smartline Sergios (3 stars)

180, El. Venizelos Str. 700 14 Limin Hersonissos Crete View on map

Average rating

172 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.7
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    4.9
  • Sport & entertain
    4.3
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32 hotel reviews for undefined sorted by travel date
Marta
Lovely Hotel, wonderful service
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We had a great time in Hersonisos. Sergios hotel is situated in the centre of life, shopping, restaurants and at the same time very close do the see. Hotel is very nice especially because of the hospitality people who work there and who made us feel at home. We especially loved the restaurant, food and service. Room were comfortable and clean. We hope we will back there. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ulla
Unforgetable great Hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2014
-My Friend and I thoroughly enjoyed a Weeks Stay at this super nice "All-Inclusive" Hotel right in very heart ogf beautiful HersonissosOur Room was attractive and very clean -from Our Balcony We had the Mountains and the little Village Koutaloufari to the right and looking to the left side the amazing azurblue Sea) ALL Staff were so friendly courteous and helpful and We felt so comfortable and happy in ALL the Areas of this great Hotel We had never tried "All Inclusive" before and We were really impressedplenty of tasty varieties at every Meal and many different ... types Drinks aswell) -We can't wait to Go Back to stay at "Sergios" again) read hotel review
  • Room
    6.0

    Our Hotel Room was very smart and super clean -large Closet with Top-shelves and Mirrored front , nice Bedside tables with large drawers , Vanity -table with stool and very large drawer , 2 Chairs , nice working clean Refrigerator and low table for travelling bags , Hairdryer by Vanity-table and lovely French-Doors outside to the quite large Balcony with round little Table and 2 Chairs ...We were very comfortable in Our Hotel-Room Nr.416 and one of the 2 Elevators were right outside Our Room door ...perfect !!!!

  • Gastronomy
    6.0

    ...will highly recommend the "All Inclusive" at "Sergios Hotel" ...Brakfast , Lunch and Dinner ...so many tasty choices every single day ...now I'm Home I so MISS walking around ALL the delicious Food and just tasting and enjoying EVERYTHING !!!

  • Service
    6.0

    We were so impressed with the good cheerful and high efficiency Service which We recieved every single day and communicating was never a problem and We shared many daily laughs :)

  • Sport & Leisure
    6.0

    -plenty of good Sunbeds both by the Pool-Area and Outside aswell and there are conviniently Toilets by the Pool-Area aswell -the Pool was very clean and 1.5 M deep so could without fear be used by All :) In the Lobby-Bar there was a 'Snooker-table' and the Bar itself was clean and cozy ..the hardworking jolly Bartender provided Fun and Laughs for Us every night ...We really enjoyed Our Nights at the Bar and met People from simply EVERYWHERE -so much Fun :) :) :)

  • Hotel
    6.0

    -My Friend and I thoroughly enjoyed a Weeks Stay at this super nice "All-Inclusive" Hotel right in very heart ogf beautiful Hersonissos .Our Room was attractive and very clean -from Our Balcony We had the Mountains and the little Village Koutaloufari to the right and looking to the left side the amazing azurblue Sea :) ALL Staff were so friendly courteous and helpful and We felt so comfortable and happy in ALL the Areas of this great Hotel . We had never tried "All Inclusive" before and We were really impressed ...plenty of tasty varieties at every Meal and many different types Drinks aswell :) -We can't wait to Go Back to stay at "Sergios" again :)

  • Location
    6.0

    "Sergios Hotel" is situated right in the middle of the Main Street ...close to simply EVERYTHING ...You can easily walk to the Beach to Swim and enjoy a Meal and a Drink right at the Waterside... many lovely + friendly Tavernaes and if You love Shopping You'll enjoy multiple Shops with all kinds of great and very reasonably priced Merchandise all over Hersonissos . There are plenty of Bus-stops all along the Main Street real close to the Hotel otherwise the friendly Taxis are easily avaiable and very cheap.

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Irina
Once it was enough.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Once it was enough. The hotel is boring, no entertainment. In the all-inclusive package are safe, air conditioning, sun umbrellas and beach chairs at the sea, bottled water (we had to even buy) not included in the price. Although the room was cleaned every day, but never during the 2 weeks the shower stall and the balcony. Under the bed was 1 centimeter Dust. The mattresses were like plank, one could not fall asleep. The shower stall is only for slim people. The walls are very thin. Nobody on the sleep beware. Around 3:00 a. m. have 4 boys ... the whole night on the stairs crying, we could not sleep and next time a cat. read hotel review
  • Room
    3.0

    The balcony and the bathroom is very small.

