Hotel Tuxpan Resort(3.5 stars)

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Average rating

85 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    4.4
  • Service
    4.1
  • Location
    5.0
  • Food and Drinks
    3.8
  • Sport & entertain
    3.8
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23 hotel reviews in Englishsorted by travel date
Alexandra
Mixed feelings, smells and impressions
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • December 2012
Hola, had a 41-year-old single woman over christmas/new year 18 days stay at the double room, all-inclusive should hot, i was missing nothing! For a few cuc right at the start and please to my maid more than a bottle of water to get, i had every day 4 fresh bottles in the room. In the restaurants almost preferred treatment and the staff at the bars - with still a large rush - always in a good mood. Tips were gladly and also many. Who shows and activities like to 23:00, is in the right place here - i ... had inears and was glad, on my trips during the day. Food in the chrystall was excellent. Cubanisch, at el rancho like home cooking, el colibri and dolphin better only snacks, otherwise forget it. Something you don't forget-you are here in a 3. world country-but it was 4 star! Oh, my room had an amazing smell, the a couple of days headache prepared, but without the contaminated air conditioning and with open balcony it was. But the booked sea view perfect! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Antje
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
2 nice honeymoon behind us. The staff was very friendly and always helpful. The cleanliness from the pool and the hotel was always super. The room was always clean and every day with fresh linens. Unfortunately the hotel is but already getting old, so we have no light needed in order to get into the bathroom. The door to our room one could forget to plaster. Also it was in the rooms very badly soundproofed, so the neighbors baden hear, as if he in our tub sat. The food you always tried hard, but it was always only lukewarm. You ... are not allowed forget how poor this country and must therefore also some drawbacks. The offered excursions were very nice, but also here must one nevertheless somewhat more deeply into the purse reach. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Johanna
Cuba - worth a trip!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The tuxpan is a rather simple hotel in the quiet hotel area varaderos. In the 'town' is In approximately 10 minutes by cab or coach, at the beach along you go about 1 hour. Right after the pool area, in a well-kept garden area is, one comes to the beach. There There are sun screens and loungers (without cushions), a nice beach bar. If the sea not too Stormy is, can one wonderful and safe swimming. Afterwards serves the gardener a fresh coconut For a small tip! Of course, it runs in all other areas' as champ '. The staff ... are but on a natural warmth and very helpful and in a good mood. Especially great i found the different shows, the daily offered. From the hotel ünternahm i also various excursions, the relatively expensive; you can but also tours with Taxis ( sometimes with employees) arrange. One move between two worlds - in the hotel there are a relatively all, the people outside are for metric ton Bitterarm. My 1st kubaaufenthalt i was very impressed, the hotel was for me reasonable and people Great! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Ralph
Tuxpan the curse of the Karibik.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
The eyesore of cuba. The pool was 2 weeks a dermatological apocalypse. In the pool trash everywhere and yellow from...? Cleaning in the morning around 9:00 quite as bad. But point 19:00 are 25 litres chlorine reingekippt. Staff slow to stink-putridly, also with tip try more casually than what they are there. But if you have a survival wants a vacation then here. Nee, really never more. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Ursula
Hotel Tuxpan, again at any time gladly
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
Happily time and time again Hotel Tuxpan. It is very informal too, too the service is excellent. The beach on Hotel Tuxpan is in my opinion the nicest of Varadero. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christian
Tuxpan: it is so
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
The hotel is quite outdated. The rooms are for cuban standards well equipped. They were clean and the towels were also (almost) changed daily. The pool area is a showcase (where we however rarely anyway). In the hotel are mainly canadians us russians building, which did not disturb however. The food was carelessly and every day recurrent then clapping. Also you need to get on long waiting periods set up a table in the essenssall bagged, the hall is perfectly under dimensioned (so please evenings around 18:10 queue). Several people had problems with diarrhea etc. So great promise of ... cocktails at the beach bar, lobby bar and polar were all not enjoyable. I've never seen a Piña Colada with instant kokospulver drunk. Even the alcohol in the glass with the kokospulver mixed (comparison oil with water in a glass). In general the staff were(especially at the bars and at the front desk) very rude, you just didn't feel welcome. (at check out there was only a short nod, not even for a nice 'on wiedersehen' it was enough. Altogether the willingness to help in all situations to be desired. Unfortunately we could for 15 cuc hired beach towels several days not exchange, as it problems with the laundry service or the releasing switch was closed. read more
  • Room
    5.0

    Our room was clean. There was a tv with different channels, however only 1 septischer channels, but we did not to tv look in Karibik.

