Hotel Riu Palace Tenerife(4 stars)

Urbanización La Herradura 38670 Adeje View on map

Average rating

637 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.6
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    4.8
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190 reviews for this hotel sorted by travel date
Ralph
Still recommendable.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2014
Before we entered the hotel, had we of course also informed and were initially skeptical. Some guests had the hotel very poorly and the stars doubted. The hotel is certainly in the years come, but it is in a good condition. The staff is very hard, to fulfill the guests' wishes, the kitchen offers something for everyone, it is clean everything and i think, you can be satisfied. The rooms and the beds are in need of renovation, but not really bad. The soundproofing leaves very a lot to be desired, but for the whole of the spanish architecture. With ... the departure we heard, that the hotel in short 2 months for renovation is to be closed, but if it is, we don't know. We have been pleased with the hotel. read hotel review
  • Room
    4.0

    We had a room type 2, the larger than the standard room was. The room is certainly in need of renovation, but not so extremely bad, as some write. Cleanliness is paramount. Our bed was immediately bed, after the mattress had complained. During rain time in other rooms look in may, certainly, the almost everywhere.

  • Gastronomy
    5.0

    There is a main restaurant, in two shifts will. Here one can select, if one at the buffet served or whether you were served (the main course). In addition there is the possibility, in the restaurant 'crystal' to eat on the terrace and the sunset. In the morning you can, if space is, also in this area have breakfast outside. All the meals are very tasty, the restaurant is clean. We think, it is there was always something for every taste.

  • Service
    5.0

    The guests are generally very friendly, minor flaws are dealt with immediately, the room cleaning is good.

  • Sport & Leisure
    4.0

    The freizeitangbeot is relatively small, the beach areas are clean and there are some snacklokale. Even toilets are available on the beach. The pool area is also clean and well maintained. Only the pool should eventually slow paint job. You have to but the water for 4 weeks blow off ☺

  • Hotel
    5.0

    Before we entered the hotel, had we of course also informed and were initially skeptical. Some guests had the hotel very poorly and the stars doubted. The hotel is certainly in the years come, but it is in a good condition. The staff is very hard, to fulfill the guests' wishes, the kitchen offers something for everyone, it is clean everything and i think, you can be satisfied. The rooms and the beds are in need of renovation, but not really bad. The soundproofing leaves very a lot to be desired, but for the whole of the spanish architecture. With the departure we heard, that the hotel in short 2 months for renovation is to be closed, but if it is, we don't know. We have been pleased with the hotel.

  • Location
    5.0

    The hotel is located right on the promenade, the after a few steps to a nice bay leads.

