Hotel The Westin New York at Times Square(5 stars)

270 West 43rd Street New York, NY 10036 View on map

Average rating

70 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.0
  • Service
    4.7
  • Location
    5.7
  • Food and Drinks
    4.8
  • Sport & entertain
    4.0
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37 reviews for this hotel sorted by travel date
Donald
Touristy area but beautiful modern hotel
  • Recommended hotel
  • Singles
  • Business trip
  • June 2015
Located in the heart of Times Square on 8th Ave between 42nd/43rd Street, very convenient and on top of several major subway lines. Entry area and lobby on the second floor were very busy with tourists everyplace, but this is to be expected in the area. Room was very large, especially for Manhattan and with the typical Westin Heavenly Bed it was a perfect night sleep. Request a corner room, if you can. The views are excellent, especially the higher floor you might get. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Arnon
Good Hotel near Times Square
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
Generally a good hotel. Extremely close to Port Authority, which was great for me as I arrived by bus. In short location is great but you pay for it as it is not cheap... The hotel bar is not the best in my opinion and rather expensive. Unfortunately the restaurant was not open that night so was unable to check it. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Thibault
Good location but not a wonderful hotel
  • Hotel not recommended
  • Singles
  • Business trip
  • March 2015
I stayed there few nights and had several issues in my room: couldn't open the door of the closet which was broken, noise can be heard from one room to another, etc. Good location but rooms need to be refurbished. When I complained about the noise, the reception told me that I should have called and asked for another room... it was 1am, had something else to do read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Pamela
Decent property close to Grand Central Terminal
  • Recommended hotel
  • Families
  • City break
  • December 2014
The room was a standard Westin room, generally a decent size for New York City. The location was good for access to Grand Central Terminal. I only wish we had found the tunnel entrance earlier as we walked to Grand Central for two days before discovering the tunnel was so much closer and a direct access to the line we rode mostly. The room service menu was extremely expensive and hard to read since it was a photocopy of the compendium (a bit sad that a Westin can't afford to keep a real printed compendium on the desk ad instead ... photocopied one). Overall I liked the property and would recommend this Westin. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Michael
Great location!
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
This is one of the best hotel locations in New York City, I would not hesitate to say here again and highly recommend it to anyone else. We were on the 42nd floor with a great view of the city, we could see the big AMC theatre below. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Khalifa
Feedback about The Westin New York at Times Square
  • Hotel not recommended
  • Couples
  • Other stay
  • May 2014
I had a very bad experiance with this hotel. Location is very good & attractive. Hotel staff were not helpfull. Room in general not very clean & size very small. This hotel not recommended for family. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Gary
In a very busy area
  • Recommended hotel
  • Families
  • City break
  • July 2013
We stayed at this hotel three times now and what we love about it is the staff here they have a can-do attitude which is always nice and gets things done. The rooms were very nicely appointed and large and well decorated too. Good value for money paid. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Robert-Jan
Great stay during marathon weekend archived
  • Recommended hotel
  • Couples
  • City break
  • November 2012
We stayed for the second time in this hotel during New York's marathon weekend, just a week after the heavy storm that hit the city. The hotel is huge, but after you have passed the effeicient check in, the hotel is very comfortable and just q block away from Times Square. This time we had a junior corner suite with a great view on Times Square and again the Westin heavenly bed is definitely on of the reasons to visit this hotel. Breakfast is simple in NY hotels, but gives you enough energy for a good start of the day. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Alan
A nice choice in Times Square
  • Recommended hotel
  • Couples
  • Other stay
  • October 2012
good hotel in general, clean and good location read hotel review
  • Room
    4.0