  • Gastronomy
    2.0

    There was mostly the same, in other words, potatoes, eggs, rice, various pasta, meat(rubbery, probably typical of the country). The offer of the food was big but very monotonous, since there is almost everyday the same.

  • Service
    1.0

    The service was, as described above, through the bank way bad. With the order, there is no hello, no thanks, simply no attention.

  • Sport & Entertainment
    3.0

    Evenings was 3 times the same play listed, which one however not really could, since it was the loud music boxes could not bear, it has boomed and was absolutely overloaded. The entertainment was just very simple and one-sided. Who evenings peace in the room searches, is in the wrong place here(at least side to the sea). The beach is whereas a dream, not too crowded and very clean. There were also always enough loungers available not extra cost. From time to time a hotel employee (gardener, caretaker) with a handful of coconuts with a machete before a increase, this is for us Carribean like. It should however but also me a few cuc reward, as it very pleasant my.

  • Hotel
    3.0

    The hotel is quite outdated. The rooms are for cuban standards well equipped. They were clean and the towels were also (almost) changed daily. The pool area is a showcase (where we however rarely anyway). In the hotel are mainly canadians us russians building, which did not disturb however. The food was carelessly and every day recurrent then clapping. Also you need to get on long waiting periods set up a table in the essenssall bagged, the hall is perfectly under dimensioned (so please evenings around 18:10 queue). Several people had problems with diarrhea etc. So great promise of cocktails at the beach bar, lobby bar and polar were all not enjoyable. I've never seen a Piña Colada with instant kokospulver drunk. Even the alcohol in the glass with the kokospulver mixed (comparison oil with water in a glass). In general the staff were(especially at the bars and at the front desk) very rude, you just didn't feel welcome. (at check out there was only a short nod, not even for a nice 'on wiedersehen' it was enough. Altogether the willingness to help in all situations to be desired. Unfortunately we could for 15 cuc hired beach towels several days not exchange, as it problems with the laundry service or the releasing switch was closed.

  • Location
    4.0

    The location is only for a pure beach vacation recommendable. Around (on foot) is absolutely nothing. Unfortunately in the hotel there is no pool, Kicker etc. In order to get yourself evenings to employ without at the bar to sit and 'delicious Piña Colada' cocktails drink \u263a

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Nicole
We had a great holiday in Tuxpan
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We were totally positively surprised the Tuxpan hotel because it is so bad being presented! We had a great holiday! The hotel is not the most modern but it was clean! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Christa
It doesn't go worse
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2011
The hotel Tuxpan resort in Varadero to any culinary delights. the food was a disgusting aspect and also tasted Sunday it is completely unseasoned, unimaginative and overcooked. Even the prawns tasted like paste and are soft and indefinable. Cooking them in Tuxpan unfortunately no easy, either from the national kitchen from the International. if you have a piece grilled spiced Turkey gets, dry rice and vegetables to smithereens without marinade has a great luck. so if you want a diet all inclusive make of dirty plates and abhorrent to stained tables and sticky chairs would like to sit, only. the ... queues for this execrable move in the evening despite change umst partial notification system note up to an hour Chen and ending reliable every evening with frustration, because all the evil, which you get back from the day before and are often not even concealed, but see one-to-one like the day before. read more
  • Room
    1.0

    Basic, old and dirty! the bed was clean, under bed not more. bathroom was relatively clean, old, dusty furniture.

  • Gastronomy
    1.0

    The hotel Tuxpan resort in Varadero to any culinary delights. the food was a disgusting aspect and also tasted Sunday it is completely unseasoned, unimaginative and overcooked. Even the prawns tasted like paste and are soft and indefinable. Cooking them in Tuxpan unfortunately no easy, either from the national kitchen from the International. if you have a piece grilled spiced Turkey gets, dry rice and vegetables to smithereens without marinade has a great luck. so if you want a diet all inclusive make of dirty plates and abhorrent to stained tables and sticky chairs would like to sit, only. the queues for this execrable move in the evening despite change umst partial notification system note up to an hour Chen and ending reliable every evening with frustration, because all the evil, which you get back from the day before and are often not even concealed, but see one-to-one like the day before. very bad!

  • Service
    1.0

    Part friendly, partly only keen.

  • Sport & Entertainment
    1.0

    The most unpleasant, loudest entertainment of all times. A crazy, deafening Geblärre, the 9 until 23 o'clock and just stupid and noisy.

