InterContinental Berchtesgaden Resort(5 stars)

Hintereck 1 83471 Berchtesgaden Show map

Average rating

141 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.2
  • Location
    4.5
  • Food and Drinks
    5.5
  • Sport & entertain
    5.2
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76 hotel reviews in Englishsorted by travel date
Alexander
Mountain air and exclusivity
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
Our short stay was characterised by lots of small surprises, the mountain sa seems time and again, with pleasure even to beat. For business trips, relaxation and couples a genuine tip! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Beate
Very relaxed short break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Very relaxed short vacation in modern atmosphere. We felt at home and will come again... read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
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Pia
Relaxing days in a pleasant atmosphere!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
A very nice hotel for a few relaxing days in the impressive mountains around the Königssee. Very friendly, helpful staff, pleasant atmosphere especially at the fireplace bar, tasteful christmas and adventsdekoration. Very nice spa, as long as the hotel is not full (then a bit too small). We would gladly come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Carsten
Remote location, high-end hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We were 2. for a weekend in the IC Berchtesgaden. We stayed in a panoramic suite. Stunning view, great suite. Minibar (no alcoholic beverages) included in the price, nice train of the hotel! Only scales and heating in the bathroom were a bit wrong. Extremely friendly staff, at the building -connected ski school ( abfahrtsskiausrüstung 34 Euro/day, langlaufskiausrüstung 24 Euro/day). Also excellent breakfast buffet with great mountain views. Outstanding is also the spa area with a heated outdoor swimming pool, a steam room (with tidy steam), saunas, and an infrared cabin! Gladly come again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Babs
Stylish hotel with panoramic view
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
Great hotel, unfortunately we found the check-in not particulary good! We were rushed and have also received statements when for example the breakfast hours are or where the restaurants are! This should be the standard include. The beverage prices are salted, but it can in the prices of the nights already thinking. We had flat on TUI and therefore have a lot saved, these as a tip. The sauna and spa area, we were not so convinced. Carelessly designed and bare. There were also except a water dispenser no drinks or snacks (for example nuts) available. Truly excellent food and ... the service is top notch! All in all a wonderful vacation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    6.0
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Elizaveta
Mountain Paradise
  • Recommended hotel
  • Families
  • Countryside & spa
  • December 2012
Interconti Berchtesgaden is located far from everything, so if you decide to go there, be ready to walk by foot a lot, wait for the bus to Berchtesgaden city or rent a car, which probably will be a little bit dangerous because of winding roads. However, it's worth it to go to this place because the area is fantastic with all these high mountains, small rivers and very fresh air. It's the best place to rest from crowd, pollution and work. And the outside spa is amazing, especially in winter. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    1.5
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    3.0
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Richard
Wellness recommendation!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
This resort has the 5 star really deserved it. For a wellness holiday, the resort is a great location. It is isolated and one has your peace. The service was very competent and helpful. Gladly i'm going again this resort is just to relax. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Lucky
Very nice relaxing stay
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
We wanted to the hotel as a part of a kurzbesuches knowledge; were right very friendly with a glass of sparkling wine from the very nice reception staff welcome. There some guests late left, we were as a part of an upgrade a kamineckzimmer assigned. Exactly the right thing for the winter romantic stay! The spa area corresponds also to the hotel standard. The restaurant features wonderful kitchen and accommodating service. We would gladly come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Peter
Five star were exaggerated
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
A really great hotel with very good breakfast buffet, but away from the town, so without a car difficult to reach. For hikers, winter sports fans certainly the great address. Strange i thought, the in my room the türseitigen belüftungsschlitze with cardboard and panzertape sealed were. Otherwise a really nice hotel, the 5 stars but you should reconsider, whether the papppfusch, the service was not professional. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Evi
Hotel with schönheitsmakel
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • November 2012
Starting our modest experience with this hotel at the reservation request. Directly at the hotel requested we got an offer on circa 1800 €for 4 days. With airtours we got the same room type to the same horrible conditon at for about 1100 €booked. Approximately € less on four days stay, we think very much. One carries a certain annoyance already on the way there with to the hotel. The check in from a-roughly-quite new receptionist performed, some problems with of german had. Some information missing in its short introduction completely, for example over the parking spaces at the hotel ..., others were simply wrong. So she said us, the dinner as a part of our half board think in the restaurant 360 degrees celsius instead of, but, as we in the evening discovered, for 3 days was closed. Maybe a information, the the guests arrivals are to be communicated The parking in front of the hotel parking is prohibited! As mentioned, the hotel is located on a small hill. The free car park is located at the foot of the hill! For families with small children is the an isolence. Every day we had with our 1.5 year old daughter this hill and down to our car to run. With a star hotel and the price must be a car park at the hotel but in it! I accept, that one in Munich or Berlin in the city centre for a hotel extra for a parking lot pay must, but not in the middle of nature, where i theoretically everywhere my car free park! No, the hotel buys the surface and leaves the own guests only for a fee park - an isolence! As said, we are not in the center. We are not time nearby a city! read more
  • Room
    4.0

    Our room type, the executive studio would be in other 5 stars hotels in terms of size a standard double room. Apart from that everything was in good condition and clean.

