Hotel Eden Star^{(4 stars)}

Zone touristique Sangho Show map

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303 hotel reviews

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Hotel in general
4.3
Room
4.7
Service
4.3
Location
4.0
Food and Drinks
4.3
Sport & entertain
4.6

73 hotel reviews in Englishsorted by travel date

Manfred

Unfortunately in the moment not recommendable

4.2 / 6
Hotel not recommended
Singles
Translated
Proof of booking
Other stay
January 2013

The 09-01-2013 for 14 days on the internet from the 14. to 28-01-2013 posted hotel was a construction site and with an intolerable noise (jackhammer and other heavy equipment = excavator) and dirt ( steinsäge to crush of slabs) renewing the entire inside = outdoor pool area and thus practically uninhabitable. Neither the travel agent or the hotelier we considered it necessary, on this serious situation out. Thus were both defaulting has become. Both offered no adequate compensation, so i the organizer ultimate called, immediately another, at least an equivalent to offer hotel or i break the trip immediately from. ... The hotel management had 8. days the information denied, how long this work will continue. The receptionist was, whether my questions annoying and instead of the management on also still 'sticky'. After some research i learned, that this condition at least until at the end of february 2013 up. - it is therefore urgently arriving there disadvice. The organizer and mediators obligations, to inform! The last 6 nights i stayed at the superior hotel complete satisfaction spend. I can therefore the Hotel Eden star currently only three stars. If the extensive, noise and schmutzträchtigen work are over, has the hotel a 'good' rating. Some front desk staff should be much more modesty and courtesy to say. The average age of the guests lag in january 2013 with approximately. 75 years. read more

Room
4.0

The size the room = double room as single (circa 25 square meter) = completely sufficient. The double bed was relatively narrow, because 2 twin beds (width about 90 centimeter) pushed together and completely with a 10 centimeter wide bar facilities. The whole in the middle two means for jerky sleep, one is inevitably sometime in the night on the 20 centimeter firm. One decides better for a 'gran lit'. Also the rooms 'only swept. The dirt/sand so only in the room distributed. There is no fridge in the 'normal' double rooms, a possibility of tea or coffee. The tv had four german channel, but with often strong wind 'flutter' (by satellite).
Gastronomy
5.0

In the restaurant (breakfast/dinner) was in spite of the low occupancy in the hotel the dishes about. It was partly with plastic plates/cutlery 'herself'. This is not 4-star standard. The food was a mixture of european and tunisian cuisine and in spite of the low budget tasty and sufficient. Unfortunately blocked so-called ' regular guests ' not only pushed together tables, with 'teeth and steal' used to defend, both french/belgian, as well as of german. So something must consistently be stopped, otherwise you are as an independent traveller 'without chance'. In the price for half board were a glass of wine and a liter of water is included in the price. The service cleared always fast the tables and met from new. The hotel gave themselves large trouble, however, was the level of the guests through the low price accordingly. The behavior at the table. However therefor can the hotelier nothing.
Service
3.0

As long as no complaints have been, is friendly. Questions and complaints, as not at all (see above) or with considerable arrogance noted and devote the back (impolite it really couldn't get) as extremely annoying and ignored. Fremdsprachenkenntnisse are expandable and reversible necessary (german is only now and again 'understand' -english-french are for the guest bonus). The rooms stand back and once again a cleaning by a vacuum cleaner (i on the whole hotel not seen or heard): otherwise mopped. However, to their credit of the staff i said, that mostly friendly staff finds. But is the front desk the business card of the hotel, therefore only three star.
Sport & Entertainment
5.0

Pool and interior-see eingangsbeurteilung! Peculiarity: 'fish spa' by garra rufa The entertainment was very decent. Interesting were the hallenbadl and the possibilities: bow shooting, dance, gymnastics, (table -) Tennis and of course Boule. At the beach were in january enough chairs available. The pool could because of the extensive construction and the water temperature not be used. (sea and pool-about 15 degrees celsius).
Hotel
3.0

The 09-01-2013 for 14 days on the internet from the 14. to 28-01-2013 posted hotel was a construction site and with an intolerable noise (jackhammer and other heavy equipment = excavator) and dirt ( steinsäge to crush of slabs) renewing the entire inside = outdoor pool area and thus practically uninhabitable. Neither the travel agent or the hotelier we considered it necessary, on this serious situation out. Thus were both defaulting has become. Both offered no adequate compensation, so i the organizer ultimate called, immediately another, at least an equivalent to offer hotel or i break the trip immediately from. The hotel management had 8. days the information denied, how long this work will continue. The receptionist was, whether my questions annoying and instead of the management on also still 'sticky'. After some research i learned, that this condition at least until at the end of february 2013 up. - it is therefore urgently arriving there disadvice. The organizer and mediators obligations, to inform! The last 6 nights i stayed at the superior hotel complete satisfaction spend. I can therefore the Hotel Eden star currently only three stars. If the extensive, noise and schmutzträchtigen work are over, has the hotel a 'good' rating. Some front desk staff should be much more modesty and courtesy to say. The average age of the guests lag in january 2013 with approximately. 75 years.
Location
5.0

Proximity to the beach - the hotel is right next to beach Airport - about 50 kilometers away (transfer between 60 and 80 minutes) The next town = zangho - about 1 kilometer away Tea shops/restaurants/ teleshop in the direction zangho Excursions by taxi (price before negotiate) or hotel/ reiseltg. Taxis-from almost every minute (fare to zarzis - about 10 kilometers away - circa 6 td = 3 €) Bus timetable-is located on the front desk from The hotel is located directly on the street from zarzis to Djerba. Otherwise it will be after the construction very quiet head.

Hotel Eden Star(4 stars)

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Hotel Eden Star^{(4 stars)}