Hotel Melia Santiago de Cuba(4.5 stars)

Avd. De Las Americas Y Calle M View on map

Average rating

125 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    4.9
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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56 reviews for this hotel sorted by travel date
Kathi
Nice city hotel, highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We stayed 2 days in this hotel during our trip. Nice, clean and quiet hotel, despite the size. Nice pool and small shopping arcade and baarbereich. Good breakfast and dinner buffet. Highly recommended! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    0
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Dieter & Moni
Exclusive very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
A very nice hotel to the 8. floor, then the rooms are poor. They are not so big and also not so large. Also the furnishing is not any more in good condition. The happy hour at the pool bar is a bit too much for the staff. Very nice is the atmosphere in the lobby bar; live music at the grand piano. Great! Also with the breakfast on the first floor, music. The selection enormous. Who finds there nothing is even debt! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Willibald
A nice city hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
On a tour we stayed here 2 nights. The room was spacious and practically furnished. The breakfast and dinner buffet left nothing to be desired. The cocktails with roof terrace in the 15. floor have we in both evenings very much. It was the best hotel during our trip through Cuba. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
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Tina
Very good city hotel in the context of our round trip.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
During the guide the formalities we get a mangodrink than welcome amenity. After about 20 minutes the room key and the suit-cases have already been waiting on the floor for us. The rooms are clean and very large. The decor of the room was ok, though the bathroom was quite in need of renovation. Everywhere rust and dark stains (floor, bidetdeckel, toilet seat) The mattresses are pleasantly and in the bathroom there was shower gel and shampoo, the water must one something be patient until it gets warm. The dinner was in form of a buffet, wine was specially to ... pay, though we actually the round trip booked all inclusive. Beer and sodas are including meat and fish on frischgrill, vegetables and finished food, great starters and salads, a noodle bar, pizza, and a dessert buffet. Everything was we had (5 people) was very good. For breakfast there was everything what the heart desires, from sweet fruit and omelet to salmon, ham and cheese. Only the coffee was as everywhere could be improved. In the 15. floor there is a bar with terrace, the good mojitos around 3.50 and a great city views at night offers. This hotel is not further recommendable. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    0
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Manuela
Just top!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2013
There is not much to say, except: it was top! Size and furnishing of the room: super! King size beds. Safety deposit box. Size and equipment of the bathroom: also, super! Bidet, extra makeup mirror, Waage. Friendly staff. Food: good. Dining room with outdoor terrace. Food in the evenings also with the italians (outside) à-la-carte possible. Delicious. Cocktails in the evening at the outdoor bar were also good. Since we only 2 nights at our trip here lived, we could all the amenities unfortunately didn't really use. The melia santiago was for us definitely the best hotel during our great ... trip. We can recommend it unreservedly. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
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Matthias
As a city hotel for round trip good
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2013
Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina. read hotel review
  • Room
    4.0

    Relatively small rooms with normal equipment, clean and with a flat-screen tv. The bathroom rather a bit dated, but everything worked. The hotel has 4 star in category of the country, but not 4 stars international means, but a maximum of three.

  • Gastronomy
    4.0

    Relatively large dining room. To eat is basically a pianist, which we liked. The food is rather getting used to and of the quality was not an international 4-star standard.

  • Service
    4.0

    With english you got along well. The cleaning of the rooms was done daily and was okay.

  • Sport & Leisure
    5.0

    Large pool plant, consisting of two pools in different levels. The pools are well maintained, the loungers usable, you can pool towels at the pool bar give. Entertainment we have-if available-not used.

  • Hotel
    4.0

    Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina.

  • Location
    4.0

    On the outskirts of santiago. Something something to do, taxi driving is announced. This was for us not crucial, since we our rundreiseprogramm with entspr. City tour and so on. Had.

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Elisabeth
As a roundtrip great!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
We were on a round trip by Cuba and it was the best hotel in the 2 nights we were there. The breakfast and the dinner was as a buffet for self-service and it wasn't really missing anything, even the sparkling wine was for breakfast all inclusive. Taste and variety was very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Evmarie
Good hotel on a round trip
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
For the purposes of a trip around Cuba we spend one night in this hotel. For cuban standards it is certainly to the spiotzenhotels and was on the trip the best. A bit annoying i found the noise level in the huge dining room. The buffet is plentiful, but some meals repeat themselves. The preparation of the food could more of salt and spices stood. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
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Horst Johann
In the melia do you really stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The hotel melia is considered to be the best in santiago. Although we are in favour of 2 nights announced were, we could on the first night not not live there, the hotel was overbooked. Therefore we had to an hour further drive and after 10 hours flight and before 2 hours from holguin on the famous rüttel and schüttelstraßen of cuba. The 'hole' in which we stayed, was really a notquartier. So my recommendation : please do not in the high season from january-april Cuba tour. I give 6 suns, but only for Cuba read hotel review
  • Room
    6.0

    Over the rooms you can write nothing bad either, only the best, unfortunately just for one night.

