Hotel Sultan Bey Resort(3.5 stars)

El Gouna View on map

Average rating

634 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    4.9
  • Location
    5.4
  • Food and Drinks
    4.8
  • Sport & entertain
    4.7
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213 reviews for this hotel sorted by travel date
Kai
5 4 stars! We'll be back! Great hotel & staff!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed! read hotel review
  • Room
    6.0

    The large of the room was for us as a couple adequate, there one in the vacation mostly outside the room is! The equipment was available, from tv to mini bar and a nice balcony, one could in the one or the other body which renew!

  • Gastronomy
    6.0

    There were enough selection of bars and restaurants in the proximity, but the food in the hotel itself was simply great so we all 10 days since ate, since every day a different 'nationality' the food was represented; just great, large selection! With tips, they are very modest so you almost force must adopt it :-)

  • Service
    6.0

    The friendliness of the entire staff has really impressed me, i have never such a hospitality experience; especially the waiters in the restaurant were very friendly and courteous, especially 2 i into the heart closed ( botros and hakam ); the manager and the chefs were great! The staff is always tried hard to satisfy the guest from the waiters, to the cleaning staff up to the manager!

  • Sport & Leisure
    5.0

    The pool was always in perfect condition and it was always took care that it was clean! There were enough chairs and pool chairs! Direct there was entertainment but not we must not forget that we in january now flown and it was in the summer to main season surely more offered there.

  • Hotel
    6.0

    It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed!

  • Location
    5.0

    The beach is directly outside the 'doorstep' how one says so beautifully; bars and restaurants there are enough, and shopping is enough available! You are only about 20 kilometer from Hurghada away!

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Thorsten
Small and fine.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
A hotel come into the years, that in some areas may be a renovation (dusche/bad) needs. Still a peace and relaxation hotel. The staff is very courteous, friendly and tried to fulfill every request. Here we would like to particularly hakam and boutros in the restaurant, as well as rimon at the pool or lobby bar to mention. During our stay, it would perhaps have been good the pool or lobby bar with a further employees occupied. The food is adequate and an excellent taste. For families with young people not suitable, since there was no entertainment or the returns. ... The main square with bars, restaurants and shopping is within a few minutes walking distance. English knowledge is of advantage. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ulrich
Ok, but with potential to above.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and ... watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice. read hotel review
  • Room
    4.0

    My room was on the 1st floor with view of the restaurant and lagoon. The room had a medium-sized, but for me completely sufficient size. The bathroom was old, the furniture as well, tv, balcony and mini bar and a telephone were available. There was with ARD, ZDF and Arte only 3 german-language transmitters. The bathroom was large, but clearly in need of renovation.

  • Gastronomy
    4.0

    There was a main restaurant and two bars, one at the pool, and one in the lobby. The one during the day on, the other evening. The buffet offer in the morning and in the evening was given the few guests plentiful, but not really varied. There are always the same ingredients, in the various variations be presented. Spice is a must. A bit hard to get used to, but the partial situation of the restaurant is payable, that some cats between the tables walk.

  • Service
    5.0

    Without exception all employees, from the front desk to the restaurant to the room cleaning staff were very friendly. Even the gardener greeted, nearly all of them spoke english, many a little german. After a few days the restaurant staff the individual preferences of the table or the drinks - it's really good fun. One must here not on the service wait, but professional and friendly service.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice.

  • Location
    5.0

    The beach 'zeytona beach' is from the hotel from about every half hour until hour by motorboat in 10 minutes. The same seller for everything possible, which is currently little customers have and as the wolves to the remaining guests fall - not good. The airport is within 30 minutes walking distance, and problems where the transfer to the contrary, as rumours not. Tamr Henna, the 'downtown' area of El Gouna with shops and restaurants (i love the sandwiches and the ice in the Vienna cafe from Brigitte) is within 5 minutes walking distance, the abu tig marina -Marina with further dining and bars in an exclusive location within 10 minutes with a tuk-tuk for 5 pound per person and distance. Excursions as usual on the ' guides' before place - if you are good, is another matter.

