Hotel Holiday Inn Express London-Heathrow T5(3 stars)

London Road Slough SL3 8QB View on map

Average rating

26 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    4.8
  • Location
    3.4
  • Food and Drinks
    4.2
  • Sport & entertain
    3.0
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16 reviews for this hotel sorted by travel date
Esteban
Same standart, great bf
  • Recommended hotel
  • Friends
  • City break
  • October 2014
This Holiday Inn is as good as any other its in a good location near Heathrow airport so perfect for any early flight travelers. Its clean and tidy with a normal bed and size room . I would not particularly recommend for long term stays just a night or to is fine. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
Close
Giovanni
Short ride from T5 lhr, great value for 1 night
  • Recommended hotel
  • Singles
  • Other stay
  • September 2014
Good value for money hotel, 10 minutes from Terminal5/Heathrow by Hoppa shuttle bus. Nice decent breakfast, opens at 6.30 am but they kindly accommodate you even earlier if you need, standard rooms but very comfortable beds and working desk. Located a little far from anything, but two restaurant choices within the hotel, a gas station with good food and beverage selection across the street and a few more options a short ride away. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    2.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
Close
Angel
The hotel is close to heathrow terminal 5
  • Recommended hotel
  • Families
  • Other stay
  • September 2014
The hotel is near London Heathrow terminal 5. There is bus that takes from the hotel to the airport and back. There are nice restaurants near hotel and easy access to get to the city. The breakfast was good and tasty. The room was nice. The hotel staff was very helpful with advice and some insights where to go. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Pawel
Good value for money
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
Perfect for overnight. I saw many families staying as it is close distance to Legoland. Another positive is the shuttle bus that takes you to T5 of Heathrow, from where you can take Heathrow express train and land in centre of London in some 20 minutes. The staff was extremely professional and helpful. The bad thing was food. Breakfast simple but ok, but dinner. I have tried both available restaurants: Italian (probably the worst pizza I had in last 5 years - 4 cheeses, one of them being Ricotta in large amounts!) and second - bistro/pub type. In the latter ... I took steak - If you love good steaks - don't do that. Last night I went for a sandwich from the M&S nearby - and that was the best choice. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Luigi
Basic hotel with poor cleaning and expensive
  • Hotel not recommended
  • Singles
  • Proof of booking
  • Business trip
  • September 2013
The hotel is conveniently locatd near Heathrow airport but very complicated to find without a GPS. As any hotel near LHR it is expensive. Arrived late at night and it was noisy, a lot of people at the bar and in the corridor shouting. Corridors were dirty and were not clean till the morning. Room basic and not clean. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
  • Location
    1.8
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
Close
Caroline
Worth it
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2013
Very friendly staff. Due to our length of stay of 10 days, we booked without demand a larger rooms with better facilities get. Despite its proximity to the Heathrow Airport one heard no aircraft noise. The only drawback you could not open the window. Breakfast buffet was every day the same choice, high but good. Staff is always endeavor everything fresh to fill up. The dining room is nice but a little 'cafeteria feeling' on, since everything is very open and the tables were mostly full. All in all very good value for money. We would come back any time ... book. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Will
A good choice for airport accommodation
  • Recommended hotel
  • Families
  • Other stay
  • June 2013
Always impressed with Holiday Inn Express for location and value for money. Ideal for airport stays when catching early morning flights, with good shuttle services. Complimentary breakfast always welcome. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Marco
Good business hotel, close to Heathrow
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
A hotel for business good. Because of the fact, that it newly renovated was, you feel comfortable in the hotel. The restaurant is practically furnished and there is good food. The waiters were near my stay very friendly. Also the front desk was alright. This hotel is apparently much of flugreisegesellschaften from China and India booked, the the lobby the wait for the bus to the airport use. Breakfast is functional and nothing special. But it is only the category express. In cheaper hotels but on wi-fi included and pay extra. As i Holiday Inn gold am a member, i ... could however a few hours for free. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
Close
Christine
Short break to London
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The hotel was the olympiad renovated. I thought it was in good condition. The bathroom had a large shower. The bed we personally too small and too soft. But this is always a matter of taste. read hotel review
  • Room
    5.0

    The size of the room for two people was alright. There was a pull out couch, tv, a work desk, a 1.40. Bed. Unfortunately no shelf space for clothes. The bathroom was also super, we had a huge shower and then, of course, a toilet and sink.

  • Gastronomy
    5.0

    We had in the price the breakfast mitingebriffen. There was in the morning, cheese, jam, scrambled eggs, sausages, beans, yogurt, margarine or butter, two toast, the you could toast yourself. Schokocroissant and normal Croissant. Cereal, three kinds of. Drinks were available at the dispenser. Water, apple and orange juice. Coffee choco...

  • Service
    4.0

    The check in, and check-out went quickly. Polite and friendly. We called in english. The cleaning of the rooms daily the bed and the bed cleaned. For the short stay is the absolutely okay.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel was the olympiad renovated. I thought it was in good condition. The bathroom had a large shower. The bed we personally too small and too soft. But this is always a matter of taste.