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Monika
Very friendly staff, food oh well...
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
We were 3 weeks over christmas and new year's eve in the Riu Palace. Now we were already 3 time in this hotel, but not yet again. The staff is extremely nice and helpful, really all! The food (dinner) this time was pretty bad. At christmas and new year's eve, nothing special. I would say times 2-3 star level. We had the whole time intestine problems, as well as other guests. The breakfast was still okay. Breakfast in the morning on the terrace is gorgeous! Great views and you can go out around 8:30 a. m. already sit in ... the sun. The hotel is nice but is already in need of renovation. We were told, that 2015 in the summer for half a year and will be renovated. Good idea! We will be back, if the hotel were renovated and if the food better! Nevertheless thanks to all the work there. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Günter
Will definitely go back there again.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
A place to relax and unwind Restaurant and food very good Pool bar and pool restaurant pleasant ambience. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
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Wilma
Definitely not a palace.
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2013
After the storm early december were simply some rooms not more livable: plaster crumbled us on the head; after a complaint was the body just-painted. Offer of hotels: move to another room, in which the view of a plaster-crumbling wall unacceptable was. In the next room was the minibar not and the light was broken; the day we could the door won't open, as the key to 360 degrees turned. The only positive: it was always immediately sent someone who, for in order to bring. Bathroom: one must still very mobile be, the 'hurdle' in the bath to take. Tresorplatzierung ... in the cabinet completely down; older people can this not reach. Conclusion: the hotel is worn; not recommended. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Martin
Very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
A hotel which one can recommend without reservation. Only the decor in our room was a bit worn. Great location, no street noise, very nice staff. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Roswitha
Full sun in the south.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2013
Another great week in the south of the island. After the Riu Garoe we enjoyed the south of the island. Our stay 1 week north, 1 week south, was super nice. So you have the opportunity, without big trips both sides of the island and had, for the umpteenth time, very relaxing relaxing days in the dream location, rooms with view :-) and all, what a beautiful holiday. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Angela
Great location, super service, rather for older
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
- hotel was fully booked, but it was crowded. - size of the room was fully in order. 2 stick in the right wing, direct sea view was booked. One has the sea, but not very much from the 2 floor, room number 243. - rooms were very clean, no complaints. It was cleaned every day and the beds made. Sets you tip now gets one also a handtuchschwan or similar ☺. - wireless internet only in the lobby and on the terrace. - german satellite tv, rtl, per seven, satellite. 1 and so on. - the guests were mostly ... from england and germany. - average age i think 50% -60% were 60 +, the rest is mixed, few children. read hotel review
  • Room
    5.0

    Rooms are very clean, varies depending on the booking the size. We booked a room with direct sea view, our room was the 243 in the 2 floor. , ocean view was there, but it could have been a bit more. I think there the hotel very many regular guests, the higher room rather at this rating. But all in all was the view beautiful in the green of the palm trees, gardens and sea. Bathroom with bathtub and shower curtain, bidet, toilet, large mirror. Hair dryer available, no mirror! Minibar stocked, large enough for its own drinks to store. Air conditioning worked well, very good darkening of the windows. Furniture rather rustic, lots of wood, point departure because of carpet, for allergiker not very good. Beds were okay, big enough, not worn out.

  • Gastronomy
    6.0

    We had booked half board, fully sufficient. In the morning, there was a breakfast buffet that didn't leave any wishes open left, there was everything the heart could desire, even the coffee was very good for spanish standards. Meals were served in a large hall, everything was a bit hectic, but during full allocation of about 300 rooms is the i think normal with the meal times. If you want a minimal wait adequate, you could also on the outdoor terrace. Breakfast from 8-10:30 a. m.. Dinner is served in buffet form or in the hotel's own restaurant krystal to be taken, one must only one day tell them beforehand if one entered the restaurant with a choice of dishes, would like. In the half board included! Booked this offer is not accepted, the dinner as buffet was so great, that i didn't need had. There was everything, very fresh, high quality, very delicious, for each taste somewhat thereby, who finds there nothing...

  • Service
    6.0

    The service of the hotel personnel is clearly highlighted, all very friendly and dedicated, one has the feeling that the work to be made. German, english and spanish spoken by most staff. Room cleaning was very good.

  • Sport & Leisure
    6.0

    There are 2 pools in the outdoor area, surrounded by enough beach chairs and umbrellas. Negative: in the morning at 7 are already the couches with towels were reserved, despite prohibition it is tolerated. One finds also later still definitely beach chairs, but the most beautiful are daily occupied with towels. There is a man made beach area with beach chairs, very nicely done. Partly one had the view of the sea. 2 poolbars the small dishes and drinks offer. With service to the pool chairs. The cleanliness of the area was very good. No animation, no loud music, if you like is here wrong. Little children.

  • Hotel
    5.0

    - hotel was fully booked, but it was crowded. - size of the room was fully in order. 2 stick in the right wing, direct sea view was booked. One has the sea, but not very much from the 2 floor, room number 243. - rooms were very clean, no complaints. It was cleaned every day and the beds made. Sets you tip now gets one also a handtuchschwan or similar ☺. - wireless internet only in the lobby and on the terrace. - german satellite tv, rtl, per seven, satellite. 1 and so on. - the guests were mostly from england and germany. - average age i think 50% -60% were 60 +, the rest is mixed, few children.

