Hotel Costa Calero(4 stars)

Urbanización Puerto Calero, s/n 35570 Puerto Calero Lanzarote View on map

Average rating

852 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.4
  • Location
    4.7
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
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260 reviews for this hotel sorted by travel date
Peter
A great hotel for families or couples
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
We have been going to Hotel Costa Calero for 10 years. We have been as a couple, many times, and also we have taken teenage grandchildren. They were very happy with the hotel and its facilities. read hotel review
  • Room
    6.0

    Good size with excellent balconies and nice bathrooms. We prefer sea view, but many people we speak to prefer the garden rooms where guests can enjoy private grassed areas most sheltered from view by trees and ornamental bushes.

  • Gastronomy
    6.0

    The main dining room is for buffet breakfast and dinner. Both of these are buffet style. There are chef stations for dishes of the day freshly cooked. The evening buffet varies on a 14 day rota with themes such as Canarian, Spanish, Chinese, Mexican every couple of days. Lunch is again buffet, with chef stations for fresh preparation of varying meat and fish. Lunch is served a a large, airy poolside restaurant. We particularly like the outside terrace area of the main restaurant for breakfast and dinner.

  • Service
    6.0

    We find all of the staff - reception, bars, dining rooms, pool area and room cleaning are always helpful, friendly and efficient.

  • Sport & Leisure
    6.0

    There is an in house animations team of around 7 under the supervision of team leader Comacho, who has been at the Hotel for several years now. They provide excellent facilities for all age groups and also put on their own shows in the Theatre 2 or 3 times a week. They are very good at involving all ages.

  • Hotel
    6.0

    We have been going to Hotel Costa Calero for 10 years. We have been as a couple, many times, and also we have taken teenage grandchildren. They were very happy with the hotel and its facilities.

  • Location
    6.0

    Very quiet up market yacht marina with lots of quality shops, bars and restaurants and only one other 5 star Hotel (nice - but not as good as the Costa Calero). Lots of easy walks from the Hotel. Free bus service from Hotel to larger resort of Porto del Carmen from where there are easy connections to the rest of the island.

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Clifford
Top class hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Just back from another stay at this hotel ad cannot praise it enough. This was our forth time here and the quality and standards remain constantly high. All the staff are very welcoming, helpful and friendly, they go out of their way to ensure you enjoy your stay. The grounds and public rooms are comfortable and very clean with plenty of sunbeds and seating. The spacious and airy dining room with the option of indoor and outdoor seating has a good choice of hot & cold food to every taste. The bedrooms are starting to look in need of refurbishment ... but are very well maintained and spotlessly clean. We would not hesitate to recommend this hotel and look forward to going back many more times in the future. C & C Payne (Jan 2016) read hotel review
  • Room
    4.0

    In need of refurbishment but well maintained and very clean.

  • Gastronomy
    6.0

    Plenty of seating indoors or outdoors. Good food with plenty of choice.

  • Service
    6.0

    Very helpful and friendly staff. Everywhere do well kept and clean.

  • Sport & Leisure
    6.0

    Choice of pools, good daytime and evening entertainment.

  • Hotel
    6.0

    Just back from another stay at this hotel ad cannot praise it enough. This was our forth time here and the quality and standards remain constantly high. All the staff are very welcoming, helpful and friendly, they go out of their way to ensure you enjoy your stay. The grounds and public rooms are comfortable and very clean with plenty of sunbeds and seating. The spacious and airy dining room with the option of indoor and outdoor seating has a good choice of hot & cold food to every taste. The bedrooms are starting to look in need of refurbishment but are very well maintained and spotlessly clean. We would not hesitate to recommend this hotel and look forward to going back many more times in the future. C & C Payne (Jan 2016)

  • Location
    6.0

    A lovely place to relax with options to visit interesting places nearby.

