Hotel Beach Rotana(5 stars)

Tourist Club Area View on map

Average rating

377 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.1
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134 reviews for this hotel sorted by travel date
Triona
Great relaxing beach holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
The staff in this hotel are the most professional helpful people I've ever met, nothing is too much trouble. There is a lovely mix of Arabic and Western cultures and experience all over the hotel. read hotel review
  • Room
    6.0

    We had a suite room 501. Locitaine products. Two big TV's. Spotlessly clean

  • Gastronomy
    6.0

    Seven restaurants all of a high calibre but a bit expensive.

  • Service
    6.0

    I don't think they is any way they could improve on this, a super friendly staff.

  • Sport & Leisure
    5.0

    Great pools and kids clubs on most days. Classical music every night in the lobby. Alcohol available

  • Hotel
    6.0

    The staff in this hotel are the most professional helpful people I've ever met, nothing is too much trouble. There is a lovely mix of Arabic and Western cultures and experience all over the hotel.

  • Location
    5.0

    The beach and pools are lovely but like all cities in the Middle East there is some construction work going on. This did not cause any noise pollution but the views will be better when finished. Excellent shopping mall on the door step.

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Maxin karikkattil tomy
My best stay ever in life
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
I like to express my full satifaction during my stay, the staff were so nice and show professionalism in their job. Specialy the room service guy. He checked all the time if i am happy with everything read hotel review
  • Room
    6.0

    Room was very nice . So elegent. Perfectly designed. I like the way they arranged things inside. Overall inlike the stay there

  • Gastronomy
    0
  • Service
    6.0

    The service was excellent as i mentioned above. I really admire the employees

  • Sport & Leisure
    6.0

    Facilities are very nice. I really enjoyed every moment i spent in pool

  • Hotel
    6.0

    I like to express my full satifaction during my stay, the staff were so nice and show professionalism in their job. Specialy the room service guy. He checked all the time if i am happy with everything

