Hotel Istana^{(4.5 stars)}

Size of the bathroom

6.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Disabled-friendly

4.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Overall condition of the pool area

3.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

4.0

Transportation connection and available excursions

5.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

5.0

sufficient size and clean with a wonderful bed

breakfast as mentioned above bar in the entrance hall with live music and maintained drinks with very good service

everything great from the friendly front desk to the cleaning

Pool available in the well-kept garden

fine hotel from the decor to the service decor of the rooms were very good, the best the bed with supermatratze the a relaxing sleep guaranteed several lifts with faster speed breakfast buffet with mostly Asian food, good coffee served what I personally always pleasant think

good location, everything also on foot fast reachable chinatown, Petronas towers of 20 minutes otherwise buses to take advantage of, are offering a clear view and of course at a very reasonable price

the rooms are huge. As mentioned in other reviews described, are the rooms already getting a bit old. But a massive double bed with good, solid mattresses, a flat screen where you evenings the photos can see and a fruit basket to welcome the everyday exertions of long flight soon forget. in the room there was a mini-bar and daily 2 bottles of water, a coffee maker with lösl. Coffee and tea, safe. Air conditioning ( silent and well adjustable), daily a daily newspaper. the bathroom is very spacious, but already shabby. But OK.

we had booked with breakfast, and this also have thoroughly enjoyed. Like already in some reviews described: is true, there is no sausage! however, the offer is so versatile, that you like for a few days on sausage can do without. 4-8 chefs are in a open kitchen every morning at the guests' well-being of the guests hard-working. It eggs are completely according to desire prepared, it will be waffles and crepes baked, it is soup cooked and, and, and. Don't forget the wide selection of roasted Noodles, Rice, vegetables and meat. Fresh fruit, fresh vegetables and salad, cakes, muesli, yoghurt. the restaurant was clean and modernly decorated, the buffet is a feast for the eyes, constant replenished and rearranged, crumbs will be removed. Attention on hygiene.

the staff are exceptionally friendly. at the front desk it is very hard-working the guests to help. when we went to the breakpoint for the hop-on-hop-off tour of the town inquired, we received the route expressed with a few good recommendations. the staff at breakfast were is continuously friendly and attentive, even if there was' peak hours' very hectic to go.

There is in the garden a beautiful pool. We did not used, the area looked very clean and attractive.

the hotel Istana is a large city hotel with about 500 rooms. The hotel is a bit ' years' old, but in a good and clean condition. the audience is international. The reception in the hotel was exceptionally friendly. We can without problems already at 9:00 o'clock in the morning our room relate.

the location of the hotel is almost not to beat! A short walk to bukit Bintang, here you will find plenty of bars, shops and entertainment possibilities. the shopping mall'pavilion' is in the immediate area. There are for each purse the right. On the ground floor you can wonderful food. You choose between restaurants or open Stalls. It is intended something there for every taste. Everything is very clean, there are plenty seats available, the food will freshly prepared, it is fast. the fernsehturm tower and the Petronas towers is about 15 minutes. the station of the monorail is only by 1 crossing separated from the hotel.

