Hotel Hilton Innsbruck(4 stars)

Salurnerstrasse 15 Show map

Average rating

73 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.0
  • Service
    5.1
  • Location
    5.5
  • Food and Drinks
    4.8
  • Sport & entertain
    4.3
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23 hotel reviews in Englishsorted by travel date
Christian
Good hotel for Innsbruck
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The Hilton Innsbruck is located only few minutes on foot from the main railway station and has a good downtown location. The entrance is a bit odd angles on the porch of the hotel. From the outside the Hilton like a concrete block and not very nice to look at. From the inside is this picture however not fort. From the rooms in the higher floors a very nice views of the city, the Inntal and the surrounding countryside. The rooms are very spacious and clean, especially also the bathroom. The beds are very comfortable. We had during the stay ... nothing to fault and were very satisfied. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Davide
Central hotel for sightseeing
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very good, cheap hotel at the Maria-theresien-straße shopping street. A few minutes walk from the city centre and the train station. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Gerhard
Good hotel, pleasant staff, partly expensive
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel is stop somewhat outdated now. Notices about in the bath with the tiles and some other areas. But it is certainly a top hotel, only the restaurant I could during dinner not at all convincing. Twice steak, even fit the garstufe not, once no bread enough. And constantly the apology, it today 'exceptionally' once takes longer. Check in/ out was ok, rest of also, breakfast is good as well! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Fritz
GDR charm of the 70. Years
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • September 2012
The Hilton Innsbruck had probably before 10 years its best time already behind itself: brown karierter carpet, dark brown furniture, holes in the tiles, Broken shower head. The weighing of Textilservice is possible the whole day on course ( thank god with clean laundry), the device in the fitness centre are partially broken. Apparently there is also beautiful rooms. As I neither email address private Mobile Phone announce wanted was the 9th floor probably as' punishment ' thought... read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Stefan
Great hotel in the middle of town
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
Beautiful modern hotel with large rooms, large TV with sky pay tv. Large breakfast buffet with an outdoor area. I had a room on the 10th floor with great views, unfortunately strong smoky (despite non-smoking ) read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Adam
Great breakfast
  • Recommended hotel
  • Couples
  • City break
  • May 2012
booked via OBB railways. Great breakfast till late and nice wellness area. I would recommend if you are staying in Innsbruck. As far as I remember there were no issues with this hotel so go for it. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Nicole
Hotel good, restaurant Konrads unfortunately lacking
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Check in in the hotel was very friendly and accommodating. Underground parking per day about 15 euros. The room had a sufficient size for two people, bathroom with bath tub was clean. General condition of the room a bit old-fashioned. General cleanliness in the hotel was all right we except for the ice Crusher on our floor nothing negative. Have during the check in a voucher for 30% in the new restaurant in the hotel which we in the evening visited. Very friendly staff at the beginning, we had forgotten our voucher immediately to in order produce the was probably ... our' mistake' as we the service immediately after the order (maybe 2 minutes later!) called for their must be notified to the we unfortunately forgot, this was clearly very annoyed and the friendliness from the beginning was immediately disappeared. We were the rest of the evening not served in a friendly manner our table was not cleared, drinks were not refilled always only on demand. ( when other guests next door was all couple minutes asked ) the waiters ran rather empty at us past as from our table a bit clear. Ignored us completely. All. Other tables beside or behind us was the 'butt powdered'. It was unfortunately like humans of second class and the on vacation in such a hotel. We must absolutely not happen. The food was OK, but for this prices not the hit. I have stayed in other pub already cheaper and better. If I think we have been in the normal price over 80 euros paid. For this money I expect much better food and more friendliness. With the 30% have us probably not so much earned what we probably feel left. This was as a guest very uncomfortable and not really nice, but very annoying. In short for us for this restaurant: overpriced, taste and quality the steak was good, everything other unfortunately only average and nothing special and two classes service. The breakfast in the hotel was good we have paid. Without breakfast as US 27 euros for a breakfast too expensive was during the check in we were the breakfast then for 15 euros offered. We tried it out, it was good and was as far as everything you for breakfast but needs 27 euros it would be in our eyes not have been worth. All in all the hotel was well, we would however there not again drive. The reception at the front desk was very good everything other average. We have stayed in better and also more favorable hotels. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sylvia
The guest always comes first
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • April 2012
Unfortunately at night no good. It was because of the air conditioning system etc. Unfortunately very loud and it had by the window ripped off. You hear everything. The pads were in my eyes not acceptable. 2 years ago we slept already at the Hilton and were very happy. This year we have a bad room get. We have but also no suite and lights had what we got. Inspired we are from the staff, the very helpful and kind. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Volker
Good Hilton close to downtown
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2012
The hotel is very centrally located on ran the town center with pedestrian street. The hotel was clean is just a bit dated and from the exterior looks like a 80. years concrete block. Inside is however everything is great. Large deficiency are the high costs for the garage (~20 €), since we however our whole urlaubsgepäck therewithin had we in the sour apple bites. read more
  • Room
    5.0

