Hotel The Residence(5 stars)

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Average rating

5.4/6

64 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.7
  • Service
    5.4
  • Location
    5.1
  • Food and Drinks
    5.2
  • Sport & entertain
    5.6
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7 hotel reviews in Englishsorted by travel date
Diana
Great hotel at dreamlike beach

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
Great hotel, since everything matches. Beautiful at the beach located. Plenty of water sports is possible. The food a dream. Brilliant atmosphere in the restaurant the plantation. A successful vacation overall. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Christine
Avoid the hotel, if you do not children have

  • 4.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2012
the hotel would be very nice, in colonial style built with a large park. The rooms are nicely furnished, bright and very clean. The breakfast is good, if one fruit preferred. By the way gives it beside crepes and omelets no wide choice (little meat and few cheese). For dinner there are 2 restaurants. In a is usually buffet offered (despite Themenunterschieden mostly similar food). In the à-la-carte restaurant is the food very nice (if you however from the menu deviates, you pay a high extra charge). guests are predominantly French families. It was very disturbing, that the noise level ... the whole day everywhere very high. Since the families usually 3 and more children had, there was in this five star hotel more children as adults. Whether it be for breakfast, dinner or at the bar. Umherrennende children and the sound of children shrieking and yelling was ubiquitous. read more
  • Room
    5.0

    big enough. closet in the bathroom a bit inconvenient because of moisture and access. the balcony we could hardly use, because it too hot was and too loud because of the children. the room was however very, very clean.

  • Gastronomy
    5.0

    the food in the main restaurant (à la carte restaurant and buffet) is excellent. the price of the mineral water (Bottle of euro 8) and the wine (from Euro 50)-Glass Euro 10, is overpriced. Definitely was table water demand (we knew this and of course makes a nobody attention). At the end, there was even only the most expensive mineral water -Rest was ran out.

  • Service
    6.0

    The largest part of the staff is very friendly and not pushy. You have very good English and French. The room what ever very clean. The butler would even suitcase pack and unpack. the air conditioning in the room was in my opinion too few strong. I lodged a complaint at 3 o'clock at night, since it was very warm it was in the room 5 minutes later was a craftsman.

  • Sport & Entertainment
    5.0

    the sport on offer seems to be very good (kayak etc.) and the families strong used. 5 computer with access to the internet, wireless in the bar( in the room to the extra charge eURO 75!). enough chairs available at the beach by the pool actually, however early from the families occupied and by the pool it is extremely noisy. entertainment at the bar by piano-before the food- band after eating very good, will however mostly drowned out by the the sound of children shrieking and yelling (especially piano). the bar closes at 23 o'clock.

  • Hotel
    3.0

    the hotel would be very nice, in colonial style built with a large park. The rooms are nicely furnished, bright and very clean. The breakfast is good, if one fruit preferred. By the way gives it beside crepes and omelets no wide choice (little meat and few cheese). For dinner there are 2 restaurants. In a is usually buffet offered (despite Themenunterschieden mostly similar food). In the à-la-carte restaurant is the food very nice (if you however from the menu deviates, you pay a high extra charge). guests are predominantly French families. It was very disturbing, that the noise level the whole day everywhere very high. Since the families usually 3 and more children had, there was in this five star hotel more children as adults. Whether it be for breakfast, dinner or at the bar. Umherrennende children and the sound of children shrieking and yelling was ubiquitous.

  • Location
    3.0

    the hotel is direct at the beach location. The beach and the sea were in the morning early quite clean and nice. However at noon the sea wasn't so clean and it was very warm. In particular at the weekend it was also very many locals at the beach. Beach chairs you always found free. The beach staff immediately brought towels and free water, which I really valued. The beaches I think that the West Coast many beautiful. the village Belle mare is on foot approximately 15 minutes on foot. Possibilities for excursions are offered.

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Simone
Welcome home

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2011
'welcome home' with these words we will since 11 years welcomed warmly, if we for our Christmas holiday in residence and arriving at each departure we hope to see. The colonial style of the hotel seemed well-kept and the atmosphere is relaxing. Cleanliness is obvious. The staff are accommodating, friendly and seemed not fake. Everyone is endeavored the most difficult every request to fulfill. It is during this time every evening alternately in the two restaurants buffets offered, each under a certain theme to quality, imaginative decoration gathering and festivity hard to beat. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Peter
Dream honeymoon

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
From the warm welcome until the information on the complex with the housekeeper and Butler an excellent start. Every request was from our eyes. Positive we could already on arrival in the morning at 7 o'clock in our room the room was cleaned thoroughly every day, the food was project and could with a Sternenrestaurant in Germany be compared. Even for the return trip in the morning at 5 o'clock breakfast on the room. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Reiner
Pure relaxation in the Indian ocean

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
A summer vacation for families, not in mass at the beach around want. It is great there. The staff are very friendly and the guest. You feel like at home. Gladly we are also this year again there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ulrike
Here the guest was King archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2010
Here you can relax only around, the service is exemplary, our personal butler las us every wish from without being pushy. the food in the restaurant was excellent. plantation the pool area was large enough, the water could have been a bit warmer. The beach was clean, the number of beach chairs, also in the shade, was always enough. annoying is the permanent strong east wind, the, when the sun slowly disappears. quite cool on the beach with free drinking water. who didn't feel good here and with the soul dangles, has some other problem we would have stayed longer ... with great pleasure. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Uli
There is only one thing to say: excellent! archived

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
We stayed at the residence married, were shown and consistently taken care of. The service, the food and the furnishing of the hotel leave nothing to be desired. Only at the beach with easy ebb and flow was partly limited to swim, but the hotel can do anything about therefor ;-). Small tip to the hotel management: should actually be offered volleyball, in the description but there are unfortunately not... Apart from that, everything was great, we are coming again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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