Hotel Club Amigo Mayanabo(3 stars)

PLAYA SANTA LUCIA, NUEVITAS 23882-3203 View on map

Average rating

54 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.2
  • Service
    4.1
  • Location
    3.7
  • Food and Drinks
    4.2
  • Sport & entertain
    4.5
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14 reviews for this hotel sorted by travel date
Peter
Fourteen visits and counting
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
Club Amigo Mayanabo has always been a personal favourite of ours. The hotel is very clean, public washrooms always stocked with toilet paper and soap and in general areas employees are constantly cleaning. We enjoy the "All inclusive" rate and the type of guests are mainly the older crowd including many, many returnees. Most are from Canada with a few from Germany, Argentina, Colombia and of course local Cubans. read hotel review
  • Room
    6.0

    Some rooms are smaller, but one can upgrade to a better one if agailable. Air conditioning works well as does TV, but there are very few English channels. The rooms have no balcony, but on the lower level there are patios and teraces with lounge chairs and tables. There is a safe, telephone, but no coffee machine, This hotel survived the hurricane and many long hours of work were completed by the faithful workers who did their very best to ensure that we, the first planeload of tourists after the terrible devastation, saw a lovely clean hotel, which has become after all the years, even better with lovely greenery and the little stream running through the lobby as before in the 80"s is now stocked with fish.

  • Gastronomy
    5.0

    There are three restaunts. A coffee bar serves excellent cappucino and at lunch there are hot snacks. A salad bar is also available with salads and fresh fruits. Cleanliness in the dining areas is good and there are never any shortages of cutlery or dishes as one sometimes find in larger hotels. The cuisine is traditional but Rapahel, the Chef will always try to oblige should something special be needed. The atmosphere is very family-type and relaxing and for us is like our "second home". No-one waits for a tip in this hotel, but if the service is good then we always try to help out to show our appreciation.

  • Service
    6.0

    Service is EXCELLENT and although we have travelled to many areas, Mayanabo"s staff are the best. Staff are well versed in many languages and go out of their way to learn more. Room cleaning is good. Any complaints are handled well and efficiently to the best of their ability, but one must remember it is Cuba, and things maybe somewhat slower if new parts etc., are needed. Staffs friendliness goes above and beyond the call of duty and most have a knowledge of foreign languages, especially the Entertainment staff. Room cleaning is thorough and one will most likely receive a special towel arrangement on their beds when returning to the room. We cannot comment on additional services, but there is a nurse on the premises and the clinic is about a five minute drive. Staff are very professional regarding handling complaints and will do their very best to ensure your complaint is taken care of.

  • Sport & Leisure
    6.0

    The number one Entertainment group are the very best in this hotel and try to ensure everyone has a good time, whether they be older or younger. There is a kids show every evening and sometimes the adults are invited to join in the fun...not to be missed. The beach has changed somewhat since the hurricane and advice is to take along water shoes, but the sand is very nice and workers are seen removing seeweed most days. We did not visit the disco so cannot report on this, nor did we use the Internet service. There are umbrellas and shady areas around the pool and the sunbeds are very clean. The pool is always sparkling and one can see that by the way the it is taken care of every day, even in inclement weather.

  • Hotel
    6.0

    Club Amigo Mayanabo has always been a personal favourite of ours. The hotel is very clean, public washrooms always stocked with toilet paper and soap and in general areas employees are constantly cleaning. We enjoy the "All inclusive" rate and the type of guests are mainly the older crowd including many, many returnees. Most are from Canada with a few from Germany, Argentina, Colombia and of course local Cubans.

  • Location
    5.0

    Walking distance to the beach is dependant on where rooms are located is around 2/5 minutes There is a small shopping areas, consisting of a few small stores and a bank. There are several small towns between Santa Lucia and Camaguey and there are excursion possibilities which can be reserved at the hotel.