  • Gastronomy
    6.0

    The gastronomy is excellent, but, because we also so many love french in the dining room had and the earlier were there, there was no prawns more... A shame. However everything else was ample and well stocked for offer. For breakfast you have to help oneself, lots of guests take bread on the trip.

  • Service
    6.0

    The building has a very good staff. With english one gets ahead

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel melia is considered to be the best in santiago. Although we are in favour of 2 nights announced were, we could on the first night not not live there, the hotel was overbooked. Therefore we had to an hour further drive and after 10 hours flight and before 2 hours from holguin on the famous rüttel and schüttelstraßen of cuba. The 'hole' in which we stayed, was really a notquartier. So my recommendation : please do not in the high season from january-april Cuba tour. I give 6 suns, but only for Cuba

  • Location
    5.0

    The location is great, you can with the taxi everywhere and cheap there. To excursions i can only say, we had the cemetery, the el morro fortress, the Plaza Mayor on our program.

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Jürgen
Pleasant, modern and comfortable city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
With two swimming pools, the meliá an oasis after a arduous city-stroll, especially at 30 degrees heat! The location is rather peripheral (on foot in the historic part to go, you can especially because of the usually lack of road signs forget ), however therefor comparatively quiet. Furthermore, there is you, if you by car travels, very close to the main arterial roads, amongst others the autopista nacional. With the taxi (cheap) one arrives in a few minutes also to all attractions in the city centre. In the hotel restaurant we only had breakfast - the buffet is excellent, from ... the freshly prepared omelets to smoked salmon has it all. All in all, safe the best hotel in santiago. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Erwin
5 stars on cuban
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
First address i. n santiago, with little faults, cleanliness in the room not with the normal melia standard comparably, from the top floors you have a great view city views. We had a nice big room on the top floor, large bathroom. Unfortunately the hotel is about 2,5 kilometers away from the center, from there are now enough taxis at fair prices to the nightlife to explore. The environment of the hotel is unfortunately not especially There is a big pool, which is acceptable. In the restaurant good service and good food(buffet) Lan access is for holders of melia ... debit card free of charge, wi-fi was unfortunately only for a fee read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Andreas
Best hotel of the city
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Surely the best address in santiago, on details you should not have a look. Me has for example very annoyed, that on the 9. floor where for guests an internet room is available, constantly only the staff on computer sat. Storm damages the recent hurricanes (broken windowpanes) were only poorly sealed. Apart from that you can here very comfortable, especially if one before the alternative like for instance. Las americas and casa grande saw. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Sabrina
Great hotel in Santiago de Cuba
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
In this hotel there were we in the course of a round trip for 2 nights. I had a double room for single occupancy with a great view over the city. The check in folded smoothly and the general service was very good. The best hotel in the course of our round trip. The room was big us clean. In the bathroom was all important available and no mold visible. The restaurant was top! Different kinds of fish and meat at the live cooking plus finished prepared dishes. As weizenallergiker i can unfortunately nothing to bread and pasta say, but ... nevertheless i am more than full became. The waiters were polite and fast. The pool area was large enough for a city hotel and also the towels were sufficient and in very good condition available. The happy hour of the pool bar was very good visited and nevertheless it was a very quiet, relaxing stay. Unfortunately the bar was on the roof closed for repair. The damage of last hurrikanes are still in the whole region to feel. Internet per wi-fi or in the computer area, which unfortunately not bolt was open. Speed on the computer (6 cuc per hour) sufficient, wi-fi (12 cuc/2 hour ) however only in the lobby and not permanently stable available. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gertraud
Best hotel the island
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • November 2012
The melia santiago is the best hotel the island his. We have as a part of a round trip there felt good and enjoyed it, to be quite simple accommodation in this great hotel 2 nights to vrbringen. There was nothing to complain about. read hotel review
  • Room
    6.0

    The rooms were clean, with large beds and a nice bathroom with enough room. Tv, minibar, safe and water in the bottle have the stay effortless. As already mentioned you had to unfortunately partly rather wait a long time for the elevator.

  • Gastronomy
    6.0

    The buffet was a poem and it wasn't missing anything - for Cuba unusual. But a spanish company stands behind it, you can benefit of the guests much tourist nowhow yield. Dinner and breakfast for the previous entbehrungsreichen accommodations made up for it. And everywhere friendly staff!

