Hotel Caribbean World Palma(3.5 stars)

Zone Touristique Aghir BP 157 � Show map

Average rating

58 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    6.0
  • Location
    5.0
  • Food and Drinks
    6.0
  • Sport & entertain
    6.0
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8 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Frank
Not recommended archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2010
The TÜV 23 years old, the first tour already closed at the hotel. Building and facilities are worn total. The food is an impertinence and criticisms. Bounces the staff went out of their way, but from a dachshund can you make a silk purse. No three stars worth. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    5.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Stefan
Never again this hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2010
Staff and entertainers spoke as good as no German and English. The entertainment was only in French. Also in the hotel area German were a rarity. En suite rooms and hotel area were very in need of renovation and the cleanness left a lot to be desired. Food at the buffet constantly repeated and one knew partly what was, in the absence of any information in German or English. The beach was very nice. read more
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Matthias
older, but clean with frdl. Staff archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2009
The complex is getting old, but clean. The staff can (contrary to the often expressed view) German or English, so communication worked great. With a smile and a 'Merci' the skin now. The guests were 90% French. Besides, there were Germans, Austrians, Swiss and a few Czechs. The pool and child care rather nothing I can say, I was on the beach daily. The seaweed was quite annoying there, but that's just on Djerba Sunday every morning the beach was cleaned and most of the Tang 'picked up'. On other beaches looked much worse. Meals were well designed, but tasty ... and sufficient. My room was in one of the bungalows was rather small, but sufficient traveling alone. However, when I imagine two persons in the double room is, it is rather cramped. Conclusion: a successful week in a good hotel offering. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Mathias
An honest and indifferent review... archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2009
## Danger of a mix up ## We booked all inclusive at this hotel, even though we were also looking at Caribbean World in Djerba (it's called Caribbean World Thalasso) and the travel agent showed us other reviews. Important: there are two Caribbean Worlds in Djerba- check to see which one is which. This one had neither a bar in the pool or a slide. We met another couple that had meant to go to the other hotel too. Maybe my review comes accross as dissapointed, but I try to be as objective as possible. ## Overall condition ## It ... had 3 stars for Tunisian standards, but not for European. It was in need of a renovation. The walls needed to be cleaned, dented trash cans, holes, etc. It was cleaned and there were many employees, but still dirty. For example, the windows looked as if they weren't cleaned for 5 years, and there was dust under the tables, etc. The trash was emptied daily. The hotel was in an overall delapitated state, it seemed as if it could fall apart. See my pictures. ## Other services ## With three meals a day there were drinks and pizza and crepe choices daily. The pizza wasn't the best, but the crepes were very good and made fresh to order. The drinks tasted different at the bar. There wasn't any juice, just some kind of instant drink (kiwi, orange, pineapple), which weren't particularly good. Cola and Fanta weren't brand names and tasted bad, sometimes they were flat. We mostly enjoyed the special mixed drinks they made for us, they were the most drinkable. To the alcoholic drinks: Positive: There were some alcohols, beer and wine. The alcohol was bottled and mostly name brands. For hygenic reasons, I didn't use any ice, and room temperature schnaps itsn't the best. So that was out. The beer was bad, so was the wine. Alcoholic mixed drinks weren't that great either. Whoever wants to get at least a 'buzz' here on holiday is in the wrong place. ## Women ## If you have even a half attractive girlfriend with you, you can't leave her alone in the hotel without her being bothered and hit on (whether it be from the masseurs or Tunisian guests). For single women who don't want to put a lot of effort into being attractive and like to romp around, then this place would be recommendable. ## French ## The hotel guests were mostly French, but that wasn't a problem because they were mostly friendly, like some German guests. Many of the French guests also spoke some German. Everyone's behaviour was good to very good, there wasn't even a bad look at someone. ## Age Groups ## Overall mixed, but a lot of older guests. Mostly French couples between 50-60, but also a a few families and younger couples. read more
  • Room
    4.0

    Was equal to south European standards, so nothing special but not too bad.

  • Gastronomy
    1.0

    All in all: a catastrophe. I've been in many (European) hotels with 2-3 stars, but i've never experienced anything like this. The silverware was dirty, partially wet. Table cloths were dirty. There was almost no variety in the food, restaurants, tasted flavorless. 'Theme restaurant highlight': there was actually a sauce made out of ketchup and yogurt!