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Benno
Peace and beach holiday.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The hotel is dated, but here and there are always painted and being worked on. I was 13 years there and was rather disappointed, but it has but here and there which changed. There the pool was completely rebuilt and partly the rooms updated. At that time, i would, the hotel is surely not recommended but what i now can. Rooms were cleaned daily and hand towels were changed according to desire. Generally good for a beach holiday. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Robert
Great all inclusive hotel
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2013
Club Amigo Mayanabo is a great All Inclusive Hotel. They have a nice big pool and a beach with beachbar. They offer watersports and there is entertainment for kids. At night there are performances for young and old. Beside the buffet restaurant, there is an a la carte restaurant as well. But you need to book ahead. Around the hotel there are some diving options (like feeding bullsharks !!!). We loved this hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Matthias
Not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • February 2013
Very run down, rooms in terrible condition. Luckily only one night during the round trip. For a longer stay not recommendable, unless you fly to Cuba to party read hotel review
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Martina
vacation in the case friends archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
A older older hotel but clean cA, 230 rooms. A hotel block in our time inhabited as it renovated is, without additional Lärmbelässtigung. It is a pure all inclusive hotel with good offer. Too many Canadians, little German or Austrians, on the weekends or vacation days also Cubans. From singles to families were all age groups represented. read hotel review
  • Room
    5.0

    Be careful what you get. The first room was more modern 220 volt outlets with hair dryer and but only with window and very small and at the front of the hotel supplies until 3 o'clock night because of the neighboring disco very loud. Some rooms have mold but not all. The second room in block 1 Sten was a little larger and a terrace with a chairs and stools but it only had no hair dryer and no 110 volt outlet in the mirror area. All rooms have air conditioning is very quiet. But due to the location near the stage was not needed before 23 o'clock in the bed go.

  • Gastronomy
    6.0

    A restaurant with attached Al la carte and a snack bar near the pool. With a pool bar, a coffee bar( very good coffee) beach bar and a piano bar (after hours 23) was good. For a country no food imports, the food was very good and the selection also unfortunately sometimes a bit cold but there was the possibility to fresh prepared food to go. The Christmas and new year's Evemenu a sensation and without extra charge. The restaurant was a bit dark in some areas, the table cloths not quite as clean but I had encountered elsewhere in the 4 star area already worse.

  • Service
    6.0

    the staff were in all areas very friendly and warm without the I the feeling had they were the tip, although the speed was raised had. Some employee afterwards something German, English and if you are a little bit of Spanish attempted increases the joy on both sides. The cleaning of the rooms was perfect. Laundry service on request possible, but I have not used exactly as the medical employee. Child care I needed also not. Fairly run-down location the mini club.

  • Sport & Leisure
    4.0

    There was a fitness room with good facilities only 2 devices broken and angränzerder massage possibilities for 1 hour 20 CUC) bicycles for rent which unfortunately come down. The entertainment was monotonous and way too loud. The evening entertainment with dancers and live music were good way too loud. Peace was only at the beach possible with enough chairs and sun screens. The beach was clean and you could get free kayaks and pedal boats or with the Katamairan. Stayed in the pool area many beach chairs were broken and no esgab sun screens but depending on position of the sun a shady spot.

  • Hotel
    5.0

    A older older hotel but clean cA, 230 rooms. A hotel block in our time inhabited as it renovated is, without additional Lärmbelässtigung. It is a pure all inclusive hotel with good offer. Too many Canadians, little German or Austrians, on the weekends or vacation days also Cubans. From singles to families were all age groups represented.

  • Location
    4.0

    to the beach there are about 100 meters. The next place is about 500 meters away with options for shopping in the kiosk similar buildings. The next larger city is 110 kilometer away Camaguey by taxi about 65 CUC back and forth or a trip with a visit of the tour operator to book. The Tranzfair to airport 3.5 hours with a brief break in Las Tunas, but interesting to see about Cuba. The hotel as well as the neighboring hotels are equipped with shops where you can required get. A few excursions were offered but because of lack of guests be, but instead of our found.

