Hotel Lux(3 stars)

Avenida Cala Agulla, 120 Show map

Average rating

624 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    3.7
  • Service
    4.0
  • Location
    5.2
  • Food and Drinks
    3.4
  • Sport & entertain
    3.9
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116 hotel reviews in Englishsorted by travel date
Insa
As a guest unwelcome!
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We (age 48-59) are equipped with 7 persons traveling. The staff at the reception was unfriendly. We felt not like guests, but as Störenfreide before. Staff at the pool bar even puts cheeky Sayings. We have some drinks evenings 't drink, as too much alcohol added was. When we for somewhat less Alkohohl asked, was laughed and just so mixed as always. Bad is also the cheap soft plastic cup, in which all drinks are served. However was the food very good. Waiter in the restaurant friendly and accommodating. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Anke
Oh well... If all of the rules.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Unfortunately it is again and again guests, the other vacations the time in the hotel bad. Drunk Cone clubs, loudly arguing couples, rioting in the hallways, noisy room, and the front desk get it not, these stresses to point out. Unfortunately, because the hotel has a great location and could better Reviews. The entertainment program was awful and little creative, it was impression, the animator no desire had (and no ideas). read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Andreas
Hotel Lux - yes please.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
I v.19.09-26,09. 12 a package vacation ( half board) in the hotel Lux booked. I had a double room (109) for single use. The hotel lies at a slope, the double room is from the street ( hotel entrance) from on 1st basement, from the promenade from hochetagere. During on the ground floor ( from the street from saw) wooden doors prevail, it looks in the basement something different. The doors are gray painted and together with the-not clean and already outdated- carpet The 1st basement as the cellar of a altenheimes. My room -and also the ... bathroom- was simple, but absolutely clean. It was cleaned every day, every two days gave it fresh towels. ( I had two large and two small whereby the dirty every two days against fresh exchanged ) the staff were friendly and absolutely helpful. The balkonstühle and the balcony were every day wiped. The balcony door opened but not cigarette butts. This is with a possible einbruchsgefahr in 1st basement. ( the balcony was both a wall of the adjacent capacity as well as the pool terrace easy to get to). The room 109 was absolutely quiet and had view of the sea. For the evening meal you had enough selection ( meat-; fish and vegetarian ); salads and desserts were enough there. Also at fruit was not saved and every day changed the food. The breakfast was normal. ( various marmelade, ham, schorizo (spanish salami); eggs (scrambled -; mirror and boiled eggs) and next to ready-to-bake breads several breads. It tasted also everything, what I had eaten. read more
  • Room
    5.0

    The design of the rooms was already somewhat older but perfect. The two chairs and table on the balcony were relatively new. It was kept very clean.

  • Gastronomy
    5.0

    The food was delicious and sufficient. By of the staff was always controlled, whether sufficient there and, where appropriate, immediately refilled. The dining room is basic, but clean. As already described, -daily changing dishes. Every day 1 time meat, 1 time fish + 1 time vegetarian. Also salads, fruits and other desserts were enough there and were always be refilled.

  • Service
    5.0

    The staff were, as already described, friendly and helpful. In the hotel was speak German. The cleaning of the rooms took place in the 1 basement from about 10:00 h.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    I v.19.09-26,09. 12 a package vacation ( half board) in the hotel Lux booked. I had a double room (109) for single use. The hotel lies at a slope, the double room is from the street ( hotel entrance) from on 1st basement, from the promenade from hochetagere. During on the ground floor ( from the street from saw) wooden doors prevail, it looks in the basement something different. The doors are gray painted and together with the-not clean and already outdated- carpet The 1st basement as the cellar of a altenheimes. My room -and also the bathroom- was simple, but absolutely clean. It was cleaned every day, every two days gave it fresh towels. ( I had two large and two small whereby the dirty every two days against fresh exchanged ) the staff were friendly and absolutely helpful. The balkonstühle and the balcony were every day wiped. The balcony door opened but not cigarette butts. This is with a possible einbruchsgefahr in 1st basement. ( the balcony was both a wall of the adjacent capacity as well as the pool terrace easy to get to). The room 109 was absolutely quiet and had view of the sea. For the evening meal you had enough selection ( meat-; fish and vegetarian ); salads and desserts were enough there. Also at fruit was not saved and every day changed the food. The breakfast was normal. ( various marmelade, ham, schorizo (spanish salami); eggs (scrambled -; mirror and boiled eggs) and next to ready-to-bake breads several breads. It tasted also everything, what I had eaten.