  • Location
    6.0

    The location was very nice and my destinationas from hotel were easily reachable

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Andreas
Great Hotel with nice beach and mall access
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • September 2014
Best Hotel we ever had with a nice beach and direct access to the Abu Dhabi mall. Even it was still very hot in September it wasn't that hard like expected. First we got a room on the construction side, but we could change fast too a even much bigger and quite room. We can highly recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Raymond
Perfect hotel for business trips in Abu Dhabi
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
I have stayed at Beach Rotana Hotel Abu Dhabi for the past 3 years for my business trips and so far they always meet my expectations. Excellent location, facilities and services. Attached to one of the major malls in Abu Dhabi, there you can escape for some shopping after hectic business meetings. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Cornelia
Beach Rotana-Abu Dhabi August 2014
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • August 2014
Top class hotel! At this hotel there is nothing to complain about. Would book this hotel again at any time. Here you feel in good hands. Thank you for the excellent service. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kieran
Disappointed with no free Wi-fi
  • Hotel not recommended
  • Singles
  • City break
  • August 2014
This is a very big hotel and it is generally very nice which is why I was very surprised to find that Free Wi-fi in my room was not included in "my package"! I can't remember the last time Wi-fi was not included as I now regard it in a similar way to hot water and electricity and don't ask if it is included. There was free W-fi around the Beach Club but the quality was so poor it was impossible to use. Ironically the hotel send me a welcome email which I couldn't read until I got to my ... next hotel in Bangkok which provided free Wi-fi! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gerard
Great Hotel to discover Abu Dhabi and to relax
  • Recommended hotel
  • Couples
  • City break
  • May 2014
The Beach Rotana Hotel has a very helpful and competent staff. The Abu Dhabi Mall has an internal connection with the hotel. The Big Brown Bus has a stop in front of the main entrance of the mall. The hotel has several restaurants which are offering a variety of meals from German Bratwurst up to Haute Cuisine. Furthermore disposes the hotel of a big pool and a small beach planted in a lovely garden The hotel offers also the possibility of various water-sport activities PADI read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Patricia
Fantastic Location and Great Beach
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
Booked this hotel on a special offer which included full breakfast so it was excellent value for money. Ideally located in the Tourist Club Area and right next to The Abu Dhabi Mall, one of the oldest malls but still has all the usual shops. It has a few restaurants and food court but depending on what you want not that brilliant. There mongolian restaurant located within walking distance, which serves excellent food and the hotel is also located within walking distance of other hotels and restaurants. If you decide to use the hotel facilities it has a range of ... excellent restaurants and offers for happy hour but it can work out expensive. Tip always opt for local bottled water rather than the expensive bottles they always try to serve you. Very easy to get to Al Maryah Island which also houses some famous restaurants and has a lovely promenade with events at most weekends. Beach access is great. The water is clean and you dont have jet ski's disturbing you.unlike at many of the other beachfront hotels in Abu Dhabi. Great place to relax and unwind for the weekend, with easy access to facilities to do as little or as much as you want read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Petra
City break at the beach
  • Recommended hotel
  • Couples
  • City break
  • May 2014
We were pleasantly surprised with the convenient location of the hotel for discovering the city combined with the leisure options. Friendliness of the staff and their willingness to accommodate us even though we arrived well ahead of check in time made our stay even better. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Great 5 Star Hotel
  • Recommended hotel
  • Singles
  • City break
  • May 2014
Great Hotel beside the Mall of Abu Dabhi, nice decoation. Good swimming pool and privat beach. Excellent Breakfast, with a lot of choose. A lot of TV channels and good amenities. Not far from the center. If I stay again in Abu Dabhi I would stay here again and bring my family. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Amir
Best Location for Shopping
  • Recommended hotel
  • Singles
  • City break
  • May 2014
I would choose to stay in Rotana again The price is very reasonable. Staff is friendly and courteous. One push of elevator button can transfer you to one of the best mall in the world. Marina mall is only 10 minutes drive away. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Kerensa
Great service and best restaurants in town
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
I always look forward to returning to this great hotel for business OR leisure. Staff is very friendly every time I walk in the lobby, from the valets to the room service employees, I am thrilled with their service. The only issue I ever had was with loud people outside my hotel room at night read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Joan
Excellent hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
Excellent hotel but a little disappointed when initially reception said our room wasn't available after a long flight even though we had booked an extra night to ensure early check in was available!!!! But they upgraded us which made up for this initial disappointment . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Michele
Where to stay in Abu Dhabi?
  • Recommended hotel
  • Singles
  • Beach holiday
  • May 2014
If the rooms are not as somptuous as they were in 2005 and the next years, the hotel remains the best place to go to in Abu Dhabi for its very convenient location (discovery of the city, shopping, not far from the airport). All you want is to go back! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Dave
Enjoyable Stay
  • Recommended hotel
  • Singles
  • Business trip
  • April 2014
Excellent location not to far from the Corniche and directly connected to the Abu Dhabi Mall. Several restaurants to choose from with varied cuisines. Great variety on the breakfast buffet. Staff is welcoming and friendly. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Ann
Birthday Weekend
  • Recommended hotel
  • Couples
  • Proof of booking
  • Other stay
  • April 2014
Check in took a long time but we were upgraded to a suite. Our "suite" was rather small. I really wonder if it was an upgrade. Went for a birthday brunch. The brunch was amazing and the kitchen staff brought me flowers. Very nice. The fitness center is very nice. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Khaled
All what you need is around you
  • Recommended hotel
  • Singles
  • Other stay
  • March 2014
Very nice hotel in the city center of Abu Dhabi where you are surrounded by whatever you need. The hotel facilities are very good with a huge swimming pool and beach as well. Different restaurants the hotel and around the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Melissa
Great hotel
  • Recommended hotel
  • Couples
  • Other stay
  • March 2014
On arrival we had difficulties checking into the room due to not having a print out of the confirmation however staff allowed us to access the Internet through the business centre. The room was fantastic and clean would recommend this hotel. Staff around the pool friendly read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Noona
All around great experience and centrally located
  • Recommended hotel
  • Couples
  • City break
  • March 2014
Hotel is modern, spacious and clean.. seems to be the flagship hotel of the Rotana chain read hotel review
  • Room
    6.0

    Room was spacious, clean and well appointed. Loved the "pillow menu" they offer you where you can choose the pillow type you prefer and have it delivered to your room. Excellent value for money.

  • Gastronomy
    6.0

    Enjoyed a meal in the outdoor restaurant near beach and pool. Service was efficeint, portions were plentiful and of great quality and the price was excellent value.