  • Location
    6.0

    Direct beach location, in a very quiet area, only a small promenade separated from the sea. Directly in front of the hotel there is a small sandy beach, nothing special. 5 minutes walk to the left you will find a large sandy beach, very nice, not crowded. In 10 minutes walk you will find shops, supermarkets and the usual souvenir shops. Very nice bars and restaurants are plentiful.

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Stefan
The perfect vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2013
Very nice hotel, from the hotel to the sea you have to just through the pool area, then across the promenade and you're on the sea. (about 50 meters) Wi-fi is available only in the large lobby. Very well-kept hotel! Very much and nice service staff, their work thoroughly make. The sauna, jakusie and the fitness room in the spa area free of charge. Towels for the pool and the beach are available free of charge. The food in the hotel is very diverse and tasty. Also for vegetarians! The staff spoke next to spanish english, french, german and russian. ... In the hotel you the perfect holiday. It is there and took care of everything! The guest structure is rather upscale ages, but it is probably for off season normal. Russians and british there was next to dutch a few. The hotel is mostly german vacationers. read hotel review
  • Room
    5.0

    The rooms in the hotel are well furnished. Each room has a private balcony, the you easily with 3-4 people can show. On the balcony are standard 2 beach chairs, a small table and a clothes line for up to 5 garments. In the bedroom there is a flat screen tv, a minibar, 2 large closets with safe, two bedside tables and a double bed. It is not super modern, but very comfortable. For me a problem: the room had clearly too few outlets. A socket per bedside tables would have been nice, but the cell phone was just the bathroom loaded... ☺ the bathroom has a sink with vanity in marble finish, a large mirror and a bathtub. Unfortunately, you had to shower in the bathtub, and thus has no low entrance. The room also has air conditioning, the automatically as far as, as soon as the balcony door is closed.

  • Gastronomy
    6.0

    Very delicious food, lots of choice, varied! Drinks, whether at the pool, in the restaurant, or from the minibar: cheap!

  • Service
    6.0

    Very nice staff! All spoke several languages. Rooms are cleaned daily thorough and cleaned properly. To complain, there was with us anything.

  • Sport & Leisure
    5.0

    There are no leisure time activities offered. But plays every evening a live band on the roof terrace. The complex has 2 pools. Both very clean. A lifeguard watches out there the whole day on. Beach chairs and umbrellas available.

  • Hotel
    6.0

    Very nice hotel, from the hotel to the sea you have to just through the pool area, then across the promenade and you're on the sea. (about 50 meters) Wi-fi is available only in the large lobby. Very well-kept hotel! Very much and nice service staff, their work thoroughly make. The sauna, jakusie and the fitness room in the spa area free of charge. Towels for the pool and the beach are available free of charge. The food in the hotel is very diverse and tasty. Also for vegetarians! The staff spoke next to spanish english, french, german and russian. In the hotel you the perfect holiday. It is there and took care of everything! The guest structure is rather upscale ages, but it is probably for off season normal. Russians and british there was next to dutch a few. The hotel is mostly german vacationers.

  • Location
    5.0

    Airport tfs: bus transfer about 30 minutes. Beach: not a sandy beach! But pool area with sea view! On sea steinküste. The nearest beach around 15 minutes away on foot. But 9! € per beach chair! The nearest supermarket: 5 minutes walk. Bus station: 5 minutes. Night life about 30 minutes by bus. There are but only englishmen and russians. Nice and affordable cocktail bar 10 minutes to the left down the beach promenade walk.

