Hotel Sultan Bey Resort(3.5 stars)

El Gouna View on map

Average rating

583 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    5.1
  • Location
    5.5
  • Food and Drinks
    4.9
  • Sport & entertain
    4.7
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209 hotel reviews in Englishsorted by travel date
Claudia
Suppii.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • January 2014
We are a couple in the january for a week in this hotel went. In Hurghada landed we could some of this city by the transfer in other hotels experienced. Hurghada we personally from the surroundings it was not a nice holiday destination. It is loud, smells after exhaust gases, some beaches are soiled and there are some abandoned buildings in the periphery of the hotels. We were never before in Egypt but we were glad, in El Gouna to have landed. El Gouna is extremely beautiful, full of waterways (also Klein Venedig syndromal), lagoons and sea with clean beaches ..., the green areas are all very clean and they tried hard always sidewalks and streets clean. The hotel is in a great location. Right next to a lagoon with free boat shuttle to zaytona beach (to the open sea). In the entire property are beautiful, magnificent, colorful flowers in all colors. The food in the hotel is a real delight, a taste explosion. Something for everyone. Also i found nice, that you short way to the restaurant and the pool area had. It was altogether a very relaxing vacation, because there is no mass processing and everything very calmly have. But surely the general political situation have lain, since the hotel perhaps 50 percent occupied, if at all. Despite all, i must still be rid of, that the bathroom was a bit dated, and i wasn't to 100 percent satisfied with the cleanliness was. But you can with german cleanliness probably not compare as i was very picky - o i would recommend this hotel in any case again to visit. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.3
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    4.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Annette
Feel at home!
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Badeferien
  • December 2013
The friendliest, fürsorglichste staff of a hotel i have ever experienced. Only the euphemism 'feel at home' is it. Except, that i am very well umsorgt knew, on every request was dealt with immediately, the food was fantastic. The hotel is a mittelklassenhotel, by the service and the friendliness of the staff but each posh depends. The pool was very pleasant 30 degrees heated, the garden is very nicely located. There are in the proximity of sufficient boats, you could well walking or jogging, snorkelling, diving, go out, etc. The best thing for a relaxation holiday with movement could imagine. ... After many other visitors as i from the guests heard, this is now my regular hotel. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Ludwig & Ramona
Very nice hotel with very nice location.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything. Bewertung lesen
  • Zimmer
    5.0

    The rooms are nicely furnished and are in very good condition. The size was sufficient. The water in the bathroom is always chlorinated, and there should be a bottle of water to brush your teeth be taken. The facilities (safe, tv, balcony, air conditioning, telephone and mini bar) were in every room available and worked well. Even german channels you reached the tv. Every room is a smoking room, as this is in Egypt regulations. The safe was large and hidden in the wardrobe.

  • Gastronomie
    6.0

    In the hotel there was a restaurant with buffet to each meal. The food was always delicious and the choice was large enough. Especially to be highlighted was the large selection of salads. Twice per week was also grilled outside. Cleanliness is not an issue and the food were also of a very good quality.

  • Service
    6.0

    The staff was always very friendly. Normally all speak staff good english with accent and some also german. We could always communicate well and also gladly with the employees bit just talked. Rooms were cleaned every day.

  • Sport und Unterhaltung
    5.0

    There are snorkelling, diving or quadausflüge offered which are very recommendable. The pool area is in very good condition. There were always free beach towels offered at the pool. The beach chairs were through cushions very comfortable. However the private beach Zeytouna Beach, with a shuttle boat to reach, not recommended.

  • Hotel
    6.0

    Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything.

  • Lage und Umgebung
    6.0

    The hotel is only 30 minutes away from the airport and is very nice located on a lagoon. Swimming in the ocean, you could directly from the hotel pool which was very pleasant. The place itself offers many restaurants and bars in the area. The city center is with 5 minutes walk next door.

