Hotel Shangri-La Sydney(5 stars)

176 Cumberland Street The Rock Show map

Average rating

24 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.8
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.5
  • Sport & entertain
    4.5
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16 hotel reviews in Englishsorted by travel date
Katharina
Rooms with the best view guaranteed
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
The hotel is with over 500 rooms and suites very large, however, spread of these over 30 floors. Thus runs everything pleasant, even if it was fully booked. Condition and cleanliness were very good. All rooms feature free wi-fi available. The guest structure is mixed. Business, as well as tourists of all nationalities you meet there. read more
  • Room
    6.0

    Definitely one of the best hotel rooms i have ever seen. Can't be beat, of course, is the view: a huge windows allows direct view of the sydney harbor with bridge and opera! The rooms are very large and very clean. Tv, safe, mini bar, free wireless internet, couch, vanity, Iphone/pod-speaker, lighted klischeiderschrank. Also the bathroom is very big and clean. Shower, toilet, bathtub, sink - everything available.

  • Gastronomy
    0
  • Service
    6.0

    Friendliness is largely written - from the front desk to the bell boys are all very friendly and helpful. The concierge on longer waiting period-many tourists there after excursions, etc. -and the team has really long time for all questions in detail to answer.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is with over 500 rooms and suites very large, however, spread of these over 30 floors. Thus runs everything pleasant, even if it was fully booked. Condition and cleanliness were very good. All rooms feature free wi-fi available. The guest structure is mixed. Business, as well as tourists of all nationalities you meet there.

  • Location
    6.0

    The hotel is in the middle of the rocks, only a couple -minute walk from the harbour bridge and the opera house. There were enough restaurants and possibilities the night life to experience nearby. To the airport it is with the taxi circa 20 minutes-cost around on 50. Better it hardly goes!

