Parkhotel Berlin Schloß Kaulsdorf(4 stars)

Brodauer Strasse 33-35 12621 Berlin-Kaulsdorf Show map

Average rating

39 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    3.7
  • Service
    3.4
  • Location
    3.3
  • Food and Drinks
    3.6
  • Sport & entertain
    1.3
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30 hotel reviews in Englishsorted by travel date
Wishes
Half as bad, but no 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
From the outside the hotel appears to be though not as nice as in the picture, however also definitely not bad. On the contrary the name and vielleichta also a stückweit from the outside is when you enter the entrance already not a castle near future they should close the hotel. I personally was - in spite of the papierschildes (in such a promise of hotel simply is not appropriate)-somewhat annoyed, because the front desk only in a back room. The hotel is with marble covered, tacky decor. However, everything very stark. You could much from the hotel make, however ... it seems to me as if there no idea. Neither food nor hotels. It simply cannot be possible, that in a (alleged ) star hotel instead of room numbers small worn plastikschildchen bilander türeck stuck, on which the room number to find. For the price one can in the middle of Berlin in much better hotels stay. I was still after reading the reviews (on the basis of which i the hotel never would have booked) still positively surprised, because it is not nearly a 4 star hotel, rather 3. three star superior i would much, but 4 are definitely not. But you could with a bit of effort and little investment the hotel clearly enhance (presupposed one understands which about hotellerie). A plus is the free wi-fi which unfortunately in many hotels still don't get. I have used it not, but at least advertised. It's clean, except for forgotten corners and bodies (like for instance lamp). On the forgotten places was a clear layer of dust. It is clean (not perfect, but still not disgusting) but very run down. read more
  • Room
    3.0

    Our room was huge, a few guests were in the hotel, which is why we perhaps also a larger room. The condition: it was superficially clean, in the bath bfand however plenty of lime and again and again areas where a thick layer of dust was. In the bathroom a lot of marble and a comfortable bathtub. Was disturbing especially, that there are no towel or toilet paper holder was. The right time. So there is even every bahnhofsklo. How can you what forget? The furniture in our room were partly very scratched and the upholstery on the chairs were torn. (why leaves one broken chairs in a room are?) There is a mini bar, telephone and a tv. All older models but ok. The bed is relatively easily (even if the mattress a little too soft is). But it squeaks! This can already agnz beautifully nerves. The room was but very bare. A tiny picture neberm bed, otherwise blank walls. To summarize white, beige, pink.

  • Gastronomy
    4.0

    For dinner i can't say a lot, since we only the draculadinner and booked breakfast. The breakfast was ok. Liverwurst dried out, but it was delicious croissants ; a selection of rolls was also available. Not 4 star, but the breakfast goes as three star superior by. If it weren't for the disgusting juice would be. Especially the multivitamin is not to drink. It handelts i any cheapest orange drinks, with a juice not much in common and probably never seen a fruit,. Yogurt in plastic cups from the supermarket, is not as what you in a star hotel expected. However, it was clean. There was a selection of bread, two different ' juices ' a selection of cereal, red shortness, pineapple and kiwi, a selection of tea and croissants. In the breakfast room, it is definitely the most in the entire hotel.

  • Service
    2.0

    The telephone was friendly lose but 2 times our booking. We were as a part of the draculadinners and had booked with night. Thereupon we got the maps and a letter, if we wanted, we could also for 100€ the night overnight stay with breakfast to book. Then we called and were told, that we a room want. Then we got but no coupon it (as requested). On demand told, that we already again were forgotten. When we got there we had luckily do not forget, however, the lady at the reception not very competent. Whilst dealing with guests must learn still some. Later we noticed was, that you scheinabr endeavored and nice, but a crude art itself, the us first thought was, that you unfriendly is. Information and so on you got but only on demand. The runs in hotels of the same price-and grups generally different. The cleanliness in the hotel and the room was ok, except for those who have forgotten were (there gathered then a right of dust) and lime in the bathroom. The balcony (the one with the weather didn't use it, therefore also not so bad, however, should be different ) was very dingy and looked really gross. As if since months no longer cleaned. The waiters m restaurant is pretty slow, but friendly. They understand simply not of their craft. They run 5 times at a table, on which a huge stain, caused by red shortness, is. No one came on the idea of a new tablecloth to make. At the end had people (there were only a few tables were set up and the were all occupied) to the dirty table. Salt was empty, after the coffee was only a at the table asked, although the other no coffee, but something else wanted, he got coffee. These are simply things which accumulate and the sum serious are.

  • Sport & Entertainment
    1.0

    Sport and entertainment is not offered, the hotel is located either in a park, but in a relatively small feral garden, the for walking or simply view be entertained. Pool etc. Does not exist.