    The room was as Hilton usual large. The furnishings was as expected, however i found the bathroom as quite small.

  • Gastronomy
    6.0

    Breakfast buffet is served in the hotel's own restaurant konrads -it completely matched the usual Hilton standard, especially with international specialities including american breakfast varieties. On the eve we were steakessen in the restaurant and we were very surprised. The kalbskotelett could one already a good steak call-the best i in Europa senior got. In comparison to the USA it is certainly the best.

  • Service
    5.0

    Check into went problem-free- a room our request to get. Service was prompt and competent. In the room was a 30% -discount coupon in the internal konrads steakhouse and, in addition, the welcome pack for hhonors gold members, i was very satisfied.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is very centrally located on ran the town center with pedestrian street. The hotel was clean is just a bit dated and from the exterior looks like a 80. years concrete block. Inside is however everything is great. Large deficiency are the high costs for the garage (~20 €), since we however our whole urlaubsgepäck therewithin had we in the sour apple bites.

  • Location
    6.0

    You are in 5 minutes in the pedestrian area, so all the shopping within walking distance, there is also lots of bars and pubs, as should be somthing for everyone.

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Dagmar & Tom
Good city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
Check in rather bad, no welcome any art, absolutely no info, no lovely stay desired, only room number and floor! Not the usual Hilton standard! We had hairs in the bath and in the bed, the complaint was super treated, we spoke with a very friendly Receptionist, where one noticed that it knows what it is! Apart from that everything was good! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Franz
Gladly again anytime I come in this Hotel Hilton
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
Particular emphasis should be on the friendliness the women for breakfast. The hotel lies absolutely central, everything shortly to reach on foot. Right in the immediate area is the casino Innsbruck. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manuela
comfortable hotel with a few drawbacks
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2012
the hotel is a Hochhausklotz in the middle of of Innsbruck with 14 floors and accordingly many rooms. It is located well-kept. we had a double room with half board booked. during our stay we have guests with different an native English speaking or seen/heard, it seemed just especially a large group Russian hotel guests -obviously a business group -with in the hotel to be. read more
  • Room
    5.0

    the size our room, the on the tenth floor was, I guess to about 30 square meters, which we found to be easily found. Our double room was with two separate queen size beds equipped, a bedside table, a round table with armchair, a desk with chair, a dresser with a large flat screen-TV and kettle, as well as a built-in cupboard. Also mini bar, safe, radio( alarm clock) and telephone were available. Furthermore a air conditioning, the we however didn't use it. The bathroom was with toilet, bath tub, shower curtain (which I didn't like and for a Hilton hotel not adequate) and a big sink top, a number of useful cosmetics and accessories. Everything was perhaps already getting a bit old, but clean. the view from the window was terrific-on Innsbruck and the surrounding mountains. Also starting/landing planes were good to see and we thought it was beautiful to look at; while having the windows closed you also didn't give much of this is. luckily it was a window a Open (security with a coat hanger) and fresh air into the room.