  • Service
    4.0

    Service was like a double edged sword. ## Positive ## The entertainment staff put in a lot of effort, were always in a good mood, and tried to include everyone. Even handicapped guests (there was a whole group there) weren't treated differently, which I found to be very positive. Most of the bartenders made jokes and were friendly, you never had to wait long for a drink or a crepe. You could order well because they understood different languages. But I still felt they didn't put their whole heart into it. ## Negative ## Unfortunately there were also some unfriendly bartenders and in the restaurant one of the cooks banged the food on his plate, that took some of the enjoyment away. There were als a lot of extra services in the hotel that costed extra (tatoos, massages, photos, etc.) and the sellers were really annoying. You couldn't enjoy the pool or beach for evan a half hour before someone came to bother you- especially the women travelling alone should be double warned ;) The cleaning lady was ok.

  • Sport & Entertainment
    4.0

    Entertainment had a lot of effoert put into it and had variety. If you like this kind of thing, it was good. If you don't, then be warned: it'll annoy you. The pool was renovated in some places, but there were many broken tiles, and the pool hygiene looked questionable.

  • Hotel
    3.0

    ## Danger of a mix up ## We booked all inclusive at this hotel, even though we were also looking at Caribbean World in Djerba (it's called Caribbean World Thalasso) and the travel agent showed us other reviews. Important: there are two Caribbean Worlds in Djerba- check to see which one is which. This one had neither a bar in the pool or a slide. We met another couple that had meant to go to the other hotel too. Maybe my review comes accross as dissapointed, but I try to be as objective as possible. ## Overall condition ## It had 3 stars for Tunisian standards, but not for European. It was in need of a renovation. The walls needed to be cleaned, dented trash cans, holes, etc. It was cleaned and there were many employees, but still dirty. For example, the windows looked as if they weren't cleaned for 5 years, and there was dust under the tables, etc. The trash was emptied daily. The hotel was in an overall delapitated state, it seemed as if it could fall apart. See my pictures. ## Other services ## With three meals a day there were drinks and pizza and crepe choices daily. The pizza wasn't the best, but the crepes were very good and made fresh to order. The drinks tasted different at the bar. There wasn't any juice, just some kind of instant drink (kiwi, orange, pineapple), which weren't particularly good. Cola and Fanta weren't brand names and tasted bad, sometimes they were flat. We mostly enjoyed the special mixed drinks they made for us, they were the most drinkable. To the alcoholic drinks: Positive: There were some alcohols, beer and wine. The alcohol was bottled and mostly name brands. For hygenic reasons, I didn't use any ice, and room temperature schnaps itsn't the best. So that was out. The beer was bad, so was the wine. Alcoholic mixed drinks weren't that great either. Whoever wants to get at least a 'buzz' here on holiday is in the wrong place... ## Women ## If you have even a half attractive girlfriend with you, you can't leave her alone in the hotel without her being bothered and hit on (whether it be from the masseurs or Tunisian guests). For single women who don't want to put a lot of effort into being attractive and like to romp around, then this place would be recommendable... ## French ## The hotel guests were mostly French, but that wasn't a problem because they were mostly friendly, like some German guests. Many of the French guests also spoke some German. Everyone's behaviour was good to very good, there wasn't even a bad look at someone. ## Age Groups ## Overall mixed, but a lot of older guests. Mostly French couples between 50-60, but also a a few families and younger couples.

  • Location
    3.0

    There was a small supermarket by the hotel (ok), a spa area (didn't use it), ping pong tables (worn out), a pool (broken tiles), a bow and arrow shooting range (ok), and a tennis court (didn't use). The beach was right by the hotel and there were free lounge chairs. Laying out on the beach was OK- the beach bar didn't have coffee, and the alcohol costed extra, even for guests that booked all inclusive. The ocean was very dirty, there was algae that was 2 meters long in the water. In the water there were also sharp rocks that are dangerous for your feet, I recommend water shoes. Outside of the hotel area, there wasn't anything else around. There were some excursion possibilities (camel and horseback riding, quads, paragliding, bananaboat) but it all costed extra and the sellers were sort of pushy and in the hotel area. Transfer time from the airport took at least an hour.