  • Hotel
    4.0

    From the outside the hotel appears to be though not as nice as in the picture, however also definitely not bad. On the contrary the name and vielleichta also a stückweit from the outside is when you enter the entrance already not a castle near future they should close the hotel. I personally was - in spite of the papierschildes (in such a promise of hotel simply is not appropriate)-somewhat annoyed, because the front desk only in a back room. The hotel is with marble covered, tacky decor. However, everything very stark. You could much from the hotel make, however it seems to me as if there no idea. Neither food nor hotels. It simply cannot be possible, that in a (alleged ) star hotel instead of room numbers small worn plastikschildchen bilander türeck stuck, on which the room number to find. For the price one can in the middle of Berlin in much better hotels stay. I was still after reading the reviews (on the basis of which i the hotel never would have booked) still positively surprised, because it is not nearly a 4 star hotel, rather 3. three star superior i would much, but 4 are definitely not. But you could with a bit of effort and little investment the hotel clearly enhance (presupposed one understands which about hotellerie). A plus is the free wi-fi which unfortunately in many hotels still don't get. I have used it not, but at least advertised. It's clean, except for forgotten corners and bodies (like for instance lamp). On the forgotten places was a clear layer of dust. It is clean (not perfect, but still not disgusting) but very run down.

  • Location
    2.0

    The hotel is quite far from Berlin way (metro drive about 35 minutes to the Alexanderplatz) and walk from about 15 minutes to the metro station. In the immediate vicinity i could only homes discover. For a city break in Berlin pretty bad location and for the money you get much better directly in Berlin. You can sleep as wonderful despite slightly squeeky beds (still such a point in a star hotel not spreads arf), because it very quiet location is. But more also not.

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Jürgen
Surprisingly good - were positively surprised
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
After the mostly bad reviews here, we were very skepisch, which us would expect... And were positively surprised. Safe for taste splendid arguments, therefore here only facts: With the wording 'Parkhotel' - schloss kaulsdorf one expects perhaps more flair, the but-as here- in the direction kitsch can: angel here, stucco there, plastic flowers en mass... read more
  • Room
    5.0

    We had a basement room, but were surprised with the new condition, top mattresses, minibar etc... Only the tv with satellite. Is not mehrstand vo today. Bathroom/shower seemed to be newly renovated, without any fault, shampoo etc. Present and refilled daily

  • Gastronomy
    5.0

    Breakfast buffet surprisingly varied: next to scrambled eggs, hot vienna, brats and meatballs, many types of sausage, ham cheese, various bread/roll sorts. Cereal, yogurt, fruit, tomatoes peppers etc. Nothing was missing

  • Service
    5.0

    The check in the group was perfect prepared, for every guest a friendly word, room absolutely clean, Breakfast service friendly and competent, very accommodating and speedy... The clearing

  • Sport & Entertainment
    0
  • Hotel
    5.0

    After the mostly bad reviews here, we were very skepisch, which us would expect... And were positively surprised. Safe for taste splendid arguments, therefore here only facts: With the wording 'Parkhotel' - schloss kaulsdorf one expects perhaps more flair, the but-as here- in the direction kitsch can: angel here, stucco there, plastic flowers en mass...

  • Location
    4.0

    Kaulsdorf lies in the east of berlin, S-Bahn about 200 meters away from the hotel, approximately 30 minutes to the Alexanderplatz, as well as with a car/ bus. Is not in the expected park embedded, kaulsdorf offers roads and installations from the vorwendezeit, also once again very pleasant to see... Absolutely peacefully located, everyone must decide, if he would rather somewhat remote with good air and quiet or central, hectic and loud as wanted

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Frank
Makes from the outside more than from the inside
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2012
From a Parkhotel, the castle was called, you could actually expected more, on the other side was the price also very low. The rooms are simple only tiny and simply badly airs and will be very hot read more
  • Room
    1.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Oliver
Bad it couldn't
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • May 2012
Bad it couldn't. here you can not stay. The rooms are absolutely grauehaft. The service very bad. The boss (old lady) the time forgotten. Here you would need a Managereinstellen. Could then this hotel probably save. Allegedly problem with the TV since a night. ( HA HA HA ) the complex goes since 30 April not more. The staff, should at least TV switch off. The food awful. The cook should again go to school. The only Ray of hope in the hotel the lady ( Jenny) at the front desk you attempted really all. ERGO: never again this hotel. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Sven
No schlosshotel okay food. Service is okay so.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • March 2012
More appearance than substance. From the outside and on photos it looks very nice romantic. Is also a outpost from the registrar's office. But my wedding, i do not partying. For sleeping and as work stay it is really reasonable read more
  • Room
    3.0

    Reasonable but nothing great. Nice bathroom large and clean. Tv and selection rather weak. No wi-fi in the room.