  • Gastronomy
    5.0

    there's a restaurant in the hotel, where we had both breakfast, as well as evening eaten have. The breakfast buffet was relatively large, but ' international faceless' with the typical offers at English breakfast, muesli etc.-we would however gladly a few Tyrolean specialties. Happy I was amazed at the variety of small rolls and small sweet Particles, as well as fresh fruit. On a morning there was only two sorts of cheese, on next at least four. for two nights we had half board and could during dinner thus in each case between two appetizers ( salad or soup) and two main courses( meat or fish, on one day also vegetarian choice) Select; in addition, there was a dessert. I liked the food good, my husband. My husband had the orders for drinks something bad luck: Once he got instead of a cappuccinos only milk foam and a other Times instead of cyclist pure beer serves. Both drinks but were impeccably again 'true' brought.

  • Service
    5.0

    the staff were all in all very friendly, but we on arrival after midnight after (because of congestion) more than zehnstündiger prior to a somewhat more attentive Rezeptionisten liked: he offered us help with the carry luggage on, as we already everything in the hand taken had. And to my hungry man after dining possibilities answered he, that the kitchen already closed would have, although the Infoordner in the hotel-rooms of a nachtkarte the speech is. the cleaning of the rooms was all right. additional services we didn't use taken.

  • Sport & Entertainment
    4.0

    on the third floor there is a small Fitness room and a sauna/ Steam Bath. The gym seemed in proportion to size of the hotel somewhat small - but at least was one available. Equipped was the room with a treadmill, an elliptical machine and two devices for weight lifting. Sauna/ Turkish I didn't have time to use it, but even with more available time I am three times considered, since I don't peace space seen, these but essential find.

  • Hotel
    5.0

    the hotel is a Hochhausklotz in the middle of of Innsbruck with 14 floors and accordingly many rooms. It is located well-kept. we had a double room with half board booked. during our stay we have guests with different an native English speaking or seen/heard, it seemed just especially a large group Russian hotel guests -obviously a business group -with in the hotel to be.

  • Location
    6.0

    the location of the hotel in the middle of from Innsbruck is excellent. You are here within less walk in the old town or at train station. The airport is probably also only about ten minutes away from the hotel, because of the hotel window from we could the start or landing strip see.

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Thomas
City hotel with good connection to the winter sports regions
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2012
from the airport the bus drives direct to the corner of the hotel, also the ski bus goes direct the hotel is the hotel. Very good suitable for a short ski PIDs. Room (standard) was OK, only the carpet is somewhat, which didn't bother me personally. Sauna and fitness room are available, however has the sauna no choice right room, only a few chairs. There is a pool unfortunately not, I had forgotten my trunks but certainly also. Breakfast is very good and varied. Hilton is, as far as I can by short search could find, the only hotel chain ..., in Innsbruck of high quality hotel has. This is especially important, if you collect points or even a status. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Franz
The highest house in Innsbruck-Hilton!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • December 2011
Large concrete block with integrated Casino. The taxi can in the hotel up to the door! outdoor area with 3 unkempt Alibibäumchen Underground parking- subject to a charge. we had the half board -details for dining! lobby large-it lost a page just 8 old sesselchen and 2 Minitischchen, huge large counter for front desk -everything seemed somewhat sterile, not very inviting. One comes to ideas as artificially on American trimmed-as change also the photos with Tyrolean motifs on the staircase to bar No. This impression continues in the room fort. I know, the often Asian groups there nächtigen, now were ... mainly guests from Europe and America since. Mostly somewhat older, children I didn't see any. read more
  • Room
    3.0

