Hotel Al Bustan Rotana(5 stars)

Casablanca Road, Al Garhoud Road View on map

Average rating

108 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.4
  • Location
    4.8
  • Food and Drinks
    5.4
  • Sport & entertain
    5.0
Filters
You selected:
49 reviews for this hotel sorted by travel date
Gaspare
Everything is perfect!
  • Recommended hotel
  • Singles
  • Business trip
  • December 2014
Dubai is the center of now and this affects the style of all the people working in this hotel: their kindness exceeds all the expectations and the restaurants are really very very good. The only negative point is the fact that, being close to the airport you are not in the city center.but Dubai has not a real city center so, depending on where you want to go or what you want to do, you'll have to take a car or a taxi. Nevertheless taxi fares are absolutely affordable, especially if compared with the european ones. There's only a ... couple of little shops in the ground floor but, especially the one with souvenir has almost everything, even painkillers or other useful things. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Wael
Fantastic hotel close to Dubai airport
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
very nice hotel close to Dubai airport and the city. enjoyed the food very nice restaurants and nice staff. taxi were very easy to grape. I will go again no problem. kids loved it as well. Rate wasnot bad at all read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Ibrahim
Good location and rooms
  • Recommended hotel
  • Families
  • City break
  • November 2014
Good hotel for city break, location near to air port is good but need to get know well of Dubail to don't get wrong direction. Good friendly stuff as Rotana stuff always,Pool is large enough with grat water tempreture,i recomended this hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Alireza
Excellence
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
it was pleaseant stay and very friendly enviornment. clean friendly helpful staff ( Mr.Tahir at reception , Mr. Shiva Kumar . Mr.Bernard and Rahman ) Good variety of food Nice pool close to shopping centeres nice braeakfast but rather expensive read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Michael
Business base
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
I am a regular guest of the Al Bustan Rotana hotel and can thoroughly recommend it for personal and business accommodation. The location is excellent. The staff are well trained and very helpful, regardless of the need. There are a variety of facilities for the business traveler with meeting/conference rooms and a well equipped business centre. There is also a number of restaurants from which to choose ranging from the award winning Blue Elephant Thai to the Rodeo Grill steak house. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hashim
Stay at the Hotel during the Transit period
  • Recommended hotel
  • Singles
  • Other stay
  • October 2014
The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice read hotel review
  • Room
    6.0

    Very nice and clean rooms . . . the bed was comfortable and the TV channels were appropriate

  • Gastronomy
    5.0

    Food at all times was very nice and in variety. the servers was courteous and showed me around the buffet.

  • Service
    5.0

    The hotel gave a complementary 3 hours internet free enough to get in touch with the family.

  • Sport & Leisure
    5.0

    Although I didn't use the pool or Gym but the facilities looked good from my room window . . . I saw families enjoying their time at the pool

  • Hotel
    6.0

    The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice

  • Location
    5.0

    Its close to the Airport and the Airport Metro Station . . . very convenient to access the shopping malls from there

Close
Giulio
Luxurious environment, fantastic staff; excellent
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
The hotel is gorgeous, well finished, has a very wide central hall and there's always a very pleasant scent of flowers everywhere, in the corridors, in the restrooms, even in the elevator. There's an obsessive attention for every single detail and the cleanliness is perceivable everywhere. The services reflect this accuracy and care, the food is always fresh and of first quality class. Expect to meet people from all over the world. read hotel review
  • Room
    6.0

    Everything you need is in your room! the furniture is very fine as well as the appliances. They are clean and they smell clean.

  • Gastronomy
    6.0

    I believe there are 5 restaurants. I have been to the Benihana, where the food is very good and the entertainment provided by the cooks is even better. their skills on the grill is fantastic! There's another restaurant (I don't recall the name right now) with very fine meat, and wine. the hotel buffet is also a very good alternative where you can always find something appealing even for those who are a little bit fussy with food.

  • Service
    6.0

    The staff availability and friendliness is the thing that strikes me most every time I get there. They even remember my face which is always a pleasant feeling, considering the amount of people they see every day. The cleaning is excellent and the toilet set includes everything you need. I often use the laundry service as I find it very fast and very well executed. The clothes are always delivered properly folded and kept in shape with cardboard templates. Never had a single complaint. Everything was perfect, every single time.

  • Sport & Leisure
    6.0

    I've been to the pool and to the jacuzzi pool a few times. Everything looks very good and there's plenty of room to lay down and relax.

  • Hotel
    6.0

    The hotel is gorgeous, well finished, has a very wide central hall and there's always a very pleasant scent of flowers everywhere, in the corridors, in the restrooms, even in the elevator. There's an obsessive attention for every single detail and the cleanliness is perceivable everywhere. The services reflect this accuracy and care, the food is always fresh and of first quality class. Expect to meet people from all over the world.

  • Location
    5.0

    It's about 10 minutes taxi from Dubai Marina but taxis are not expensive and the hotel is well served, considering there's a fleet of their cars always ready for you. I have always been there for business so I am not much familiar with touristic locations.

Close
Michael
Al Bustan Rotana Hotel is fantastic!
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!! read hotel review
  • Room
    6.0

    We were upgraded to an amazing suite. Thank you Jeanette Clift and all the other people who arranged this for us. We were totally spoilt!!!

  • Gastronomy
    6.0

    Wonderful!!!! Executive Chef Christophe and Yoann and all the catering staff are fantastic!!!

  • Service
    6.0

    The service is amazing and cannot fault it!!!

  • Sport & Leisure
    6.0

    Edward Bolden and his staff are amazing. They really are professional and make you have a very safe and enjoyable experience. Thank you so much!!!