  • Gastronomy
    4.0

    The first week the food was good. Afterwards it very repetitive. The choice is very small, no cakes. There was always a cake, but pure whipped cream. Never the food was hot, always lukewarm or cold.

  • Service
    5.0

    Room cleaning: 3.0. otherwise everything was ok.

  • Sport & Leisure
    2.0

    No entertainment, no sports facilities. The swimming pool has strongly after chlorine smelled.

  • Hotel
    4.0

    Once it was enough. The hotel is boring, no entertainment. In the all-inclusive package are safe, air conditioning, sun umbrellas and beach chairs at the sea, bottled water (we had to even buy) not included in the price. Although the room was cleaned every day, but never during the 2 weeks the shower stall and the balcony. Under the bed was 1 centimeter Dust. The mattresses were like plank, one could not fall asleep. The shower stall is only for slim people. The walls are very thin. Nobody on the sleep beware. Around 3:00 a. m. have 4 boys the whole night on the stairs crying, we could not sleep and next time a cat.

  • Location
    5.0

    The location is central, very convenient. You could every time after Heraklion drive, in the restaurant. The beach is about 150 meters.

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Werner
Very good hotel with a super service team!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Great hotel - friendly service - large and clean rooms! We are guests and as friends home traveled! Wi-fi in the public area free. The guest structure was well mixed and came from all over Europa. We would not hesitate to recommend this hotel and would come back again very gladly! Kali andamousi! read hotel review
  • Room
    6.0

    Great large room. The maids cleaned every day the room cleaned. Cleanliness was very good! Our room was side sea view with a large terrace. The bathroom was also clean and in a good condition.

  • Gastronomy
    5.0

    We had booked all inclusive. We tend to have however only used breakfast and supper. All meals were plentiful and tastily prepared. Something for every taste. The food in the evening was warm, but that was usual in southern countries. Cocktails were from the bartender perfect mixed and the attention and service everything to satisfaction.

  • Service
    6.0

    Special thanks to the whole team for the great stay and friendly service! Foreign language skills available all the employees. Makes please keep it up! Agapiti fili stin ellada! Tha thelame na sas efxaristoume gia tin iperoxi filoksenia sas. Ipirxan idiaiteres stigmes masi sas! I kardia mou klaiei giati prepei na Figo apo tin agapimeni mou xora! Agapo tin ellada kai tous filous mou edo! Tha eiste panta mesa stin kardia mou! Zito i ellada! Tha sas angaliaso.

  • Sport & Leisure
    5.0

    We have used the pool once. Was clean and tidy. No reason to complain.

  • Hotel
    6.0

    Great hotel - friendly service - large and clean rooms! We are guests and as friends home traveled! Wi-fi in the public area free. The guest structure was well mixed and came from all over Europa. We would not hesitate to recommend this hotel and would come back again very gladly! Kali andamousi!

  • Location
    6.0

    The hotel is ideally located on a main street and about 200 metres away from the beach. A bus stop is about 100 metres away from the hotel. Bars, restaurant and shops are within walking distance to perfect. As a starting point for the Island of Crete to explore the hotel is perfect in the center of cheronissos.

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Simone
Not again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Cheap holiday here is certainly in the right place if you. We stayed for the holiday not much paid and were with the value for money good. But we have the room at check-in only 4., all the others were smoking rooms. Staff was not very thrilled about it! Such a thing must not be! One can forget beach, was not so great! Pool is small and is apparently not cleaned regularly. Rooms were nice and particularly large. Staff in the restaurant was also very nice. Food was... One could become full. I will not book this hotel again! read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    1.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    2.0
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Lensch
Change necessary! Never again this hotel.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Hotelwechel after 3 days required! Unfortunately, our stay at this hotel a big letdown! We highly recommend the hotel in no case further! read hotel review
  • Room
    1.0

    1. room: with the arrival our room was dirty. Everywhere were black, small hair around. Unfortunately we had a room right next to the elevator, so that the whole night not quiet it was. The door didn't shut properly. She was in the 2. night suddenly to be desired. Theoretically me so everyone in our room a us can go out. The bathroom was alright at first glance. Unfortunately you could not sit on the toilet, since otherwise the shower had sat. For men very bad. You could therefore unfortunately only sideways on the toilet. The biggest problem with the shower. As soon as one the tap dusturbance, the whole shower from the drain before the shower again, so everything was flooded. Since no other rooms were available, we could only on the 2. day after the arrival the room change. 2: rooms: the slatted frame for a bed was once in the pretty good. Air conditioning, hair dryer, television, and refrigerator were broken. Bathroom however now usable. The closet was broken. The room was (although it fresh besäubert was) dirty. The kind ladies at the front desk have us assured, that the deficiencies should be remedied, but that was not the case, so that we a change preference.