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Claudia
Suppii.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We are a couple in the january for a week in this hotel went. In Hurghada landed we could some of this city by the transfer in other hotels experienced. Hurghada we personally from the surroundings it was not a nice holiday destination. It is loud, smells after exhaust gases, some beaches are soiled and there are some abandoned buildings in the periphery of the hotels. We were never before in Egypt but we were glad, in El Gouna to have landed. El Gouna is extremely beautiful, full of waterways (also Klein Venedig syndromal), lagoons and sea with clean beaches ..., the green areas are all very clean and they tried hard always sidewalks and streets clean. The hotel is in a great location. Right next to a lagoon with free boat shuttle to zaytona beach (to the open sea). In the entire property are beautiful, magnificent, colorful flowers in all colors. The food in the hotel is a real delight, a taste explosion. Something for everyone. Also i found nice, that you short way to the restaurant and the pool area had. It was altogether a very relaxing vacation, because there is no mass processing and everything very calmly have. But surely the general political situation have lain, since the hotel perhaps 50 percent occupied, if at all. Despite all, i must still be rid of, that the bathroom was a bit dated, and i wasn't to 100 percent satisfied with the cleanliness was. But you can with german cleanliness probably not compare as i was very picky - o i would recommend this hotel in any case again to visit. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ludwig & Ramona
Very nice hotel with very nice location.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything. read hotel review
  • Room
    5.0

    The rooms are nicely furnished and are in very good condition. The size was sufficient. The water in the bathroom is always chlorinated, and there should be a bottle of water to brush your teeth be taken. The facilities (safe, tv, balcony, air conditioning, telephone and mini bar) were in every room available and worked well. Even german channels you reached the tv. Every room is a smoking room, as this is in Egypt regulations. The safe was large and hidden in the wardrobe.

  • Gastronomy
    6.0

    In the hotel there was a restaurant with buffet to each meal. The food was always delicious and the choice was large enough. Especially to be highlighted was the large selection of salads. Twice per week was also grilled outside. Cleanliness is not an issue and the food were also of a very good quality.

  • Service
    6.0

    The staff was always very friendly. Normally all speak staff good english with accent and some also german. We could always communicate well and also gladly with the employees bit just talked. Rooms were cleaned every day.

  • Sport & Leisure
    5.0

    There are snorkelling, diving or quadausflüge offered which are very recommendable. The pool area is in very good condition. There were always free beach towels offered at the pool. The beach chairs were through cushions very comfortable. However the private beach Zeytouna Beach, with a shuttle boat to reach, not recommended.

  • Hotel
    6.0

    Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything.

  • Location
    6.0

    The hotel is only 30 minutes away from the airport and is very nice located on a lagoon. Swimming in the ocean, you could directly from the hotel pool which was very pleasant. The place itself offers many restaurants and bars in the area. The city center is with 5 minutes walk next door.