  • Hotel
    6.0

    Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!!

  • Location
    6.0

    The location is perfect because it is close to the airport and the metro so you can go to all the shopping malls. Concierge will help you with any excursions you would like to do.

Close
Federica
Rotana Hotels : My Favourite choice in Dubai
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
I've been in Al Bustan Rotana in different period and years.. I believe this is a veru good Hotel for the service and the location very close to the airport... I'm travelling very often to Dubai and also in the coming December I will be staying at Al Murooj Rotana Dubai. For me this is a very good hotel comparing services provided and economically wise. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
Close
Yin
A nice surprise
  • Recommended hotel
  • Families
  • City break
  • August 2014
The hotel is a nice surprise, with such a cozy and spacious swimming pool, and very very good breakfast. Staffs were all very friendly and attentive. read hotel review
  • Room
    6.0

    Excellent room facilities. The bed was very comfortable, and the shower was perfect. Room service was very efficient. Towels were very soft. We also asked for extra pillows which was delivered very quickly. Sorry there was no Chinese channel, yet it was understandable.

  • Gastronomy
    6.0

    Very good breakfast, lunch and dinner buffet. Lots choices and variety. Chefs were all very friendly and managed with their best to explain.

  • Service
    6.0

    Excellent service and very friendly.

  • Sport & Leisure
    6.0

    Excellent outdoor swimming pool.

  • Hotel
    6.0

    The hotel is a nice surprise, with such a cozy and spacious swimming pool, and very very good breakfast. Staffs were all very friendly and attentive.

  • Location
    5.0

    Very close to airport, yet there was not much commercials nearby. Very good for an overnight stay for flight connections.

Close
Marie
Great Hotel
  • Recommended hotel
  • Friends
  • Other stay
  • August 2014
I stayed for a business trip and have done a number of times previously. I will definately be staying again and am actually returning next week. I would recommend this hotel to anyone, the staff are very friendly and helpful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Alexina
My lovely stay at Al Bustan hotel
  • Recommended hotel
  • Singles
  • Other stay
  • June 2014
My stay at Al Bustan Rotana Dubai was very nice. The room was clean, the bathroom was excellent and the hotel staff exceptional. I would go for it any day and I highly recommend it to my friends too. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Carole
Good hotel but it could be better
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
Hotel close to the airport, but not a problem. The check-in / - out is not very good and helpful. You will be processed and for questions they could not help, also the bill was not correct at the end. The room, a non-smoking room, smelled strongly of cigarettes. I also recommend a room in the hallways and not in the large lobby. Everything is available in the room, wireless internet access is very expensive for a fee. Bathroom clean, but they should remove the limescale. There is dated furniture. It is essentially clean but there are corners in the ... restaurant or under the table where you would rather overlook it. The service in the restaurant is sometimes bad-tempered and not attentive. That makes the rich breakfast buffet good again, though. There are themed evenings for one off charges. A bit expensive but acceptable. The pool is fine and there are beach chairs with umbrellas. Pool service okay. It bothered me in the lobby that they constantly try to sell you excursions. Taxi to/from the airport costs 8 dirhams. Conclusion: good value for money, friendliness, cleanliness and communication are in need of improvement! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Ramona
definitely next time again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • April 2014
You especially notice the excellent service in this hotel, they really try hard here to fulfill all a guest's wishes. The proximity to the airport is very comfortable for those traveling further, the value for money is also right in the restaurants. The breakfast buffet is extremely good, very versatile, you need not choose one particular direction and can have both local dishes as well as Asian, continental, English or whatever you choose. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
Close
Agnieszka
Close to the airport
  • Recommended hotel
  • Singles
  • Business trip
  • April 2014
Hotel is nice. Close to the airport. Very big room, with spacious bathroom. Big and comfortable bed. Paid internet. Buffet breakwast and dinner tasty. A bit far away from the downtown. Convenient for short 1-2 night bussines purpose. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Jennifer
A lovely hotel to stay in
  • Recommended hotel
  • Singles
  • City break
  • April 2014
I felt very welcome from the moment I arrived at the Hotel Al Bustan Rotana. The hotel has a beautiful entrance hall and the staff at reception were very friendly and helpful. My room was wonderful, with every comfort and I had an excellent stay. Breakfast was very special, with many choices and helpful staff to assist in making the very difficult decision of picking what to eat! I do hope to return one day. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
Close
Abdulla
Amazing facilities
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
I was very excited for visiting the hotel, but I was shocked that the internet wasn’t free and it cost around 90 Dhs per day. The staff are good and friendly. The room is small but clean. Other facilities is amazing read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Hamda
Neat hotel
  • Recommended hotel
  • Families
  • City break
  • March 2014
The hotel decor was nice and amusing. I liked how the staff behaves when we arrive and also when I need any thing from the. The bathroom need a quick look at it but still it’s good. The fact that a 5 stars hotel does not provide wireless service for free was disturbing. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Yahya
Refreshing smell, refreshing hotel
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
The hotel is nice and the smell is refreshing. The rooms are comfortable and the furniture is modern. The staffs are professional and they respond quickly to any complain. There are lots of restaurant inside the hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Fatima
An amazing big hall hotel
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
we visit Dubai this time for wedding occasion but we are lucky to find a room in the same place which the occasion will be, the reception stuff is good and modern decorated, the room is big size and the bathroom is need more size, the wedding hall is amazing and we really like the atmosphere there , the food and the dinner is very delicious , and we recommend this hotel , its near the airport and in crowed area. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
1 3