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Ingrid
Recommendable hotel also for single travellers.
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
My review is based on the fact, that the hotel rooms have been renovated - if not already made should, especially the bathroom and the bedding. Otherwise this hotel is very recommended, especially because of the very friendly staff. My request for another room when the prior they immediately complied, had the choice of 3 rooms ☺. Also this hotel is very recommendable for single travellers. I wanted it still and relaxation, and i have found. I will definitely visit this hotel again. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Horst
The first and the last time!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The first time after nearly 20 holidays in Egypt disappointed! Despite all inclusive only a bottle of water to brush your teeth, the remainder in the supermarket buy! Coffee gives it only as such, other variants for example Cappuccino only against payment. A restaurant but in the outdoor cats without end of, not only under the tables also on the tables, also during the meal! Hotel bar a joke! Seven bar stool three decoration drinks in the shelves but no service! Must if necessary only call from the reception be ordered... Etc.! Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    2.0
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    1.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    0
  • Hotel
    2.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
  • Lage und Umgebung
    4.0
    Nähe zum Strand
    4.0
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Ayman
Keep calm and enjoy your stay in Sultan Bey
  • Weiterempfohlen
  • Paare
  • Andere
  • November 2013
very friendly staff very tasty food every 0.5 hour a boat behind the pool takes hotel guests to the private beach (zaytona island) for free privacy is the most important advantage in zyatona island Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    2.5
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Frank
Simply relaxing holiday
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
Relax great! All friendly! Quiet hotel! Price is reasonable! No activities in the hotel! Food for 10 days ok! Bewertung lesen
  • Zimmer
    4.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    3.3
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
  • Hotel
    4.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Susanne
Nice holiday on red sea
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
A wonderful vacation is unfortunately again way too quickly passed! Staff was very friendly and always cared about one. Private beach at the lagoon is well maintained and a free boat directly from the hotel takes you to the Zeytouna Beach (own private island for i think 2 further hotels). Ausflugsmöglichkeitrn of horse riding, diving, snorkelling, quad biking, etc. Etc. Starting hus to cocktail bars and restaurants are). Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Armin
To 2. good/3 not recommended
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
We booked a room for 3. booked. Instead of a room with 3 beds as described in the offer we had a extra bed with mattress get. The safe was from the staff not in motion. There were several times only 2 instead of 3 towels were changed and the 3. bed forget Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    3.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    3.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Franz
Again and again again!
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Badeferien
  • May 2013
I stayed in this hotel for the 2. time. There is nothing to complain about, what the hotel subject. Only drawback was a randalierender russian guest. But a warning get. The next days it was pleasantly quiet. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Markus
Never again Hurghada, only El Gouna!
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • May 2013
A not too large straightforward hotel with really beautiful garden, each room with a balcony, excellent room service. The staff always friendly and always a hard. Very nice at the beach bar with bartender ramez the can really throw. The property itself is' discofrei'. To party you to downtown which is about 5-minute walk away. There then there is everything and for any taste. Especially good the island of the hotel to the 30 minutes a shuttle boat of the hotel beach bar from commutes. On the island a 200-metre long footbridge built, so that you are right for snorkelling ... to the reef is. From the kitesurfing until massage, deserts quad tour, snorkel excursion with the dolphins you can do everything. No day as the other. Drink prices are reasonable. Ideal is of course all-inclusive if one remains longer. So i've go back. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Vidoje & Franziska
Great vacation!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • March 2013
We felt very good in Sultan Bay. The hotel is very well-kept and flowery. Altogether everything is well arranged and familiar. At the front desk the check-in/check-out went smoothly, we were welcomed in a friendly manner and adopted. The airport shuttle worked very well. The rooms are tastefully furnished. The furniture is made of massive wood in the entire hotel have we not a cheap plastic furniture can find, which we personally liked a lot. We had a room with a pool view was really just very nice was. The balconies are big enough and the loungers somewhat unfortunate if ... they again rise from me-perhaps a bit difficult for older people. But not a problem at all. The food has always tasted very good for us and we had also no stomach problems. We booked half board: in the morning, there was breakfast in buffet form from 7:00 to 10:00 and in the evening also buffet from 18:30 to 22:00. The selection of food is available almost always right: there is always rice, potatoes, pasta, meat, vegetables, but every day differently prepared and different seasoned. Salad and bread always. All in all not the greatest variety but always! Delicious! The service is good. Some waiters were very nice other somewhat less motivated but not big bother us. The dealing was always polite and tried. The shuttle service to the beach is very well organized and rather fun than that it somehow complicated or disturbing would have been. The hotel beach was with other hotels shared, there are windbreaks, umbrellas, beach chairs with cushions and towels from the hotel. Now and then one is addressed, if you excursions or massages etc. Would like to book but always polite and nice. We went on three excursions with our tour operator FTI booked the very well organized and very recommendable are: dolphin house, megasafari, Orange Bay. As mentioned can only be recommended, one should not to be missed. We were so absolutely satisfied and flies right again in april to Marsa Alam. So lots of fun at all the open therto! Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Ulrike