  • Hotel
    1.0

    The hotel Tuxpan resort in Varadero to any culinary delights. the food was a disgusting aspect and also tasted Sunday it is completely unseasoned, unimaginative and overcooked. Even the prawns tasted like paste and are soft and indefinable. Cooking them in Tuxpan unfortunately no easy, either from the national kitchen from the International. if you have a piece grilled spiced Turkey gets, dry rice and vegetables to smithereens without marinade has a great luck. so if you want a diet all inclusive make of dirty plates and abhorrent to stained tables and sticky chairs would like to sit, only. the queues for this execrable move in the evening despite change umst partial notification system note up to an hour Chen and ending reliable every evening with frustration, because all the evil, which you get back from the day before and are often not even concealed, but see one-to-one like the day before.

  • Location
    2.0

    To the center you have to take the bus or taxi.

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Chris
too few for the money get...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2011
First, I'm not picky but eventually I had to call to complain. to the hotel I must say that this hotel quite old, and accordingly somewhat outdated and in need of renovation is, for further information by angefreundete barkeeper and employees we were then internal information transmits that unfortunately no money for this measures available stalls. Or no money to spend not want is time debatable! hmm... For me no comfort! read more
  • Room
    4.0

    Standard size the furniture was still in good condition, air-conditioning worked, safe was large enough and functioned and was relatively safe problem was only German wave as you became to angepriesen is a transmitter of the DW-tv called meaning you see all about 3a 4 hours news and following a Infosendung on German (changes all 2 hours with the spoke Spanish and English from) on the whole was the room clean and reasonable of course not European standard out.

  • Gastronomy
    4.0

    quality of the dishes was always good! Unfortunately flew right lots of birds in the dining room around then of course at every opportunity on rolls and fallen down food nagten. The food is of course matter of taste and very habituation needy speak much fish, Rice, Noodles and the local main courses roasted Schweineschwarte (hmm... Well) are not in Germany but we knew already before. Buffet could have been a bit more varied his. À La Carterestaurant you had to order and the offer in one of the 2 restaurants only 1 times a week book. yes of course, in Cuba, tips determine the service, but that brings the German on Cuba not! Crayfish and offer at the pool bar for 12 CUC reasonable, well decorated and tastes very good!

  • Service
    4.0

    With staff we are personally very good clear came and therefore somewhat detailiertere information about. Friendly they are for the most part all( exceptions confirm the rules) is however yes not only in Cuba so! the country language was Spanish, with good English one comes through well. Cleanliness in the rooms was always well after giving 6a 8 CUC per week understands. with complaints at the tour operators (after about 1 week), was factual and quickly (there was suddenly animation and dance classes the outside not going on) diving by the pool where advertised was unfortunately not taken place.

  • Sport & Entertainment
    2.0

    as mentioned animation in the first 10 days not take place except short bingo game in the afternoon (duration about 30 minutes) after the complaint was it significantly better! I even did no children but kids club, I have never occupied seen LAG eventual because at this time not much going on was in the hotel. Disco was broken it I was told that water in the electrical from the disco area drained and out of business is (it very nevertheless not afterwards in this in the next Meet again in use) the pool was okay, but the overflow lattices were on the Kinderseite for the most part not available! Loungers weren't a problem from the quality to the quantity good!

  • Hotel
    3.0

    First, I'm not picky but eventually I had to call to complain. to the hotel I must say that this hotel quite old, and accordingly somewhat outdated and in need of renovation is, for further information by angefreundete barkeeper and employees we were then internal information transmits that unfortunately no money for this measures available stalls. Or no money to spend not want is time debatable! hmm... For me no comfort!

  • Location
    5.0

    location to the beach cIRCA 20 meters to the sea after leaving the hotel complex to the rear. airport is about 25 kilometers away. after Varadero circa 5 kilometer by taxi cost for good negotiations 5 CUC(3.5 euros), is but also thus in the kind a city bus to Varadero tours offered (per person 5 CUC) however, you can so that the whole day drive, problem when the thing is, that you get a good kilometer walks to the next stop from this bus appears. Options for shopping in the main street from Varadero a few possible, apart from that much as souvinierstände along the street. Good and cheap food from local as a few international food possible. possibilities for excursions exist mainly by the particular tour operators, since it in Varadero not so lots to visit that it for 2 weeks sufficient would rather said 2 days. (and since you have to rather slow down)