our room the 'club' - category was on the 18th floor location. I had previously by email asked, that we look to the ' twin towers' have, but you could me however not promised and unfortunately it did not work- a great shame. the room was approximately 40 meters² 2 large and decorated in warm tones. There was a very, very large bathroom with two washbasin, shower and separate, small bath tub. the bathroom was with hair dryer and various Pflegemitteln , as well as various bath and toilets-Toiletee. in the room there were the usual comfort a five star hotels, very large and comfortable double bed with plenty of pillows, safety-box, bathrobes, Slippers, iron and iron, flat screen with various tv, pay tv and Radiokanälen . Comfortable, that both the air con (very silent), as well as the lighting of the room from the bed rules must be laid down. furthermore was the room with a kettle equipped, there were every day instant- coffee and tea filled up, also every day two bottles of fresh laid out. the cleaning of the rooms was OK, the luggage service on arrival and departure quick and correct. Although all tips in the prices included in the price, but everyone was happy about a small appearance as a visible demonstration, that you with the offered Performance is content. The room type 'club' and 'club-suites' made possible the access to the 'club lounge' -here then free Wi-Fi and computer, during the day juices, soft drinks, coffee and tea, as well as from 6:00 P. M. cocktails, drinks, Wine and beer free available. furthermore the time from 17:30 to 20:30 free snacks, Finger and other warm and cold ' Appetizers' enough. Who likes, can also in the 'club lounge' breakfast in the morning. Further comfort the 'club' - rooms are: daily ironing service for a clothing, daily newspaper at the door, 20% discount on laundry service, relaxed check-in and check-out in the 'club lounge' the atmosphere in the 'club lounge' was very relaxed and relaxed. Although there is no designated 'dress code' in the lounge and it was also no one turned away, but it should of itself understand, that flip flops in the room remain, and the sight of naked, hairy Männerbeinen , in shorts push, should the other guests definitely not be expected. The low extra charge of the 'Deluxe' to the 'club' category is worthwhile already, if you after a day full new impressions only one or two relaxing glass of wine, beer or cocktail in the 'club lounge' enjoys, before you go back to the food into town betakes. (if one it then creates) In my view, our room in need of renovation, the carpet and the seat bolster were partly stained. especially should the bathroom paint, the walls were more yellow than white and the shower stall looked for mold also not really nice.

We had only booked night/ breakfast booked. the breakfast was as in many Asian business hotels both 'continental' , as well as 'asian' held. Of course the ' Eiermann ' or a ' Eiermann and a' Eierfrau '-boiled eggs, fried eggs, Omelet with various, fresh ingredients, freshly prepared Pancakes and even crepes. Next to it then warm, Asian food and soups with herbs, spices and all kinds of other exotic Culinary Delights. Numerous in pastry, Bread, croissants, toastbrot, cakes, Cereals, honey, jams and cheese. fresh salad, Tomatoes, gherkins, Peppers, onions and so on Lovely fresh sliced fruit -it was really really great and if you don't like-well-on the offer it was not convenient. the service was attentive, empty plates at the buffet were quickly replaced, the tables quickly cleared away, the silverware with tea or coffee perhaps sometimes a little too long lasted. And strangely would be 'green tea' extra to pay been. particularly beautiful i found, that in the morning in the open can be purchased and not in an air-conditioned area-so the day started really nice to, especially when at home Temperatures just above zero degrees. The ' appetizers' in the club lounge were highly recommendable, very tastefully and beautifully presented

the service and the staff at the reception, as well as the remaining staff were very attentive and friendly, everywhere one was with a smile caution, never grumpy faces. The Communication at reception, in the restaurant or in the lounge was smooth.

big pool in the garden, fitness room, Jacuzzi, sauna, spa area with beauty and massages

The' hotel Istana Kuala Lumpur City Center' is a very Central, 5 star business hotel. The 505 rooms the category 'Deluxe' and 'club' , as well as the 'club' -suites are spread over 23 floors, in the upper Floors are the rooms and suites of the 'club' - categories -some with direct A view of the Petronas' twin towers ', as well as the 'club lounge' the guest structure was very international, in addition to businessmen however too many tourist. the hotel has two restaurants, a large, beautiful Foreign swimming pool with seat and couch possibilities, spa area with sauna, Jacuzzi, beauty parlour and massages, as well as a fitness center. In the large, plentiful decorated lobby of the hotel with verandahs bar every evening live music instead of. the prices for the cocktails at the bar move on the international level. A sports bar with international sports, several billiard tables and darts slices then appropriate feeling-if you like it. Lovely is the inner courtyard with beautiful Lawn, trees and many flowers, here it is wonderful breakfast in the morning, during the day relax and in the pool bathe or evenings a drink. access to the internet on the whole area of the hotel via Wi-Fi, in the rooms High Speed access to the internet via cable, Costs about 60 MYR => 14,00 euros