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Ute
Riu Palace... No longer completely up-to-date
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The service in the Riu hotels is generally always very good and in this hotel really some again good. The hotel is not completely modern anymore, a modernisation would be due. The food was ok. Unfortunately you can dinner only in the dining room. The reserve the beach chairs is, in this hotel, the top sport, that is one in the morning already times gladly in the queue before the stop band. The location is very good, directly on a kilometer-long promenade, the beach is about 1 minute away. The weather was always great, read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
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Sebastian
Gorgeous hotel with excellent service!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2013
The Riu Palace is a very large hotel. It worked, but not as crowded, although it was nearly full. The reception area, front desk and hallways seemed very clean and inviting. This continued in the rooms (we had a suite in one of the 5. and top room floor) as fort. Since we mostly on the island were, we had booked half-board and were therefore only to the breakfast and the dinner at the hotel. The guest structure was very broadly mixed, from young couples and families with small children up to seniors all age groups were represented. Emphasis made ... however the age group of 25 to 40 - year-old. Nationalities were predominantly from all over Europa represented, also a few americans and asians. read hotel review
  • Room
    5.0

    As above already mentioned, we had a suite. It consists of a bedroom with king-size bed as well as an adjacent dressing room. Next to the bedroom was the living area, equipped with mini bar, tv (about 32 inch tft as in the bedroom), sofa and chair. The chest of drawers in the bedroom and living area, seemed superficially already somewhat carried forward, gave the suite however also a certain charm. The bathroom was rather small, yet offered enough space to 2. ready without to step on the feet. The cleanliness (also without black light), was like in the other areas of the hotel very good. There were daily several times fresh towels, although it is not really necessary.

  • Gastronomy
    4.0

    In the hotel itself there was a large dining room for the breakfast buffet and the dinner. In the evening, but in two stages dined, once around 18:30 and around 8:00 p. m.. Furthermore, there is also a restaurant, for this one however book in advance should. The quality of the food made a good and new impression, it was unfortunately always until shortly before the end of the buffets provided. Unfortunately therefore, because it was. All areas in which to eat and drink, were exceptionally clean, the table cloths after each guest is changed and the table thus again prepared for the next guest. The cuisine was mainly international laid out, our opinion, to little spanish or canarian influences. Definitely but you have the 'canary potatoes', the 'papas arrugadas' food! They are a canary speciality of the simple kitchen!

  • Service
    6.0

    The staff in all areas was very friendly and courteous without being pushy. From what we have now reached languages noticed, in this Riu among other things spanish, english, german and french spoken, firstly, the guest but always approached in spanish. The room cleaning was always in the morning. Started during the frühstücksbüfetts. While we in the evening at the dinner were, the bedspread from the bed properly and the bed got prepared for the night. As we have no children and no health problems had, as well as no complaints, we can additional services and handling of complaints nothing say.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The Riu Palace is a very large hotel. It worked, but not as crowded, although it was nearly full. The reception area, front desk and hallways seemed very clean and inviting. This continued in the rooms (we had a suite in one of the 5. and top room floor) as fort. Since we mostly on the island were, we had booked half-board and were therefore only to the breakfast and the dinner at the hotel. The guest structure was very broadly mixed, from young couples and families with small children up to seniors all age groups were represented. Emphasis made however the age group of 25 to 40 - year-old. Nationalities were predominantly from all over Europa represented, also a few americans and asians.

  • Location
    5.0

    The hotel itself is centrally located and directly on the beach. This is, however, as Tenerife usual, a stone/rocky beach. The next small beach but it is only about 5-10 - minute walk (Playa del Duque). The airport Tenerife-south is good 20 kilometer away, 'noise' we were able to no time notice. Shopping possibilities in 5 minutes walk to ' streets' and small supermarkets. In good 15 minutes to the 'Plaza del Duque', a shopping malls with many 'luxury brands', among other things Porsche-design, Boss, etc. to reach. For the night life on the other hand, you should go with a taxi to los christianos drive, as it was something like discos gives (we had however no interest to, since we during the day much had...). Excursions with the travel agent or directly at the reception book, often with the offered the pick-up directly at the hotel included in the price. In the neighboring town 'La Caleta' there is a bay with a delicious seafood restaurant with views of the atlantic ocean and in good weather to La Gomera. Public transport is very good, lots of bus stops for example, in less than 5 minutes to walk to the tourist areas.