  • Gastronomy
    2.0

    The food is rather fast food than freshly cooked. We lunch and dinner unfortunately not taste good at all. The salad buffet was in order and the rest absolutely not to be recommended! The lunch was the cold meal from the night before packaged. The restaurant was very dirty the tischsetz from plastic were unfortunately also very dirty. There is always a lot of food on the plates remained which we closed, that the other guests didn't really tasted good. The breakfast was größteteils english but ok.

  • Service
    4.0

    Despite our many flaws the staff was to the way very nice and friendly. Here you can't large give deductions.

  • Sport & Leisure
    0
  • Hotel
    2.0

    Hotelwechel after 3 days required! Unfortunately, our stay at this hotel a big letdown! We highly recommend the hotel in no case further!

  • Location
    5.0

    The hotel is particularly suitable for night owls and young people conveniently located. Who wants to explore the island you should rent a car because it is well worth it. The beaches are beautiful and there are many welcoming cocktail bars.

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Stefanie
Nice hotel-great value for money
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
I have already been on several occasions in hotel sergios and always happy. The hotel has a optimal location for going out, excursions etc. , is clean, the staff very friendly and the rooms are with tv, telephone, refrigerator and air conditioning system well equipped. Also the food is for a 3 star hotel very good. The value for money is just great, especially when compared with other 3 star hotels in the south. Hotel sergios, gladly anytime again! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Gun
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Great hotel, manager and staff is friendly and helpful. Anytime again vacation in this hotel. Top location. Centrally located read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Monika
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
The food could have been a bit more varied and a little more choice, but it was full Otherwise top read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    2.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Nelly
I would recommend!
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2013
I liked the hotel very much. The staff was very friendly, the food was so delicious. But the bathroom was terrible. It was so small and the shower in our room was broken a bit. But generally it was great! read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
Little peace, nevertheless not bad
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is already somewhat older, however in really good condition. It is located right on the main street, but since our room in the back area was, we didn't noise from the street yet other noise heard. The bathroom is in the sense of the word a wet room, like something fatter people in the shower come, we can not imagine. Apart from that the size of the room completely, there is however hardly any storage space for clothes, etc. The wardrobe does not have shelves for T-shirts etc. read hotel review
  • Room
    4.0

    As I have already mentioned, relatively small room, however only for sleeping it was enough. There is the possibility, in the room the safe and an airco to use, however for a fee. A fridge is available, about the hotel-tv are two German speaking channels.

  • Gastronomy
    5.0

    It is quite amazing, which the kitchen, given the narrow budget. There were always different kinds of bread, muesli and egg dishes for breakfast, jams and honey, fresh fruit and vegetables. Also the main meals were ok. Of course the selection of sausage and cheese not as' at home ', but the offered was sufficient and good. If you stay here more have expectations, should more money into your hand take and five star hotels choose...

  • Service
    5.0

    The service is very good, starting from the check-in, about the room service, The service in the dining room and at the pool bar. Also on the' night clubs' is the service altogether very good and partly funny, unfortunately is the music in the bar area rather disco as barmusik, which both the selection, as well as the volume regards.

  • Sport & Leisure
    4.0

    In view of the size of the hotel we didn't expect much and got. There was a small pool, a billiard table at the pool - and night clubs, no animation. What we didn't miss them. Which partly annoying, was the constant music with music from the breakfast to drink at the night clubs.

  • Hotel
    4.0

    The hotel is already somewhat older, however in really good condition. It is located right on the main street, but since our room in the back area was, we didn't noise from the street yet other noise heard. The bathroom is in the sense of the word a wet room, like something fatter people in the shower come, we can not imagine. Apart from that the size of the room completely, there is however hardly any storage space for clothes, etc. The wardrobe does not have shelves for T-shirts etc.

