Hotel Astir Beach(4 stars)

kato Gouves Crete 70014 GREECE Show map

Average rating

151 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.7
  • Service
    5.1
  • Location
    4.7
  • Food and Drinks
    5.0
  • Sport & entertain
    4.9
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26 hotel reviews in Englishsorted by travel date
Robertas
Hotel Astir Beach
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2012
With hotel everything is good, accept the place, very small village - no night life. If I came in Creta with children it will be good place for family relax. I think to much expensive WIFI, because in more cafe internet for free :) and in conclusion it is very good place for family holidays! Thanks for your service. BR, Robertas Lithuania. read more
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Kate
Very close to the beach, wonderful food!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2012
Very good hotel, especially the restaurant. Sandy beach available just across the street. Nice pool, although not many sun loungers available. Restaurant staff very nice and polite, hotel manager not always - once your All inclusive programme is finished, he treats you like you're unwanted, which is not very nice. Rooms were quite nice, but the bathroom could be a bit better for a 4 star hotel... the floor in the room was not cleaned at all. Drinks in the bar were much too expensive! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Tracy & Sean
Excellent Value for money
  • Recommended hotel
  • Families
  • Other stay
  • July 2012
we loved this hotel. evening entertainment was a little basic for us but we enjoyed it. we found patronizing to the other holiday makers and ourselves. however the staff were fantastic and great fun. very few english (we were the only family however everybody spoke excellent english and we had a few language skills so this was fine. rooms basic but we had a balcony, a big bathroom bath / shower. a fridge and hairdryer and air con. all very very clean and although beds were hard it was ok. *** pillows hard and lumpy is my main complaint**** food ... excellent, staff very very kind helpfull and excellent service. just a brilliant holliday. no night clubs so perfect for us! the beach is literally over the road and it was beautiful sofy sand and very clean. this ment one could be on the beach and thoes who wanted to stay by the pool could as they are literally this close. cheap local car hire and a choice of two water parks only 15/ 20 mins away. we went to aqua park which was super small and compact so less walking than usuall but brilliant rides. our son of 9 loved the hotel, entertainment and the local water park. well worth a visit.be truthfull though and expect 3 star and not 4 star if you are looking at everything. but still brilliant value loved it thank you read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Igor
Very good hotel and wonderful cuisine
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2012
The best impression from the Gastronomy, variety and taste (!!!) of food and drinks!!! Not very comfortable shower "cabine". It was difficult to find a boat for the one day sea trip. Wi-Fi access is not low-price. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Aldona
The best hotel in the world
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2012
I was in Astir beach second time. The hotel is exelend for all poeple: chailds, yuang people and old.It is on the see, big swiming pool, small - for children. There are many games for alll. The animation group so fine. I liked their fantastik programes in the evening. The food is so delicates. The personal was very friendly. Thanks for director mistes Manolis for all: he everytime was with our asks, problems,questions for yornes. I hope all poeple in the word liked this hotel. Rest was fantastik. All excelllent. Thank all personal.My rest was beautiful. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nathalie
Kindness, helpfull and disponsibility from all
  • Recommended hotel
  • Singles
  • Beach holiday
  • June 2012
i have spent a wonderfull week in this hotel;i could visit the island easily because the hotel is not far from heraklion and it's easy to take the bus and visit the city and from here we can go with the ship to santorini-a fantastic island- we can take the bus to cnossos(20MN) or to go the east, west or south i enjoy to eat greek food in the restaurand:it belongs to the culture too i say "efkaristo" to all the people who are working in this hotel-in restaurant,at the reception and i don't forget mario on ... the evening( i was not there during the day); i hope i can return next year:(to visit the south!) see you soon! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Malgozhata
A great vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2012
I've visited Astir Beach Hotel with my daughter between 10th - 25th June. We have had a great holiday. The hotel is perfectly placed just by the beach, which is not so broad but it is very suitable for us because my daughter seats on the wheelchair. It was easy for me to hep her to go swim in the sea. There is also a nice, big swimingpool, which has been very comfortable for us. The staff is really kind and frindly. They help us with some technical problem. Our room has been cleand every day. The food was just ... fabulous. There is a possibility to take a long walk along the baech where one can find plenty of butiques and taverns. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Julia
Nice hotel
  • Recommended hotel
  • Singles
  • Other stay
  • May 2012
It is nice, clean hotel near the sea. People in reception desk and staff in general are speakinh foreign languages and are friendly. The only problem is lack of free wi-fi connection. Although there is internet it is rather expensive (6 euros for 2 hours). read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
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Paul
5 star service
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2012
The way that we were received at the hotel was outstanding. The manager and staff could not have been more helpful and we were in our room within minutes of arriving. Nothing was too much trouble and the service we received was exemplary. We had checked with the hotel before booking whether it was suitable for my wife in her wheelchair and had received assurances that this was the case and a room was reserved for us that was ideal for her. The food was excellent with a good and varied choice and we will return to the hotel in ... the future without a doubt. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Ieva
Unforgettable holidays
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2012
Astir is a nice, clean hotel with a tasty food and friendly staff. Also this hotel is situated in a very good location, only 15 km from Iraklion. I would recommend this hotel for the people who want to travel in Crete by car or local busses. Thanks for this hotel I enjoyed every day of my holidays. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sylvia
