just around the corner. In spite of the central location, the hotel is just off of the Chania Via, which means no traffic noise. Something you can't say: The rooms are extremely badly-soundproofed. You can hear every guaranteeing entertainment in the adjoining room. So please bring ear plugs.! But as you on a city break anyway only in the hotel rooms, the walls are very thin isn't too bad. For a good nights sleep but ear ... plugs are necessary. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Dieter
Perfect hotel for Madrid tourists archived

  • 5.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2009
Very central, yet also sleep with the window open. Clean not too large rooms, decent bathroom. Breakfast buffet not huge but sufficient. Friendly and helpful staff. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Carsten
Good hotel in a quiet in a very central location archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2009
Good value for money. Situated opposite Senate House, and 5 minutes from Palacio Real and the old town. It is a 2 minute walk to the metro. Within walking distance to everything, restaurants, bars, shopping, parks etc. Rates in Madrid are comparable to German cities. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sonia
Great for a city break archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
From the outside the hotel is very clean, as well as inside our room was cleaned every day, the staff were all very helpful and friendly. The breakfast buffet was ok, there were rolls, mini croissants, toast, jam, cheese, Serano, salami, yoghurts, cereals. read more
  • Room
    6.0

    The room was clean, it was cleaned every day. There was a TV in the room and even RTL could be watched. Slight downside was that there was no mini fridge in our room, but a free safe and telephone.

  • Gastronomy
    4.5

    The breakfast buffet was ok, but nothing above average good. The tables were as soon as the guests of the room were covered and immediately newly laid out.

  • Service
    6.0

    The staff were extremely friendly and helpful for questions about excursion destinations.

  • Sport & Entertainment
    6.0

    At the reception there were plenty of ideas for tour assistance, our tickets for the city tour we could also sold at the hotel. Free internet access available around the clock. The hotel does not have a pool.

  • Hotel
    6.0

    From the outside the hotel is very clean, as well as inside our room was cleaned every day, the staff were all very helpful and friendly. The breakfast buffet was ok, there were rolls, mini croissants, toast, jam, cheese, Serano, salami, yoghurts, cereals.

  • Location
    6.0

    The hotel is located directly on a quiet side street at Plaza España from which you can enjoy a great base as there direct the metro station. There are numerous restaurants, bars, shops, etc.

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Werner
Ideal for city break archived

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2008
Maximum of 5 minute walk to nearest metro station, 10 minutes from Palacio Real. Room and bathroom clean. Buffet breakfast adequate. Definitely recommend for a city break. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Carina
Great hotel in a great location! archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2008
We were very pleased with this hotel! It is situated in a small side street on the Gran Via that is right in the middle of it all!!! It is about 5 minutes walk to the nearest metro and about 15 minutes walk from the Palacio Real and the Catedral de la Almudena! Breakfast is served in the form of a buffet with 3 different sausage and cheese, you could choose between café on the coffee machine, Kakao And even toasts! In addition there were 3 different yogurts, cereals, pastries, butter, jam, tortilla espanola, oranges and pineapple juice, water and ... milk! Our bathroom door was unfortunately defect, you could not close and so weren't lock! So we were immediately offered another room! The rooms do not have balconies but you do have a TV with international stations: RTL! There was a safe in every room with us, which you could use for free! The hotel staff speaks spanish and english! You have to the room until noon on the day of departure, but with the front desk when you leave the luggage if you, like us, only in the evening fly home! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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