  • Gastronomy
    4.0

    Breakfast like dinner were really reasonable Music was only a cd constantly played down. An alternative there was not! On request this cd but at least issued.

  • Service
    3.0

    The service was rather weak. The food took evenings near 9 persons too long. The last had certainly 15 minutes wait for your meal. Special drink orders were only very reluctantly accepted. Despite fewer guests were evenings drinks they sometimes forgot.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    More appearance than substance. From the outside and on photos it looks very nice romantic. Is also a outpost from the registrar's office. But my wedding, i do not partying. For sleeping and as work stay it is really reasonable

  • Location
    4.0

    It is easy to reach but also far away from the city. A shopping center with for instance kaufland, intersport is nearby. At night it was pleasantly quiet.

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Jochen
Not recommended
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2011
We stayed in the large bridal suite... Jacuzzi... Mmhh... Protection in the whole room stained carpet, smell of smoke, calcified mountings, moldy head roles in the pool. In the hotel there were no bathrobes, slippers or large bath-towels. But tons of artificial flowers therefor. Bridal suite was completely different! read more
  • Room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Daniel
More shine than reality
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • October 2011
At first glance the hotel looks very good, but only at first glance. Unfortunately, the outdoor area and area of the hotel was very close-balcony many tiles broken and hadn't been cleaned properly-could more be painted again-the Villa can be rented the cleaner the falls from inside-elevator broken tiles and scratched and breached the breakfast consists mostly of finished products-great market sausage, fruit from the box and so on-in the dining room doors were worn and with plastic flowers decorated rolls were fried room very small with attic-on the bed which are the edges-mirror and a few at ... a point on the crack was poorly repaired-when animod. De with two, five stars Wellness advertised-but no/no wellness area-boss when we complained because of the missing wellness area was very rude and not reasonable-no compromise-only moan about one must be able to live! (interest me as a guest or not my problem, if the calculations are wrong)-a company right in the neighborhood in the morning before seven o'clock their work begins (loud if window tilted) positive-staff very friendly-only five minutes walk to the train-quiet at the weekends (the S-rail you will hear very silent) would not recommend this hotel. In Berlin there are better at lower prices (animod. De-I was always happy to date). read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Maria
Not worth the money, stars are not worthy
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • October 2011
Dinner: guests at the same table get ten minutes later the food, six people have already had their soup, two not yet. So wait, wait, wait (for a wedding) breakfast disappointing: no coffee, no butter, only becel margarine, the scrambled egg dish was always empty, both juices also, there were no knives, the service at the table was ragged and unfriendly, because of the many complaints were annoyed, completely overtaxed staff rooms are equipped as pension as four stars hotel, old tv, very little space, pitch this impression strengthened, bathroom okay conclusion: better book another hotel and no wedding in ... partying read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
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Adolf
More shine than reality
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2011
Tacky to schlosshotel with poor staff and service. The candlelight dinner the food was OK, only placement in the wardrobe not particularly... In conclusion, much too far from Berlin for a city trip to Berlin read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Harald
Park Hotel Berlin Schloss Kaulsdorf
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • March 2011
There are many hotels in Berlin, one should do without a visit here. The ITB you could not fussy. The hotel could use a renovation inside and out, and the staff could stand to be made, that it is in the services sector and the paying guests ensure their jobs. Both in the hotel, as well as in the attached Pestaurant you want to apologize actually constantly therefor, the staff work. The rooms are-in accordance with the hotel of age-okay. A swimming pool or a sauna there is none of this-but also not offered. The location is 'Rural ' on ... the eastern outskirts of Berlin-with very little possibilities outside of the hotel to eat or drink. bTW-a conversation with the Hotel manager was canceled on the part of the hotel. I will not stay here again! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Uschi
Thank you - never again! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2011
Hotel on the outskirts of Berlin between Eibfamilienhäusern, only the S-train or car to go to City. New development in the style of a castle where the gnawing tooth of time. After 10 years, occasionally a renovation would be necessary. Staff usually overwhelmed, totally overpriced restaurant. Not very many opportunities around the house to eat dinner or something to drink. So eat right in the city center. The breakfast menu or the very expensive Sunday brunch a disaster. Sorry, we did not recommend the hotel. But there are very nice houses in tenements in the city center, where there is ... a breakfast, as in mom. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Thomas
4 Stars for cafeteria food & in need of renovation archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2011
Room without breakfast for one to two days, but you get in Berlin for the same price a bit better. Breakfast is very overpriced and poor service, friendliness in the restaurant general very strange. There are friendly and helpful but also muffelnde and unmotivated staff. This phenomenon actually attracts the whole place.. We will not stay again! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Nicole