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Colin
Still superb!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • November 2015
This was our fifth visit to this still GREAT Hotel. The returning is due to the high standard of 'care' received by us from all disciplines of staff and also because we move INSTANTLY to holiday mode on arrival. It is always spotless EVERYWHERE, the rooms service almost to excess and a generous choice of foods at the buffet. Drinks are another plus when enjoying all-inclusive, with bottled wines provided and International brands of spirits etc. The gardens are a delight and sunbeds MOST plentiful. PLEASE do not reserve, there really is no need! The quiet location suits older clients ... and the nearby marina gives a contrast in both outlook and cuisine when required. AN ALL-ROUND GOOD EXPERIENCE. Two things need attention now - The Spa is overdue for a face-lift, and the out-dated baths need replacing by walk-in showers to assist access for elderly clients. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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William
Best hotel in the Canaries
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
Second time at this superb hotel, everything is first class. The location, the facilities, the food and the entertainment along with the quality of their staff, it makes it one of the best hotels in the canaries. Not to be missed, it will hot disappoint you in any way. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marion
A truly wonderful experience
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
This is a very large hotel, spacious and light. Our rooms were excellent in every way and we had views of pool and garden. The Reception staff were most welcoming and helpful as were all the other staff throughout the Hotel. Terrific choice of food, wine, cocktails etc. as we were all inclusive. The outside garden areas and the pools were immaculately maintained. We so enjoyed our stay at this hotel and will return. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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William
Hotel Costa Calero
  • Recommended hotel
  • Couples
  • Other stay
  • October 2015
This was our 8th time of visiting this hotel, we were not very happy with the quality of the food this time. Hotel was lovely, rooms very clean, plenty of sunbeds, most of the staff were very pleasant. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Hilary
A wonderful stay at a great hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
This was our second visit to this hotel this year our first being in January. The hotel is great for families as well as for couples wanting to relax. The hotel staff cannot do enough for you and are always pleasant and helpful. The hotel is spotlessly clean and the food served is plentiful. You would have to be a really fussy eater not to find something you like. I would not hesitate to recommend this hotel to anyone and also no hesitation in visiting the hotel again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Carol
Fantastic hotel
  • Recommended hotel
  • Couples
  • Other stay
  • October 2015
Stayed here for the second time. Hotel and staff very nice, food very good lots of choices. We used the spa this year and its well worth a visit, very clean and friendly staff. We used the hotel free bus into Puerto del Carmen, this is very useful and you can go as often as you like. We got a local bus from Puerto del Carmen from same stop your dropped off at. Number 3 took us down to Matagorda for the day lovely seafront walk. worth a visit. We did have one day of rain and it was nice ... that staff opened the inside piano bar early as it usually doesn't open till 6pm. We don't mind children or wouldn't have gone to this hotel but it would be nice if in the evening they had a child free bar where you could enjoy some music and quieter time. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Suzanne
Fabulous hotel
  • Recommended hotel
  • Families
  • Other stay
  • October 2015
This was our eighth visit to the hotel and we'll be back again next year. All the staff work extremely hard to make sure everyone has a good time and the food is excellent. It's a good job that there are great fitness sessions everyday - Pilates, toning, step in addition to the Aquafit. My mom had a disabled room with a walk shower and hand rails and when we asked at reception for a rubber bath mat, it was delivered to the room within 10 mins.. Can't fault the hotel at all. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Helen
Excellent Family Holiday Destination in Lanzarote
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Excellent hotel. Great location with superb facilities. Staff are friendly and attentive. All inclusive is excellent. Varied menus and great selection of drinks. Will go back again. read hotel review
  • Room
    6.0

    Excellent size and facilities Kept spotlessly clean by the maids

  • Gastronomy
    6.0

    Excellent restaurants. All inclusive option was superb. Varied menus.

  • Service
    6.0

    Friendly and attentive staff Hotel room spotless

  • Sport & Leisure
    6.0

    Animation team worked hard. Splendid pools and gardens Highly recommend the Spa

  • Hotel
    6.0

    Excellent hotel. Great location with superb facilities. Staff are friendly and attentive. All inclusive is excellent. Varied menus and great selection of drinks. Will go back again.

  • Location
    6.0

    Quiet resort but plenty of facilities. Easy access to busier resorts.