    good rooms, comfortable in size and well stocked bar

  • Gastronomy
    0
  • Service
    4.0

    good service here. staff were cool people

  • Sport & Leisure
    0
  • Hotel
    4.0

    good hotel in general, clean and good location

  • Location
    4.0

    right on 42nd street. easy to get around

Close
Maik
Great location proud price archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
The location is unique and it is right inside the action. Good traffic connections. However the location you must also expensive pay. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Werner
Westin New York - Completely recommendable! archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
Hotel and the room are for the price very nice and adequate. The staff's hospitality and the atmosphere of the hotel we approached and good. The' standard room' was so, that one in Europa two rooms it would make. The view from the room, although 'only' 10th Floor was phenomenal, the location ( corner Broadway and 42. Street) not to beat. Bar and restaurant are expensive, but recommendable. Only drawback: the service was a bit chaotic. It was always exciting, as lots of fresh towels, relative to their total number, per night in the room found to be. Apart from ... that no criticism. In short: not very cheap ( New York!), however very recommendable. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Inderraj
24/7 Hotels archived
  • Recommended hotel
  • Families
  • Other stay
  • July 2012
The biggest thing of hotel was times square which was 24x7 and Subway station outside hotel Entrance. Madame Tussaud studio opposite to hotel central station stone through distance from hotel u can say prime location was main thing and We like it so we forgot all other things. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alex
Not worth the money! archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • July 2012
The location of the hotel is perfect, but the rooms mediate the feeling of a three-star hotel respectively the bathroom like a rest stop. The hotel gives no relaxation respectively peace. Way too expensive for the quality from the room. Should not the name' Westin' bear. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ramesh
Good location - decent hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2012
The Westin Times Square is a good hotel, tidy, clean, nice service. The good location nearby of the time Square made possible quick access to the subway and also the possibility many places Manhattan to reach on foot. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Nuri
Great posh hotel! archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2012
Very posh hotel in the middle of New York! Times Square is situated just 4 minutes on foot away! Awesome view from the room! The shulas we wanted to definitely try was but unfortunately at our last day before departure to. The concierge but the benjamins steakshouse offered! The thing was maybe very high preiskatergorie ( price per steak 50$ ) however therefor unique! :-) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Petra
Clean, cosy and convenient archived
  • Recommended hotel
  • Couples
  • City break
  • April 2012
The location is great for sightseeing, and that's the biggest plus of this hotel. The quality of service and amenities is very high as you'd expect from a Westin - no big surprises there. Perfect for a city break or a business trip. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Frank
Fantastic location archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
Would again into the closer selection. There is less expensive hotels. But the location is ideal. Not quite the heart of pictures friends Times Square. The is however also good. 2 minutes and you are right in the middle of the TS turmoil. Traffic connections from Westin from super. Also are several sightseeing hotspots quickly and easily to reach on foot ( ESB, CP, MSG, etc.). As well as the shopping -addresses 5' the avenue, Macy's or Bloomingdale's. Recommendable is New York passport and a hop on/hop off bus ticket. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Sandra
Great hotel - very centrally located archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Great hotel. Very centrally located - about 5 minutes footpath to time Square. Typical American breakfast. The rooms are very modern decor. They offer a fridge, Hotplates and a coffee machine. Only the view if you here in vain. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andrea
Central location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2012
the hotel was clean and especially central location. The staff very friendly and the rooms were spacious. The bathroom was very large. We had a king size bed three of us. It was habituation needy with 3 persons a cover to share, but then still good folded. After my son right on the first day a stain on the bed cover made, was the following day bed freshly changed. I would the hotel re-elect read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sonya
Super Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
We booked for the end/beginning of May June a week at the Westin Times square and didn't regret it! The hotel is very centrally located (Newark Liberty International Airport is 15 $30-45 minutes to reach. is), it is within a few blocks everything: restaurants, bars, musicals and souvenir shops.HCLFHLHCLFHLWe had booked a club room and had therefore atrium breakfast and Internet included. The room was large and clean.HCLFHLHCLFHLThe hotel very quickly reacted to complaints. At our arrival around 16 o'clock the room was still not ready and they gave us a voucher issued then! The staff was always ... very friendly and very helpful.HCLFHLHCLFHLConclusion: a super hotel! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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