  • Gastronomy
    2.0

    We have our stay with half board and very the food looking forward to it. Good food on vacation is very important to us. Unfortunately, we have on the first evening by a sign have been informed, (the receptionist at the check-in it failed to inform us) that the main restaurant whole three days closed remains. We should to the value of 45 € entwedr in the bavarian restaurant, from the room service or in the bar what a choice. Since we no bavarian food (we have a evening try, but were of the cooking not overly impressed) were our alternatives poor. We sat so 2 nights in our room and average food eaten... One would not like however on vacation for dinner gladly already the room leave and dining... On the last evening the main restaurant is open and we got at least one of our 4 nights the booked half-board menu, which was really was excellent. Naturally annoyed that a more... The food in the bayernstube and the room service were not nearly equivalent substitute. I have to say, if us with our booking would have been told, that we 3 of 4 nights in our room to eat, we would have our stay not at all booked! Positive: super breakfast buffet!

  • Service
    4.0

    The service was very hard. Positive emphasized should be the minibarservice. The free mini-bar with mineral water and fruit juices for refreshment and filled up every day. In a star hotel with spa expects one however some extras. A tea corner in the sauna area, free mineral water, and/or fruit juices and snacks such as fruit kebab or snacks in the spa we stayed at several other 5 star hotels in the spa and at the intercontinental to miss.

  • Sport & Entertainment
    2.0

    The spa is clean. Of the location forth is this hotel a great wellness hotel... Unfortunately fulfilled the spa these requirements however not. Everything was there, that you need, but also nothing more. The sauna is small, well arranged and without frills. After the hotel yes in the middle of nature and you nothing special much make could, would be a big spa area with great sauna landscape eigebtlich a must-have. In the sauna area you can go briefly times 12 minutes to the saunas and that was it... No place, at which one several hour and relax.

  • Hotel
    3.0

    Starting our modest experience with this hotel at the reservation request. Directly at the hotel requested we got an offer on circa 1800 €for 4 days. With airtours we got the same room type to the same horrible conditon at for about 1100 €booked. Approximately € less on four days stay, we think very much. One carries a certain annoyance already on the way there with to the hotel. The check in from a-roughly-quite new receptionist performed, some problems with of german had. Some information missing in its short introduction completely, for example over the parking spaces at the hotel, others were simply wrong. So she said us, the dinner as a part of our half board think in the restaurant 360 degrees celsius instead of, but, as we in the evening discovered, for 3 days was closed. Maybe a information, the the guests arrivals are to be communicated,... The parking : in front of the hotel parking is prohibited! As mentioned, the hotel is located on a small hill. The free car park is located at the foot of the hill! For families with small children is the an isolence. Every day we had with our 1.5 year old daughter this hill and down to our car to run. With a star hotel and the price must be a car park at the hotel but in it! I accept, that one in Munich or Berlin in the city centre for a hotel extra for a parking lot pay must, but not in the middle of nature, where i theoretically everywhere my car free park! No, the hotel buys the surface and leaves the own guests only for a fee park - an isolence! As said, we are not in the center... We are not time nearby a city!

  • Location
    4.0

    The hotel is in the middle of in the mountains on a hill. For quiescentlooking for super. For excursions but you need absolutely book a car.

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Marcel
Great hotel in a great location with a high price
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The hotel is very clean and is elegant. The rooms are modern and very good designed. What the view of the mountains is wonderful. The breakfast is for the 5 stars okay. read more
  • Room
    6.0

    The rooms are great. High modern and great.

  • Gastronomy
    5.0

    The dishes the 360 were delicious, however the prices are extremely high. Price/performance ratio was rather neutral to negative. Go out from the hotel food, it is much better off.

  • Service
    4.0

    The service in the restaurant and in the rooms is very good. For breakfast had we however 30 minutes for our coffee wait and were sometimes ignored. So which i find in a star hotel a k. o. point.

