Hotel The Westin New York at Times Square(5 stars)

270 West 43rd Street New York, NY 10036 View on map

Average rating

58 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.7
  • Location
    5.6
  • Food and Drinks
    4.8
  • Sport & entertain
    3.9
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32 reviews for this hotel sorted by travel date
Khalifa
Feedback about The Westin New York at Times Square
  • Hotel not recommended
  • Couples
  • Other stay
  • May 2014
I had a very bad experiance with this hotel. Location is very good & attractive. Hotel staff were not helpfull. Room in general not very clean & size very small. This hotel not recommended for family. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Gary
In a very busy area
  • Recommended hotel
  • Families
  • City break
  • July 2013
We stayed at this hotel three times now and what we love about it is the staff here they have a can-do attitude which is always nice and gets things done. The rooms were very nicely appointed and large and well decorated too. Good value for money paid. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Robert-Jan
Great stay during marathon weekend
  • Recommended hotel
  • Couples
  • City break
  • November 2012
We stayed for the second time in this hotel during New York's marathon weekend, just a week after the heavy storm that hit the city. The hotel is huge, but after you have passed the effeicient check in, the hotel is very comfortable and just q block away from Times Square. This time we had a junior corner suite with a great view on Times Square and again the Westin heavenly bed is definitely on of the reasons to visit this hotel. Breakfast is simple in NY hotels, but gives you enough energy for a good start of the day. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Alan
A nice choice in Times Square
  • Recommended hotel
  • Couples
  • Other stay
  • October 2012
good hotel in general, clean and good location read hotel review
  • Room
    4.0

