Hotel Al Bustan Rotana(5 stars)

Casablanca Road, Al Garhoud Road View on map

Average rating

93 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    4.7
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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42 reviews for this hotel sorted by travel date
Ibrahim
Good location and rooms
  • Recommended hotel
  • Families
  • City break
  • November 2014
Good hotel for city break, location near to air port is good but need to get know well of Dubail to don't get wrong direction. Good friendly stuff as Rotana stuff always,Pool is large enough with grat water tempreture,i recomended this hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Business base
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
I am a regular guest of the Al Bustan Rotana hotel and can thoroughly recommend it for personal and business accommodation. The location is excellent. The staff are well trained and very helpful, regardless of the need. There are a variety of facilities for the business traveler with meeting/conference rooms and a well equipped business centre. There is also a number of restaurants from which to choose ranging from the award winning Blue Elephant Thai to the Rodeo Grill steak house. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hashim
Stay at the Hotel during the Transit period
  • Recommended hotel
  • Singles
  • Other stay
  • October 2014
The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice read hotel review
  • Room
    6.0

    Very nice and clean rooms . . . the bed was comfortable and the TV channels were appropriate

  • Gastronomy
    5.0

    Food at all times was very nice and in variety. the servers was courteous and showed me around the buffet.

  • Service
    5.0

    The hotel gave a complementary 3 hours internet free enough to get in touch with the family.

  • Sport & Leisure
    5.0

    Although I didn't use the pool or Gym but the facilities looked good from my room window . . . I saw families enjoying their time at the pool

  • Hotel
    6.0

    The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice

  • Location
    5.0

    Its close to the Airport and the Airport Metro Station . . . very convenient to access the shopping malls from there

Close
Giulio
Luxurious environment, fantastic staff; excellent
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
The hotel is gorgeous, well finished, has a very wide central hall and there's always a very pleasant scent of flowers everywhere, in the corridors, in the restrooms, even in the elevator. There's an obsessive attention for every single detail and the cleanliness is perceivable everywhere. The services reflect this accuracy and care, the food is always fresh and of first quality class. Expect to meet people from all over the world. read hotel review
  • Room
    6.0

    Everything you need is in your room! the furniture is very fine as well as the appliances. They are clean and they smell clean.

  • Gastronomy
    6.0

    I believe there are 5 restaurants. I have been to the Benihana, where the food is very good and the entertainment provided by the cooks is even better. their skills on the grill is fantastic! There's another restaurant (I don't recall the name right now) with very fine meat, and wine. the hotel buffet is also a very good alternative where you can always find something appealing even for those who are a little bit fussy with food.

  • Service
    6.0

    The staff availability and friendliness is the thing that strikes me most every time I get there. They even remember my face which is always a pleasant feeling, considering the amount of people they see every day. The cleaning is excellent and the toilet set includes everything you need. I often use the laundry service as I find it very fast and very well executed. The clothes are always delivered properly folded and kept in shape with cardboard templates. Never had a single complaint. Everything was perfect, every single time.

  • Sport & Leisure
    6.0

    I've been to the pool and to the jacuzzi pool a few times. Everything looks very good and there's plenty of room to lay down and relax.

  • Hotel
    6.0

    The hotel is gorgeous, well finished, has a very wide central hall and there's always a very pleasant scent of flowers everywhere, in the corridors, in the restrooms, even in the elevator. There's an obsessive attention for every single detail and the cleanliness is perceivable everywhere. The services reflect this accuracy and care, the food is always fresh and of first quality class. Expect to meet people from all over the world.

  • Location
    5.0

    It's about 10 minutes taxi from Dubai Marina but taxis are not expensive and the hotel is well served, considering there's a fleet of their cars always ready for you. I have always been there for business so I am not much familiar with touristic locations.

Close
Michael
Al Bustan Rotana Hotel is fantastic!
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!! read hotel review
  • Room
    6.0

    We were upgraded to an amazing suite. Thank you Jeanette Clift and all the other people who arranged this for us. We were totally spoilt!!!

  • Gastronomy
    6.0

    Wonderful!!!! Executive Chef Christophe and Yoann and all the catering staff are fantastic!!!

  • Service
    6.0

    The service is amazing and cannot fault it!!!

  • Sport & Leisure
    6.0

    Edward Bolden and his staff are amazing. They really are professional and make you have a very safe and enjoyable experience. Thank you so much!!!

  • Hotel
    6.0

    Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!!

  • Location
    6.0

    The location is perfect because it is close to the airport and the metro so you can go to all the shopping malls. Concierge will help you with any excursions you would like to do.

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Yin
A nice surprise
  • Recommended hotel
  • Families
  • City break
  • August 2014
The hotel is a nice surprise, with such a cozy and spacious swimming pool, and very very good breakfast. Staffs were all very friendly and attentive. read hotel review
  • Room
    6.0

    Excellent room facilities. The bed was very comfortable, and the shower was perfect. Room service was very efficient. Towels were very soft. We also asked for extra pillows which was delivered very quickly. Sorry there was no Chinese channel, yet it was understandable.

  • Gastronomy
    6.0

    Very good breakfast, lunch and dinner buffet. Lots choices and variety. Chefs were all very friendly and managed with their best to explain.

  • Service
    6.0

    Excellent service and very friendly.

  • Sport & Leisure
    6.0

    Excellent outdoor swimming pool.

  • Hotel
    6.0

    The hotel is a nice surprise, with such a cozy and spacious swimming pool, and very very good breakfast. Staffs were all very friendly and attentive.