  • Location
    5.0

    The location is very central location, everything important is to short because of reachable included bus station. Also the beaches are on short distances to reach, however these are quite small and crowded. The traffic was quite chaotic. You are very quickly from the lively coastal way in the surrounding mountains. It is quiet and tranquil. In some kilometer away there is beaches, the worthy of its name.

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Thomas
Nice hotel with many young people
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
The hotel itself is simple but more than adequate. The staff were mostly very friendly. My room had I on the ground floor received. The one hand really nice, because the high and down gefahre sparrt, however the room was relatively small, ugly and had no balcony. The latter was the largest problem. Alone if one its trunk like drying wanted. Even if I thank reviews knew what me for the food expected, I was shocked. On the way to the restaurant has my stomach already 2 rotated. So the food is really hardly tolerable. Especially no 2 weeks as ... in my case. From the guests forth in the hotel were about 70% Russian citizens what I personally liked a lot. In the town itself are however mostly Dutch and otherwise many Israelis on site. Who gladly to times of the German citizens to switch off would like is here probably better off as in Mallorca:-). read hotel review
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Simone
Hersonissos yes, hotel Sergios no! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Barkeeper the hotel bar super, the remainder rather poorly. All inclusive offer badly. We would return to Hersonissos, but only into another hotel and only with breakfast or at best half board. read hotel review
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Elif
sergios hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2012
The hotel was very clean, every day was cleaned read hotel review
  • Room
    4.0

    Nice and big, with a balcony, television, fridge

  • Gastronomy
    5.0

    There was 1 dining room and there was always very much to eat and a lot

  • Service
    6.0

    The staff were really it is nice was perfect great if you problem had, the one immediately, foreign languages they speak also as far as I know cramped. , grie. And German. The rooms were cleaned daily:-)

  • Sport & Leisure
    4.0

    There was 1 pool with loungers unfortunately no animation

  • Hotel
    5.0

    The hotel was very clean, every day was cleaned

  • Location
    4.0

    To the beach it was not long, maybe 5 minutes the beach was really nice, close to the hotel there were very many shops/ restaurants, there is a beach tour which one could do was really great

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Franziska
Sergios OK, chersonissos never again archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
the hotel itself is OK. it is located directly on one of the main streets. we had a room to the side, so we from the street nothing received. in the late season was no noise of outside to hear. noise there was only, if hotel guests on the hallways partied or loudly. the hotel is very clean, there were nothing to moan about. the staff are very friendly and helpful. Only with the head waiter one should not throw away. read hotel review
  • Room
    4.0

    hair dryer available. the shower is really you disaster. In the first room was missing the shower's wall half but also in the second room (after the change), was the bathroom despite full shower's wall every time underwater. In the first room, suggested when you enter the room every time a damp warm, musty odor contrary to, since we didn't enough air and could the water simply not expire or evaporate could. in the second room it was already better. -everything was clean. reasonable.

  • Gastronomy
    5.0

    breakfast reasonable. every day two components on buffet changed, which I great was just a bit variety. during dinner is something for everyone. dessert is always the same. Friday Greek Evening. There is always a pizza-Station. Caution: for tourist, the no all inclusive booked: not drinks during dinner operate. It is a sign next to the faucets: Please help yourself but this is just for the all inclusive- tourist. to have us with the head waiter . couldn't know the then the rest of the vacation harassed, because we didn't agree to pay.

  • Service
    5.0

    staff very nice. Speak English, some also German. cleaning of the rooms reasonable. complaints are immediately dealt with. We did not, for the hotel different room categories can book. So we had the worst on the ground floor, right on street level. Could therefore the window never Open and no things dry, since we didn't balcony had. Could after 5 days the room, WITHOUT extra charge, change. It was really very nice.

  • Sport & Leisure
    3.0

    pool, Are, umbrellas available. Everything on artificial turf. There are no pool guys, so we were never there.

  • Hotel
    4.0

    the hotel itself is OK. it is located directly on one of the main streets. we had a room to the side, so we from the street nothing received. in the late season was no noise of outside to hear. noise there was only, if hotel guests on the hallways partied or loudly. the hotel is very clean, there were nothing to moan about. the staff are very friendly and helpful. Only with the head waiter one should not throw away.