  • Service
    6.0

    Hotel staff were amazing. Very freindly. I was greeeted with a genuine smile and warm wlecome from every staff member who passed my way including maintence and housekeeping staff!!

  • Sport & Leisure
    0
  • Hotel
    5.0

    Hotel is modern, spacious and clean.. seems to be the flagship hotel of the Rotana chain

  • Location
    5.0

    The hotel is centrally located in the down town of abu dhabi and is attached to the biggest shopping centre in the city, as well as tower with some very important businesses. The hotel also has a beach with some really nice outdoor common areas.

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Doris
Hotel with great pool but a few weaknesses
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Hotel is stylishly furnished and generally very clean. Around the pool bar there was free WLAN. The lobby is very impressive and the most evenings with classic live music (piano and violin). Guest structure differs greatly. Mostly, you see business people but also beach lovers or families with children. They were strongly represented during the first days and rather less afterwards. In the hotel there are almost daily meetings, lectures etc. mostly several ones per day. But you barely notice that. The elevators are very fast. read hotel review
  • Room
    3.0

    Please note that the assessment is for our standard room. For another room, it might have been a bit better. When we arrived, we had asked because of the construction site. We were immediately upgraded for €35, - per night (which means for our stay €800, -), which we thankfully declined. On demand he gave us a room on the other side of the construction site, which, at first, made us very happy. When we saw the room, we very disappointed. It was a very dark room. Due to the illness of our children we unfortunately had to stay some days in the room, which was a nightmare. You needed light even during the day, because it was too dark. The rest of the equipment was good. Water boiler, safe etc. was in the room. Unfortunately too little space for clothes etc. available. I have never had such few space on all trips I ever made. There was a closet with a few hangers (probably thought for suit, etc.). A dresser the TV was above, with 2 drawers. We didn't need any air conditioning. The room temperature was very pleasant when the air conditioning was off. Room service was most of the times very good. Depending on who cleaned it, we got towels for all (2 adults, 1 toddler, 1 baby), otherwise less. In most cases, someone came in the late afternoon to ask if you need something. If you were not in the room, the rubbish bucket (with 2 children with diaper it was always full) was emptied once again. A point of criticism is also the child's bed. For a baby it was much too deep. I could not use it (1.65 centimeter height), because I could not lay my baby in it and could not easily get it out. It is more for a toddler. I can only recommend to anyone with a baby to take your own baby bed with you. The room had a balcony but you could see only roofs and it was dirty. You couldn't walk barefoot. In general, I found it annoying that I could not plug in my own hair dryer in the bathroom. I had to blow-dry my hair in front of the mirror in the bedroom. There was a hair-dryer, but I was annoyed, because I had to constantly press on the button so I preferred to take my own. I found, that the sockets were arranged in a stupid way, anyway, now it does not help anymore. Definitely bring a converter, if you need electricity (loading mobile phone etc.). In the bathroom there was already wear marks visible and a basic cleaning would be urgently needed. You see, that they always wipe dry (in the tub, not around the toilet where the showers sprayed out) but not always clean thoroughly. The staff will probably have no time for that. The size of the bathroom was sufficient. I must highlight the great free items such as shampoo, conditioner, etc. which were good products that my husband used gladly.

  • Gastronomy
    6.0

    After my bad experience with the staff just at the beginning I was really angry and we always had dinner outside. So I can only judge the breakfast and it was excellent. There was a large selection. You really got everything. Different sorts of bread, some muesli, fruit, yogurt, hot and cold food (also not typical food for breakfast like spring rolls, antipasti etc.), a huge kitchen counter (with donuts, pastries, bagels, hot cinnamon rolls etc.), etc. The prices for beverage were generally expensive but this was already mentioned before. Everything was kept very clean and in general good refilled. There are many restaurants where also non-hotel guests have dinner.