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Mario
for 3 stars great hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2011
the hotel Mayanabo in Santa Lucia (Cuba) is a spacious hotel complex with approximately 270 rooms, which on the ground floor with terrace equipped. Almost all the rooms are with a view of the sea equipped. To the beach there are at best hundred meters. The rooms are clean and all have a air conditioning, bathroom with shower and toilet, a telephone, safe as well as a TV. The rooms be with a lot of love cleaned daily and with a small tip with so many surprise in the room! the hotel is for families with children suitable but also ... single their moneys worth. The hotel will mainly by Canadians visited, but also more Cubans with foreign currency especially in the holidays and at the weekend use the reasonably priced hotel complex. Further are still German, Spanish and French there. the age of the guests accroaches the whole width from babies to retirees! read hotel review
  • Room
    4.0

    Clean and reasonable Ground floor with terrace Inside tv, safe, shower and Klimautomatik

  • Gastronomy
    4.0

    A restaurant a coffee bar and bar night clubs as well as the beach bar El Rancho

  • Service
    6.0

    friendly staff wherever you look. Spanish and English is host language, German rare!

  • Sport & Leisure
    3.0

    Clean pool but too much chlorine in the pool anlagewas to redness can lead

  • Hotel
    5.0

    the hotel Mayanabo in Santa Lucia (Cuba) is a spacious hotel complex with approximately 270 rooms, which on the ground floor with terrace equipped. Almost all the rooms are with a view of the sea equipped. To the beach there are at best hundred meters. The rooms are clean and all have a air conditioning, bathroom with shower and toilet, a telephone, safe as well as a TV. The rooms be with a lot of love cleaned daily and with a small tip with so many surprise in the room! the hotel is for families with children suitable but also single their moneys worth. The hotel will mainly by Canadians visited, but also more Cubans with foreign currency especially in the holidays and at the weekend use the reasonably priced hotel complex. Further are still German, Spanish and French there. the age of the guests accroaches the whole width from babies to retirees!

  • Location
    4.0

    distance to the beach about a hundred meters on the sandy beach santa Lucia! nearby are the Centro commercial for shopping as well as the Coco beach and the Flamigos nearby. worth seeing also the old town from Camaguy and Las Tunas nearby(70 kilometer)

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Erik
Holiday- archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
Holiday-nothing else possible! Pleasant all inclusive resort at the end of the world-to the next bigger city (Camaguey) one drives with the car about 2.5 hours. With luck you can see outside of the plant for it also Flamingos. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Marcos & Heike
Within 1 year disaster worse archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2011
As a result of the economic situation and the upheaval on Cuba with the follower seeking dismissal of the staff we can recommend this hotel for over 15 years, for the first time, not more, but each only advise you not to go there, to book here: The first two weeks we have been hit by heavy deep foothills, so you in long trousers and jacket to survive the day, about 15 degrees outside with ice with wind. Hot water is usually produced with solar panels, what worked due to lack of sun, of course not. Thus we had seven ... days long ice-cold water, because the hotel was no gas for heating was available and also not really bother you, this heranzuschaffen as soon as possible. Result was, that our group with more than 15 persons over ten to cold, fever, cough, etc. patients. The actually scheduled dive trip fell into the water so literally. Point food & beverage: Simply only horrible! At the buffets were served only banana, rice, beans, etc., meat only in the form of bones with leftovers from, the grill only burgers, fish with much bones or krosse pig skin a, but no edible meat or similar-each day the same muck four weeks. Drinks were only carelessly together, with 'cocktail' or similar has nothing more to do this. The pool bar is normally until 23 hours open, but is already to 22 hours packed up. Each evening there was no coke or more it also no beer (whether or not there was and the bartender only didn't want, I don't have time to be desired). So the to 23 hours open in piano bar in the basement, also here no beer (or Luke warm, cold dish) and no coke/juices, etc. daily statement: 'not today, but perhaps tomorrow again'. The local tour guide by Neckermann was therefore Jorge daily in the hotel, has very much and has also very welcoming with us with to help with the management please auditioned, this has it then managed, one evening a roast to organise the grill, all day! You can tell the staff a general certain 'slackness', which will take place in the upheaval on Cuba (see news, Google or similar) justified, but not to the detriment of this can go customers! The coronation of the whole were searched even bags of multiannual regulars at the exit of the restaurant, should be left to take on the safe side, that none one piece of bread or an egg or the like with to the outside (probably more for the employees and their families). Outside there has changed a lot also on the negative side, so the half of the shops have closed in the Centro Comercial (and the in the high season), in the shops it is but almost nothing more to open buy, only in the hotel you will find the one or the other small gifts, T-shirt etc. Excursion possibilities only over Neckermann (here we can recommend the excursion to the king ranch, rodeo, horse riding, great food-the best during our whole holiday-, lots of fun and jamboree for only 29, -CUC/person), on own fist one comes from Santa Lucía only difficult away, as there are no rental car available, other connections are not. Nor, for example, the bus, the wegrationalisiert the diver with equipment daily basis to return, everything. So is it then run with 15 kilogram equipment, especially the way back with a wet suit/jacket etc. is very pleasant. Finally, there is, that so far in all the regulars very popular hotel with the above-mentioned points very far off is, no one here would book the hotel again travellers, but rather on Gran club or brisas Santa Lucía avoid, because it was no complaints about the food, service, etc.! We can only to everyone urgently, during the upheaval Mayanabo to the book, because the situation, the rule now, have with nothing more to do on holiday! If we are to believe the these days arriving e-mails from friends from Santa Lucía, the hotel Mayanabo is to be closed in the march, when and whether it again open is, one can only speculate! read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.8
    Quality of the beach
    6.0
    Child care or playground
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    3.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Diana
Good stopover during a car trip archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • August 2010
While we have us a rental car tour decided after a short drive to Santa Lucía to two days 'car break ' and to the beach to relax. The hotel consists of a main building and several 2-story room buildings. It has a pool, buffet restaurant, lobby, pool and beach bar, volleyball and tennis courts. Our room was with two twin beds with night tables, wardrobe, dressing table and TV, bathroom with shower the, toilet, wash basin and hair dryer. On the terrace with two chairs. Both the quality and taste of the food in the buffet restaurant were good. ... Drinks came very quickly at the table and the service staff did a good job and was always friendly. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
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Sabrina
For 2-3 days really ok archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2010
This hotel was surely not a luxury hotel. It was simple, but also relatively cheap. read hotel review
  • Room
    3.0

