Hotel Eden Star(4 stars)

Zone touristique Sangho View on map

Average rating

371 hotel reviews

    Rating by categories

  • Hotel in general
    4.2
  • Room
    4.5
  • Service
    4.3
  • Location
    3.8
  • Food and Drinks
    4.2
  • Sport & entertain
    4.5
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88 hotel reviews in Englishsorted by travel date
Sibylle
Delicious ☺
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
Stayed for two weeks at the eden star. I schools especially always for great desserts this there to eat. Absolutely delicious! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Nähe zum Strand
    6.0
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Tina
Always again nice.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Andere
  • December 2013
We were to 2. time in this hotel and we can't complain. %singlelinebreak % Unfortunately we did not get the room, that us Neckermann has been confirmed, but we had still a scxhönes double room with direct sea view. %doublelinebreak % French dominate as guests and also, the language because, appropriate preferred. At least is the official language in Tunisia french and german. %doublelinebreak % But the hotel management should also consider, that it is not just the french the moneymaker, but also other nationalities. For example, the same every day program in the relaxation. Bar offered. You would think ..., you could be in a karaoke pinte in France. The must not be really like that. %doublelinebreak % The food is very rich and there is something for every taste. %singlelinebreak % The proximity to the beach is lovely. %singlelinebreak % As a starting point for excursions, the location of the hotel quite is correct. %doublelinebreak % Therefore, that many guests here in winter, you have the one or the other and you quickly a sworn in society %doublelinebreak % If you are looking for action in holiday shouldn't stay here, but just to Djerba directly. in december we will come again. Maybe it would work with the promised room. Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    3.3
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    3.8
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Birgit
Welcome to Afrika.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
Rooms 147 right next to the stage the entertainment not recommended. Rooms 361 has direct ocean view in the 3. floor but in november only in the morning a little sun. Room 410 and 402 sea view from the side is 3. floor. The hotel has only one small elevator in the 6 persons fit, so much patience. Rooms were not very large, small balcony with 2 chairs, leaky windows especially in november very shady, since the heating was only in december is employed. The rooms are up to 3 beds. Average age around the 70 years, many older germans ... and a lot of french. The frenchman is preferred, with problems is the germans alone, particularly with Phoenix Reisen. The tour guide was 3 weeks before place. At the reception of the german ignored and at first the frenchman served, possibly because the staff better franz. Speaks. Bewertung lesen
  • Zimmer
    3.0

    All rooms were the same, up to 3 beds, no plug in the bathroom for shaving, insufficient light for women, the safe must be rented, the castle in addition there was at the front desk. The telephone from room 302 worked 3 weeks. Simple equipment, you get for the room only a key, which features a castle the electricity from the room starts up, with two people in the room is always dependent on the other. Without key no tv. Somewhat worn.

  • Gastronomie
    3.0

    We have only the gastronomy of the hotels. Quality of the food was pretty terrible, as were the drinks and coffee. The buca smells, such as petrol, was not to our taste. One morning was the Nutella so thin like water, who knows, as mixed in is. The coffee tasted always very thin rather to milchwasser. Omelets with vegetables was great. Baguette brightly and darkly always fresh and crusty. At noon the meat was with all, bone tendons, fat prepared and served, sometimes one was only on the spit. In all food was rosemary uses. Every day small giltheads, the tastefully is, but also full of bones. There were often grilled tuna. Fridays gala dinner with better meal and live music from 19 to 21 hours. The rose is recommended, better than the beer. One is stop in Afrika. The staff reserved for money tables, no matter when those appear, by two drinks on the table.

  • Service
    3.0

    At arrival in the night around 0:30 a. m. (all people, spoke with which we arrived at night) a night porter at the reception and was completely overwhelmed with the arrival of the guests. First became french served on the assignment and the german completely ignored, unless, you pushed right 20 Dinar over the counter. An alternative to the bad room there wasn't, only the statement, you can at the front desk stay or go home and the now 2.30 at night. A better room only in the next day or later. Many german, with whom we spoke, it was issued as well. So a normal operation, the first days too bad. After complaining to the tour operator said this, good rooms are of regular guests reserved and you have now a better room. For payment at the reception for example the room safe, was never change available, one paid and should come back later, the change to receive, with some guest to late. The next pharmacy is in zarzis (10 kilometer), where the next doctor, gladly we didn't have to ask.