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Annette
Feel at home!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The friendliest, fürsorglichste staff of a hotel i have ever experienced. Only the euphemism 'feel at home' is it. Except, that i am very well umsorgt knew, on every request was dealt with immediately, the food was fantastic. The hotel is a mittelklassenhotel, by the service and the friendliness of the staff but each posh depends. The pool was very pleasant 30 degrees heated, the garden is very nicely located. There are in the proximity of sufficient boats, you could well walking or jogging, snorkelling, diving, go out, etc. The best thing for a relaxation holiday with movement could imagine. ... After many other visitors as i from the guests heard, this is now my regular hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ingrid
Recommendable hotel also for single travellers.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
My review is based on the fact, that the hotel rooms have been renovated - if not already made should, especially the bathroom and the bedding. Otherwise this hotel is very recommended, especially because of the very friendly staff. My request for another room when the prior they immediately complied, had the choice of 3 rooms ☺. Also this hotel is very recommendable for single travellers. I wanted it still and relaxation, and i have found. I will definitely visit this hotel again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Horst
The first and the last time!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The first time after nearly 20 holidays in Egypt disappointed! Despite all inclusive only a bottle of water to brush your teeth, the remainder in the supermarket buy! Coffee gives it only as such, other variants for example Cappuccino only against payment. A restaurant but in the outdoor cats without end of, not only under the tables also on the tables, also during the meal! Hotel bar a joke! Seven bar stool three decoration drinks in the shelves but no service! Must if necessary only call from the reception be ordered... Etc.! read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Distance to the beach
    4.0
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Ayman
Keep calm and enjoy your stay in Sultan Bey
  • Recommended hotel
  • Couples
  • Other stay
  • November 2013
very friendly staff very tasty food every 0.5 hour a boat behind the pool takes hotel guests to the private beach (zaytona island) for free privacy is the most important advantage in zyatona island read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christian
To all nörgler, simply away.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The hotel itself is amazing. The rooms are big enough for 3 people. One only sleeps inside or attracts only. A safety deposit box as well as soap and shower gel is available on the room. Tv in the room, there is also (RTL, RTL 2, ZDF). The einizgste what you in today's media the only complaint would be, that in the lobby at least no free wlan. But it is a personal matter of opinion. read hotel review
  • Room
    6.0

    The rooms were sufficiently. The room cleaning was always perfect. In the closet is even a safe in it where one all important things good storage.

  • Gastronomy
    6.0

    We had all inclusive and were always full. The selection was always sufficient. We always have lunch at the beach where it including pizza, wraps, burgers, salads etc. gave. Everything was super, super delicious.

  • Service
    6.0

    The service was perfect. Whether at breakfast, lunch or dinner all conditions was always very nice and despite ramadam were the muslims super nice and always to have fun. I can really the entire staff in the hotel were very good especially the lads from the pool bar and the zeytona beach bar were great.

  • Sport & Leisure
    4.0

    The pool was somewhat small, but space you always got. :-) there was no entertainment at least daily in the hotel and could be for the one or other kids boring. Who halli Galli and animation searches is here wrong.

  • Hotel
    6.0

    The hotel itself is amazing. The rooms are big enough for 3 people. One only sleeps inside or attracts only. A safety deposit box as well as soap and shower gel is available on the room. Tv in the room, there is also (RTL, RTL 2, ZDF). The einizgste what you in today's media the only complaint would be, that in the lobby at least no free wlan. But it is a personal matter of opinion.

  • Location
    5.0

    The extremely shopping :-) is El Gouna not suitable but you'll find everything within walking distance which the heart desired.