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Dagmar
Dilapidated facility, 6 Germans out of 290 Guests archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2009
In the first week of our holiday there were 17 Germans in the hotel, and in the second week there were around 6. We never saw the others. A very lonely holiday. In the past, the hotel area must have been very nice, but since the opening only a few essential things have been renovated. The crumbling walls have been painted over, so that the condition can't immediately be seen. The room looked very used, old furniture, like bulky waste, crooked mirrors, towels like rags (rips and holes). The electrical conditions should be against regulation: loose plugs, partially covered switches ... (my daughter received an electrical shock). Dirty. The beach itself was clean, but there was liter in the water and wasn't inviting. A lot of algae. How different from the beaches to north. Pool was ok. There were enough pool chairs and umbrellas, trees for shade. The staff gave overall a lot of effort, but that couldn't compensate for the shortcomings. Conclusion: The hotel is not recommendable. There are definately better hotels in Tunisia with nicer beaches for the same price. read more
  • Room
    2.0

    For us, it was very small, but we managed ok. The furniture was ugly, old fashioned, ready to be thrown away. TV was connected to the wall with a belt, so it wouldn't fall down. Telephone. Small balcony. The bathroom was in very poor condition. The valves were 2 cm away from the wall, so you could see a big hole. The floor, walls, bath, mirror: everything seemed slovenly. The hair dryer was new. It was plugged into an outlet in the wall that was half broken. Rusted cables under the sinks (probably earthing). Looked scary. Also new: the shower curtain, but it made the rest of the delapitated bathroom stand out even more.

  • Gastronomy
    5.0

    Food: For me it was ok. For the main meals, there were always two grill items (fish and meat) and two other foods, made to order. Pizza, potatoes, fries, rice, 2 types of pasta, and always bread and rolls. Besides that there were 2 sides and 3-4 other choices to choose from, they varied. Also 5-6 prepared salads. You could also make your own salad from different ingredients. For dessert, there were different cakes and pastries, ice creams and fruit (grapes, dates, melon, pear, peach). There was more than enough to choose from. Even though there was a lot to choose from, they still varied the food choices.

  • Service
    4.0

    Positive: When you complained about something by the reception, someone came to fix it within 30 minutes. We had: no TV when we checked into the room, then the air conditioning didn't work and a faulty toilet seat. Many staff members could speak English or German, other languages were spoken very well by the reception. Room cleaning: only the floor. The sinks, shower, and other areas stayed dirty if we didn't clean it ourselves. The tip for the cleaning woman was for the cat. Or did she even clean the floor after that?

  • Sport & Entertainment
    3.0

    There was water gymnastics offered and a noon game. In the afternoon, gymnastics or dance. Evenings there was a mini disco in an arena. If something was said, then in French or Italian. I didn't participate in the other offers.

  • Hotel
    1.0

    In the first week of our holiday there were 17 Germans in the hotel, and in the second week there were around 6. We never saw the others. A very lonely holiday. In the past, the hotel area must have been very nice, but since the opening only a few essential things have been renovated. The crumbling walls have been painted over, so that the condition can't immediately be seen. The room looked very used, old furniture, like bulky waste, crooked mirrors, towels like rags (rips and holes). The electrical conditions should be against regulation: loose plugs, partially covered switches (my daughter received an electrical shock). Dirty. The beach itself was clean, but there was liter in the water and wasn't inviting. A lot of algae. How different from the beaches to north. Pool was ok. There were enough pool chairs and umbrellas, trees for shade. The staff gave overall a lot of effort, but that couldn't compensate for the shortcomings. Conclusion: The hotel is not recommendable. There are definately better hotels in Tunisia with nicer beaches for the same price.

  • Location
    2.0

    There was hardly any shopping in the area. The next place was 3-4 km away. For Tunisia, the beach was poor.

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Detlev
Lack Of Hygiene archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2009
Arrived in the middle of the night at. At the front desk we were then told that we would be falchen hotel were with two taxis in another. When we arrived there we had to wait five hours before we turned out in the first hotel had. It was from the hotel didn't even have an apology. The complex is very in need of renovation and dirty. In the pool my daughter aufgeschlitst a exposed tile walk. The glasses and plates were dirty you disgusted before. On the fourth day we had then visit of cockroaches in the bathroom. We ... were not for the first time in Tunisia, but we had never had such an experience. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Claudia
Never again! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2009
The hotel is in a abbruchreifen condition. A renovation will definitely not. The level of cleanliness in the restaurant was nothing to feel (dirty dishes, table cloths, etc. the pool one should only Enter, if one nauseates nothing! The beach is nice. The sea with large rocks stocked (very big risk of injury) and many, smelly seaweeds, we could not. In the area you could only with French or Italian (not German or English) away. This place is offered, we couldn't understand. read more
  • Room
    2.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.7
    Family friendliness
    4.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Steffen
Not recommendable for German tourists archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2009
the food is always the same, often tasteless, fruits, but only plums, melon, Peaches were some mushy Staff could hardly speak German almost no German guests, felt like a leper before read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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