Servicearme area!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • March 2013
Small and cozy hotel in a good location, could it be, if the complex regularly would be cleaned. The service leaves a lot to be desired. We had all-inclusive and had around each drinks' beg ' the bar at the front desk was mostly not at all manned-the cushions in the outdoor area very dirty and shabby. The food was average without alternation. If you are looking for some peace and quiet this is the right place for you, one may however no large demands! Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    2.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    2.0
  • Service
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    2.3
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    2.5
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    4.0
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Siggi
Maximum three stars
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • March 2013
This hotel has in all areas maximum three stars deserved -the service in the all-inclusive area was almost an isolence -none at the bar -niemabd the attendant-if you didn't see everything yourself-there was nothing! We had the motto on our rooms' despite scaffolding-noise-stench of paint and ladder the vacation is further '! Bewertung lesen
  • Zimmer
    2.8
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    3.0
  • Gastronomie
    2.8
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.3
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
  • Hotel
    2.7
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    4.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Roland
Smaller area with lots of charm
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • March 2013
For children not convenient, thank god no animation, individual sections are currently being updated, However no noise disturbance. The Sultan Bay is a small area with lots of charm, in which you itself really great feels. The rooms fit, the food is okay, pool and beach chairs - everything okay. In the evening you can still the feet and a tschei (tea) drink, as the market only 5 minutes away is - and so on. Was for the 2. time there and definitely coming again. Guest structure from young to old. No eye-catching east europeans! On the contrary. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Norbert
Sultan Bay hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • March 2013
We have a very nice relaxing vacation in Sultan Bay hotel. The people who work there are very pleasant, friendly and attentive. A drawback, however, is the internet. In the town itself is in a very lots of bars and local free wi-fi offered. In the hotel they require for 1 hour cost about 7 €. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
  • Hotel
    4.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Uwe
Satisfactory+
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2013
The toilets at the front desk and in the outdoor area were often clogged. The was what bothered me the most. The food, the service, the staff, everything was good. A bit more german speaking staff would be desirable. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Ulla
Hotel Sultan Bay resort
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • January 2013
Sultan Bay - never again! Reviews have manipulated his. The rooms are dirty especially the bathroom is with mold infested. The food a nightmare - everyday the same. The entrance hall and lobby still no 2 star. One thinks first where you ended up here. All inclusive bucher-must be in accordance with their drinks beg, because the bar in the lobby was never occupied and during the day one gets only all inclusive at the pool. The supply at the beach for all inclusive bucher is also a joke. There one gets not yet times an beer! And for children ... absolutely boring! Consider well, before you book - be comfortable is something else. We have already been the 3. time in Egypt and never disappointed. Bewertung lesen
  • Zimmer
    1.8
    Größe des Badezimmers
    1.0
    Sauberkeit & Wäschewechsel
    1.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    3.0
  • Gastronomie
    1.5
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    1.0
  • Service
    1.8
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    1.3
    Qualität des Strandes
    1.0
    Zustand und Qualität des Pools
    2.0
    Kinderbetreuung oder Spielplatz
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    1.3
    Familienfreundlichkeit
    1.0
    Zustand des Hotels
    1.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Behindertenfreundlichkeit
    1.0
  • Lage und Umgebung
    3.7
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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INGE
A very lovely vacation in a comfortable hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2013
In january we were one week in Sultan Bay and felt very comfortable. The staff, wether cleaning or service were always friendly competent and ready to help. The rooms were very clean, laundry and change of towels was daily. The dishes at the breakfast, lunch and dinner buffet were varied and very tasty. The furniture is already a bit dated sprayed but its own charm, but the entire palm trees and blumenbestückten facilities can say. Our room was me view of the lagoon and we could every morning a wonderful sunrise experience. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.5
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Kati
Nothing for allergiker (cats)
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2013
Everywhere cats, also with the food! In the restaurant, on the chairs, by the pool in the whole hotel area! Hotel deserves 2 stars Hotelinnenausstattung, all-inclusive offer and cleanliness: bad Hotelaußenanlage : very nice Staff: pushy and annoying All age groups available, while we were there, there were many vacationers from Russia on site We would have in the hotel weighted, but fear, more than outsiders to be treated The travel guide from booker spoke bad german and was even from egyptians, so that we do not dare to complain. Also wanted this only sell excursions! Bewertung lesen
  • Zimmer
    1.0