    the rooms are very American furnished (see photos), for a City Hotel already huge! Except 2 beds (cIRCA 140 centimeters wide) there was 1 sesselchen with a table and a chair at the desk. 1 closet with mini bar (well stocked), various Nußmischungen , glasses etc. on a kettle tea or coffee, as well as a large flatscreen tv. This receives approximately 100 programs, including over 30 German, including various sky programs! on the desk the unions for internet eTC. telephone, in a compartment below is the safe. What I missed was a kofferbock for my luggage, marks on the carpet show, the it once it has given. The view from the window was great, the in the immediate vicinity of Landing einschwebenden planes didn't bother us. But really appalled I was on the dismantled window latches, here starrtem me black Holes in, one was a gap far too open, I'd like sometimes ventilated, as I the room to was warm, was unfortunately not! So what is not Hilton-like! the air conditioning I used in such case only reluctantly. the bathroom is also neat large, the bathtub but small! The toilet has waggled as a shelving-you fear the thing to use. Showers in the bath tub I think basically not good, even if a shower curtain there is, is possibly a part of the bathroom after underwater! the room was otherwise clean, as mentioned the beds somewhat sloppy and the carpet wasn't properly vacuumed.

  • Gastronomy
    3.0

    Next to a bar, the each guest, the banquet, or restaurant wants, traverses there is on the first floor the gastronomy. in the restaurant finds dinner and breakfast instead of. evenings was' Tyrolean buffet' announced, probably, because Innsbruck in Tirol is located. On salad buffet there were 3 or 4 finished salads a selection of various Blattsalaten , 2 dressings, 7 vinegar, 8 grades in bottles and in carafes 4 further Ölgemische with herbs, chillies, etc. there were a soup, unfortunately had one forget the warm Büfetteil the signs Warenangaben to set up. So I found a totgekochtens fillet of fish in indefinable sauce, the Basmatireis you at least on fragrance see, the peas on the color. A very dry roast with piquant Sauce, very soft, I had trouble at the fork and to keep. Kartöffelchen -fresh from the water drawn, without salt, butter, or anything else, what the girls still a little taste can give. A Mischgemüße freshly from the freezer-taste: without! There was also still vegetarian lasagna with spinach filled, but since I had already from the sight enough and wanted me not also still do. To The dessert stood there bowl with 3 things: a undefinable cream with something sweet gelbfarbigem obendrauf, a Bavarian cream ähnelnten dessert and something fresh fruit salad, the but I didn't dare and prefer waived. What was now asking this buffet 'Tirol'? the breakfast buffet was sufficient stocked, the Warenschilder on the warm part were properly before it set up. The angeboteenen were consistently tidy-only the scrambled eggs a disaster, the fried eggs you could only with trouble described as such. Good choice of bread and rolls. It was regularly filled up, well, I think the large chocalate. in the restaurant it was clean, tables were quickly cleared away. This system 'wait to be seated' I don't, especially if initially the half buffet past must, in order to counter to come. If the area was almost empty, then search I my capacity preferably from. prices were I just about as a part of.

  • Service
    3.0

    in the restaurant the staff members were a few, but very friendly, no matter wether during dinner or for breakfast. English was also not a problem, Special wishes were promptly taken care of- keep it up! Different at the front desk -here I was with the handling of the staff with the guests not satisfied. If several guests at the same time arrival, the women just stressed and hectic, some are somewhat overstrained. If you're claiming to speak a foreign language, then you should the guest at least the function and the use of magnetic card (key from the room) in your own language explain -no jargon from 3 languages! If it did not, according to the head the women goes, they are quickly and became hit with mean Look around, as I am from Hilton hotels but something completely different accustomed! the room was poorly made, you can see the photos see, but not at all is a toilet seat so loose, the one the feeling not busy-just find it down. this is what I call Totalversagen of housekeeping-controlled because none?

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Large concrete block with integrated Casino. The taxi can in the hotel up to the door! outdoor area with 3 unkempt Alibibäumchen . Underground parking- subject to a charge. we had the half board -details for dining! lobby large-it lost a page just 8 old sesselchen and 2 Minitischchen , huge large counter for front desk -everything seemed somewhat sterile, not very inviting. One comes to ideas as artificially on American trimmed-as change also the photos with Tyrolean motifs on the staircase to bar No. This impression continues in the room fort. I know, the often Asian groups there nächtigen, now were mainly guests from Europe and America since. Mostly somewhat older, children I didn't see any.

