Hotel National(2 stars)

Hirschengraben 24 3011 Bern Show map
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Average rating

4.9/6

30 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.3
  • Service
    5.2
  • Location
    5.7
  • Food and Drinks
    4.8
  • Sport & entertain
    0.0
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19 hotel reviews in Englishsorted by travel date
Jörn
Good-if you don't luck with the room has

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
I was already often in this hotel and so far satisfied. Room 514 however, i would not more. It is bad soundproofed (in the morning around 6, through steps or sneeze the neighbors ) the bathroom is unacceptable cramped. There was also only one window to the indoor courtyard, which the oxygen supply but a bit rough. read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Bert
Simple hotel

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Functional hotel with simple, sometimes insufficient facilities (missing hairdryer; batterie operate at showering not quite ); central location: close to train station, bus, tram and old town read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Josef & Barbara
Great for a short stay

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Ideal hotel for short break. Good public transport connections to the transport network. The rooms are small but ok. The hotel has a over 100-year-old elevator. The trip is an experience. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Ramona
Well located cheap hotel

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Genial hotel for a short break in Bern. Good location, friendly staff and absolutely inexpensive. The room was somewhat small, but you can also a different room have, if it does not fit. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ulrich
Pleasant

  • 5.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
In spite of the current rebuilding in the hotel hardly any restrictions may apply, small friendly designed room, good interaction of the old Gemäuers with modern facilities, unobtrusive, tasteful jewelry read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christine
Hotel National

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
The hotel is very well located. The train station is only around the corner. The shower on the floor very clean also the toilet. My room was very small but OK. The breakfast buffet top, as well as service in general. read more
  • Room
    4.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manuela
Very clean hotel in the center of Bern.

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
Very clean, simple hotel in the center of Bern. Room with a toilet/ shower recommendable. Pleasant staff and good value for money. Small, simple breakfast buffet. Elevator is very small and old. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anna
Ideal for a short business stay

  • 4.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
The hotel national for me was the ideal solution for a short business stay in Bern. Nearby the train station, a simple, clean room. Wiki worked well, which is very important to me. Only the staff's hospitality was not my expectations. The behavior was correct, but I had some the feeling, not to be really welcome. After a longer travelling abroad like this however my personal perception be. read more
  • Room
    5.7
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Dominique
Standard hotel at good location

  • 4.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2012
The hotel itself is alright, the cleanliness sometimes left something else to wish for. Breakfast i have omitted and i can therefore not assess it. The hotel has a elevator approximately 100 years old should be. The drive is an experience. Unfortunately the front desk on the 1. floor, why i still a mystery to me. read more
  • Room
    3.0

    The room size is ok, but the room was under the roof which makes it in the morning it was very warm it was. The lift is also not up to this floor, so carrying announced...

  • Gastronomy
    0
  • Service
    5.0

    Friendliness and skills the front desk was good, here there was nothing to complain about.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel itself is alright, the cleanliness sometimes left something else to wish for. Breakfast i have omitted and i can therefore not assess it. The hotel has a elevator approximately 100 years old should be. The drive is an experience. Unfortunately the front desk on the 1. floor, why i still a mystery to me.

  • Location
    5.0

    Location of the hotel is really great, in 5 minutes you are on foot the train station and in the city centre.

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Thomas
Everything you need

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
We had to go to the second time in the hotel National overnight. The hotel offers everything you need at a ideal price performance ratio. The furnishing is not up-to-date anymore the things, but this has certain charm from a chain hotel never can offer. Nearby from the train station and the old town located offers it is a good base for exploring Berlin to explore. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Robert
Good location, morbider charm

  • 3.5 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • February 2012
My room during my stay unpleasant cloying odor. Unfortunately this odor not rauslüften. Otherwise the hotel was okay. It's not the newest from the latest but has a certain morbid charm. The location is great -between main station and city center. read more
  • Room
    1.7
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Betty
Very friendly, cooperative - we would gladly come again

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
Ideal hotel, if you directly in the center overnight stay with atmosphere. Our room was small, but clean and decor ok. Lift is an experience - has to be seen. Staff are very friendly. Long breakfast times (on saturday for example until 11 o'clock)! If one is sensitive noise, quiet room demand, as the tram in front of the hotel goes. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gian-Paolo
Criticism

  • 4.7 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2011
In general, the hotel was an old hotel. It should be. However, it is the room (103) unlovingly equipped. The tv and the wiring,... The bathroom, holes in the walls a mirror the didn't work and not fixed properly is. Therefor the bed was very bequemGrüßeGP Matas chersonissos read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Axel
For Berne real

  • 4.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
Exchange rate for the euro in view of the public. read more
  • Room
    5.0

    Slight traces of use but OK.

  • Gastronomy
    5.0

    Restaurant on the premises of the hotel. For impressive unsereinen prices. very good breakfast.

  • Service
    5.0

    professional, not effusive, but who expects the federal city?

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Exchange rate for the euro in view of the public.

  • Location
    5.0

    Centrally located, tram in front of the door, good double glazing.

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Sawako
An interesting clean hotel

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
My requests for reservation, non-smoking room on the inner courtyard side, were fulfilled. Otherwise I have very different rooms (large, noise...) but always clean received. An interesting hotel. read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Sophie
Perfect for city travellers!

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
Really centrally located! Helpful staff. Simple breakfast, but delicious! Will stay there again! It is itself on foot only a couple of minutes from the federal parliament, einsteinshaus and so on away. The bärengraben you will find in less than 30 minutes. There the train station right next door is also all connections for other trips. It is nevertheless very quiet! read more
  • Room
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Wino
Tennis event on the bundesplatz with night

  • 4.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • July 2011
What I would protect, in the morning a good coffee from the machine. In the bathroom almost no counter space. The price/quality is okay to use. But would be tight Windows desirable in this level of noise and Airkondition. read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Heini
For my needs this hotel is ideal. Good, cheap, archived

  • 4.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2010
For the honeymoon I would probably not stay at this hotel. But business, -fast, -good location, and clean so I appreciate. You is efficient at the front desk, the breakfast-nice and a price/performance ratio that matches. read more
  • Room
    4.3
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Andy.
National - good value in an excellent area archived

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • October 2006
This ia a good value hotel in an excellent central area with a superb restaurant. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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