  • Location
    4.0

    The Heathrow Airport terminal 5, was indicated h5 bus approximately 10 minutes out. The bus goes in a half hour. I recommend a there and back ticket for 8 pounds, since a single ticket 4.50 pounds costs. In the hotel itself is a restaurant, where one could eat evenings. We have it on the first evening made, is however an expensive matter. Otherwise nearby still two small shops/supermarkets, where one sausage, bread, cheese and could buy drinks. To into the city drive, simply to terminal 5 and then take a travelcard or oystercard buy, from terminal 5 you will then it goes with the tube (piccadily) to the piccadilly circus. From there you could everywhere in London

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Mat
Cheap hotel for a stopover
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The hotel is for an overnight stay after a late arrival in Heathrow, you the hotel can with a pay shuttle bus. The furnishing is new and we were thrilled by the included breakfast buffet which was much more substantial than in other Holiday Inn Express hotel was. Directly opposite there is a gas station with a mini-marks & spencer supermarket where you even late at night with good prepared meals or sandwiches supply. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
Close
Dominik
Holiday Inn Express Heathrow T5 - quite OK.
  • Recommended hotel
  • Singles
  • Other stay
  • November 2012
Modern, new, clean. Very busy hotel located quite far from Heathrow Airport - hoppa shuttle bus and public bus available. There was no vegetables for breakfast. The most limited Holiday Inn Express style breakfast ever! There are better options closer to LHR. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.7
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
Acceptable archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2012
Acceptable as a stopover nearby Heathrow airprort. Is however a while from the airport and not very close to t 5. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
Close
Sascha
Good and cheap! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
For one night in a airport hotel, the hotel is sufficient and recommendable. There is a airport shuttle bus and for drivers is the link extremely cheap in addition to the enough parking spaces available! There were many families with children building the this hotel for a stay at Legoland use. The rooms were functional, flatscreen tv, internet connection, kettle for coffee and tea, telephone, hair dryer and toiletries. Unfortunately were window open and air conditioning was centrally served therefore it was at night too warm. The breakfast buffet the included in the price was, was sufficient but not with ... other buffets to comparisons, you should also not, since there is no luxury hotel is! The value for money is very good! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
Close
Harald
Okay for journeys-through. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
A new and modern hotel, very clean. The rooms are are rather small, but sufficient. There is no wardrobe, you live in the suitcase. The bathroom the area large enough, offers but no storage options for implements, in particular, if you as a couple travels. The rooms seem in spite of the two beds rather for traveling alone conceived. The room has an airco, the only cool (in April with 7 °C outside temperature). When we complained, they immediately a we provided. The beds are rather (too) soft. The hotel offers also a Italian restaurant with moderate prices ( but ... we didn't use ). The breakfast ( buffet) is OK. Guest parking by car costs extra ( around 7,- pound). Okay for journeys-through. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
Close
Annett
short break London 11-28 , 2010 archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2010
Holiday Inn Express London - Heathrow T5, formerly called it Quality Hotel Heathrow. On the hotel's website is this Address: Holiday Inn Express London Heathrow T5, London Road, Slough swamp, Berkshire, SL3 8QB. The hotel is not located in the 1-2 zone 6. The hotel is being completly renovated, for the 2012 Olympics. We were in the revitalized wing of the hotel, we didn't hear any of construction. The location on the main street as we didn't loud. The rooms are fully renovated, very clean, with shower and TV (when we were in the rooms are divided only english channels). ... The storage space in the room are extremely limited. Rooms are not very soundproof. The hotel's full English breakfast from 7 - 1030am. Scrambled eggs, beans, sausage, ham, packaged jam and butter, yogurt cups, fruit, toast and a choice of hot & cold drinks from the vending machines. The hotel also offers a limited selection of à-la-carte food, for example Cesar salad & burgers. We found the but not so great. From and to Heathrow Airport you can the Hoppa bus lines h5 from Terminal 1 & 3. Is the quickest and he drives so every 1/2 hour costs per. P. £4. If you return ticket right mitkauft p. P. Seven pounds. Close to the hotel buses 75 and 81 Don't know if these lines the airport drive. The hotel is not only within walking distance. From Heathrow airport to the London City you have about 1 hour subway ride calculate tips ( ticket zone 1-6 ). read hotel review
  • Room
    4.7
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
Close
Phaedra
Cheap, but not very client-friendly archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2009
The hotel actually matches its 3 stars. As an airport hotel it is also cheap. Unfortunately the service is not too good. The bathroom was only makeshift cleaned. soap dish broken, bath not cleaned. The room itself was badly cleaned. Stayed at the table glass marks were still seen the whole week, bed linen never changed. However the worst part was that the hotel,despite being 24 hour front desk in one day by 5:00 was closed early so we weren't enter. Also the key card to the room door lock twice, does not work. read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
Close