  • Location
    4.0

    hotel lies on the edge the old town, opposite is building, train station 5 minutes bus and tram stops are at the hotel. airport about 15 minutes Innsbruck offers lots of attractions-is worth a visit, for something like that the hotel is a good starting point. For Spielcasinobesuch have I not times the building leave. possibilities for excursions gives it in abundance. especially mentioned is next to many funicular railways etc. The shuttle bus from and To Wattens to Swarowski! Is worth a visit.

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Alexander
High price for bad service
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2011
The Hilton Innsbruck is a older building with 14 floors. read more
  • Room
    3.0

    Very Large downside was right at the beginning the room. Cobwebs on the ceiling, hair in the washbasin, dirt on the counter next to the washbasin. For a four-star hotel this is all in all under all cannon.

  • Gastronomy
    3.0

    We can only rate breakfast, which is not too a four-star hotel fits. Expired butter there was, the coffee otherwise much in Austria better, the scrambled egg and the bacon was almost black roasted. Unfortunately the breakfast from the underground first impression the alleged top hotels can manage.

  • Service
    4.0

    Basically the staff all very friendly. At reception the information came, the room service long term, because the restaurant is full. What today certainly is standard, is still the Hilton in Innsbruck extra pay: Wi-Fi in the room. The cost for 24 hours parking 15 euros in the underground car park. The ticket will 10,60 euros specified. The hotel deserves so again. A shame, that we only at the exit noticed, that the gate is open constantly!

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The Hilton Innsbruck is a older building with 14 floors.

  • Location
    5.0

    the hotel lies in the immediate area to old town, everything is easily accessible on foot.

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Markus
Hilton Innsbruck-there are better hiltons
  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • July 2011
The Hilton Innsbruck is not free in the group one of the cheapest. A bit more modern design would do to the house well. The spa area is not very inviting. And there was also the staff in the breakfast room totally swamped, looked nice and the service was very poor for a Hilton! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Achim
Very good location in Innsbruck
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
The hotel is in a very good location. From here all sights very easy to get to. The hotel is peaceful and clean. The staff is very helpful and friendly. Gladly again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Rudi
To continue to recommend
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
As was the case in our first visit 2010 we were even this time completely satisfied with our weekend stay at the Hilton. That the hotel has gotten old, does a pleasant stay in the middle of in the beautiful Innsbruck with its lots of possibilities not detract from our stay. Friendliest front desk, clean rooms with a great view, cleanliness in all areas and a breakfast with everything, what the heart or the stomach could desire. A service, in particular for breakfast, as for a Hilton belongs. Only small negatives a bit too small the bathtub, no flat screen ... tv, which is now used in this class usual, free, wi-fi internet access was missing. Conclusion: if you wonderful days in Innsbruck to spend would like, then in the Hilton. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandro
Pleasant stay
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2011
I had the recent pleasure for 2 nights in the Hilton to stay. The building is unfortunately a relatively impersonal block without the typical tyrolean character. The very friendly and courteous staff, the breakfast buffet more than enough and in the best quality. The standard room with 30 square meter very big and clean. On the 11. floor nice view over Innsbruck and in the mountains. Currently unfortunately larger construction on salurnerstraße, so with noise to to the hotel can get. But also this will again pass. For casinogänger is of course the directly attached casino Austria recommendable. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Good City Hotel in central location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2011
A really good hotel, gladly again and again, and we travel. You have to know that the building from the outside rather deterrent effect (ugly with lots of concrete) and inside the hotel is not new. The atmosphere and the furnishings in the food and beverage choices but with a lot of staff made up for it. This is so little feeling of home. We were already often in the hotel and will continue to do so. Very tasty breakfast and dinner in the restaurant was very delicious-high prices. But for the children is the kids 'menu (quite favorable food ... such as pizza, salad, chicken nuggets.) and the kids eat free when adults are on the weekend from the map. The hotel is located in the heart of the city, about a three minute walk to the train station or in the other direction, five minutes to the pedestrian area. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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