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Mark
Canary Island paradise
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Staff in general,very helpful and especially the waiters and waitresses were superb in every way possible to help you enjoy your stay. Most of the staff seemed to work long hours, but they where always helpful. The animation team put some great entertainment for the younger children and also the evening performances for the adults, but they too where busty during the day for the guests. The acts that came in to perform in the evening where of a high standard read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Dawn
Excellent relaxing stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
Excellent hotel if you just want to relax and unwind. Loads of sunbeds and parasols so no getting up early to put towels out. Food was fresh and had loads of variety, breakfast was the best we have had in an all inclusive hotel. Bars were good, the piano bar was a good choice if you wanted to avoid the entertainment. Pools were very clean and refreshing. One was heated but other 2 were quieter if you just wanted to swim. Animacion team were friendly but there was no pressure to join in. I enjoyed the water aerobics. Altogether a ... wonderful holiday!! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Christine
Perfection
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
We visited the Costa Calero Hotel for a week in April this year. This is our second visit to this hotel. Both times we have gone with another couple. The Hotel is immaculately clean. The staff are extremely helpful and pleasent. Any minor maintaince issues are attended to almost immediately. The breakfasts are magnificent. Lunch is served in a poolside restaurant and is plentiful. With loads of choice of hot and cold food. Evening meal is varied. With meat roasts and vegetarian options, pasta and rice dishes. There are 5 pools if you count the children's one and the spa ... pool that only can be accessed with a pass. We didn't use ours this year as the sun was to enticing to miss. The views from the piano bar are lovely. You can't be disappointed here. If you are you are hard to please. read hotel review
  • Room
    6.0

    Very clean. Convenient to facilities.

  • Gastronomy
    5.0

    Not 5 star. But your not paying those prices.

  • Service
    6.0

    Excellent all staff are helpfull friendly and efficient.

  • Sport & Leisure
    6.0

    Pools a little on the cool side.

  • Hotel
    6.0

    We visited the Costa Calero Hotel for a week in April this year. This is our second visit to this hotel. Both times we have gone with another couple. The Hotel is immaculately clean. The staff are extremely helpful and pleasent. Any minor maintaince issues are attended to almost immediately. The breakfasts are magnificent. Lunch is served in a poolside restaurant and is plentiful. With loads of choice of hot and cold food. Evening meal is varied. With meat roasts and vegetarian options, pasta and rice dishes. There are 5 pools if you count the children's one and the spa pool that only can be accessed with a pass. We didn't use ours this year as the sun was to enticing to miss. The views from the piano bar are lovely. You can't be disappointed here. If you are you are hard to please.

  • Location
    6.0

    Marina close by. Bit of a hill coming back but only short.

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Karen
A great place to stay
  • Recommended hotel
  • Families
  • Proof of booking
  • Other stay
  • January 2015
Enjoyed our 10 day stay very much. Puerto Calero is small but there are good transport connections provided by the hotel. Our 3.5 year olds were kept busy with different places to visit and loved the kiddie disco. Incredibly friendly staff and always there to help. only thing that wasn't close by was a beach but travelling in January it was too cold for swimming anyway but I did miss having one close to go for a walk. Apart from that, all good read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gerald
Will gladly come again some time.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2014
We would highly recommend the hotel. The facilities, as well as the food are very good. Lots of German channels. Very nice pools. In the vicinity of the harbor there is a supermarket, as well as various restaurants. A little further back there are high-quality designer shops. From here, you can explore the island in all directions. We will definitely be back. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Andreas
Would love to go back again... very nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2014
We would always book this hotel again. The staff are always friendly and helpful. Hotel and grounds are clean and well maintained. Food and drinks are great. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Paul
Good option for families
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
If you have kids this hotel is a good option. I didn't find it very relaxing at all but that may have had something to do with the hotel being full or close to it. We have been to Puerto Calero before and we like the marina and bars/restaurants. We stayed in the hotel this time since we went AI which was great for the kids being able to get drinks/slush puppies whenever they wanted. Food wise it's ok pretty much what I'd expect from AI. The choice of included wines was better than I expected. The only thing I ... was disappointed with was how busy it was at meal times. Especially as the area you got hot food had 2 identical areas at either side and a large area in the middle for salads etc. Despite it being jam packed and lines of people they only ever had one hot food area open. The other was unused. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
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Reinhard
Always again with great pleasure
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
We were the first time in the Costa Calero and were very satisfied. We especially like to highlight the top service in all areas. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
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Wolfgang
Nice hotel with a nice location.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • February 2014
Lovely hotel complex in the nice small, very quiet place, puerto calero. Nice location near the marina, with a small strip. At any time gladly again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Mark
Nice, silent hotel above the marina.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2014
Nice hotel with many plants and extensive grounds. %doublelinebreak % We are consciously to puerto calero gone, because the marina-town is not as crowded and one from there with the car everywhere. %singlelinebreak % We will on the next stay Lanzarote stay at this hotel again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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