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Michael
Shangri-la is today which earlier Hilton was.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Shangri-la is in my opinion one of the today leading hotel chains, what exclusivity subject. The value for money is absolutely justified. For a unforgettable evening definitely a table in the hotel restaurant reserve. Unvergässliche view of the harbor bridge and the opera house, with great food and good wine. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Wolfgang & Annette
Great hotel centrally located in the middle of Sydney
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2011
Great hotel, centrally located right at the port. Dreamlike view of the opera house and harbor Bridge. Is on a mountain and is nothing for foot lame ☺ Very clean and tidy. The breakfast was a dream. You got everything you wanted fresh made. Tip for smokers. There is only a smoking floor on the 35th floor. This belongs to the horizon club. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ashley
Clean, centrally located hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2011
The hotel is great! It is located in the quarter of ' the rocks' and is across the street from a huge shopping mall. Stores like Chanel and Louis Vuitton are within a few minutes walking distance. From the window in my suite I had a great view of the opera House and the harbor. The hotel has 40 floors and a roof terrace. The rooms are huge and well equipped(for example, German TV channels, bathtub, and safe). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Fritz
Great location, great room-highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
Over the hotel in the other reviews all written. Therefore only a few remarks: we had a room with a view-this was absolutely opera the presentation on the hotel's website. On the window ledge was positive feedback a wide leather, on the you could enjoy the view to the opera and so correctly. We would again at any time this hotel is a good choice. The hotel was the cheapest with a German tour (on special offers pay attention). Taxi fare airport to hotel at 70. Breakfast in the hotel we didn't enjoyed, was quite expensive at 35. In the ... area there are enough coffee shops or similar, as well as supermarkets and restaurants. Tip 1:in the hotel in the basement drive, then through the back door and you are in about 3 to 5 minutes at the circular quay ferries and metro. Tip 2: buy MyMulti1 weekly metro card for 41 and a week all metros, buses and ferries in the center use. Tip 3: with monorail (at metro card costs) to the fish market and fresh fish, crabs, etc. enjoy. Seat inside-out but aggressive seagulls. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Philippe
Gorgeous location and gorgeous views in a friendly environme
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2011
The Concierges in this hotel are perfect. The tips were very valuable and were in favor of the guest and not only in favor of the hotel (for example, laundry service outside of the organized for me). Rooms are spacious and I had a view of the harbor bridge and opera pants at the same time! Mini bar was reasonably priced beyond. Well-functioning wireless Internet access available. In addition a pool as well as jacuzzi. Here it was also to 19 o'clock two year old children with diapers in hot tub. A shame! But are not necessarily the hotels to ... ban, but in particular reason the parents, which the kids in the jacuzzi bath. Person in the main restaurant was friendly, but a bit inconvenient. Several guests experienced, which were unhappy, that the last the food, after the first was already finished. Blu bar in the 36 floor with a nice view (but if you have a good room, you can see just as much). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Simone
Elegant City hotel in a perfect location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
The location of the hotel is really the twist, within a few minutes walk to harbour and the nightlife 'the rocks'. A Woolworth to supply is just around the corner (two roads North). Have countless excursions on the routes along the city Mosman, Manley, etc. made. Ultimate Audflugstipp is located in North Palm beach, with the bus lines to reach is. The lighthouse (according to signs) and then in the fans sensing restaurant boat house-alcoholic. http://www theboathousepb. COM au. http://www. Australia-Info. de/Sydney. htmlhttp://www walking. COM/coastal Sydney au Good value booked through Thomas cook for 128 EUR/night! ... As you can also a few drinks in the legendary bar in the 31. Floor-the view is breathtaking! You should avoid this Hotspot but on the weekend, crowded! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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André
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2011
Is not a kinderhotel per se, but the hotel is in a perfect location, is the only hotel with view of harbour bridge and the opera house. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.7
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Ines
Top Sydney with a fantastic view
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
We have stayed in Shangri la Hotel Sydney and were again very satisfied. The rooms are well equipped. We had a nice room with Opera view. The suites are better-view of the Opera House and Harbour bridge. Also the breakfast buffet left nothing to be desired. We were completely satisfied. Nice was the free Wi-Fi. As a base for exploring Sydney the hotel is very well located. Can be easily reached on foot circular quay, where all the ferries run. At the same time, it is a stop for the sight-seeing buses to Circular quay- Recommendation 1:a day ticket ... for the red hop on hop off buses-there are two routes to city center and a route, which runs until Bondi beach. Recommendation 2: Sydney fish market in the afternoon snack near darling Harbor-a real pleasure recommendation 3:an evening drink in the bar Shangrli la 'BLU' in the 36 floor-an unforgettable view over Sydney guaranteed Otherwise this city is again and again worth the trip-a dream read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Kurt
The hotel with the most beautiful view archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2009
Large city hotel with 36 floors and 563 rooms and suites in the best location in Sydney. The hotel is very well maintained and facilities makes a clean and neat impression. The modern high-rise and the interiors are today's needs of a luxury hotel. read more
  • Room
    5.0

    It will be different room categories to on the one hand, the size and the furniture in the rooms and on the other hand the view different. We stayed in one of the four "Horizon Premier Grand Harbor View" on the 31st floor with a fantastic view of the Sydney Harbor Bridge, The Rocks, Circular quay and the Sydney Opera. These rooms are located on the corner of the building with three large windows on two sides. A panoramic view is therefore warranted. There are several other room categories at Horizon Club, all in the 30 -35 . floors. The "Horizon Premier Grand Harbor View" are 60 m2 was also quite large with décor (closet with electronic safe, ironing board, iron), small UPHOLSTERED suite, coffee, a desk with telephone and internet access, double bed, flat panel TV on a TV-furniture and bar cabinets (mini bar, coffee and tea making facilities). The room is carpeted. The air conditioning can be adjusted. The decor is classic modern and made a very good impression. The large bathroom with bath, shower, toilet and sink and the usual accessories, round the good picture this room type. The privileges of the "Horizon Club rooms" were private check-in at Horizon Club, every day 2 bottles of water and fruit in our room, laundry and cleaning one of Anzuges or dress on arrival, Schuhservice, continental breakfast and evening cocktails in the Horizon club lounge, daily newspaper, free Internet access (broadband or wireless)