    good rooms, comfortable in size and well stocked bar

  • Gastronomy
    0
  • Service
    4.0

    good service here. staff were cool people

  • Sport & Leisure
    0
  • Hotel
    4.0

    good hotel in general, clean and good location

  • Location
    4.0

    right on 42nd street. easy to get around

Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Maik
Great location proud price archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
The location is unique and it is right inside the action. Good traffic connections. However the location you must also expensive pay. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Werner
Westin New York - Completely recommendable! archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
Hotel and the room are for the price very nice and adequate. The staff's hospitality and the atmosphere of the hotel we approached and good. The' standard room' was so, that one in Europa two rooms it would make. The view from the room, although 'only' 10th Floor was phenomenal, the location ( corner Broadway and 42. Street) not to beat. Bar and restaurant are expensive, but recommendable. Only drawback: the service was a bit chaotic. It was always exciting, as lots of fresh towels, relative to their total number, per night in the room found to be. Apart from ... that no criticism. In short: not very cheap ( New York!), however very recommendable. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Inderraj
24/7 Hotels archived
  • Recommended hotel
  • Families
  • Other stay
  • July 2012
The biggest thing of hotel was times square which was 24x7 and Subway station outside hotel Entrance. Madame Tussaud studio opposite to hotel central station stone through distance from hotel u can say prime location was main thing and We like it so we forgot all other things. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alex
Not worth the money! archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • July 2012
The location of the hotel is perfect, but the rooms mediate the feeling of a three-star hotel respectively the bathroom like a rest stop. The hotel gives no relaxation respectively peace. Way too expensive for the quality from the room. Should not the name' Westin' bear. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ramesh
Good location - decent hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2012
The Westin Times Square is a good hotel, tidy, clean, nice service. The good location nearby of the time Square made possible quick access to the subway and also the possibility many places Manhattan to reach on foot. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Nuri
Great posh hotel! archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2012
Very posh hotel in the middle of New York! Times Square is situated just 4 minutes on foot away! Awesome view from the room! The shulas we wanted to definitely try was but unfortunately at our last day before departure to. The concierge but the benjamins steakshouse offered! The thing was maybe very high preiskatergorie ( price per steak 50$ ) however therefor unique! :-) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Petra
Clean, cosy and convenient archived
  • Recommended hotel
  • Couples
  • City break
  • April 2012
The location is great for sightseeing, and that's the biggest plus of this hotel. The quality of service and amenities is very high as you'd expect from a Westin - no big surprises there. Perfect for a city break or a business trip. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Frank
Fantastic location archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
Would again into the closer selection. There is less expensive hotels. But the location is ideal. Not quite the heart of pictures friends Times Square. The is however also good. 2 minutes and you are right in the middle of the TS turmoil. Traffic connections from Westin from super. Also are several sightseeing hotspots quickly and easily to reach on foot ( ESB, CP, MSG, etc.). As well as the shopping -addresses 5' the avenue, Macy's or Bloomingdale's. Recommendable is New York passport and a hop on/hop off bus ticket. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Sandra
Great hotel - very centrally located archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Great hotel. Very centrally located - about 5 minutes footpath to time Square. Typical American breakfast. The rooms are very modern decor. They offer a fridge, Hotplates and a coffee machine. Only the view if you here in vain. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andrea
Central location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2012
the hotel was clean and especially central location. The staff very friendly and the rooms were spacious. The bathroom was very large. We had a king size bed three of us. It was habituation needy with 3 persons a cover to share, but then still good folded. After my son right on the first day a stain on the bed cover made, was the following day bed freshly changed. I would the hotel re-elect read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sonya
Super Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
We booked for the end/beginning of May June a week at the Westin Times square and didn't regret it! The hotel is very centrally located (Newark Liberty International Airport is 15 $30-45 minutes to reach. is), it is within a few blocks everything: restaurants, bars, musicals and souvenir shops.HCLFHLHCLFHLWe had booked a club room and had therefore atrium breakfast and Internet included. The room was large and clean.HCLFHLHCLFHLThe hotel very quickly reacted to complaints. At our arrival around 16 o'clock the room was still not ready and they gave us a voucher issued then! The staff was always ... very friendly and very helpful.HCLFHLHCLFHLConclusion: a super hotel! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Katy
Beautiful hotel with small weaknesses in the best location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
The hotel enjoys a great location, as it is right on the time square. It's just up the road and you're right in the middle of the action. The hotel is ideal for a city break. We had the room in 16. Stick and therefore a great view of the backyard. The rooms on the upper floors should be but spectacular views. The room was nice installed and the two queen size beds were great. The bathroom was functional installed with little storage space. The service was perfect, as our problem with the broken safe was resolved within ten minutes. ... The selection at the breakfast was well arranged, but the quality was very good. Not too late for breakfast, it was cleared away on time. Since around the corner of numerous bakeries and coffee to go-shops are, we will go back to the breakfast in the hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Danny
Absolute Recommendation! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2011
Short and tight: just great! Upscale Hotel, right at time Sqaure, small entrance at the 42nd also available. Room we had the 44. Floor with a view of the Hudson River and the city! Everything was very tasteful, very clean and well maintained. Mini bar available. Tip: from nothing or watch, if you do not really want to eat! All drinks and snacks from the minibar are on sensors and taking charged charged! But tell in and then it worked (as with us:-)There is also Wi-Fi, daily ticket but very expensive! my tip: directly at the small rope course ... at the two cinema is a Starbucks. There is free wireless and everyone can hook up with iPhone & Co:-)With luck, one received the signal in the lobby. Bus, subway, walgreens and anything else you need in the location of course right outside the door! conclusion: for new York absolutely the best!-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Janna
Three times in 9 months - very good as always archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
Almost treated us with genuine kindness welcome! I felt like I go back home. There were a few problems, but they were fixed immediately. My advice to all guests: problems immediately report to the front desk and ask for doing quick secondment. This happened, again not ask. A manager speaks German (native) - if your english insufficient or you dare. In case of emergency just ask!!! For breakfast in the Shulas egg benedict is wonderful and there are the attitude toward the guest "your wish is my command". Also breakfast outside the Menucard is possible Tips: 1 Buy a subway ... ticket! weekly pass costs for all metro and buses in NY $29 ! is quick and you see more of the city, than you think. There are 2 Subwaystations at all. The airport bus cost/ return $25 one way for 15 Families get discount! The bus goes from JFK, LaGardia and EWA every 15 minutes from Grand Central Station and bus stop near Times Square. It only takes 35 minutes! As a comparison: SuperShuttle almost need 60 minutes and costs one way for $21 per person, a taxi costs about $70 read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Silke
Great location - but lots of drawbacks archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • January 2011
Very paper-thin walls - you can hear everything next door! The bathrooms were only at the first glance clean, at closer inspection we discovered the tiles probably lived ever had no cleaning. We had three rooms from the 30th floor we didnt get, although we have written confirmation of the tour operator had shown. The only good thing - the great location directly at the Times Square. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    1.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Janna
repeating guest one was - and always stay archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2010
As the first trip to the summer was everything again wonderful. A small culinary attention was already when I arrived at the room - which this time in the 44 . Floor was - the view was again gigantically. A special thanks to a very special person :-D read hotel review
  • Room
    6.0

    I could eat from the floor upon request. The sheets were changed every day on request, enough hand towels and bath towels were available, just like the bathrobe. From the bed bugs in New York Circulating Plage not to remember - everything was almost clinically pure and very very clean!

  • Gastronomy
    6.0

    Breakfast in the Shulas -not to be missed - whether the pancakes or the poached eggs on toast, tomato with avocados accompanied by a latte - very good. The service from THU was excellent again and he was always very very attentive - thank you!

  • Service
    6.0

    Great as always - both the concierge, a Page as well as one of the waiters and I have They recognized my resulting service gladly taken, and enjoyed.

  • Sport & Leisure
    6.0

    There is a gym in the hotel - but as the previous SPEAKER said, if you have all day whilst traveling in New York is, nobody had more a treadmill or an elliptical machine

  • Hotel
    6.0

    As the first trip to the summer was everything again wonderful. A small culinary attention was already when I arrived at the room - which this time in the 44 . Floor was - the view was again gigantically. A special thanks to a very special person :-D

  • Location
    6.0

    Only a few minutes' walk away from Times Square, Subway on the corner, Café it, Diners Club - everything your heart desires

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