Hotel Tauern Spa Zell am See-Kaprun(4.5 stars)

Tauern Spa Platz 1 Show map
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Average rating

5.7/6

219 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.7
  • Sport & entertain
    5.8
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150 hotel reviews in Englishsorted by travel date
Brigitte
Who has just this 4 stars?

  • 2.7 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Want and not implement it. read more
  • Room
    3.0

    According to hotel description there are only double rooms. In this we were interrupted. With 2 adults and 2 children in the age of 11 and 12 years risk of apartment complexes. All 4 people in a room. Children for a extra charge of 70 €! A night on a couch accommodated. But at least our daughter has learnt (mama it is possible, that is so many mirrors in the room are, so that larger it works?) Please be careful when going to bed because of the narrow every time its toes strong on trip advisor. Bathroom and toilet are not blockable, pleasant for pubertäre children.

  • Gastronomy
    2.0

    After for breakfast 5 months and 26 days expired crispbread whilst there was, i would like to the food not more judge. It is although it is very much friendly staff available, but all the crumbs off from the placemat be thrown on the soil i never see us. Also, the table wiped and all leftovers land on the floor. Perhaps all these tasks but also for entertainment of the guests the for breakfast sit. (at two days of our stay observed)

  • Service
    1.0

    2 years old hotel in the bathroom and toilet still bleistiftmarkierungen of fliesenlegers to admire are. But these are very obvious on the first glance to the eye. I'm assuming the tiles were never cleaned. On our complaint we were told that is not so bad. Free mini bar was not restocked.

  • Sport & Entertainment
    3.0

    Panorama pool and sauna as well as the sauna the thermal baths can only from 15 years to be used. So quite unsuitable for a family holiday.

  • Hotel
    3.0

    Want and not implement it.

  • Location
    4.0

    Bus connection Quiet. Without a car rather inconvenient.

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Verena
Total relaxation!

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • March 2013
It was a wonderful and very relaxing stay. The rooms are great, also in any case enough for 3 people. The food was very good and the service was also friendly. The hotel's spa is amazing. A tea and juice bar the whole day is really great! You can the whole day this snack bar serve. The waterbeds in the own hotel spa magnificent. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uli
Great spa hotel. We will be back

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
Very nice new hotel with great kitchen. read more
  • Room
    6.0

    Beautiful rooms with somewhat complicated fixtures in the bathroom.

  • Gastronomy
    6.0

    The food was as in the star hotel. Special thanks the always well gelaunte hannoveranerin the us daily to table led.

  • Service
    6.0

    Extremely friendly staff in the service.

  • Sport & Entertainment
    6.0

    Special thanks at Susan. She drove with us personally to karhorn Also thanks to Peter - your sauna infusion- staatsmeister for his great spezialaufgüsse in the evening.

  • Hotel
    6.0

    Very nice new hotel with great kitchen.

  • Location
    5.0

    Wonderful view all around on the mountains

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David
Take a break from everyday life

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
There were very relaxing days in a wonderful spa temple. Especially we can the hotel-own spa on the top floor recommend! We will be back! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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Doris
Great and relaxing ski and wellness vacation

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
A great wellness & ski vacation. Superb then relax in the spa. Wonderful! The spa area with the glass basin and the beautiful view is really great. In the various panoramasaunas the wonderful panorama and really relax! The whole complex is %blank% for adults, as well as for children a paradise. Food (both the good and great breakfast buffet, as well as dinner) was fantastic and there something for everyone. Ski bus stop in front of the thermal baths and so are the ski resorts Zell am See and kaprun easily accessible. We have our vacation really enjoyed and we ... will make surely soon again. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Quality counts!

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
Rooms very modern and trendy decor. For a family with a toddler (4 years) very convenient - pure luxury! Breakfast is the superior claim, the dinner is every time a culinary high point. Guest structure was international-all age groups with high standards. read more
  • Room
    6.0

    Pure luxury with all the amenities.

  • Gastronomy
    6.0

    The atmosphere of the restaurant the place is very dignified, cuisine at star standard. Additional offer by bar or restaurant at the thermal baths.

  • Service
    6.0

    Staff very good and competent, requests were immediately dealt with.

  • Sport & Entertainment
    6.0

    Something for everyone - in one of the most beautiful regions of austria. Glacier, lake, spa - what else could you want.

  • Hotel
    6.0

    Rooms very modern and trendy decor. For a family with a toddler (4 years) very convenient - pure luxury! Breakfast is the superior claim, the dinner is every time a culinary high point. Guest structure was international-all age groups with high standards.

  • Location
    5.0

    Very nice in a broad level with direct views of the kitzsteinhorn. Public transport directly in front of the hotel.