  • Gastronomy
    5.0

    In the restaurant "Café mix" on 1 . Floor serves breakfast, lunch and dinner. The dinner buffet for AUD 68 hasn't really convince us. The Vorspeisebuffet and the hot buffet had no enough choice. The dessert buffet was more versatile. The value for money left a lot to be desired. The interior is modern and in warm brown/beige tones. On Friday night was the restaurant of many groups (Christmas dinner) and so very, very loud and busy. The expected quiet and sophisticated evening much so deep into the water. On the 36th. Floor, the "Alitude restaurant" with exquisite Australian kitchen (not used). Also on this floor is the "Blu Horizon Bar". In the taxiservice, "The lobby lounge", where you can get cocktails and drinks. The Horizon Club rooms for guests is available on the 30th floor a lounge, where the breakfast and evening cocktails can be taken. The breakfast buffet (06.00-10.00h , weekends until 11 :00 to 17 :00 ) is small but fine with many Leckerreien. Fresh fruit juices, cereals, and fresh fruit, salmon, cheese platter, sausage, breads etc. During the day light snacks, fruit, juices, soft drinks, coffee, tea, etc. Served. Between 18.00-20.00h there are free drinks (incl. Wine, sparkling wine, spirits etc. ) With a small hot and cold buffet.

  • Service
    5.0

    The check-in at Horizon Club was friendly, personal and very efficient. Upon arrival at 11 :00 to 17 :00 we could already move into our room. The suitcases were immediately delivered to the room. The room was cleaned twice presented. In the lounge of the Horizon club you very friendly and courteously, for breakfast or at the evening drinks as well as the purser service desk. In the restaurant "Café mix" we were not satisfied with the service. Lackluster staff, long wait to order, long wait to delivery the drinks, buffet was not always replenished and dishes were only lukewarm. Also the Zimmerbatches unsatisfactory, the elevator for the respective floor share. This worked frequently not and you could therefore the room and the lounge at Horizons clubs not walking distance. During our 2 -day stay we had the electronic cards let the front desk 3 times encode new.

  • Sport & Entertainment
    0

    In the 2 . Floor Alysium spa and health club with indoor pool, spa, and fitness center. An outdoor swimming pool, with a sun terrace would have been nice.

  • Hotel
    5.0

    Large city hotel with 36 floors and 563 rooms and suites in the best location in Sydney. The hotel is very well maintained and facilities makes a clean and neat impression. The modern high-rise and the interiors are today's needs of a luxury hotel.

  • Location
    6.0

    The hotel is located in a historical quarter The rocks on a slight hill between Sydney Harbor Bridge and Sydney Opera. The Circular Quai (junction of ferries, buses and trains) and to the Rocks and the George Street (main shopping street) it is a few minutes walk. Access to the hotel is by the above locations from partly very steep and for elderly or handicapped people quite strenuous. But a taxi costs not much. Top location and best view, no other hotel in Sydney this can offer.

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Alexandra
go back archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2009
We stay for our Sydney something good retreat and stayed at the Shangri-la checked in. Although the our budget has of course more will be charged as a three star hotel in Paddington would have this experience, we would like to not have missed. We had a Harborview room (very generous with two king size beds) with modern amenities and a large, extremely luxurious bathroom. And the best: from our room you could from both the Harbor Bridge, as well as the Opera House. Priceless!! The staff was extremely friendly and obliging, the breakfast buffet abundant and above all the ... fruit choice really great. We would definitely stay there again and recommend it to anyone who can afford it at least one night to spend at the Harborview! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Brigitte
Still great! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2009
Not in the most Einrichtungsstand, but in terms of cleanliness and maintenance was nothing to complain about the location makes up for everything. read more
  • Room
    5.0

    We stayed in an executive suite with separate living and bedroom, from all rooms incl. Bathroom was huge, great views either on Harbor bridge, the opera house or Darling Harbor. Maybe not top modern furniture and decorated in an understated elegant in beige/green/brown tones and contrary to other reviews, carpets and furniture perfectly well-kept, also in the rest of the hotel none.

  • Gastronomy
    5.0

    Buffet breakfast in the café-mix standard for a 5 * hotel accordingly, on the other hand, but nothing out of the ordinary, relatively much action by many business people very nice evenings in the Horizon club with delicious canapés and finger food, pleasant nice service.

  • Service
    4.5

    Mostly very nice, especially at Horizon Club, if a little disappointed in spite of many previous Please and email contacts for a room on the upper floors at check in then but "only" 13th floor assigned a mixed friendliness with the staff in the café mix, partly super nice, but others were rather smelly.

  • Sport & Entertainment
    5.0

    Free access to internet in the Horizon club, swimming pool, relatively large, beautifully designed, fitness center available, not closer.