  • Service
    5.0

    The rooms were spotlessly clean and everywhere was cleaned and cleaned. Even in the dining room was constantly a member of the cleaning staff on site around possible contamination around the buffet to remove. There are lots of people in the dining room there, was accordingly loud it and to top it all played for breakfast a pianist, which pretty much in the keys knocked, around belongs to are. A drawback was the elevator, on the you with lots of patience await had, unless you took the fire escape

  • Sport & Leisure
    0
  • Hotel
    6.0

    The melia santiago is the best hotel the island his. We have as a part of a round trip there felt good and enjoyed it, to be quite simple accommodation in this great hotel 2 nights to vrbringen. There was nothing to complain about.

  • Location
    6.0

    The hotel stands in the middle of Santiago de Cuba and you are right in the center. Unfortunately, the previous hurricane Sandy the city quite strong zurstört, like us our german speaking guide who explained. We have bare trees and dächerlose huts and houses seen, but it was mostly efficient renovated

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Susanne
Lovely hotel with great service
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
As part of the round trip we had dinner and breakfast, but because of the hurricane Sandy we were 2 days in the hotel imprisoned and had all-inclusive The hotel, as well as the rooms were very clean and the staff has super much trouble given us it after the hurricane make it as pleasant as possible. The food was great great, as it has really nothing was missing read hotel review
  • Room
    6.0

    Very spacious, very clean - even if i the room had to change-my first bathroom hardly any water from the ceiling, but the 2. was just as nice as the first.

  • Gastronomy
    6.0

    Great, the buffet was brilliant, to all meals. After hurricane there were 'only' tellergerichte, but after erlebetem we were happy at all which to eat.

  • Service
    6.0

    Great, very recommendable and i hope the damage as soon as possible, and their 'normal' operation resume. In the hotel you have very good english speaking staff found. My room was very clean after the hurricane are the cleaning ladies every day to clean older, although i understand have been if this is not done so, because in around the hotel there was enough to the tidying up

  • Sport & Leisure
    0
  • Hotel
    6.0

    As part of the round trip we had dinner and breakfast, but because of the hurricane Sandy we were 2 days in the hotel imprisoned and had all-inclusive The hotel, as well as the rooms were very clean and the staff has super much trouble given us it after the hurricane make it as pleasant as possible. The food was great great, as it has really nothing was missing

  • Location
    6.0

    There was no beach nearby, but a really beautiful pool, unfortunately i don't know how the after hurricane looked, the around from the hotel us enough to see ☺

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sylvia
Good hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Melia Santiago is well suited for Cuba-tours. From the bar in the 15th floor you have a wonderful view city views. To to the center you have to go to some minutes on foot go. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Michael
Great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel is very central in santiago, around 20 minutes away on foot to the center. Everything was very well organized and clean. read hotel review
  • Room
    6.0

    The rooms are big, are equipped with safe, flat -tv with lots of programs, mini bar hollow, double bed, coffee maker, however no balcony. The bathroom is large, shower with a bath, toilet and hair dryer.

  • Gastronomy
    6.0

    The buffet at breakfast and at dinner was the best of our round trip. Very diverse and much freshly cooked. Wide choice!

  • Service
    5.0

    The staff were very friendly and helpful. You got along with English very well.

  • Sport & Leisure
    4.0

    There is a pool, we didn't use it otherwise we can unfortunately no further details supply.

  • Hotel
    5.0

    The hotel is very central in santiago, around 20 minutes away on foot to the center. Everything was very well organized and clean.

  • Location
    6.0

    The hotel is very central. In few minutes one is by taxi or on foot in the center, where it shops and sights returns.

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Michael
Central great hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • July 2012
Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, the invites to relax. Evenings great view over the town from the bar on the 15th floor. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Elvira
Nice hotel for city tours archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Hotel for 2 nights as a part of the round trip visited. Great hotel, looks from the outside quite modern, also beautiful inside. Complex small, but neat. Room/bathroom large and clean, easier musty odor in the room. Couple once aired, then it was OK. Food and selection were very good. Service also very good. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Andreas
Champagne for breakfast, but: careful, roaches! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Very modern and relatively new hotel on the edge of town, a microworld for tourists with currency exchange, roof, shops, shallow pool etc. Friendly and competent at the front desk, quick handling, manager speaks german. Restaurant with piano-live music for dinner and champagne for breakfast, everything was delicious and of good quality. Cold dishes were cold and the hot hot enough. Only good hotel on the whole team, however. I personally in the room 5 (five) scrape (cockroaches) killed. We have the luggages not open stand let could. Unfortunately! Because the hotel not in the city center is recommended by ... taxi or by vintage cars (6 cuc ) to the center (reparto Palau) to drive the casa de la trova for example (original cuban tradit. Music in style of buena vista social club, entry 10 cuc, dance fun, smoke permitted) or casa de las tradition (Tivoli) or disco casa de la musica. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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