  • Sport und Unterhaltung
    0
  • Hotel
    3.0

    Rooms 147 right next to the stage the entertainment not recommended. Rooms 361 has direct ocean view in the 3. floor but in november only in the morning a little sun. Room 410 and 402 sea view from the side is 3. floor. The hotel has only one small elevator in the 6 persons fit, so much patience. Rooms were not very large, small balcony with 2 chairs, leaky windows especially in november very shady, since the heating was only in december is employed. The rooms are up to 3 beds. Average age around the 70 years, many older germans and a lot of french. The frenchman is preferred, with problems is the germans alone, particularly with Phoenix Reisen. The tour guide was 3 weeks before place. At the reception of the german ignored and at first the frenchman served, possibly because the staff better franz. Speaks.

  • Lage und Umgebung
    3.0

    Direct beach location with many algae and more small fliesenresten and glass. As building debris. Water temperature at the 02,11 still with 24 degrees and at the 22,11 only 16 degrees. Many hotels like eden beach right next to it have little guests, so are plenty of shops/souvenir shops closed, until zarzis are 10 kilometer with the taxi for 6a 7 Dinar a distance. Fridays are in zarzis 2 markets, but not large and one has the feeling the clothes container again. For german guests, the no franz. Not recommended.

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Katharina
Very nice hotel in a very quiet location.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • November 2013
The hotel was already a bit older, but still in good condition and very well maintained. It consists of several buildings which over in each case three floors go. Guests were mainly from Germany and Belgium. Bewertung lesen
  • Zimmer
    5.0

    The rooms are sufficiently large. There is a flachblid tv, two armchairs with table and a large closet. A safe could one for a Euro per day. All of the rooms have air conditioning and heating. The bathroom was very large and clean.

  • Gastronomie
    6.0

    In the hotel there was a main restaurant, a eventrestaurant and a barbecue snack bar. The meals were daily prepared fresh in front of the guests and were very tasty. There was really something for every taste to eat. There were both country typical food, as well as international. The only drawback is the dining room. It seemed more like a canteen.

  • Service
    6.0

    The staff of the hotel eden star were all very friendly and around the satisfaction of his guests very bemüht. German speak only the at least. With english and french one can but very good condition. The rooms were every day thoroughly cleaned.

  • Sport und Unterhaltung
    5.0

    There were daily activities in the hotel. The animation team was never pushy. In the evening there was usually a show and then one could still at the hotel's disco. Beach chairs and umbrellas were at the pool and on the beach including. There were gives both on the beach and at the pool several showers and toilets.

  • Hotel
    5.0

    The hotel was already a bit older, but still in good condition and very well maintained. It consists of several buildings which over in each case three floors go. Guests were mainly from Germany and Belgium.

  • Lage und Umgebung
    2.0

    The hotel is located directly on the beautiful sandy beach, which has been well maintained. The distance from the airport to the hotel took about 1.5 hours. Zarzis is an oasis, so if you oasis bay, get this. In the area there was no possibilities for shopping. You have to take a taxi to the about 15 minutes away, medina to arrive. In front of the hotel is a bus stop, which however as good as never was started.

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Beate & Karl-Heinz
Never again eden star, nothing for nordseuropäer.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
Not a hotel to come back to! We understand the people not, this hotel with 'good' judge. May these people dirt and grime? When we arrived, we thought it was very nice. But when we got to the room, we were shocked. The room was very small, dark and it was right across from the generators of the neighboring hotel. Also the cleanliness left a lot to be desired (do not want to detail). After a swap, we got a room next to the dining room, overlooking the pool. Was small, dark and got the smell from the dining room ... from. Supposedly no other rooms were available. The hotel was with 85% italian and french occupied and accordingly designed. The staff was very unfriendly and probably a bit lustered. The cleanliness of the pool, dining room etc. 'wrong'! Cigarette butts, leftovers lay around everywhere, cup (half full) were/were also everywhere, table cloths were very dirty, etc. Staff makes little effort these shortcomings. Food and beverages had strange to the imagination. A complaint was as untrue put, this means you were a liar dagestellt. The went so far, my wife just before a nervous breakdown was. One must accept, that not the customer at the top, but only the profits. Also the following statement should be make, that this hotel is only for southern europeans and is provided. Luckily we had the hotel over the tour operator exchange and came in another, very good hotel. It means zaphir and to this hotel, 'worlds!' Bewertung lesen
  • Zimmer
    2.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    2.0
  • Gastronomie
    1.5
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    1.0
  • Service
    2.3
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.3
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.2
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Guido
Nice and attractive hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
Overall a very pleasant hotel which we would be happy to recommend would! Friendly and always cheerful appearing staff. It is noticeable, that the staff their guests pleasant days in your hotel make. Our conclusion: anytime again! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Nähe zum Strand
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Werner
Beach holiday, have already again for 2014 booked.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
The hotel is located directly on the sandy, gently sloping beach. Main building and a 3 story wing, Bewertung lesen
  • Zimmer
    5.0

    Nice room 369 with morning view of the ocean, flat screen tv and decent facilities. No flaws.