  • Location
    6.0

    To the beach it was around 5 minutes away on foot (on a promenade on the no cars drove). To the harbor ( where the cool bars and bars are) you need around 15 minutes away on foot), the first beer gardens you can reach in about 3 to 4 minutes. The hotel is but absolutely peacefully located.

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Martin
Hotel with the best view in Cala rajada
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Those who didn't very large luxury searches is in the right place here! The location is perfect and the great view. The food is good the staff friendly and all this for a decent price. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Carlos
For three star is OK.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
All inclusive customers are by the pool as a tourist 2. Election run. There is no glasses, only plastic, unless you pay for the Glass and pours then constantly. As I only 4 days there was, was this outrage just to endure. As beer drunkards this is a no-go. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andreas
It was nice, but no family hotel...
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The hotel is OK, the location is good. The food could have been better however you always find something from the you get full. We were for the purpose of club trip there, that was okay since we in the hotel only slept. With my family but I would another hotel book. Despite' please do not disturb- sign the cleaning lady into the room and makes their work after your complete satisfaction. The sand in the bathroom disturbed it not for everyone-) The safe cost 2.50 on the day, the remote control of the TV one could free ... of charge against a deposit received. However is the view of the Bay and the sea, as long as you have a ocean view rooms gets, a force! Small distance to the beach and shops make the location perfect. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Denise
As always a lovely vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The room was good, had at the start a 3. bett with us and on demand, whether it out taken could, it was immediately done. The staff were very friendly and helpful. The food was okay and actually always something there for everyone. There are only people, the unfortunately not to behavior know if their behavior in the dining room goes ( clothes, quantity of food on the plates, etc.). Good, the entertainment left nothing to the imagination but honestly, Cala Ratjada so lots to offer the I my evenings not in the hotel have to spend. read more
  • Room
    6.0

    We had a room with a sea view which I absolutely recommend can. Had the category ' orchids - room' who were is a bit more expensive however well worth it.

  • Gastronomy
    0
  • Service
    5.0

    Over the service I personally can't say anything negative! Everyone was very friendly and willing to help

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The room was good, had at the start a 3. bett with us and on demand, whether it out taken could, it was immediately done. The staff were very friendly and helpful. The food was okay and actually always something there for everyone. There are only people, the unfortunately not to behavior know if their behavior in the dining room goes ( clothes, quantity of food on the plates, etc.). Good, the entertainment left nothing to the imagination but honestly, Cala Ratjada so lots to offer the I my evenings not in the hotel have to spend.

  • Location
    6.0

    The hotel's location is great, a few minutes walk to the beach and into town. All around were small stores/ bars and pub.

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Edelgard
Great vacation despite sometimes storm and rain
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We had a nice holiday, despite some days storm in the middle of the vacation. We were in general with the hotel satisfied, we loved the view and the beach. In the worse -weather-time we went lots of walking, to the harbor, the lighthouse and so on and undertook a travel with the regular bus to Palma, on this day we drove in the rain and came there with sunshine on, so that we a beautiful sightseeing could do with port tour in a boat. Points of criticism would be: end of August there were 2 groups of loud young ... people and adults, the somewhat disturbed, that means ' all inclusive' for it means, already after the breakfast alcohol drink to have. Beginning September they were left. The food was tasty, it could have been more variety of vegetables can give (only 1 sort), but it was 3 star moderate. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Myriam
Good hotel - but please book without food!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The most important: the hotel, the rooms and the swimming pool are clean! The hotel is definitely in great shape and for a three-star hotel recommendable. The guests ( as usual Mallorca) 90% were German. read more
  • Room
    4.0

    The rooms are big enough. We had a double room with a sea view booked. The bathroom was clean, no mold and big enough. With shower/tub combination. TV available, on request you get even a fridge. The bed was extremely hard.