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Frank
Simply relaxing holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Relax great! All friendly! Quiet hotel! Price is reasonable! No activities in the hotel! Food for 10 days ok! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Susanne
Nice holiday on red sea
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
A wonderful vacation is unfortunately again way too quickly passed! Staff was very friendly and always cared about one. Private beach at the lagoon is well maintained and a free boat directly from the hotel takes you to the Zeytouna Beach (own private island for i think 2 further hotels). Ausflugsmöglichkeitrn of horse riding, diving, snorkelling, quad biking, etc. Etc. Starting hus to cocktail bars and restaurants are). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Armin
To 2. good/3 not recommended
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
We booked a room for 3. booked. Instead of a room with 3 beds as described in the offer we had a extra bed with mattress get. The safe was from the staff not in motion. There were several times only 2 instead of 3 towels were changed and the 3. bed forget read hotel review
  • Room
    4.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Quality of the beach
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Franz
Again and again again!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • May 2013
I stayed in this hotel for the 2. time. There is nothing to complain about, what the hotel subject. Only drawback was a randalierender russian guest. But a warning get. The next days it was pleasantly quiet. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Markus
Never again Hurghada, only El Gouna!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2013
A not too large straightforward hotel with really beautiful garden, each room with a balcony, excellent room service. The staff always friendly and always a hard. Very nice at the beach bar with bartender ramez the can really throw. The property itself is' discofrei'. To party you to downtown which is about 5-minute walk away. There then there is everything and for any taste. Especially good the island of the hotel to the 30 minutes a shuttle boat of the hotel beach bar from commutes. On the island a 200-metre long footbridge built, so that you are right for snorkelling ... to the reef is. From the kitesurfing until massage, deserts quad tour, snorkel excursion with the dolphins you can do everything. No day as the other. Drink prices are reasonable. Ideal is of course all-inclusive if one remains longer. So i've go back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vidoje & Franziska
Great vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We felt very good in Sultan Bay. The hotel is very well-kept and flowery. Altogether everything is well arranged and familiar. At the front desk the check-in/check-out went smoothly, we were welcomed in a friendly manner and adopted. The airport shuttle worked very well. The rooms are tastefully furnished. The furniture is made of massive wood in the entire hotel have we not a cheap plastic furniture can find, which we personally liked a lot. We had a room with a pool view was really just very nice was. The balconies are big enough and the loungers somewhat unfortunate if ... they again rise from me-perhaps a bit difficult for older people. But not a problem at all. The food has always tasted very good for us and we had also no stomach problems. We booked half board: in the morning, there was breakfast in buffet form from 7:00 to 10:00 and in the evening also buffet from 18:30 to 22:00. The selection of food is available almost always right: there is always rice, potatoes, pasta, meat, vegetables, but every day differently prepared and different seasoned. Salad and bread always. All in all not the greatest variety but always! Delicious! The service is good. Some waiters were very nice other somewhat less motivated but not big bother us. The dealing was always polite and tried. The shuttle service to the beach is very well organized and rather fun than that it somehow complicated or disturbing would have been. The hotel beach was with other hotels shared, there are windbreaks, umbrellas, beach chairs with cushions and towels from the hotel. Now and then one is addressed, if you excursions or massages etc. Would like to book but always polite and nice. We went on three excursions with our tour operator FTI booked the very well organized and very recommendable are: dolphin house, megasafari, Orange Bay. As mentioned can only be recommended, one should not to be missed. We were so absolutely satisfied and flies right again in april to Marsa Alam. So lots of fun at all the open therto! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ulrike
Servicearme area!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Small and cozy hotel in a good location, could it be, if the complex regularly would be cleaned. The service leaves a lot to be desired. We had all-inclusive and had around each drinks' beg ' the bar at the front desk was mostly not at all manned-the cushions in the outdoor area very dirty and shabby. The food was average without alternation. If you are looking for some peace and quiet this is the right place for you, one may however no large demands! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
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Norbert
Sultan Bay hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We have a very nice relaxing vacation in Sultan Bay hotel. The people who work there are very pleasant, friendly and attentive. A drawback, however, is the internet. In the town itself is in a very lots of bars and local free wi-fi offered. In the hotel they require for 1 hour cost about 7 €. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Siggi
Maximum three stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
This hotel has in all areas maximum three stars deserved -the service in the all-inclusive area was almost an isolence -none at the bar -niemabd the attendant-if you didn't see everything yourself-there was nothing! We had the motto on our rooms' despite scaffolding-noise-stench of paint and ladder the vacation is further '! read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Roland
Smaller area with lots of charm
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
For children not convenient, thank god no animation, individual sections are currently being updated, However no noise disturbance. The Sultan Bay is a small area with lots of charm, in which you itself really great feels. The rooms fit, the food is okay, pool and beach chairs - everything okay. In the evening you can still the feet and a tschei (tea) drink, as the market only 5 minutes away is - and so on. Was for the 2. time there and definitely coming again. Guest structure from young to old. No eye-catching east europeans! On the contrary. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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