    The rooms were nothing special, rather a little worn, but for this price ... it was clean actually always.

  • Gastronomy
    5.0

    The food and drinks were actually very good. After a week or so boring. Too bad that the beach bar closed so early.

  • Service
    3.0

    The service was normal. Not great, but not extremely unfriendly. With a little bit of Spanish we had better service.

  • Sport & Leisure
    3.0

    Yes the evening entertainment wasn't anything for me, except I thought the hotel band was still cool, otherwise, there were some games and they were partly a little embarrassing. Beach chairs at the pool and on the beach, with beautiful umbrellas. About 10 minutes down to the beach, as there was a diving station but it did not belong to the hotel.

  • Hotel
    4.0

    This hotel was surely not a luxury hotel. It was simple, but also relatively cheap.

  • Location
    4.0

    The beach was quite long and broad. The ocean was for the most part sea urchins and lots of seaweed in the water, one really had to see the ground that one didn't step on sea urchins.

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Josef
It was no dream vacation archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • January 2010
Many defects in worn and zimmenr turning bicycles, tennis court etc. broken or not usable, at night in many areas of the complex noise from adjacent disco, hardly any possibilities for tours in the area, entertainment in the club was very bad, drinks quality. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    1.0
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Martin
Hotel is absolutely recommendable to further archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2009
Hotel is absolutely recommendable to. The staff are very helpful and all are very nice. The beach is beautiful and clean, also the room. The buffet was good too. It was a successful holiday in this hotel! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Willi
Looked for and found archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2009
The hotel exceeded my expectation Mayanabo absolutely, there is really the price/performance ratio! The staff was very friendly and helpful, the through a small tip of course friendly and helpful is, as everywhere in the world. The fried eggs for breakfast were class. The buffet was varied and was always refilled again. A big compliment also to Jorge, the tour guide from Neckermann, always with the a and advice to help you. I'm coming again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Beatrix
Holiday among friends archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
We are ale couple arrived and had a wonderful vacation among friends experienced. The staff was from the reception to the gardener to helpful and courteous friendly. The room are small but we are also in room, the cleanliness was OK. The food was good it was always something new at the buffet was always the staff attentive and Very friendly and accommodating after three days were already the drinks on our table. Christmas and New Year's eve menu was with the best what we experienced. have until now a compliment to the hotel We can only recommend the hotel. ... Our opinion is the hotel undervalued. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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