Hotel Riu Palace Tenerife(4 stars)

Urbanización La Herradura 38671 Adeje View on map

Average rating

591 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.6
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
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187 hotel reviews in Englishsorted by travel date
Ralph
Still recommendable.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • January 2014
Before we entered the hotel, had we of course also informed and were initially skeptical. Some guests had the hotel very poorly and the stars doubted. The hotel is certainly in the years come, but it is in a good condition. The staff is very hard, to fulfill the guests' wishes, the kitchen offers something for everyone, it is clean everything and i think, you can be satisfied. The rooms and the beds are in need of renovation, but not really bad. The soundproofing leaves very a lot to be desired, but for the whole of the spanish architecture. With ... the departure we heard, that the hotel in short 2 months for renovation is to be closed, but if it is, we don't know. We have been pleased with the hotel. Bewertung lesen
  • Zimmer
    4.0

    We had a room type 2, the larger than the standard room was. The room is certainly in need of renovation, but not so extremely bad, as some write. Cleanliness is paramount. Our bed was immediately bed, after the mattress had complained. During rain time in other rooms look in may, certainly, the almost everywhere.

  • Gastronomie
    5.0

    There is a main restaurant, in two shifts will. Here one can select, if one at the buffet served or whether you were served (the main course). In addition there is the possibility, in the restaurant 'crystal' to eat on the terrace and the sunset. In the morning you can, if space is, also in this area have breakfast outside. All the meals are very tasty, the restaurant is clean. We think, it is there was always something for every taste.

  • Service
    5.0

    The guests are generally very friendly, minor flaws are dealt with immediately, the room cleaning is good.

  • Sport und Unterhaltung
    4.0

    The freizeitangbeot is relatively small, the beach areas are clean and there are some snacklokale. Even toilets are available on the beach. The pool area is also clean and well maintained. Only the pool should eventually slow paint job. You have to but the water for 4 weeks blow off ☺

  • Hotel
    5.0

    Before we entered the hotel, had we of course also informed and were initially skeptical. Some guests had the hotel very poorly and the stars doubted. The hotel is certainly in the years come, but it is in a good condition. The staff is very hard, to fulfill the guests' wishes, the kitchen offers something for everyone, it is clean everything and i think, you can be satisfied. The rooms and the beds are in need of renovation, but not really bad. The soundproofing leaves very a lot to be desired, but for the whole of the spanish architecture. With the departure we heard, that the hotel in short 2 months for renovation is to be closed, but if it is, we don't know. We have been pleased with the hotel.

  • Lage und Umgebung
    5.0

    The hotel is located right on the promenade, the after a few steps to a nice bay leads.

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Günter
Will definitely go back there again.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • December 2013
A place to relax and unwind Restaurant and food very good Pool bar and pool restaurant pleasant ambience. Bewertung lesen
  • Zimmer
    4.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    3.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    3.7
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
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Wilma
Definitely not a palace.
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Andere
  • December 2013
After the storm early december were simply some rooms not more livable: plaster crumbled us on the head; after a complaint was the body just-painted. Offer of hotels: move to another room, in which the view of a plaster-crumbling wall unacceptable was. In the next room was the minibar not and the light was broken; the day we could the door won't open, as the key to 360 degrees turned. The only positive: it was always immediately sent someone who, for in order to bring. Bathroom: one must still very mobile be, the 'hurdle' in the bath to take. Tresorplatzierung ... in the cabinet completely down; older people can this not reach. Conclusion: the hotel is worn; not recommended. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Zustand und Qualität des Pools
    4.0
  • Hotel
    3.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Martin
Very nice hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • December 2013
A hotel which one can recommend without reservation. Only the decor in our room was a bit worn. Great location, no street noise, very nice staff. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.3
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Angela
Great location, super service, rather for older
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
- hotel was fully booked, but it was crowded. - size of the room was fully in order. 2 stick in the right wing, direct sea view was booked. One has the sea, but not very much from the 2 floor, room number 243. - rooms were very clean, no complaints. It was cleaned every day and the beds made. Sets you tip now gets one also a handtuchschwan or similar ☺. - wireless internet only in the lobby and on the terrace. - german satellite tv, rtl, per seven, satellite. 1 and so on. - the guests were mostly ... from england and germany. - average age i think 50% -60% were 60 +, the rest is mixed, few children. Bewertung lesen
  • Zimmer
    5.0