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Ulrich
The room was a damp biotope
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2011
I have never experienced anything like that! The room was a damp biotope and the bathroom just like a Tropfsteinhöle. After I had much old air conditioning off, because I was constantly coughing, the humidity. on everything it was so damp in the room, that you had to turn, not slip on the floor. Even worse was the bathroom. After the first day I had a shower it leaked so from the ceiling. On the floor even puddles formed right. On the beach there are unfortunately no palm trees, but the water is very pleasant. Luckily we were at the ... end of our trip only two nights in this hole. Outside Hui inside pfui. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    2.3
    Family friendliness
    4.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
  • Location
    6.0
    Distance to the beach
    6.0
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Martin
For gourmets, swimming, sand castles farmer, and for.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2011
If the guest european standard expected is it be disappointed. The hotel has but for cuban standards a high standard with very nice staff. The staff at the hotel are extremely child friendly. For me and my son was it a great holiday and we have booked also again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ernst
Cuba-beautiful; Tuxpan-not recommended archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2010
The hotel is very in need of renovation-old. We had to change twice the room, since the us offered room in a very bad condition were. The food was mediocre, often cold, barely any fruit-bad quality. In the second week the hotel was fully booked was to 75% (50% in advance), we had to wait to 20 minutes before the breakfast area, although many tables were free, the hotel staff came with the setting of the tables not afterwards. The pool area-good, beach-Great. A trip to Havanna is a must-worth seeing. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Fabienne
Very satisfied archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2010
Cannot complain. For Cuban standards, it was a very good hotel! All friendly and helpful. They are pleased when you tip them and after they do even more to please you. So it pays off to leave a peso every once in a while. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Eva
Never more hotel Tuxpan archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
We had to change the room twice, the first frame was broken at the lock on the door step, we were able to open the lock with a credit card in two seconds. The second room was terrible, at the first sign of wind stood out the whole ceiling in the bathroom, so you could watch in a shaft. Water was dripping from the air conditioning on the floor. Puddle! The third room was OK only. The safe in the room did not, about eight times the technician come to him to open. The food was always the same bad ... for 14 days! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
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Franz
The is located on the system? archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2010
On the whole is the detailed description of brigitte to. Thought, it would be only at this hotel in this condition. Unfortunately we have but of other hotels similar and Cuba will avoid in the future. The high price is in any case justified. The price/performance ratio is much better in other Caribbean States. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Ana
Never again archived
  • Hotel not recommended
  • Families
  • Beach holiday
  • December 2009
First of all, this hotel is very boring. There is no animation, specialy at nigts, there in only one pool bar, no live music, no salsa eveningsyou can only sit and watch performance on the stage, every night the same. If you want shoppinh you must go with the taxi, in the resort is no farmacy, no market The restaurant is awful. Cleanliness of cutlery, glasses and tables is very very bad. Every single plate was dirty. Than food.every day the same. If you come to the dinner later, you can get only side dish, ther rest of ... food are already gone. In the rooms are beetles crawling through the outflow and in the bathroom ceiling was broken. Anway, the garden was great and the beach divine. In the official descripition is a mistake,airport Hose Marti in Havana is far away (not 30km, but almost 270 km!), with the bus 3 hours. read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.8
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Christian
Absolutely OK only to be recommended archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
The hotel can recommend Nu. Very good atmosphere. Helps with Persnonal something tip to give you will not be able to get coffee for breakfast also good (ESRP so). Staff friendly (to note have only 18 euros monthly, depending on their ability to communicate in other languages). You can book excursions (for example, havana with Viazul buses from bus terminal, Easy drive 10 CUC). would jedere time again in the hotel. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dieter
Cuba Verliebn archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
We were (few) for the third time in a row in the same hotel and were again very satisfied. The friendliness of the staff, their helpfulness and their cheerful nature always impress us again. Behind the facts are fading, that the hotel was already a 19 year old is that the selection of food and sometimes be more varied could. Everything is due to the fantastic beach and the beautiful bathing opportunities more than made up for. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Hotel review hotel Tuxpan archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2009
Hotel is older but clean. The service was very friendly and helpful. Food is good. Beach very beautiful with the beach bar. If you don't need luxury, for the is the right hotel for you. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Irene
OK for a beach holiday archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2009
I was due to the beautiful beach and the wonderful sea for a 10-day relaxing beach holiday and I can recommend this hotel. It is a tired hotel, but to sleep, shower and change sufficiently. The beds are unfortunately very hard. I has the level of cleanliness in the restaurant not so good, but I can recommend the specialty restaurants 'El Rancho 'and' El Colibri ' there is the food was good! Insect repellent! FOR TROPICAL WEATHER! take-away. The staff are great differences-it was very, very friendly to distant. With english one comes on each case no problem getting along. ... (Of course also with Spanish;-)Annoying were a few other guests, without the consideration on the concept of the locals 'without ' on the beach were above. I would like to see the time, if a foreigner in their country so what makes. it really lacks the Cubans to the simplest things-they really are glad, if you the leftovers from toothpaste, shower gel, shampoo, razor, deodorant, tampons, etc. also old clothes or bind or toys left! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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