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Heike
Nice holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Great Riu hotel, with great food and friendly staff! Thanks to the good service we have really relaxed very well. We would return for a Riu hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Michael
Once Riu always Riu
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Riu Palace Tenerife is a very nice hotel in the great relax could. The golden sandy private beach in the pool area made up for the somewhat rocky beach directly in front of the hotel. 5 minutes on foot is however a very nice sandy beach with beach chairs and umbrellas. The hotel staff is very friendly and courteous. Wether at the front desk or in the restaurant, every wish was from the lips. We noticed, that the hotel mostly older people visited. But definitely not the only negative is if you are not a party planned ☺ In discussions ... with other hotel guests you could hear the many already for the umpteenth time arrived. If you are there and the fantastic view from the hotel terrace on the sea enjoyed the no wonder. What could be nicer than a rich breakfast, with a terrific view of palmegarten and sea. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Chris
Super stammkundenpflege
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel is in terms of size still well arranged and at full capacity it felt empty. The hotel is good in shot. It is of course always a bit renovated or renewed. On our floor it was once a full bathroom. From this measure but we didn't further notice. In the lobby there is free wi-fi. A printer but we did in the area of pay terminals missed, or not found. We did not asked. The hotel we have with half board. Breakfast and dinner. The dinner is Riu-like in two sessions with a window table assignment. We have ... a beautiful and quiet table will receive. With other nationalities we had this time little contact, but the average age was rather higher. read hotel review
  • Room
    6.0

    We have a very nice suite. The air conditioning worked, felt this was but in the bedroom more than in the living room. As soon as the fan but ran it was felt however always much, much colder in the rooms. There were two tvs in the room. These were all important (large) tv stations to receive. The minibar was available. We did not use this. The cleaning of the rooms was usual spotless. Our bathroom had two sinks, a bathtub and a sliding glass door separate unit, consisting of toilet and bidet.

  • Gastronomy
    5.0

    There was a main restaurant (breakfast and dinner), a pool restaurant and the krystal. The quality and presentation of the food compared to the last year clearly improved. The restaurant was always very clean. The drinks at the bar consisted of internationally renowned brands. We tipped given. The prices are at least for the drinks at the bars in order. On the promenade these were partly expensive. Only the prices for individual dishes on the lunch menu are clearly too high. The atmosphere in the hotel is rather quiet. The map in the krystal has not changed. The dishes were but also very good. The food at the krystal is worthwhile even without appetite already alone because of the view.

  • Service
    6.0

    The whole hotel staff is extremely friendly and happy, that we vacation here make. We had no problems in german in this hotel to communicate. Our room was really cleaned spotless every day. Which us however to other hotels the palace category noticed was, that only once the special care implements in the bathroom were available. These were not replenished. But here the old soap dispenser in the shower works. A small complaint (repair) during our absence in the room done. The hotel offers the 2 time in an unbeatable stammkundenpflege in all areas. Every department made us to special guests in the hotel. We were very comfortable. Thank you for this. We will definitely come back again. Differently than used has us this time the management their service not in the restaurant. Rather we were with attentions in the suite surprised.

  • Sport & Leisure
    6.0

    The pools were cleaned everyday. There are two rather small units. Through the small size the pool was the water but very pleasant and warm. The sea had already somewhat more discipline demanded. The shows in the theater we didn't visit. We enjoyed in the fresh air on the terrace to sit. There was every evening the same band and played their songs. Many guests danced in addition. We really have every day of our stay a landplatz found. Several people were but already before 08:00 o'clock at the defining the pool line the 'special' couch to get. Similarly this was but also for a table for breakfast on the roof terrace. So, beach chairs and umbrellas were always available. We have the 'beach' but preferred.