    Rooms are very clean, varies depending on the booking the size. We booked a room with direct sea view, our room was the 243 in the 2 floor. , ocean view was there, but it could have been a bit more. I think there the hotel very many regular guests, the higher room rather at this rating. But all in all was the view beautiful in the green of the palm trees, gardens and sea. Bathroom with bathtub and shower curtain, bidet, toilet, large mirror. Hair dryer available, no mirror! Minibar stocked, large enough for its own drinks to store. Air conditioning worked well, very good darkening of the windows. Furniture rather rustic, lots of wood, point departure because of carpet, for allergiker not very good. Beds were okay, big enough, not worn out.

  • Gastronomie
    6.0

    We had booked half board, fully sufficient. In the morning, there was a breakfast buffet that didn't leave any wishes open left, there was everything the heart could desire, even the coffee was very good for spanish standards. Meals were served in a large hall, everything was a bit hectic, but during full allocation of about 300 rooms is the i think normal with the meal times. If you want a minimal wait adequate, you could also on the outdoor terrace. Breakfast from 8-10:30 a. m.. Dinner is served in buffet form or in the hotel's own restaurant krystal to be taken, one must only one day tell them beforehand if one entered the restaurant with a choice of dishes, would like. In the half board included! Booked this offer is not accepted, the dinner as buffet was so great, that i didn't need had. There was everything, very fresh, high quality, very delicious, for each taste somewhat thereby, who finds there nothing...

  • Service
    6.0

    The service of the hotel personnel is clearly highlighted, all very friendly and dedicated, one has the feeling that the work to be made. German, english and spanish spoken by most staff. Room cleaning was very good.

  • Sport und Unterhaltung
    6.0

    There are 2 pools in the outdoor area, surrounded by enough beach chairs and umbrellas. Negative: in the morning at 7 are already the couches with towels were reserved, despite prohibition it is tolerated. One finds also later still definitely beach chairs, but the most beautiful are daily occupied with towels. There is a man made beach area with beach chairs, very nicely done. Partly one had the view of the sea. 2 poolbars the small dishes and drinks offer. With service to the pool chairs. The cleanliness of the area was very good. No animation, no loud music, if you like is here wrong. Little children.

  • Hotel
    5.0

    - hotel was fully booked, but it was crowded. - size of the room was fully in order. 2 stick in the right wing, direct sea view was booked. One has the sea, but not very much from the 2 floor, room number 243. - rooms were very clean, no complaints. It was cleaned every day and the beds made. Sets you tip now gets one also a handtuchschwan or similar ☺. - wireless internet only in the lobby and on the terrace. - german satellite tv, rtl, per seven, satellite. 1 and so on. - the guests were mostly from england and germany. - average age i think 50% -60% were 60 +, the rest is mixed, few children.

  • Lage und Umgebung
    6.0

    Direct beach location, in a very quiet area, only a small promenade separated from the sea. Directly in front of the hotel there is a small sandy beach, nothing special. 5 minutes walk to the left you will find a large sandy beach, very nice, not crowded. In 10 minutes walk you will find shops, supermarkets and the usual souvenir shops. Very nice bars and restaurants are plentiful.

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Stefan
The perfect vacation!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • September 2013
Very nice hotel, from the hotel to the sea you have to just through the pool area, then across the promenade and you're on the sea. (about 50 meters) Wi-fi is available only in the large lobby. Very well-kept hotel! Very much and nice service staff, their work thoroughly make. The sauna, jakusie and the fitness room in the spa area free of charge. Towels for the pool and the beach are available free of charge. The food in the hotel is very diverse and tasty. Also for vegetarians! The staff spoke next to spanish english, french, german and russian. ... In the hotel you the perfect holiday. It is there and took care of everything! The guest structure is rather upscale ages, but it is probably for off season normal. Russians and british there was next to dutch a few. The hotel is mostly german vacationers. Bewertung lesen
  • Zimmer
    5.0

    The rooms in the hotel are well furnished. Each room has a private balcony, the you easily with 3-4 people can show. On the balcony are standard 2 beach chairs, a small table and a clothes line for up to 5 garments. In the bedroom there is a flat screen tv, a minibar, 2 large closets with safe, two bedside tables and a double bed. It is not super modern, but very comfortable. For me a problem: the room had clearly too few outlets. A socket per bedside tables would have been nice, but the cell phone was just the bathroom loaded... ☺ the bathroom has a sink with vanity in marble finish, a large mirror and a bathtub. Unfortunately, you had to shower in the bathtub, and thus has no low entrance. The room also has air conditioning, the automatically as far as, as soon as the balcony door is closed.