  • Gastronomie
    6.0

    Food and drinks (beer, wine, etc.) In decent quality. Whoever had no variety knows is even debt. Invitation of the hotel for diner, since we had already had before 6 years already guest, fine attention! Tried the 'local cuisine' to choose, very good using different ingredients the food (harissa-spice?) Coffee machine with 8 options kaffeegenuss.

  • Service
    6.0

    Friendly staff, room cleaning and entertainers, very friendly service staff at the bars (even without a tip!)

  • Sport und Unterhaltung
    5.0

    Sport and entertainment varied, canoe on the sea free of charge,

  • Hotel
    5.0

    The hotel is located directly on the sandy, gently sloping beach. Main building and a 3 story wing,

  • Lage und Umgebung
    5.0

    Other small hotels in the neighborhood. 5 distance shopping street. 10 kilometer to the city zarzis. Much traffic, business life of the locals.

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Otto
A succesful vacation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
We were now 7 times in Tunisia and this was the best holiday. Plastic cups and spoons include not in my opinion in a 4 star hotel. Since the dishwasher the geschirrmenge apparently not cope, came often to bottlenecks. But the cappuccino also a soup drink ☺ But apart from these things there was nothing to moan about. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.7
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.2
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Denise
Definitely again!
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • May 2013
Very friendly staff around the hour. The room was very clean and also in good condition. The entertainment has always cared for the guests and every evening before the show to the dance. Very nice was the welcome evening, where the entire team with manager presented-i had for the first time! Transparency! Definitely again! Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.8
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.5
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.3
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Kirsten Gabriele
Recommendable.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • April 2013
A unforgettable nice holiday without mass tourism, nice hotel, great beach, good food and nice staff. Boredom is still not on the whole day animation is offered. The area can also without further to leave without being harassed there one finds small cheap shops. Whoever wanted to see more is fast and cheap to Djerba, circa 15 Euro. I will definitely go back. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Stefan & Susanne
Excellent vacation in a nice hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • March 2013
The hotel we would definitely recommendable. The dishes were well seasoned and diverse. The food was warm and was always refilled. The selection of drinks at the bars is huge. The entertainment is very tried to every guest. When we didn't like in the evening the karaoke event (every evening from 19:00 until 20:00 o'clock.) There were only french texts' singing ' and the very noisy. Both the german guests were not received. Especially we noticed the staff's hospitality on. We had a successful vacation in a nice resort and would come back any time there again. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.3
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Hans
Great hotel! %blank% would gladly come again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • February 2013
We have long-term tourists (10 weeks) and were really satisfied with the hotel. We would love to come back. In particular, food, entertainment was for tunisian standards far above average. Also for families with children very convenient (entertainment, child care, kids buffet, etc.) We were completely satisfied Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Manfred
Unfortunately in the moment not recommendable
  • Nicht empfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • January 2013
The 09-01-2013 for 14 days on the internet from the 14. to 28-01-2013 posted hotel was a construction site and with an intolerable noise (jackhammer and other heavy equipment = excavator) and dirt ( steinsäge to crush of slabs) renewing the entire inside = outdoor pool area and thus practically uninhabitable. Neither the travel agent or the hotelier we considered it necessary, on this serious situation out. Thus were both defaulting has become. Both offered no adequate compensation, so i the organizer ultimate called, immediately another, at least an equivalent to offer hotel or i break the trip immediately from. ... The hotel management had 8. days the information denied, how long this work will continue. The receptionist was, whether my questions annoying and instead of the management on also still 'sticky'. After some research i learned, that this condition at least until at the end of february 2013 up. - it is therefore urgently arriving there disadvice. The organizer and mediators obligations, to inform! The last 6 nights i stayed at the superior hotel complete satisfaction spend. I can therefore the Hotel Eden star currently only three stars. If the extensive, noise and schmutzträchtigen work are over, has the hotel a 'good' rating. Some front desk staff should be much more modesty and courtesy to say. The average age of the guests lag in january 2013 with approximately. 75 years. Bewertung lesen
  • Zimmer
    4.0

    The size the room = double room as single (circa 25 square meter) = completely sufficient. The double bed was relatively narrow, because 2 twin beds (width about 90 centimeter) pushed together and completely with a 10 centimeter wide bar facilities. The whole in the middle two means for jerky sleep, one is inevitably sometime in the night on the 20 centimeter firm. One decides better for a 'gran lit'. Also the rooms 'only swept. The dirt/sand so only in the room distributed. There is no fridge in the 'normal' double rooms, a possibility of tea or coffee. The tv had four german channel, but with often strong wind 'flutter' (by satellite).