  • Gastronomy
    1.0

    The food comes with only a word: Miserable! And we are not so pampered. The drinks in the hotel are very good and also concerning the price completely reasonable. ( branded articles - Cola, Fanta, jim beam, Jack Daniels and so on)

  • Service
    5.0

    The staff were very friendly and helpful. The maids efficient and friendly. The rooms were always clean and we had every day fresh towels.

  • Sport & Entertainment
    4.0

    The pool is large enough and clean, whereby the pool not used by us.

  • Hotel
    4.0

    The most important: the hotel, the rooms and the swimming pool are clean! The hotel is definitely in great shape and for a three-star hotel recommendable. The guests ( as usual Mallorca) 90% were German.

  • Location
    6.0

    The location is brilliant! Only 3-minute walk to Cala Agulla, the way this winter with white sandy beach refilled and the stones removed. To the harbor it is around 10 to 15 minutes on foot, whereas this very amusing through the lots of bars and small shops. There was always something to see. Cala Ratjada itself is wonderful! Great beach! Great food, party but also peace.

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Heidrun
Could be better, the hotel is in the years GEK
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
The hotel is outdated however it is reasonable value for money. You shouldn't forget, the three stars has. The proximity to the beach is very good. Shops are also very nearby. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Karina
Good hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
I am for one week with two friends to Cala Ratjada to the hotel Lux and I have to say, that the hotel really perfectly okay and I lots of negative statements partly not at all understand. The hotel has approximately 200 rooms, the not too large, but perfectly adequate. At least one would like something Cala Ratjada see not the whole day in the room sit-) there is room for the luggages and so on In the room is a tv, we however not to have needed and because the hotel in 'l' form is the good chance ... a room with sea view to get-) The view from the room or from the terrace is simply unbelievable great, because the hotel directly at the steep coast and therefore right next to the sea is. You can not at all enough of-) At check in to the hotel the staff were really nice. What wasn't that great, was the 3 hours on our room had to wait, because there not finished yet was. The luggages you could eat in a separate room and then you had to imaginably time rum wars. As already mentioned have the rooms a size which was okay. Which one however complain about could is the cleanliness. The maids look like above, so it made the appearance-) Towels and toilet paper was always regularly and with sufficient quantity changed. What not so great was, were the 2a 3 day ants in the bathroom. Even if not many were the definitely not his. The pool was really clean, was cleaned every morning and the hotel bar by the pool was very good. The waiters were extremely nice and always ready for some fun-) Over the food in the hotel you can't say anything bad! Apart from you may a bit more variety could bring, but apart from that the food was completely ok! One becomes full and it tastes. The dessert was also always very tasty. One could between fruit, pudding, cakes, mousse, ice and so on choose. As soon as something was empty it was immediately refilled. You should however all inclusive book, alone simply because the drinks. The hotel is more something for young people and less what for families. read more
  • Room
    3.0

    The size was ok, however was the topic cleanliness not so widespread there. It was only superficially cleaned and things you maybe on the floor are left as speed or empty bags were after cleaning still there. The furniture was already older which however not at all was bad. What was bad, were the ants in the bathroom after 2a 3 days. Mini bar or fridge there was not, but a well-functioning air conditioning! The balcony was rather small. In the wardrobe there is a safe you have to rent for 22€ (10 Euro deposit). In the room there is otherwise still another telephone, as well as a tv.