  • Gastronomie
    6.0

    Very delicious food, lots of choice, varied! Drinks, whether at the pool, in the restaurant, or from the minibar: cheap!

  • Service
    6.0

    Very nice staff! All spoke several languages. Rooms are cleaned daily thorough and cleaned properly. To complain, there was with us anything.

  • Sport und Unterhaltung
    5.0

    There are no leisure time activities offered. But plays every evening a live band on the roof terrace. The complex has 2 pools. Both very clean. A lifeguard watches out there the whole day on. Beach chairs and umbrellas available.

  • Hotel
    6.0

    Very nice hotel, from the hotel to the sea you have to just through the pool area, then across the promenade and you're on the sea. (about 50 meters) Wi-fi is available only in the large lobby. Very well-kept hotel! Very much and nice service staff, their work thoroughly make. The sauna, jakusie and the fitness room in the spa area free of charge. Towels for the pool and the beach are available free of charge. The food in the hotel is very diverse and tasty. Also for vegetarians! The staff spoke next to spanish english, french, german and russian. In the hotel you the perfect holiday. It is there and took care of everything! The guest structure is rather upscale ages, but it is probably for off season normal. Russians and british there was next to dutch a few. The hotel is mostly german vacationers.

  • Lage und Umgebung
    5.0

    Airport tfs: bus transfer about 30 minutes. Beach: not a sandy beach! But pool area with sea view! On sea steinküste. The nearest beach around 15 minutes away on foot. But 9! € per beach chair! The nearest supermarket: 5 minutes walk. Bus station: 5 minutes. Night life about 30 minutes by bus. There are but only englishmen and russians. Nice and affordable cocktail bar 10 minutes to the left down the beach promenade walk.

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Ute
Riu Palace... No longer completely up-to-date
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
The service in the Riu hotels is generally always very good and in this hotel really some again good. The hotel is not completely modern anymore, a modernisation would be due. The food was ok. Unfortunately you can dinner only in the dining room. The reserve the beach chairs is, in this hotel, the top sport, that is one in the morning already times gladly in the queue before the stop band. The location is very good, directly on a kilometer-long promenade, the beach is about 1 minute away. The weather was always great, Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    3.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    4.5
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Heike
Nice holiday
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • July 2013
Great Riu hotel, with great food and friendly staff! Thanks to the good service we have really relaxed very well. We would return for a Riu hotel. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Michael
Once Riu always Riu
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
Riu Palace Tenerife is a very nice hotel in the great relax could. The golden sandy private beach in the pool area made up for the somewhat rocky beach directly in front of the hotel. 5 minutes on foot is however a very nice sandy beach with beach chairs and umbrellas. The hotel staff is very friendly and courteous. Wether at the front desk or in the restaurant, every wish was from the lips. We noticed, that the hotel mostly older people visited. But definitely not the only negative is if you are not a party planned ☺ In discussions ... with other hotel guests you could hear the many already for the umpteenth time arrived. If you are there and the fantastic view from the hotel terrace on the sea enjoyed the no wonder. What could be nicer than a rich breakfast, with a terrific view of palmegarten and sea. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Chris
Super stammkundenpflege
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
The hotel is in terms of size still well arranged and at full capacity it felt empty. The hotel is good in shot. It is of course always a bit renovated or renewed. On our floor it was once a full bathroom. From this measure but we didn't further notice. In the lobby there is free wi-fi. A printer but we did in the area of pay terminals missed, or not found. We did not asked. The hotel we have with half board. Breakfast and dinner. The dinner is Riu-like in two sessions with a window table assignment. We have ... a beautiful and quiet table will receive. With other nationalities we had this time little contact, but the average age was rather higher. Bewertung lesen
  • Zimmer
    6.0

    We have a very nice suite. The air conditioning worked, felt this was but in the bedroom more than in the living room. As soon as the fan but ran it was felt however always much, much colder in the rooms. There were two tvs in the room. These were all important (large) tv stations to receive. The minibar was available. We did not use this. The cleaning of the rooms was usual spotless. Our bathroom had two sinks, a bathtub and a sliding glass door separate unit, consisting of toilet and bidet.