Arrival in the 'satellite terminal' of the KL International Airport, then drive the flughafenbahn to the main terminal, immigration and luggage claim. Around with the taxi into town come, is previously a taxi coupon to buy. Is actually not a problem, but since there were four of us, had a greater taxi ago, the coupons but only on the 'greater-limousine-switch' to buy-but all not a problem, with a bit liek meat we then also had the switch found-Taxi coupon for the greater limo has 200 MRY => CIRCA 47,00 euros for the four of us cost. The people all very helpful, nice and friendly. Little hecticness on the airport, the arrival was really very, very relaxed. The Taxi to the hotel then about 50- 60 minutes lasted, approximately 70 kilometers the hotel is in the so-called 'Golden Triangle' area. golden Triangle therefore, because it is the heart of of the city for business, shopping and entertainment forms. In this area is for example 'Bukit Bintang' -a great County with varied possibilities for purchase, entertainment and activities in the free time. but also the Petronas Twin Towers, Television Tower, convention center, several shopping malls are comfortably within walking distance. Itself Chinatown with the 'Petaling street market' or the friends ' Central market (handicrafts) are comfortably within walking distance. approximately 200 meters the 'Istana' there is a mono-rail station and in front of the hotel there are numerous taxis ( Taximter ). Unlike for example in Bangkok it was in Kuala Lumpur as well as a pedestrians life, so you sights also on foot explore can. in the immediate area of the hotel numerous restaurants and bars. And as a ' Essgasse ' to descriptive street with a restaurant next to the other - the dishes in the shelves before the restaurants presented, the preparation is mostly in the open instead, wherein two woks and a gas canister the kitchen -everything very simple and authentic decor. Downstairs restaurant, in the floor above, then hotels (rather without stars) and rental of rooms. One must like it-and so exactly you should not look, who it does, it will then probably hungry stay.

We stayed at the Istana almost all room categories booked. All share is, that they very big are. We were the last time 1999 in the hotel Istana and as mentioned above a club suite. We were however extremely disappointed this, as we have seen, over the last 11 years but nothing at all at the rooms was made. The carpets are very worn, as mentioned was a sheet not clean, the cleaning of the rooms was poor, the small fridge was empty (in a suite), and furthermore not completely clean and probably from a earlier Century, the sliding door in the bathroom, the the toilet disconnects, could not be moved. The mirror in the bathroom were partly blind. The hairdryer was still from the useless Gummiluftschlauch. The tv device was also at least 10 years old and for a city like Kuala Lumpur only 14 channels to offer is to put it mildly, been extremely poor. Furthermore most of the channels not ideal Picture to welcome the furniture in the room is categorically from the opening time of the hotel. All together simply a disappointment and a proof like good made pictures and video internet fool can.

The Istana it has several restaurants but we this time none of the quotes used. For several weeks, the Istana a new Indian restaurant, which is on north Indian kitchen specializes in. We can therefore only the selection of dishes in the club lounge judge and this is with 5 suns to values. You could in the evening well and gladly in the lounge free meals can... We do therefore on an assessment of the gastronomy.

Over the friendliness and willingness to help of the staff needs no words to lose. It is not a point, which in Istana to cause for criticism is. Wishes of the guests there are about to be. However must have the staff which the room cleans something be said. The room was on two days to certain organizations completely clean cleaned, the hair from the previous guests were in the second toilet not been removed. The Überwurflaken of the bed had dirty streaks on and was a bit worn.

The hotel Istana has a wonderful and quiet pool area. When it rains, however the complex immediately closed, which was a guests the US fell sour aufstiess. Apart from that features the hotel Istana on all services of a 5 star hotel.

The hotel captivates still from the outside through its majestic architecture. There are totally 515 hotel room and suites. Because of our repetitive, earlier stays, we decided a club suite. There is the breakfast of course in the club lounge included. Bay you get a room in the club floor category is the access to the lounge the whole day through possible, in the afternoon is afternoon tea is served, in the evening there was next to Apérohäppchen also alcoholic beverages free. The Istana has an internationally mixed guest structure. The hotel is more on business people set.

The location the Istanas could not be better. 3 of the most beautiful and largest shopping malls are right in the immediate vicinity and to reach on foot. The Menara tower is in five, the Petronas twin Towers in 10 minutes by taxi. The Petalling street (night market) is on foot in well 15 minutes to reach..