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Michaela
Positive we will be back

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Traumhaftschönes hotel und therme hotel own spa area is wonderful, no matter wether rooms, spa, hotel, clean... Eat a dream... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute
Ski and wellness in kaprun

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2013
For a spa holiday great hotel. Also for a skiing holiday - however somewhat expensive and too far away from the sklift away. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Matthias
Restaurant-service not available

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
Hotel and spa area tip-top! Restaurant in the service huge potential of improvement. Waiting time food (from appetizer to main) partly up to 50 minutes! The waiters was unmotivated, on complaints is not really received! Hotel except the restaurant (service) is definitely recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sabine
Perfect hotel on very good level

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
To us a perfect hotel, where the different needs of all family members are met with a relatively short time of arrival read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerhard
Great hotel with grandiose skypool and relaxarena

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
I was 3 days guests in this hotel together with a buddy. The friendliness of the staff was great, the dishes very delicious and plentiful, the wellness oasis on the 3. floor of the hotel simply a dream - a dream to 'come down' and escape from the stress of everyday life. In the evening played or wonderful lora on the piano. The tauernspa is equipped with a bathrobe with the hotel and also nothing to be desired. Great wellnessbehandlungsabteilung the huge class is. Yes, a hotel with relaxation guarantee! People that was really great. Yes, our stay was a ... bit short. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabrina
Dream vacation

  • 6.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
It was a wonderful short break. I would in any case go there again. Tauern Spa Kaprun is really recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barbara
Very good total package

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
Unfortunately we could during the day the child care didn't use it, since in the public spa area in the immediate area the pools decorated and our kids swimming the addicted and not in the games room we could have stayed longer... Everything else was perfect. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Claudio
Very beautiful hotel, wellness vacation

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
The hotel is very nicely equipped. A very relaxing vacation. The service itself was sunday And food we had with half board and there was barbecue. What disturbed me very much many foreigners the ram and are for the food for \u263a. Front desk said that we 15:00 into the room could! We waited then scarcely until 17:00. we should of course already in the spa again. The pool and sauna area from the hotel was really great. We will certainly again in the beautiful hotel drive much is then the service a bit better read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Maximilian
A dream for relaxing!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
It was a lovely stay for relaxing. Very friendly staff, at the breakfast is a good mood to feel, the contagious is. Keep it up. We will come again to us from the everyday life to relax. Choice at the breakfast gigantic, dinner very delicious, big praise to the kitchen crew. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernd
Great hotel for newlyweds couple

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Great new constructed hotel, the hotel closes directly at the thermal spring at. Ideal for young couple. Shower and living room is a glass wall, so you can escape the girlfriend when showering watch. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Daniel
Perfect ski and wellness vacation in the dream hotel

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
A perfect hotel in the no wishes are unfulfilled. From the first minute, we have very comfortable, in all areas the staff is of the hotel very helpful and friendly. Rooms are modern and comfortably furnished, very nice bathroom and free minibar. The hotel's spa with the einigartigen skylinepool is beautiful and if the not enough the then the Tauern Spa with many further swimming pools and a large sauna area. Overall the hotel offers spa and spa on 2000 metres ². The breakfast buffet is just amazing, it wasn't missing anything. Freshly prepared egg dishes, fresh waffles, salmon, freshly ... squeezed juices, a large selection of cereals. It was simply delicious! Also the dinner was always really good. A praise to the kitchen staff. Who for skiing to go to the beach, could reach two great ski areas (kitzsteinhorn and schmittenhöhe) in a few minutes. Ski passes there is at the front desk, a ski bus stops at the hotel. It was our 2. stay in the Tauern Spa, the complete service has compared to the first stay significantly improved! We already look forward to our next vacation in tauerm spa. We can absolutely recommend the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Franz & Martha
In this house, i must definitely again.

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
In spite of the modern architecture, has the building on a pleasant atmosphere and wohlfühlstil. Particular emphasis should be on the staff. Already on arrival, the rapid, courteous and very competent management at the front desk. Itself of the hotel servant style and perfect behavior. He even explains briefly however perfect the technical details in the room, so you don't long herumprobieren must. In the restaurant go to the same kind of further. Perfect service with competent advice. The cleanliness in room, restaurant and remaining hotel area: so real 100%. The spa area is very generously designed and has a ... wide-ranging wellness-landscape. Also here perfect cleanliness. Unfortunately we were just 3 days here and the complex facilities only partly use. All around a house, the his 4 star label in any case do it justice. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Judith
Great in all areas

  • 5.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2012
Wellness (short ) vacation as one wishes, Uncomplicated and friendly waiters in all areas, We feel great cared for. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Katharina
Nice hotel - deficiencies in the management and operation

  • 4.2 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • November 2012
Nice hotel, however the organisation, the staff, the service and maintenance something else to wish for read more
  • Room
    4.0

    The room was not cleaned, the beds not made. The glass door to the bathroom quietscht with all open and close very annoying. The twin room the simplest category are rather small.

  • Gastronomy
    3.0

    The bar on the ground floor is unstaffed completely miscast. The bartender is the guests not true, is rude, took orders only very sluggishly against, serves from the kitchen delivered food to the table; in the dining room precipitates with the abservieren cutlery to floor; altogether was missing with the exception of staff-boss the identification with the operation, it is rather unloving served; not asked...

  • Service
    3.0

    The room was during the entire stay not cleaned. The bathroom door squeaked noisy with all open and close. The complaints not sufficiently and adequately cared for. The staff where it seems partly overstrained or demotivated to be. Around excuses you're not embarrassed.

  • Sport & Entertainment
    5.0

    The hotel's spa area is in relation to rooms/number too small dimensioned. The loungers are mostly all occupied.

  • Hotel
    4.0

    Nice hotel, however the organisation, the staff, the service and maintenance something else to wish for

  • Location
    6.0

    Very nice location in green surroundings

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