  • Gastronomie
    5.0

    There was a main restaurant (breakfast and dinner), a pool restaurant and the krystal. The quality and presentation of the food compared to the last year clearly improved. The restaurant was always very clean. The drinks at the bar consisted of internationally renowned brands. We tipped given. The prices are at least for the drinks at the bars in order. On the promenade these were partly expensive. Only the prices for individual dishes on the lunch menu are clearly too high. The atmosphere in the hotel is rather quiet. The map in the krystal has not changed. The dishes were but also very good. The food at the krystal is worthwhile even without appetite already alone because of the view.

  • Service
    6.0

    The whole hotel staff is extremely friendly and happy, that we vacation here make. We had no problems in german in this hotel to communicate. Our room was really cleaned spotless every day. Which us however to other hotels the palace category noticed was, that only once the special care implements in the bathroom were available. These were not replenished. But here the old soap dispenser in the shower works. A small complaint (repair) during our absence in the room done. The hotel offers the 2 time in an unbeatable stammkundenpflege in all areas. Every department made us to special guests in the hotel. We were very comfortable. Thank you for this. We will definitely come back again. Differently than used has us this time the management their service not in the restaurant. Rather we were with attentions in the suite surprised.

  • Sport und Unterhaltung
    6.0

    The pools were cleaned everyday. There are two rather small units. Through the small size the pool was the water but very pleasant and warm. The sea had already somewhat more discipline demanded. The shows in the theater we didn't visit. We enjoyed in the fresh air on the terrace to sit. There was every evening the same band and played their songs. Many guests danced in addition. We really have every day of our stay a landplatz found. Several people were but already before 08:00 o'clock at the defining the pool line the 'special' couch to get. Similarly this was but also for a table for breakfast on the roof terrace. So, beach chairs and umbrellas were always available. We have the 'beach' but preferred.

  • Hotel
    6.0

    The hotel is in terms of size still well arranged and at full capacity it felt empty. The hotel is good in shot. It is of course always a bit renovated or renewed. On our floor it was once a full bathroom. From this measure but we didn't further notice. In the lobby there is free wi-fi. A printer but we did in the area of pay terminals missed, or not found. We did not asked. The hotel we have with half board. Breakfast and dinner. The dinner is Riu-like in two sessions with a window table assignment. We have a beautiful and quiet table will receive. With other nationalities we had this time little contact, but the average age was rather higher.

  • Lage und Umgebung
    5.0

    Directly one drives by bus the tour operator from the airport about half an hour into the hotel. If several hotels had to be driven to the already times last one hour. A small bay is the hotelpforte (key card ) in two minutes to reach. The larger sandy beach is about 10 minutes away on foot. The first bars are also approximately 10 minutes away on the beach promenade. The hotel is quite quiet, but we wanted to have it sunday Otherwise we would not again there.