  • Location
    5.0

    directly at the shopping street. Close to the beaches. however are all beaches way too small, dirty, crowded, and just plain ugly. If you want a bit of space and privacy at the beach wants, is in chersonissos wrong. It was really very disappointing. The place Malia is a big disappointment. Although beautiful broad beach but the place is a perfect ugly Party place with a Höllenkneipe next to the other. the bus goes directly in front of the hotel in nearby Place. The places were unfortunately all disappointed. Everything dirty, noisy, lots of traffic, the people all very rude. Each still so small idyll the traffic destroyed. Pretty simply have no sense of tranquility and atmosphere. Moped Rentals on every corner. Caution: were ripped off. Rather a bit more pay and a decent scooter get. in any case Risk are charged. Have two tried. The first was perfect (the first if you turn right from the hotel goes), the second with a hole in the tyre sent off. options for shopping en masse. Discoarea on port. All chatted to, are you in the path, try one in their club-genuinly annoying. are therefore on port not more langgelaufen , although the other Side, with view of the port is very nice.

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Sylvia
Central location, good buffet & friendly service archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2011
We love to stay there again. We found beautiful also, that in addition to international dishes, become acquainted with were Greek specialities. The staff is very friendly and always helpful-Efiresto! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Martin & Julia
Please, please choose another, better hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Also we were at the beginning very confident and optimistic because of the mostly positive reviews on this website. The first impression, which concerns with the front desk, was even attractive and well. Since we were already against 09:00 o'clock checked in the hotel and the room was not ready, we had to use the toilet in the area by the hotel. First impression was there. We were really happy to wait with the breakfast the bridge. The ball, quite big disappointment next. So a poor breakfast we had never had before. No fresh rolls, but only a white ... and dark colored a baguette. The further and turned out daily offer: a sort of indedible cheese, two really to look 'atypical' sausage, knüppelharte small croissants (didn't deserve its name have), unloving then laid and often lukewarm scrambled eggs and sausages. Jam and chocolate in bowls (also a matter of taste tigers), a small salad buffet with cucumbers, tomatoes and lettuce (was actually the best part of the buffet), lunch and dinner didn't meet our expectations. We cannot reconstruct it not at all, as some people here may submit such good reviews. In summary, as regards the food: mind-boggling than usual warm dishes were very often lukewarm. The selection repeated so often, there must, unsmoked brown aufgescheuchtes food from the previous day was just put them up on the next day again. Coffee was only for breakfast and between 16:00 and 17:00 o'clock. So if you despite all inclusive time after lunch wanted to drink a coffee, got no. Rooms: was okay. Clean. Were cleaned every day. The bathroom was always flooded after taking a shower former, since the system was overtaxed wastewater. A note to all women, toilets in Greece are terrible. No toilet seat available and a separation between men and Frauentoiletten is a rarity. You should throw the used toilet paper in the toilet not, but if any ☺, provided therefor in containers. (very unhygienic) this is linked with the apparently overworked wastewater system. Otherwise friendliness of the staff: enough, but not more than that-hotel's own beach does not exist (it is nearby several beach, the beach chairs cost about three/four €per day)-conclusion: we are not just talking here about the really annoying points made. If you want a nicer Crete vacation, choose a better region (the chersonissos SIS and Malia are the party regions) and at least a four stars hotel. Take a hundred -200 €extra charge more in purchase, rather than concentrating on the price only. Note: a, a 78, 86 Euro per litre of petrol, was Sept/October 2011. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Lisa
Fun guaranteed ☺ ... Always again with great pleasure! archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2011
I am the sixth time this year in the hotel Sergios and will stay there again ☺ Ideal for the young and the young at heart people! The staff is always friendly and courteous. You save Taxigeld, because the 'Partymeile' ... The beach... And loads of restaurants are within walking distance. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anne
Good for a party vacation archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • July 2011
The rather small hotel is run by many young people occupied, so it is usually quite lively. The surrounding area invites you to a party. There are no hotel-own beaches on Crete and the beaches of the place are rather small. The staff are very friendly and helpful and the hotel is very clean. Important: when booking the desire to specify a terrace or a balcony, otherwise you got a small room with a window. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
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Steffi
Hotel in a great location, great price/performance ratio archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2011
The hotel is very centrally located surrounded by numerous party and shopping possibilities, but not right in the party noise. Bus stop directly before the door, car and scooter rental shops at every corner, so a good starting point for excursions. It is rather small, there is a family atmosphere in the hotel, one quickly establish contacts among the other guests and know. To be highlighted was especially the very nice and helpful staff. Conclusion: for the reasonable price, it was a great hotel, with great pleasure again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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