  • Gastronomy
    4.0

    The food was really good and delicious. A little More variety would have been nice, but otherwise there was always enough to eat and the most important-> it always tasted! For all inclusive guests there was Cola, Fanta, Sprite, beer and so on as much as you wanted. You could help yourself. The kitchen style was not particularly good. There was typical German, spanish or turkish specialties. The restaurant was relatively large and clean. However the telern and the cutlery you had to already times more exactly, because from time to time has to be the dishwasher not sure worked, which was not so nice. Apart from that perfectly okay!

  • Service
    4.0

    The service was good and very nice and funny sometimes I say=) Du hast immediately your drinks get, the tables were cleared quickly and immediately again again covered with fresh tablecloths. There is nothing to moan about.

  • Sport & Entertainment
    4.0

    The pool was beautiful, always clean =) The entertainment however left nothing to the imagination. There was not much, except a karaoke evening, or a band the played. The entertainment for kids there was already a bit better. There were 2 tennis courts which but getting quite old and almost never used. By the pool there were enough chairs, but if you a umbrella wanted you had to very early to the pool and a couch under the umbrella reserve;-) In the hotel there was the possibility in the internet to go.

  • Hotel
    4.0

    I am for one week with two friends to Cala Ratjada to the hotel Lux and I have to say, that the hotel really perfectly okay and I lots of negative statements partly not at all understand. The hotel has approximately 200 rooms, the not too large, but perfectly adequate. At least one would like something Cala Ratjada see not the whole day in the room sit ;-) there is room for the luggages and so on In the room is a tv, we however not to have needed and because the hotel in 'l' form is the good chance a room with sea view to get :-) The view from the room or from the terrace is simply unbelievable great, because the hotel directly at the steep coast and therefore right next to the sea is. You can not at all enough of :-) At check in to the hotel the staff were really nice. What wasn't that great, was the 3 hours on our room had to wait, because there not finished yet was. The luggages you could eat in a separate room and then you had to imaginably time rum wars. As already mentioned have the rooms a size which was okay. Which one however complain about could is the cleanliness. The maids look like above, so it made the appearance ;-) Towels and toilet paper was always regularly and with sufficient quantity changed. What not so great was, were the 2a 3 day ants in the bathroom. Even if not many were the definitely not his. The pool was really clean, was cleaned every morning and the hotel bar by the pool was very good. The waiters were extremely nice and always ready for some fun ;-) Over the food in the hotel you can't say anything bad! Apart from you may a bit more variety could bring, but apart from that the food was completely ok! One becomes full and it tastes. The dessert was also always very tasty. One could between fruit, pudding, cakes, mousse, ice and so on choose. As soon as something was empty it was immediately refilled. You should however all inclusive book, alone simply because the drinks. The hotel is more something for young people and less what for families.

  • Location
    6.0

    The hotel's location is great! You have from the terrace and most of the rooms a great view of the sea, because the hotel on a steep coast is. The great beach in the bay 'Cala Agulla' is about 300 meters away from the hotel and is stunningly beautiful. Although it is very fully, but the water is so clear and you can have very, very far into the sea walk in where you can stand. Simply great =) Direct opposite the hotel is a supermarket the however all 100 meters represented. There are plenty of shops and bars/ restaurants, as well as discos. The shopping arcade is very, very long and if you about 15 minute walk takes you to the beautiful port from Cala Ratjada =)

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Anna
Great hotel, great location, food unfortunately not enjoyabl
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
Big room, view of the sea, very friendly staff read more
  • Room
    3.0

    Large, however nothing special comfortable, only two deep armchair, a broken chair, you could only on beds sit. No table, only a musty chest of drawers with a tv mood. No fridge. No garbage bin! Only a small little bucket in the bathroom. Shower very uncomfortable, since feast in the wall and immovable. Little water pressure. Could my child not the hair wash, also the showers was very problematic.

  • Gastronomy
    1.0

    Absolutely not enjoyable. And despite booked half board outside feed...