  • Sport & Entertainment
    6.0

    Great pool with indoor and outdoor area. Very quiet and modern.

  • Hotel
    6.0

    The hotel is very clean and is elegant. The rooms are modern and very good designed. What the view of the mountains is wonderful. The breakfast is for the 5 stars okay.

  • Location
    5.0

    The hotel is located relatively far away of all. For a spa weekend with trip to Salzburg and Berchtesgaden however well. Without a car is a prior however not possible.

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Karina
A vacation to remember
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
We had a weekend and it everything was great. The hotel is in its construction really unique. The room beautiful, with fireplace. The pool our daughter the best. Outdoor swimming pool heated, wonderful panorama. Staff were very nice and accommodating. We can only recommend the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jörg
Five star never, 3 ok
  • Hotel not recommended
  • Friends
  • Translated
  • Business trip
  • October 2012
Shower kalkspuhren and rust, on pictures framework dust, closet and table used spuhren scratched, porter very rude, apart from that it was good. Just for a five-star hotel you other expectations read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Child care or playground
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Kenny
Top hotel? Rather flop!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • September 2012
Great hotel, everything really clean, large, very clean. Guests structure; mixed. read more
  • Room
    6.0

    Had a suite: great view, very spacious, very clean, nice bathroom!

  • Gastronomy
    0

    We only had breakfast - unfortunately, we were really on the star restaurant looking forward to it. By the incidents, we had decided, in each case to eat out. Unfortunately!

  • Service
    1.0

    We had several problems with the service and the staff. Everything necessary, would this form is not sufficient. However, i would like to just some highlights indicate: - star restaurant booked. An hour later a call from the reception: if i knew, that it is a sternrestaurant is, that a tranquille ambience and that children (our son is 6.5) is' already behavior should '. 'but it is certainly not a problem, since my son, as you have at check in saw, behave can '. Hello? Tte? - 1715: down in the pool, the lift out, a 'not so nice' welcome at the front desk: 'children under 12 must from 1800 not in this area!'. Hmm. On my question, whether also in a lovely tone and, whether they were possibly also times on your watch could: 'oh so, then you have still 45 minutes time!'. Thank you and meal. Since my wife on the next day g-day, a week before a reservation for a la prairie treatment booked. Short rückfrag for confirmation of the date and time (1630) was' kindly ' of the lady there. I came not from being astonished out, as my wife for my gift having (appointment was burst, as we too late were, alleged appointment was around 1530). Of course there were no appointments available. Ergo: nothing it was with beauty! - chaos at breakfast: waiters had quarrelled (in german, we spoke english, therefore they felt sure, why?) , whether the dirty tablecloth should be changed or not! Chaos in the order of 'egg benedict court'. Between both waiters, we had at the end 4 plates, had however 20 minutes wait. In general i would like to say, that it in the area of service/customer service significant deficit is. There are things happening, so that should not be happening, especially not in a 5 + hotel. Complaints on the ground 'noted', without any appearance redress will reciprocate. Only one complaint to London brought a response from the hotel manager, mr c. this you can read: Since september 3rd i am the new general manager of the inter continental Berchtesgaden resort. Today i what shown all the communication between yourself and our organization. I know that my mail comes at a point in time, when the damage which already done and you received a small refund which did not ease your disappointment. When i read your description i could really feel how you experienced your stay and it reminded me of situations i encountered during my first 27 days here. At the moment we are not very good at internal communication and therefore we fail ' to deliver on our commitments.

  • Sport & Entertainment
    3.0

    - wellness would have been great, if there were not human problems. Sauna area is sufficient, both pools are very nice.

  • Hotel
    6.0

    Great hotel, everything really clean, large, very clean. Guests structure; mixed.

  • Location
    6.0

    Very nice location, no traffic, only pure nature!