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Johannes
Would book the hotel again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • February 2013
Location of the hotel very quiet and directly at beach promenade. Approximately 15 minutes away of shopping centers. Food without any complaints. Rapid medical service in the house. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.3
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Ursula
An average hotel
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • January 2013
A hotel which into the years come. Lumpy mattresses are not rarity, also the wear the furniture says quite a lot. Whether it the furniture in the rooms or the loungers in the pool area, it is already some was renewed. A premium hotel is this not, like it in the catalog angepriesigen. Value for money is rather bad. We had better hotels for less money. It is at the buffet everything available, only the quality is not this what you from a Riu Palace expected. In the mornings, there were fresh stewed smoothies, but a freshly squeezed orange juice ... does not exist. Man with occupied loungers be prepared, as RIU Arecas guests the complex share. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    3.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    3.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Peter
No Riu-quality, but high price!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2013
Age noisy, not isolated construction. The corridors are with stoneware occupied, therefore you can hear the whole day suitcase, servicewägen amongst others in truck-volume. Remarkable the hecticness in the restaurant; the staff are almost at a run on the way. There was no comfortable. The whole has no charm and flair. The loungers in the beautiful garden all on the paths very closely and will also still from the Guests of the RIU Arecas occupied. Therefore, the existing area too small. Bewertung lesen
  • Zimmer
    3.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    2.0
    Zustand und Qualität des Pools
    4.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    2.2
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Detlef
Great hotel with super price-performance -proportion
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • January 2013
Such a hard-working staff, as in the Riu Palace we rarely, if ever experience already once. The hotel is properly led after the motto (quotation)' if we do not manage, it really couldn't get '. And as for everything : room on the road led to an upgrade. Not about the hotel booked rental car, ' let the key here, we take care of the return. The evening entertainment was a bit more for the generation of 70, but the road to other bars is only short. You can only recommend the hotel. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.3
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Heiko
On Tenerife a week sandy beach
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • January 2013
The hotel is actually already a bit shabby, however the kindness and the use of the staff make this more than made up for it. In the all in all you can a nice holiday experience. A real beach for swimming is only a couple -minute walk away. The view of the roof is very nice. Especially the sunset. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Dan
Decay of the kitchen
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2012
We have already been the 4. time here-which is clear enough. However, we have-for otherwise remaining level-a decline in of the kitchen noted. The food is taste-loose (top: rindsbouillon the new year! = painted water) and worse and more thoughtless or primitive prepared (snails with pasta: how do you get the snails from the housing? Shatter the housing, n. b. in the spaghettini! The lobsters to the new year had tyres-strength). Fried eggs can still not cook, earlier could you from the cook at least stop. Now the edible part of the burned, tough sole runterkratzen! Conclusion: with the prices ... the question is, whether the location and the service the money was worth it. Bewertung lesen
  • Zimmer
    6.0
    Sauberkeit & Wäschewechsel
    6.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Maria
Relaxing beach vacation
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • December 2012
For us it was a very relaxing, quiet, with all the comforts a beach holiday. The suite was very big, very well maintained, the cleaning maid everything great in ordbnung held, every evening the bed prepared! That was already very expensive! Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    4.4
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Eberhard
Relaxing holiday with nice hosts
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2012
We was not our last time in the Riu Palace Tenerife. It is with the friendliness of the staff, the good location and the good food is always recommended. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Christian & Monika
Relaxation guaranteed
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2012
Somewhat older hotel, but tiptop clean, realativ quiet room-which also go together by the consideration of the neighbors depends! Super attentive and helpful staff. One had sometimes the impression, the there gladly work. The selection of food was huge, everything was very fresh and lovingly prepared. Disadvantage two meal times, what our memory in the catalog not being offered. But it was for us only on new year's eve on the downside, as if we were staying longer than the planned 105 minutes we could have stayed longer. Also it was in the dining room fairly quiet, although usually 130 ... people to eat were. A comment on-and neujahrsessen the picture the decoration in the dining room, bar and lobby was great, in the dining room even outstanding. The complete staff has enormously much and a great atmosphere, the guest simply skipif had. At this point a large bow for so much commitment and joie de vivre. Food on new year's eve was great, breakfast by the new year also. Next to additional numerous meals such as fish and obstdelikatessen played music in the dining room a artist, alternately sang and on the violin playing. Great. All told, the amenities in the sum, easily in comparison for silvesteraufpreis. Pool area was spacious enough, there was always beach chairs. Staff were always reachable for orders. The loungers on its own ' beach ' (on the complex integrated) were however for older and back-lagged and weary guests unsuitable, what we also at the front desk criticised. Otherwise the hotel stands out from the other four ** ** hotel. We will definitely go back there again spend a holiday. Disadvantage: only over the ' herschende ' TUI bookable. Therefore one is forced the little place offering machine flies and short-term flugänderungen (two weeks before the trip i) to accept. In our case two, combined with half a day urlaubsverlust and complete elimination of the return flight to Hannover. We had to return to Hannover then by Airport Frankfurt main with the german course ending. But one has to us voluntarily 25 €per person as compensation and free stornierungsrecht offered. Travel price per person was 1800 Euro. Such huge, unfortunately, customers to intimidate. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.7
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
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Rudolf
Always play.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • December 2012
Great hotel, captivates particularly by the outstanding and extremely friendly professional nature of the staff. The new year's eve and the whole organization about this event: perfect! Completely very recommendable. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    4.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
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