A nice hotel at a reasonable price archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • October 2010
We were now already for the third time at this hotel and each time we are happy. If you want a quiet hotel on the outskirts of Berlin to a very good price/performance ratio, is in the right place here. You can leave the car in the parking lot and you are within a few minutes walk to the train. In about 30 minutes with the S-Bahn and underground in the city center. What more could you ask for. The staff is very friendly and tried hard. The food is very good, but tastes. The breakfast buffet was sufficient-it is ... as good as all you could wish for. Great, quiet, clean rooms. Absolutely Recommendable. Definitely on the homepage of the hotel. There are great deals. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Friedel
Conveniently with public means of transport archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2010
By public transport, for example from Amsterdam central station with s five crawl village is easy to reach. The walk from the train station is a ten minutes and is well signposted. Tip: good traditional cuisine directly opposite the railway station in gleichnamiger restaurant. Cheap and large portions. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Thomas
Sensational! 1 star a archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2010
Despite booking an offer, you didn't feel like second class guests. Perfect hotel for a city break to Berlin or in the garden of the world. We were a little skeptical about the reviews on the Internet, but we were very pleasantly surprised. Great staff, very attentive and courteous. Anytime again! Once again, thank you for the great holiday! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Good hotel, but the staff? archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2010
We stayed at the May 2010 for one night at the hotel. We were very friendly and helpful at the reception. The rooms are very well equipped and very clean. The food (breakfast) was very good. The cleanliness of the restaurant was good and the buffet was constantly refilled. We thought, an overall positive assessment to be able to deliver, but unfortunately the check-out before us. We had Mrs meckeltante disturbed in the account, which crashed and left us feel good on the desk. Therefore, we most other reviews also agree. Nice hotel, but the staff? read more
  • Room
    4.7
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Ralf
Nice Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2010
I cannot say anything bad about this hotel. The staff was friendly and helpful. Despite a large wedding in the hotel we didn't have to wait long time for our food. The room was clean and enough from the size. There are, of course, some improvements, such as, for example, that the bathroom had no toilet holder device for the roll was. There were no hooks or for the towels. You have to complain about, the shower the water from the bathtub squirted out, because there was no shower curtain. But I would return to this hotel. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Sabine
Mission not accomplished archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • April 2010
The hotel has required by its appearance, everything what a good hotel. The interior is very nice and suitable for a hotel. A renovation in some part areas would be appropriate. The staff tried hard to work, but we did not feel especially welcome. A lot of small flaws and irregularities have a modest overall impression. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Kai
So what can you offer any archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2010
So I must first identify the characteristics perhaps positive, since I am fast finish: the rooms are very comfortable and the character of the romantic schlosshotel. But that was it. Let's start from the beginning. The check-in was quite bland, not a single friendly word, one always had the feeling, you were disturbing. When we arrived on evening 11:00 P. M. came back to the hotel and still wanted to have a drink, we were also unloved, to have the time to want. But the disaster was the breakfast. It costs literally 21 €and we were just a reminder ... in a four star hotel. Breakfast was until 10:00 A. M. so, we were 9.30 at the table. First of all, the tables were covered with hand dishes. When we were looking for a nice place to visit, we were constantly looking waitress out bad, that we should make here, otherwise they should cover everything again. The food was for a hotel, which prides itself with an award-winning a disaster. We were in a hostel better. On the coffee we had to wait longer, as we have prepared itself, only, because the waitress about the problems at work, the policy and the usual stuff with a hobby, entail colleague talk. This was to everything with a roll in the hand behind the bar. When we returned home, we noticed, that we had forgotten a toothbrush (electrically). There was a telephone call and we got the next day sent the toothbrushes. It was now broken and the package was sent nominally, which twelve fee of €. A simple packages for 3.95 euros with enclosed bill would have done the same thing, but it would have been too much work. So if you sleep beautifully, but just don't eat anything and service expected, one is here exactly correct. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    2.3
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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Simone
Attractive rooms, poor service archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2010
The hotel is in a quiet location, on a side street, attractive building. The rooms are decorated in a modern style, all in good condition and tastefully. The bathroom is spacious, missing toilet paper holder, unfortunately. The service from the staff both in the evening with a private party in a separate room so in the morning at breakfast were quite slow. The tables were not cleared. Dessert plates and spoons were in the evening only on request. All those present, even the older were generally angesprchen 'young man/young woman'. In the morning the buffet was not refilled quickly, juices ..., jams and range of cereals were a bit carelessly. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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