  • Gastronomie
    5.0

    In the restaurant (breakfast/dinner) was in spite of the low occupancy in the hotel the dishes about. It was partly with plastic plates/cutlery 'herself'. This is not 4-star standard. The food was a mixture of european and tunisian cuisine and in spite of the low budget tasty and sufficient. Unfortunately blocked so-called ' regular guests ' not only pushed together tables, with 'teeth and steal' used to defend, both french/belgian, as well as of german. So something must consistently be stopped, otherwise you are as an independent traveller 'without chance'. In the price for half board were a glass of wine and a liter of water is included in the price. The service cleared always fast the tables and met from new. The hotel gave themselves large trouble, however, was the level of the guests through the low price accordingly. The behavior at the table. However therefor can the hotelier nothing.

  • Service
    3.0

    As long as no complaints have been, is friendly. Questions and complaints, as not at all (see above) or with considerable arrogance noted and devote the back (impolite it really couldn't get) as extremely annoying and ignored. Fremdsprachenkenntnisse are expandable and reversible necessary (german is only now and again 'understand' -english-french are for the guest bonus). The rooms stand back and once again a cleaning by a vacuum cleaner (i on the whole hotel not seen or heard): otherwise mopped. However, to their credit of the staff i said, that mostly friendly staff finds. But is the front desk the business card of the hotel, therefore only three star.

  • Sport und Unterhaltung
    5.0

    Pool and interior-see eingangsbeurteilung! Peculiarity: 'fish spa' by garra rufa The entertainment was very decent. Interesting were the hallenbadl and the possibilities: bow shooting, dance, gymnastics, (table -) Tennis and of course Boule. At the beach were in january enough chairs available. The pool could because of the extensive construction and the water temperature not be used. (sea and pool-about 15 degrees celsius).

  • Hotel
    3.0

    The 09-01-2013 for 14 days on the internet from the 14. to 28-01-2013 posted hotel was a construction site and with an intolerable noise (jackhammer and other heavy equipment = excavator) and dirt ( steinsäge to crush of slabs) renewing the entire inside = outdoor pool area and thus practically uninhabitable. Neither the travel agent or the hotelier we considered it necessary, on this serious situation out. Thus were both defaulting has become. Both offered no adequate compensation, so i the organizer ultimate called, immediately another, at least an equivalent to offer hotel or i break the trip immediately from. The hotel management had 8. days the information denied, how long this work will continue. The receptionist was, whether my questions annoying and instead of the management on also still 'sticky'. After some research i learned, that this condition at least until at the end of february 2013 up. - it is therefore urgently arriving there disadvice. The organizer and mediators obligations, to inform! The last 6 nights i stayed at the superior hotel complete satisfaction spend. I can therefore the Hotel Eden star currently only three stars. If the extensive, noise and schmutzträchtigen work are over, has the hotel a 'good' rating. Some front desk staff should be much more modesty and courtesy to say. The average age of the guests lag in january 2013 with approximately. 75 years.

  • Lage und Umgebung
    5.0

    Proximity to the beach - the hotel is right next to beach Airport - about 50 kilometers away (transfer between 60 and 80 minutes) The next town = zangho - about 1 kilometer away Tea shops/restaurants/ teleshop in the direction zangho Excursions by taxi (price before negotiate) or hotel/ reiseltg. Taxis-from almost every minute (fare to zarzis - about 10 kilometers away - circa 6 td = 3 €) Bus timetable-is located on the front desk from The hotel is located directly on the street from zarzis to Djerba. Otherwise it will be after the construction very quiet head.

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Peter
Blindness and austerity measures are not the solution
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • November 2012
Hotel Eden star four stars amongst others is a general overhaul of emergencies: The ex-manager works now in isis-hotel Djerba. He kept the threads in the hand, was daily publikumsnah, very popular and appreciated. His successor is the total opposite. The hotel lives in the pre and off-season to 70% of lz-guests. Often there was little to no plates or saucers. Now and then these plastiklöffeln. Delayed supplies a. d. kitchen. Smaller wine glasses, less content. To vincci's times was for example a rich cheese buffet standard. Abuses frärben not infrequently the staff from. But fail it not at all. ... On the contrary, it breaks the a. On. The new management is at the forefront of our minds: Did what, do a. d. work-otherwise is sooner or later 'hang in the tray.' No guests-no job/no job-no earnings-no money-nothing to eat. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    1.0
  • Lage und Umgebung
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Tom
Over 50 are looking for peace and friends
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • November 2012
Travel time november-time for over 50 -nevertheless lively although no stage shows but they -nice program in the disco - if you're looking for action is in the wrong place here- lots of restaurants, bars are in winter sleep... Unfortunately Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.8
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Eberhard
Renovation is urgently required!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2012
We are for the 3. time at the eden star. The hotel is very nice but since our first visit november 2010 nothing was renovated. It is already long not more with brush, paint and silikonspritze to come unstuck. The curtains and doors are locked, you are just not a 4 star standard. Bewertung lesen
  • Zimmer
    3.0