  • Service
    3.0

    Friendly staff, however the floor was not swept, washbasin not cleaned. Without shoes not pleasant on the soil to run

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Big room, view of the sea, very friendly staff

  • Location
    5.0

    A very nice bay, 10 minutes on foot to to the harbor, right next to the sea, shops on the doorstep.

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Barbara
urlaubsdrama ( never again hotel Lux)
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
My boyfriend and I arrived at the 20 August in the hotel Lux at. ( economy ) at the reception we were to the room 01 out around for the time being our suitcase parking. This room was 2 floors under the ground floor-> view to an old wall! The room was itself as large as 4 medium-sized elevators. The luggages we have barely purely brought! After we opened the door was already a musty odor contrary to! The sheets were beautiful stained with blood or other flüßigkeiten! Hair on the bed there were also not straight few. Of al ... I then the nightmare on the wall discovered: bottom heruaf next to the bed to cover all of mold! The toilet had no desinfiziertzeichen mood still it was clean! The jets the shower head were totally clogged and rusty. We complained and got the excuse I astma a different room on the ground floor!. (230 ) lots of guests complained about the basement room got however no other. Because we double bed wanted we got separate beds with a ancient nightstand in between! The curtains were dark green as grandmother. Then we were told that it was still a bit from the dinner buffet there (we arrived at: o'clock at night) it was then unthawed bread dry was over-the-top sausage and cheese the edges already dark yellow was! Then there was a vending machine with konzentratsäften totally over-sweet to 0.2 liter glasses ( a joke if you are thirsty)! Afterwards we just wanted to sleep (failed ) the air conditioning beeped the whole time, whether with or without electricity> nothing manageable! Thus ohropax for 5 Euro buy! Breakfast was very disturbances however everything without any taste. Because we half board had there was no lunch for us however therefor dinner with pressfleisch and other things the me the stomach so disgruntled teens I diarrhea got! My friend was only badly! So food was partly real under all sow! All inclusive persons allowed to drinks as Cola Sprite Fanta mineral water use! Half board couldn't even tap water or squash evenings drink only at a charge! In case you nevertheless something to drink you stressed the glass was taken away and the content water! Staff were besides that very friendly! Only cleanliness understand the in this hotel not really.! 10 days were we are booked on the 7 day left, because the really too much the good was! read more
  • Room
    1.0

    Everything very bad as mentioned above! TV from 1950! Everything was very old and dark! No balcony and no mini bar no coffee machine besides in the dining room with water and powder!

  • Gastronomy
    2.0

    Somewhat spanish food in this hotel you need not expect typical German kitchen without any taste! Also in the restaurants in the area! In the town there are more German as in Munich and environment!

  • Service
    1.0

    Everything ok! But not perfect!

  • Sport & Entertainment
    2.0

    Leisure offers yes but not try since we were already disgusted were! Disco for young people half an hour hike away! The pool itself simply classic only the quite many things swim (toilet paper, diapers, straws and so on) loungers yes, but too few!

  • Hotel
    1.0

    My boyfriend and I arrived at the 20 August in the hotel Lux at. ( economy ) at the reception we were to the room 01 out around for the time being our suitcase parking. This room was 2 floors under the ground floor-> view to an old wall! The room was itself as large as 4 medium-sized elevators. The luggages we have barely purely brought! After we opened the door was already a musty odor contrary to! The sheets were beautiful stained with blood or other flüßigkeiten! Hair on the bed there were also not straight few. Of al I then the nightmare on the wall discovered: bottom heruaf next to the bed to cover all of mold! The toilet had no desinfiziertzeichen mood still it was clean! The jets the shower head were totally clogged and rusty. We complained and got the excuse I astma a different room on the ground floor!. (230 ) lots of guests complained about the basement room got however no other. Because we double bed wanted we got separate beds with a ancient nightstand in between! The curtains were dark green as grandmother. Then we were told that it was still a bit from the dinner buffet there (we arrived at: o'clock at night) it was then unthawed bread dry was over-the-top sausage and cheese the edges already dark yellow was! Then there was a vending machine with konzentratsäften totally over-sweet to 0.2 liter glasses ( a joke if you are thirsty)! Afterwards we just wanted to sleep (failed ) the air conditioning beeped the whole time, whether with or without electricity> nothing manageable! Thus ohropax for 5 Euro buy! Breakfast was very disturbances however everything without any taste. Because we half board had there was no lunch for us however therefor dinner with pressfleisch and other things the me the stomach so disgruntled teens I diarrhea got! My friend was only badly! So food was partly real under all sow! All inclusive persons allowed to drinks as Cola Sprite Fanta mineral water use! Half board couldn't even tap water or squash evenings drink only at a charge! In case you nevertheless something to drink you stressed the glass was taken away and the content water! Staff were besides that very friendly! Only cleanliness understand the in this hotel not really.! 10 days were we are booked on the 7 day left, because the really too much the good was!