EMBO course in Crete
  • Recommended hotel
  • Singles
  • Business trip
  • May 2012
I had nothing to complain, it was quite o.k. The hotel was in good condition, friendly staff, the female receptionist could have been a bit more friendly though. The food was good and drinks were included in the buffet. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Danut
Great holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2012
We had a great holiday at this hotel.The staff was very friendly and helppilness.,food very good and many variety of meal. If we will go back in Crete, certanly we will choose again Astir Beach! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Karin
Great stay
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2012
I had a wonderful stay at this hotel. Friendly and helpful personnel. I have only one thing that can be better. I have only one thing that can be better. The beds at the swimmingpool are very hard. A matras is really needed! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Jasmin
Nice hotel close to the beach
  • Recommended hotel
  • Singles
  • Business trip
  • May 2012
I stayed at the hotel for ten days during a buisness trip at the beginning of May. The personell were very friendly and helpful. The hotel and room were clean and tidily. All together a lovely hotel with a nice atmosphere, only separated from the beach by a less traveled road. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Broder
Never again astir beach
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Service in this hotel was a foreign word. A friendly welcome drink the gesture we have never experienced something like that. Dining Without highlights. Room had old furniture, unbegueme beds, dark bathroom, a loud refrigerator. read more
  • Room
    3.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Deniz
Astir beach was great!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2011
I had with friends half board and are only around 22 in the hotel through our late flight arrival and then free meals from the buffet ( you cold food) and drinks into the room as we get for dinner 't be there could. Also when checking out we had to at 10 o'clock the rooms and around about 17 on the way to the airport to make, therefore we were allowed instead of the dinner buffet the lunch buffet use, so service great! Fantastic beach and nearby several shops and restaurants. read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Maria
Close to the beach rather 3.5 star hotel, 80% russians!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The buffet breakfast is monotonous and poor offer. Dinner was good. No shampoo in the bathroom. Beach chairs had to be paid extra, set 6 . In the evening very loud music entertainment, etc. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Katharina
Gehrne again and again. archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2010
We stay at this hotel. Rooms are large and very clean. Food also tasted good. French fries, pasta, fish every could choose something. The Barkipper has worked hard we must not wait for drinks. Pool and whole area was cleaned every morning. It was good activities for children. We are very impressed. Big compliments to all. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uwe
3 Star hotel but not anymore! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2010
The hotel was packed with 95 % Russian, Polish etc. The rest of. About 5 % German, Dutch, French. Anyone who has had to the dining-room servicing example the people don't mind the the hotel can definitely be recommended. Good beach location, the rooms and the cleaning ok, food and service for a 3 * were fine. Unfortunate, the pool bar was closed during the day and everyone had their own drinks at the main bar in the hotel had to get. The padded bar stools were always wet and looked accordingly! The pool bar opened only evening and for ... paying guests, you couldn't even with an all-ouzo, even though in the outdoor area were all taken and no man sat at the pool bar. We felt as all inclusive. Guest like 2. Great. Long waiting times at the main bar were no rarity and also the friendliness haberte to tended to be. After 8 years in Crete and eleven years holiday in Greece we already experienced much better as it "BIG" written here hospitality! The travel agency to the hotel, only once Bergrüßung then should we call the Central, if we wanted something. The entertainment was every day except on Wednesdays, they tried hard, but every day in about the same system and only at the expense of the vacationers, barrel. The two music CD's you knew recite the second week. We didn't have a Greek evening dinner outdoor showers, possibilities were available. The hotel seemed more and more on Eastern guests to adjust. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Axel
NO way 4 stars! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2010
The hotel is in a perfect location. Right on the beach (man). In the wider surroundings only pebble beach. The hotel was 95 % Russians and Poles. All four families from Germany and Austria. To get in touch with to Eastern seemed very tough. Either you could hardly English, or felt very reserved us which was a shame. We found it particularly interesting to reserve beach chairs, morning at 6.30 am. The rubbish still or again? anyone as time with what once again? We also found it a shame, the pool bar was closed during the day and not ... all-inclusive was offered. You had to walk up to the lobby bar, because of the drinks. The rooms were practical. The air conditioning was too small and was right next to the bed. It is not so cool, but the us across the closet. Also did not colder als18 degree, but were never met. It was never colder than 25 -28°C. The bathroom was very small and cramped with no windows. The food was monotonous, lack of choice and true partly not good. For example. Once the spaghetti were too old, the meatballs were really were charred and to top it off there was a day the good iglo fish fingers. The soup was partially like water (without contents). If it didn't work we went out to Zatziki pulled with salad. All of this is never a four star hotel. The whole area was clean, but poorly maintained the lawn in front of the hotel was from the sun withered and verbrand. The entertainment was very friendly, but without ideas. Every day the same program. Not bad We found the Bimmmelbahn, the for 8 euros. eine1 hour city tour. We were able to the local area ( cheap restaurants and tavernas nearby) see. The Infoboard at the hotel there was only 1 German travel agents. If all the others are deducted? Don't be surprised us would go there again. As a comparison: We were 1 year ago the Mare Blue Village in Chersonisos ( a 4 star) this hotel has really should be a four star, but unfortunately a mountainside, but otherwise shoulders. read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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