Hotel Pullman Auckland(4 stars)

Corner Waterloo Quadrant & Princes Street 1010 Auckland View on map

Average rating

13 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.4
  • Location
    4.9
  • Food and Drinks
    5.4
  • Sport & entertain
    5.4
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10 reviews for this hotel sorted by travel date
Andrew
Nice hotel, great Platinum member lounge & upgrade
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Had a great stay here with my wife. As Platinum members we were upgraded to an enormous suite in the Residence Tower, which was simply superb. Unfortunately we didn't have a huge amount of time to enjoy it as we had a lot of functions to attend. We also were given two drink vouchers on check-in (which we didn't have time to use) and access to the Executive Lounge. The lounge is good, particularly during the free drink and canape hour. My wife also popped by for breakfast the next morning, which she said was good, if a little limited. ... But you can't really complain when it's free. The free wifi was also much appreciated. Thoroughly recommend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrew
Superb location, ok room, great Executive Lounge
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • August 2014
Stayed here for one night on a business trip. Handed over my Accor Platinum card on check-in and was promptly upgraded to a room with Executive Lounge access, and also given a drink voucher for the bar. The room was perfectly fine, a similar size to what i've had on previous stays (with no upgrades). Two bottles of free water were provided which was a nice touch. Used my drink voucher in the hotel lobby bar, which is a bit disappointing, to be hones. They've made good use of the space, but it really is just a narrow area next ... to a main thouroughfare (people walking through to check in). The Executive Lounge operates a drink and canape hour between (from memory) 5.30pm-7.30pm. There was a good selection of drinks and nibbles. Outside those times there's basically just juice, water and nuts/fruits. All in all a good stay, nice and close to the city for business meetings, with a good lounge offering free drinks etc. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sigrid
Highly recommended city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Very nice rather centrally located hotel, we had a room to the harbor. In the area there are a lot of offers to restaurants and bars. Also to the harbor walking is possible, however, the roads are in aucklandoft very steep! Very good breakfast, very friendly staff. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Andrew
Great location, but slightly disappointing for $
  • Recommended hotel
  • Couples
  • City break
  • October 2012
Stayed here with my wife for a weekend. We paid quite an expensive rate for the room and, while it was a nice hotel, was probably not worth the money we paid. Check-in and check-out were perectly friendly, and we didn't have reason to engage with the staff in any other way. The rooms are nice, a reasonable size, with a comfortable bed. The views (for our room, at least) were not great - back over the city rather than toward the harbour. The location, however, is excellent. Close enough to town (Queen St etc) that you can easily walk ... (5mins) but far enough away so you don't get the noise. We were able to get a very restful sleep, which I can't say about some of the other central city hotels. I understand it has an Executive Lounge, though as we weren't Accor Platinum members at the time we weren't able to check it out. This makes it the only Accor property in Auckland with an Executive Lounge, though (the Sofitel does not have one). Not quite up to the standard of other Pullmans we have stayed in. Probably more at the level of a Novotel, maybe slightly nicer. If you manage to get a good rate for this hotel, go for it (particularly if you can get lounge access). However, if you can get a similar price for the Hilton, Sofitel or Langham, you're probably better off at one of those. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Philippe
Hotel with little charm archived
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • October 2011
The hotel is close to the beautiful Albert park. To foot one reaches the skytower 328m high, the queens-street as well as the pier. However, you will need to overcome a steep road. No problem, if you were good on foot. Hotel is a 'box' with little charm, a 0815 hotel (airline-crew and business people, there from). Concierge's therefor charm and helpful. Room was okay, not outstanding and wireless a view history. 28.75 $for a halfway and partly not at all functioning wireless! Here I was thinking of the front desk fortunately, despite, so I unsuccessful Internet connection just ... pay had to. Furthermore, I have a sticking out Hooks in the bathroom a bit torn apart. The Nottaschenlampe in the room did not work (batteries already old) and it was cracked, the breakfast room was from the mood it was terrible and not inviting at all. I would not recommend this hotel, as it is for those price too little offered. I originally wanted to 'the sebel suites', but due to the Rugby World cup which was fully booked. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Rolf
Centrally located hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2011
The Pullman hotel is centrally located on a hill in Auckland. The waterfront or city center will get to steep slope streets celebrate. The Albert park is located next door. The rooms are well equipped. The staff are helpful. The breakfast freshly prepared. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Daniela
Good hotel in central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2011
The Hyatt Regency has been eleven January to Pullman group. We were with the hotel, it is but no 5 star hotel. The staff was very nice and helpful. The room was good (standard), Windows are soundproofed but not. Breakfast was only so-so, to the part were not fresh. On a bench in the restaurant it had a huge crack in the leather, so what is not in a 5-star house. Price/performance ratio was super (we had a three for two offer), you should not expect the quality of a 4 star hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Guenther
Very good hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2009
5 Star hotel in a very good location 286 rooms and suites read hotel review
  • Room
    6.0

    We had a 2 room unit. The living room and in the bedroom, there was a large flat-screen TV. The rooms were generously furnished, telephone in the living room, bedroom and bathroom on the desk. Wireless internet. There was a living room with a work desk, a couch, 2 chairs, a glass table, minibar, safe and all that you expect in a home this category.

  • Gastronomy
    0
  • Service
    6.0

    Customer service and reception staff very friendly and helpful. The rooms are cleaned perfectly.

  • Sport & Leisure
    0
  • Hotel
    6.0

    5 Star hotel in a very good location 286 rooms and suites

  • Location
    6.0

    Located on the Albertpark to the free city bus very easy to reach. The Queenstreet to the harbor and only 5-10 minutes walk. At the hotel there are always plenty of taxis available.

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Uwe
Very central city hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2009
We stayed with our two young adult children occupied two suites on the upper floors. The suites are large and very well furnished and comfortable. The service and the service of the front desk by the pick-up at the airport right through to the ordered in advance snacks and drinks for our family reunion worked perfectly. The restaurant is very basic, but it didn't bother us, since we only ate there. We ate outside the hotel, which is very centrally located in the town. The pool is also excellent large. All in all, a, like everywhere else in NZ, very ... relaxing atmosphere. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ulrich
Modern hotel in a good location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2008
The Hyatt has an old and a new wing. The new means Residence. If possible, I would choose a room there, because there was just everything is new. My room was really nice and spacious. Otherwise, the hotel is decent, maybe a little bland (American). No surprises. The quality of the breakfast was also very good. The staff is friendly and efficient. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close