  • Location
    4.0

    The sea is really charming totally clear and really turquoise! The area is rather poor. One smells on every corner urine! The beach is oke very many cigarette ends but what can it.! To the beach it is at 40 degrees very far... Because the beach ( Cala Agulla) very big and you didn't just the first step in the sand is! Shops at spar right opposite the hotel is however ridiculously expensive! Entertainment yes, but everything very expensive!

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Anke
Unfortunately no good hotel!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Unfortunately not recommendable! Breakfast is totally bad (old rolls, orange juice tasted like from a Cheminfabrik and the coffee is also not enjoyable). Furthermore must one for the remote control in the room some are charged. read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christel
Great hotel, best view to Cala Agulla
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Great holiday in the great hotel, food was varied and very good. View from the room was fantastic a terrific view of Cala Agulla. Hotel staff was very friendly and accommodating. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marcus
Ideal proximity to beautiful beach Cala Gulla
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
On the whole I was with the hotel satisfied. The staff were very nice and on the food you could also nothing say. The location of the hotel is top, approximately 100 meters to the beautiful beach of Cala gulla. My conclusion if you definitely not luxury need and no value on big room and a huge buffet sets, but rather more value on the location sets, the hotel is exactly the right thing. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Katharina
Three star middle class hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
I am with my boyfriend for one week to Cala Ratjada traveled and we spontaneously for the hotel Lux decided. After booking, I all the negative reviews and read me not any more really the vacation looking forward to it and had already afraid, that this to 'höllentrip' would develop. Positively surprised I was but then at the latest, when I the door unlocked and we a magnificent view of the see had:-) The bathroom was not so great and in need of renovation, however for one week it was enough but. The room itself was also getting a ... bit old and could have been a little clean deseamed could, but who are not so extremely picky, can overlook it. We had the half board and it was all right ( bottle of water during dinner 1.80 Euro) and all inclusive I would have in the hotel also not booked, since one is anyway much on the way and the lunch was in my eyes only a small snack, but each to their own! The hotel is mostly by younger people, however were some couples and families there. read more
  • Room
    3.0

    The rooms are as mentioned ageing and in need of renovation. Mini bar respectively fridge are unfortunately not available, because the latter would have been good for the beverages to cool!;-) The size the double room is for two people completely reasonable, the balcony also. The air conditioning worked great;-)

  • Gastronomy
    4.0

    The food was okay, there was even every evening fish dishes ( Wels, hai, etc.) , which I with a three-star hotel definitely not expected would have! The salad buffet was the same every night (is also okay so :-) and fries there was also always, apart from that changing warm dishes. In addition there was a small dessert area ( cakes, pudding, mousse, ice, fruit etc.). We have always found something, what we get full!

  • Service
    4.0

    Contrary to some opinions here, I must say, that the staff friendly and tried hard! German and English is well understood. The cleaning of the rooms as mentioned above, somewhat thorough can be, but was nevertheless reasonable. Towels we got every day fresh, since we the old ones on the bathroom floor had put and every morning the cleaning sign on the door hung ( then definitely every day cleaned). For the safe in the room you pay per day 2,50 Euro + 10€ deposit, which of course back is. For the remote control one pays 10€ deposit! At breakfast and at dinner the tablecloths regularly changed and the tables quickly cleared!