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Christina
Very beautiful hotel in a dreamlike location
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2012
Very beautiful hotel in a dreamlike location. Spacious lobby with 'wow factor'. Our executive panorama studio was on the 3rd floor; the view of the surrounding mountains was sensational. The room itself, as well as the bathroom were very spacious. The furnishing, was all right however nothing special and worked partly already somewhat worn out and run-down. Without the breathtaking view, I would the room rather unspectacular rate. A big plus were however the very pleasant and extremely service oriented staff and starting with the reservation, with the check in to the park/Bell service. Great the excellent breakfast buffet, this ... really left no wishes unfulfilled. The menus in the evening and the selection of wines in the restaurant 3' 60° were also excellent. Also here much praise goes to the very good, extremely attentive but nevertheless unobtrusive service. All together, special. Because of the fantastic location and the great staff, a very nice hotel, the good and definitely book it again would; however I think the room price for a bit too high. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Christian
Lovely hotel with bad reception staff
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • July 2012
It has been much about this hotel written. It is really, that the hotel is spectacular. Alone the massive fireplace in the lobby is an eye catcher, as well as the spacious and modernly decorated room. The wellness area is also worth seeing. It wasn't missing anything. The breakfast what quality very good, however quantitatively in comparison to other intercontinental hotels ( Berlin / Hamburg) a little less. What unfortunately much to be desired left, was the handling of a complaint. We have already been in bed, as at 23:30 hours from the room opposite loud hundegebelle was to ... be heard. After 15 minutes later the gebelle still continued, informed we by telephone the front desk. You would be so take care of it. As a further 15 minutes later still nothing was done, was to the front desk and asked, why one anything it does. I would have any reply, but not ' you are not fussy, we can our guests but not prohibit a dog with to get '. My instruction on the night's sleep was by the young front desk employees skillfully ignored. Instead I was comforted, that you 'therefore care'. After the gebelle further 30 minutes which lasted, this time I went together with my wife down to the front desk. This time we requested the manager on duty, which but unfortunately specially 'in the house unterwegs' was. A room changing was because of the supposedly fully booked hotels also not possible. The young receptionist was even snotty, when my wife asked him, if you don't dog during the night in a separate area at the tagungszentrum bring could. On the way to our room came and older mr against, which according to our own statement ' also at the front desk beschweren' wool. After another 15 minutes was finally conclusion with gebelle. Wether the hotel zero has, or, if the dog owners realize had, cut our kenntins. In any case this is a absolute no-go for a five star superior hotel, the claim has one of the leading wellness hotel germany to be. Whilst checking out the next morning there was no word of apology. The Interkontinental Berchtesgaden is a beautiful hotel in beautiful surroundings. What the service at the front desk and the handling of complaints subject, it is however disastrous. Therefore there is no recommendation! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Gerhard
Great resort, that however its price has
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
We really enjoyed it. There was hardly anything to complain about. The children's playground could be more spacious respectively more variety offer. But otherwise I see nothing, which one negatively notice needs. Great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Carsten
World class resort on the Obersalzberg
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
We were for 2 nights in the IC Berchtesgaden. For us it was the 2. visit to this resort. Of Al room category we had a beautiful Panoramasuite, circa 75² large with great view of the mountains and the surrounding green. In the room the inkludierte mini bar with chocolate bars, granola bars, water and fruit juices. A wide selection of tea and coffee Nespresso machine. As usual it was a great breakfast buffet. I am actually no better buffet remember! Only missing carrot juice. Whilst checking out we were asked, if we water for the transfer onward wanted to ... bring. We have voted against, this offer it remains for me but in a very nice memory! We would definitely come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Michael
Fantastic weekend!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
We wanted to saturday on Sunday the daily grind escape and were thoroughly rewarded. The hotel lies in one-time landscape with breathtaking view of the mountains. Saturday evening we had reservations at the 360 degrees-restaurant reserved, with over 20 degrees when we sunset overlooking the kupferfarbenen mountains very good food. Rooms are generous, great bathroom, everything was clean and in good taste. Very friendly service, already when checking in something special. The car is delivered from the bell boy delivered to the garage dangers. The breakfast was the best, I have ever seen. Very varied in best quality. Scrambled eggs ... and omelets are freshly prepared. Everything your heart desires inclusive clean filetiertes fruit ( oranges, Grapefruit etc. ). We are totally thrilled and come for certain again, despite about 400 kilometer drive. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Nadja
Stylish hotel, great service
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
We were over the weekend from Friday to Sunday at the intercontinental in Berchtesgaden. We had a standard room to the inner courtyard, absolutely enough, you can see from the balcony/ bed also the mountains - provided the weather fits. Tastefully decorated, underfloor heating in the bathroom, absolute downside: in the five star hotel no free internet available - is today standard and the amount it must simply be included Breakfast buffet leave nothing to be desired, we have one evening in the Bayernstube (operation in dirndl, leather pants) and on other in the evening 360 degrees restaurant eaten. Each ... good map (positive-not so much food ), very good quality and how everywhere in the hotel very professional and dedicated staff. Spa facilities: indoor pool with outdoor tastefully decorated, sauna area didn't impress me, in my opinion too small for the size of the hotel, too few chairs available, fresh fruit and tea wouldn't be bad, the outside area of the sauna could beautiful be made Very nice Starting point for hikes. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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