    Despite regular tip (almost daily) we had this time a sloppy room service got. Towels missing regularly (forget) so we always at the front desk to lodg a complaint had had. The lack of towels were except once always brought immediately. Once we after showering with the beach towels dried... Is also not bad. The rooms themselves are very tired... I will with a few pictures document.

  • Gastronomie
    5.0

    The food fulfilles all wishes (can cook the tunisians), if you didn't find something is stomach detunings or under fourteen. The chairs were already four years ago wobbly and are also today only with caution to use.

  • Service
    6.0

    All service staff are very friendly and willing to help. It is impossible, one area to be highlighted.

  • Sport und Unterhaltung
    5.0

    The animation is not intrusive but in very many areas action. The way (stairs) in the, in the basement disco was for older people very difficult. Although from november mostly over 60-year-old at the eden star and the offered shows exclusively in the disco take place... Maybe the hotel management this something.

  • Hotel
    1.0

    We are for the 3. time at the eden star. The hotel is very nice but since our first visit november 2010 nothing was renovated. It is already long not more with brush, paint and silikonspritze to come unstuck. The curtains and doors are locked, you are just not a 4 star standard.

  • Lage und Umgebung
    1.0

    The location directly at the beach is wonderful. There are plenty of loungers available. The beach outside of the hotel area is for the putsch unfortunately still more a dump.

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Peter
Good hotel, what has gotten a bit old
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2012
The hotel has gotten a bit old, have but nevertheless a very good room, with a great view. The food is in Tunisia always the same. What I would like to indicate dignity is the proximity to the beach. Man had for the food not long line up( super :-) even the loungers were not overly occupied, it was simply magnificent, so lots of people in the hotel were. Staff were also always very polite. There was a shortcoming, and by the pool until 23:00 o'clock always loud music you could just in this period not sleep. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Jennifer
Really nice holiday
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2012
Our summary is: definitely again if action and shopping is! Although we sometimes also bad reviews in terms of food and hygiene prior to had read, we were pleasantly surprised. In these issues we had nothing to fault. You must place over excursions inform, best with the hotel staff and not only on the tour operator. There is no major concerns excursions on the native ones book and carry out. So we had for example the possibility dolphin in the sea to watch from next proximity, are without annoyances on the market geschlendert and horse riding is also great fun. ... Annoyances of any type (, although we 2 blond younger women alone were) there was not at all and with a clear 'no' was good. All in all it was a very nice and successful beach vacation! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Rolf
The hotel is worse
  • Nicht empfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2012
I was 2 years ago, I liked it and the hotel was under the vinci-line. Now, obviously the owner changed and is not so good anymore. The only! Elevator during the 2 weeks only sometimes functioned. The team at the pool-, as well as at the main bar were unhelpful and unfriendly. Tips were no thanks just made. Also at the front desk no friendliness, you made easy unmotivated the job. The waiter in the hotel but were friendly and particularly the room cleaning -staff were very good. The mugs and glasses at the bar were just into the water ... diving and refilled! The hotel beach was more or less but also an incredible mess. In the archery course to arrive (path length approximately 150 meters) you had to on pile of dirt, lumber, glass, etc. Go. There was also a completely scruffy Midget golf-facilities and a bocce ball court with sand zugeweht. On the edge the square at the pool stood altogether more than 20 defective sun screens and broken loungers, why is the not cleared? The complex is somewhat run down. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.8
    Qualität des Strandes
    2.0
    Kinderbetreuung oder Spielplatz
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.7
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    2.6
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Jenny
For a short relaxing vacation OK!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
All in all okay. You can't expect too much... As demanding German the hotel I would not! If you sun, beach and delicious food is in the right place here! However a week enough otherwise it becomes boring! With cleanliness and position of the hotel the not Sunday.. And if you don't speak French it is already difficult '! Basically for little money I would stay there! ;-) Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    4.8
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    3.8
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.6
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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