  • Location
    5.0

    Very close to airport, yet there was not much commercials nearby. Very good for an overnight stay for flight connections.

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Alexina
My lovely stay at Al Bustan hotel
  • Recommended hotel
  • Singles
  • Other stay
  • June 2014
My stay at Al Bustan Rotana Dubai was very nice. The room was clean, the bathroom was excellent and the hotel staff exceptional. I would go for it any day and I highly recommend it to my friends too. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Agnieszka
Close to the airport
  • Recommended hotel
  • Singles
  • Business trip
  • April 2014
Hotel is nice. Close to the airport. Very big room, with spacious bathroom. Big and comfortable bed. Paid internet. Buffet breakwast and dinner tasty. A bit far away from the downtown. Convenient for short 1-2 night bussines purpose. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Jennifer
A lovely hotel to stay in
  • Recommended hotel
  • Singles
  • City break
  • April 2014
I felt very welcome from the moment I arrived at the Hotel Al Bustan Rotana. The hotel has a beautiful entrance hall and the staff at reception were very friendly and helpful. My room was wonderful, with every comfort and I had an excellent stay. Breakfast was very special, with many choices and helpful staff to assist in making the very difficult decision of picking what to eat! I do hope to return one day. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
Close
Abdulla
Amazing facilities
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
I was very excited for visiting the hotel, but I was shocked that the internet wasn’t free and it cost around 90 Dhs per day. The staff are good and friendly. The room is small but clean. Other facilities is amazing read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Hamda
Neat hotel
  • Recommended hotel
  • Families
  • City break
  • March 2014
The hotel decor was nice and amusing. I liked how the staff behaves when we arrive and also when I need any thing from the. The bathroom need a quick look at it but still it’s good. The fact that a 5 stars hotel does not provide wireless service for free was disturbing. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Yahya
Refreshing smell, refreshing hotel
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
The hotel is nice and the smell is refreshing. The rooms are comfortable and the furniture is modern. The staffs are professional and they respond quickly to any complain. There are lots of restaurant inside the hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Mahmood
We can call it dxb airport hotel
  • Recommended hotel
  • Couples
  • City break
  • March 2014
its really near the airport and we can call it airport hotel, the location is little busy in the weekend but in the normal day its good, the reciption and check in done perfectley very fast and the lobby show modern decorated ,the room is good size and nicely fine, bathroom should resized and the price of room should be less. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Fatima
An amazing big hall hotel
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
we visit Dubai this time for wedding occasion but we are lucky to find a room in the same place which the occasion will be, the reception stuff is good and modern decorated, the room is big size and the bathroom is need more size, the wedding hall is amazing and we really like the atmosphere there , the food and the dinner is very delicious , and we recommend this hotel , its near the airport and in crowed area. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
HAMDA
Very nice hotel in dubai
  • Recommended hotel
  • Families
  • Proof of booking
  • Other stay
  • March 2014
the hotel location is very good near the airport of dubai by little crowed because of the wedding hall in the hotel , the price is high but in the normal days the price is less , very nice decorated hotel and room , bathroom is small need to resize , good shopping shops in the area. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Yousif
Modern hotel, modern Dubai
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
The location of the hotel is good for the people who just arrive of need the airport. The traffic in the area was a problem for me. However, the hotel was great and super clean. and the staff were excellence and friendly and also well knowledgeable. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Mouza
Very good busy hotel
  • Recommended hotel
  • Families
  • City break
  • March 2014
the hotel located near the Dubai huge airport so its busy area, also as we find the hotel rooms is busy and difficult to find a room in the weekend, the stuff is helpful and the room size is very good , some disappointed with price but we like this hotel. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Mohamed
The good place for make your wedding
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
we are invited in this stay to one of the family member wedding its realy amazing design big hall with fantastic food serving and really every body liked it.the hotel stuff and service is perfect and we really enjoyed it with the family.the airport is near and alot of foor choise avialable. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Stavros
5 Star Airport Hotel
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • March 2014
Solid 5 star airport hotel. A bit of dubais shot but good for business in Sharjah and Dubai and if u rent a car dubais infrastructure makes it easy and cheap to move around. Hotel is a bit noisy on the weekends so if u wish to stay in the room during the day ask for a wing room as the central rooms are right by the hall which makes it noisy unfortunately. During the week it's a bit better. Staff is very friendly and my check-in experience was excellent - up on request I received an upgrade to a ... king-size bed instead of 2 separates. I would definitely come back and I will!! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Sue
Great place from which to explore Dubai
  • Recommended hotel
  • Friends
  • Other stay
  • February 2014
Very friendly and helpful staff, the pool is divine read hotel review
  • Room
    6.0

    Very clean and quiet. All necessary services well provided.

  • Gastronomy
    5.0

    Didn't eat very often at the hotel, but we did try the local cuisine restaruant and enjoyed that. There is plenty of choice

  • Service
    6.0

    Staff went above and beyond their duty to look after us, made me feel very welcome and very specially cared for

  • Sport & Leisure
    5.0

    Pool was gorgeous and almost empty (except for us)

  • Hotel
    5.0

    Very friendly and helpful staff, the pool is divine

  • Location
    5.0

    Walking distance to the tennis centre which was our primary reason for being in Dubai. Also very close to a metro station, and the metro is a wonderful way to get around Dubai. We felt completely safe walking to and from the hotel at any time of the day and after the tennis ended at 10.30 pm

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