  • Sport & Entertainment
    3.0

    Here, I can not quite as lots to say, were only twice by the pool. The pool is reasonable and clean. If you have a umbrella want, you should be there early. Chairs are abundant! There is entertainment also, but not much and ardent us not! In front of the hotel there are two tennis courts, a ping-pong table and a billiard table in the courtyard!

  • Hotel
    4.0

    I am with my boyfriend for one week to Cala Ratjada traveled and we spontaneously for the hotel Lux decided. After booking, I all the negative reviews and read me not any more really the vacation looking forward to it and had already afraid, that this to 'höllentrip' would develop. Positively surprised I was but then at the latest, when I the door unlocked and we a magnificent view of the see had:-) The bathroom was not so great and in need of renovation, however for one week it was enough but. The room itself was also getting a bit old and could have been a little clean deseamed could, but who are not so extremely picky, can overlook it. We had the half board and it was all right ( bottle of water during dinner 1.80 Euro) and all inclusive I would have in the hotel also not booked, since one is anyway much on the way and the lunch was in my eyes only a small snack, but each to their own! The hotel is mostly by younger people, however were some couples and families there.

  • Location
    5.0

    I think, that I about the location the statements my predecessors not much more to add have, because especially if you view of the sea has, it is incredibly nice. The beach is maximum 5 minutes on foot away, the port circa 15 minutes (so you don't get a lot of party with) and right under the hotel there is a wonderful coastal' street', where you great along could go for a walk towards the harbor and lighthouse and the left always the sea and the great coast :-) The beach is wonderful, clean and crystal clear water. Because of the peak season it was very busy, but not discouraged there to swim! :-)

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Stefanie
Staff friendly, however cleanliness inadequate
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
It was good that the staff immediately on all responded. If it in the hallways at night noisy, has the front desk reacted immediately. At all the staff were very friendly. Unfortunately is friendliness not everything. What the cleanliness subject, since the hotel has still some catch up on. Despite a request to the cleaning staff, that please times the soil was cleaned, was and remained dirty. The bathroom was in 10 days not once cleaned properly. What you need to know: the towels will only be changed, if you specifically wishes. The restaurant was very badly organized! The staff ... were also here although it is very friendly, but there was constantly a the feeling given, that you quickly to manage, because already the next guests on a table to wait. The food was very diverse, but unfortunately everything was very greasy! Whilst we were in the hotel, complained even several guests over diarrhea and uebelkeit. A very large minus was, that one as not all inclusive guest for everything and each had to pay. For a 0.5 water we must 1.80 Euro are charged. If these bottle finished was, you could also nothing into the room take. My 0.5 liter of wine, which I had ordered and about 4,00 Euro had paid, I at the next evening with much less content refunded. A employee in the restaurant ( small and thick and old) was even so rude and unfriendly, that it my son (3 years) the drinking bottle prohibited it abused, if he still a second ice didn't want to take. In short: friendly, but hinterhaeltig and very dirty! For three stars just too expensive! read more
  • Room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Erika
Predicate: not recommendable!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Staff at front desk unfriendly, on good German; under all sow ;! At the pool bar being; all inclusive; guest like dirt treated. Appreciation the guest is not available. In short: everything was OK, is the last dirt. How good that I; only; with a girlfriend was there and not my children the impressed have! read more
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Cantekin
Disgusting
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
For the first time I would have 2 hours wait until I room had, as it was full. The staff ultra unfriendly and nothing helpful. I am satisfied with everything but actually that was with distance the worst hotel where I ever was. The food sickening has nothing tasted and only a couple things to choose from. I have been rather outside eat at the restaurants. On the whole I recommend the hotel on a scale of nothing until 10 to -5, am just disappointed for the money such a bad service to get. read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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