  • Service
    4.0

    The majority of the people was very friendly (thanks to them we give 4 suns and not 3) but unfortunately there were a few negative exceptions. Especially at the front desk I found most of the people not very friendly and this is actually the first impression you get when you arrive at the hotel. The staff around the pool area, however, I found was the kindest one. 2 big critical points: 1. In the restaurant was actually always the same staff. But unfortunately they could not remember (except for the breakfast on the last day), that we need a high chair and drink 2 cocoa. The topic high chair surprised me somehow, because I am used to get a high chair from the staff automatically, when I come for the third time to breakfast. MJ in the restaurant was very nice. She came over now and then, smiled at the children and sometimes addressed them friendly and could also remember their names. 2. We bought postcards. At the first time, when I wanted to send them, I met a very nice concierge and paid only 3 Dirham. On the other day I wanted to send further postcards and another concierge sent me to the hotel shop to buy stamps. There they cost 5 Dirham. I paid and then when I got out I saw that there was 3 Dirham written down. I asked the employees, why I had to pay 2 Dirham more. He was very unfriendly and said that this is just the way it is and then he faced away. I was speechless. As I asked again the concierge he said that these stamps cost 3 Dirham but you have to pay 5 Dirham for it. And he indicated by his tone, what I now actually want. Now, I pay on one day 5 Dirhams for the card and stamp and on the next day the whole amount only for the stamps. That annoyed me in that moment and also the reaction of the staff was unprofessional in my opinion. If somebody says, for example, that there is a surcharge, because you have to pay fixed costs or whatever, the customer would not leave having such a bad feeling. Worst of all are statements like 'that is just the way it is' and the unfriendly tone, because I even dare to ask. We unfortunately had to go to the nearest hospital due to illness of the children. This was the Al Salama hospital. Definitely take a passport with you. The furniture is old but the doctors were competent. We were in the emergency room and further transferred to the pediatric unit. After a payment of 200 Dirham (cash) it was our turn, although there were others people waiting. They prescribed us a lot of medicine which we would not have needed in such a volume, according to our doctor at home, but in this case, rather too much than too little. For Abu Dhabi you definitely need good knowledge of English.

  • Sport & Leisure
    6.0

    A large pool area and a children's pool. Both had a temperature of 29°C when we travelled there. The narrow beach was right in front of them. You could comfortably lie on the beach chairs, behind the game tower, so you have the beach right in front of you and the pool area next to you. Several previous reviews have criticized the width of the beach but we found it more than adequate. The pool was clean. There were several lifeguards who were very attentive. Splashing in the pool or hanging at the pool side was immediately whistled. In the pool there was also a swim-up bar. You could get served food and drinks to the beach chair. What I really didn't like were the tiles in the entire pool area which were extremely slippery when they got wet. You had to be careful to not fall down. Best solution is to wear thongs to the pool and back. I can only recommend to have a look into the changing rooms. I have never seen something like that. Unfortunately, we only had a look at them on the last day. Among other things, Jacuzzi, sauna and steam bath, huge dressing rooms with lockers, hair dryer, showers and everything beautifully equipped and clean.

  • Hotel
    6.0

    Hotel is stylishly furnished and generally very clean. Around the pool bar there was free WLAN. The lobby is very impressive and the most evenings with classic live music (piano and violin). Guest structure differs greatly. Mostly, you see business people but also beach lovers or families with children. They were strongly represented during the first days and rather less afterwards. In the hotel there are almost daily meetings, lectures etc. mostly several ones per day. But you barely notice that. The elevators are very fast.

  • Location
    5.0

    From the airport to the hotel it takes about 30 minutes. The hotel itself is located in the Abu Dhabi Mall. You can get directly into the Mall from the hotel and don't have to get out. In front of it (separated from the water) there is the Cleveland Abu Dhabi clinic. The hotel is located on a side arm with a narrow sandy beach. The Big Bus Tour starts directly from the mall. On that tour you can see the most interesting sights. If you have time, I would highly recommend the 2 days trip. In doing so, you can split the 2 different tours. Which are unfortunately not timed very well among each other. One tour starts every 30 minutes, the other one only every 90 minutes. So you do not leave the bus, if you want see something more closely. There are not many interesting things in the immediate vicinity. By taxi etc. however, everything is well reachable. You can always get a taxi in front of the mall. Prices are very cheap in comparison to ours. The hotel can be found very easily by telling the taxi driver the Abu Dhabi Mall. There are currently no public transportations, such as metro etc. Riding a bus is, according to the tourist guide, only recommended if you know your way around. Families who want to make a walk with the stroller from the hotel, forget it. We tried it but had to give up. The surrounding area is not designed for strollers. The kerbs are much too high, you must constantly have to carry it, from the kerbs back down or it is too narrow. That works better in Dubai.:-)

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