  • Hotel
    6.0

    The hotel is in terms of size still well arranged and at full capacity it felt empty. The hotel is good in shot. It is of course always a bit renovated or renewed. On our floor it was once a full bathroom. From this measure but we didn't further notice. In the lobby there is free wi-fi. A printer but we did in the area of pay terminals missed, or not found. We did not asked. The hotel we have with half board. Breakfast and dinner. The dinner is Riu-like in two sessions with a window table assignment. We have a beautiful and quiet table will receive. With other nationalities we had this time little contact, but the average age was rather higher.

  • Location
    5.0

    Directly one drives by bus the tour operator from the airport about half an hour into the hotel. If several hotels had to be driven to the already times last one hour. A small bay is the hotelpforte (key card ) in two minutes to reach. The larger sandy beach is about 10 minutes away on foot. The first bars are also approximately 10 minutes away on the beach promenade. The hotel is quite quiet, but we wanted to have it sunday Otherwise we would not again there.

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Johannes
Would book the hotel again
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Location of the hotel very quiet and directly at beach promenade. Approximately 15 minutes away of shopping centers. Food without any complaints. Rapid medical service in the house. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Ursula
An average hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
A hotel which into the years come. Lumpy mattresses are not rarity, also the wear the furniture says quite a lot. Whether it the furniture in the rooms or the loungers in the pool area, it is already some was renewed. A premium hotel is this not, like it in the catalog angepriesigen. Value for money is rather bad. We had better hotels for less money. It is at the buffet everything available, only the quality is not this what you from a Riu Palace expected. In the mornings, there were fresh stewed smoothies, but a freshly squeezed orange juice ... does not exist. Man with occupied loungers be prepared, as RIU Arecas guests the complex share. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Detlef
Great hotel with super price-performance -proportion
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Such a hard-working staff, as in the Riu Palace we rarely, if ever experience already once. The hotel is properly led after the motto (quotation)' if we do not manage, it really couldn't get '. And as for everything : room on the road led to an upgrade. Not about the hotel booked rental car, ' let the key here, we take care of the return. The evening entertainment was a bit more for the generation of 70, but the road to other bars is only short. You can only recommend the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Peter
No Riu-quality, but high price!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Age noisy, not isolated construction. The corridors are with stoneware occupied, therefore you can hear the whole day suitcase, servicewägen amongst others in truck-volume. Remarkable the hecticness in the restaurant; the staff are almost at a run on the way. There was no comfortable. The whole has no charm and flair. The loungers in the beautiful garden all on the paths very closely and will also still from the Guests of the RIU Arecas occupied. Therefore, the existing area too small. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Heiko
On Tenerife a week sandy beach
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The hotel is actually already a bit shabby, however the kindness and the use of the staff make this more than made up for it. In the all in all you can a nice holiday experience. A real beach for swimming is only a couple -minute walk away. The view of the roof is very nice. Especially the sunset. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Dan
Decay of the kitchen
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We have already been the 4. time here-which is clear enough. However, we have-for otherwise remaining level-a decline in of the kitchen noted. The food is taste-loose (top: rindsbouillon the new year! = painted water) and worse and more thoughtless or primitive prepared (snails with pasta: how do you get the snails from the housing? Shatter the housing, n. b. in the spaghettini! The lobsters to the new year had tyres-strength). Fried eggs can still not cook, earlier could you from the cook at least stop. Now the edible part of the burned, tough sole runterkratzen! Conclusion: with the prices ... the question is, whether the location and the service the money was worth it. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Maria
Relaxing beach vacation
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2012
For us it was a very relaxing, quiet, with all the comforts a beach holiday. The suite was very big, very well maintained, the cleaning maid everything great in ordbnung held, every evening the bed prepared! That was already very expensive! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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