    Size of the room ok-cleanliness bad to that is unacceptable. The bathroom was a catastrophe from mold to dirty everything. The hand towels were full marks, with the wash not rausgeganen are. This should a hotel only than dish cloth use! Luckily we had our own towels for everyone. 2 large beds, we to a large together pushed, bed linen was clean. Tv with german channels : ARD and ZDF were not at all to see, RTL and RTL II were gerigfügig to see. The air conditioning was dirty and yellow. On the gardinenleisten were several inches dust, the runterrieselten, when we made a mosquito hunted. The mini bar wasn't part of the all-inclusive offer. After we a better room for approximately 70 €paid, we had anyhow a traumhaftschönen overlooking the lagoon.

  • Gastronomie
    1.0

    We had booked all inclusive and this immediately regret it. There was 1 main restaurant in the breakfast, lunch and dinner was served, the selection and the quality of the dishes was poor and poor. Which it to noon gave, there was mostly for dinner. If variation, then scampi and Hummer, but be paid separately had. Drinks was then brought, if the staff had desire in addition, possibly also only for dessert. For breakfast there was, coffee, flat water and juices. The all-inclusive offer of drinks began only at 10 o'clock. In other words: if you at 8:00 o'clock breakfast and the restaurant then again left, there was until 10 o'clock in the universe inclusive package to nothing to drink. In restaurantaußenbereich was full of cats, the uninhibited on the cushions of the chairs at the table set, in other words: from the buffet, there was a cat on a chair. Unsanitary and disgusting. The cushions were dirty and disgusting. Luckily we both only a slightly sharp cat allergy, the mit tabeltten to combat was. For vollallergiker a catastrophic condition. The animals were not from the staff shoos away. In spite of the all-inclusive package we had to for different pay for the drinks. To point 10 hours started the ail inclusive offer at the pool bar, no second before and also only in the pace as the waiter desire had. He had no desire the guests to operate, then you could several minutes at the bar wait. Permanently the telephone at the pool bar, thus was the waiter again and again distracted, because the telephone had the priority 1st drinks were mostly in plastic cups served, as the staff was too lazy this again gather and rinse. From 16 o'clock should snacks and pastries at the pool bar are served. This consisted of a plate of small marmalade, the of course not refilled! There were also cacao, as Latte Macciato etc. Also for all inclusive guests at an extra cost! It was a chilly day and very windy, there were no possibility in enclosed premises beverages to itself to take. The lobby bar opened only at 18 o'clock. As a bar you can however not designate, because spülmöglichkeiten for glasses there was not. Each individual glass or beverages had a extra room geholten are. Before the lobby bar in the outdoor area there were a very nice large terrace, on but a lingering was not possible. A very unpleasant and stinking smell pulled again and again on this place. Apparently was behind the walls of the hotel a garbage dump, a katzenkolake or whatever. Simply disgusting! As all-inclusive guest we felt like 3. klassige people treated felt.

  • Service
    1.0

    The waiters was lazy and annoying. I was allowed without my friend not a single step alone through the hotel make, without from the staff addressed, bit annoyed or bothered. This was nothing more with friendliness and attentiveness to do. The first days interested it not, that my friend was. German was bad until not at all spoken, but one could inform oneself with english good.

  • Sport und Unterhaltung
    3.0

    The pool area was great. Troubled it was unfortunately by cats by the pool and this drank! The loungers were well, the cushions but dirty. The towels, the by the pool distributed were, had the size a waschlappens, somewhat exaggerated, but with a real towel, that nothing more to do. The small private beach right on the hotel, was small, cute and more than adequate. Here praise. With a boat you could to the private beach Zeytouna Beach drive. Condition of this beach: run down, sad and pathetic and an all-inclusive offer that only at 11 o'clock began.

  • Hotel
    1.0

    Everywhere cats, also with the food! In the restaurant, on the chairs, by the pool in the whole hotel area! Hotel deserves 2 stars Hotelinnenausstattung, all-inclusive offer and cleanliness: bad Hotelaußenanlage : very nice Staff: pushy and annoying All age groups available, while we were there, there were many vacationers from Russia on site We would have in the hotel weighted, but fear, more than outsiders to be treated The travel guide from booker spoke bad german and was even from egyptians, so that we do not dare to complain. Also wanted this only sell excursions!

  • Lage und Umgebung
    4.0

    Good proximity to airport in Hurghada Restaurants, bars and shopping possibilities only a few meters away from the hotel.

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