  • Hotel
    5.0

    Not in the most Einrichtungsstand, but in terms of cleanliness and maintenance was nothing to complain about the location makes up for everything.

  • Location
    6.0

    Probably the best location, with the Sydney has to offer: top views both the room and the Horizon bar/club, right on the old quarter the rocks and only short walk to the ferry and the Opera House, also Darling Harbor, business/shopping district taxi still within walking distance to the airport is about 30 minutes. 45aud, taxi to the fish market about 12 AUD.

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Andreas
Has the best time passed archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2009
Had a room on the top floor with access to the Horizon club. You can tell the Shangri-la in Sydney, that it past its best. The facilities are just old. help there not that you finally the bar on the top floor thoroughly renovated. Ok, the bar is great. But other than that, nothing. The pool is an impertinence! As well as the gym. Although the Shangri-la not a destination property thought is, to relax evenings a beautiful pool, what I expect the other hotels offered this category. And for all who do not know, if you walk from the ... Circular uay to the hotel need a pretty steep hill up. Wheelchair accessible every time only the taxi. (Info, no review). to rooms: extra a room with view of the Opera booked and paid for. Through the construction diagonally to the direction) however this is very difficult. I went to the other room category show as I have the best. If I was very close the window and side schielte, yes then I saw the Sydney Opera House. A nice view of Opera and Bridge can be seen from the club lounge. So, if you want to go to this hotel, make sure you get one of the upstairs rooms with lounge access. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    3.0
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Michelle & Markus
Top hotel in top location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2009
The hotel is a large, typical city hotel deluxe with everything that belonged to it. The clientele consists primarily businesspeople, what does the atmosphere quite good. read more
  • Room
    5.5

    Although the rooms maybe not brand new, so you are also to 100 % of the 5 star standard. Our room with a view of the Opera was very roomy, absolutely clean, well insulated from hair and had about the robes, and to all the right paraphernalia, tea and coffee. We have always rather wounds, in such hotels that you have to defend yourself against your window, that the bedsheets were changed every day. Who does probably at home ...

  • Gastronomy
    5.0

    The breakfast buffet was also very good and met our expectations of a 5 star hotel.

  • Service
    5.0

    We only the service at the front desk, from the concierge, and breakfast in use. Everything was great and this house adequate.

  • Sport & Entertainment
    0
  • Hotel
    4.5

    The hotel is a large, typical city hotel deluxe with everything that belonged to it. The clientele consists primarily businesspeople, what does the atmosphere quite good.

  • Location
    6.0

    There is a better location in Sydney hardly. The view from the rooms with "Opera-view" of the Opera House is simply can't be beat. We had booked it and also in full glory. The action is about 3 minutes walk away, what our taste just the right distance.

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Cornelia
5 Stars? archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2008
The hotel is very centrally located. The public facilities are clean, but show signs of use. The breakfast mention I later! read more
  • Room
    4.0

    The room was large, the views are spectacular. We spend lots of time on the window for sitting! The furniture was older and also some screws had gone astray. The bathroom was large, spacious and clean. The room cleaning was good.

  • Gastronomy
    1.0

    This one sun is too much, but is not Sightseers will find. We had a room including breakfast. The condition of the dining restaurant was already described. For the record, Stained furniture and on the carpet were all kind of food the last time. The table we were seated was never clean. Coffee cups there was only 2 for 4 people and had to be complained about, as I didn't like the lady lipstick before me on my cup of! The lychees were moldy, the rest of fruit didn't look better. The eggs were cold from the kitchen and the bacon was on the part fat. On the clothing of the staff I don't lose word. After these experiences have no other restaurant nwir tried more in the hotel. The breakfast was not only one day so catastrophical but all 3 days!

  • Service
    5.0

    The front desk staff was friendly. Sure DERTOUR their reservation with upgrade in German makes the people can't! Our complaints concerning our room was at least after a few minutes settled nicely. The concierge is spectacular!

  • Sport & Entertainment
    4.0

    n't used. It should pool and fitness room.

  • Hotel
    4.0

    The hotel is very centrally located. The public facilities are clean, but show signs of use. The breakfast mention I later!

  • Location
    4.0

    The location is fine. Traffic noise we stayed at the Grand Harbor view room on the 9th. Floor didn't notice them. There were plenty of shopping possibilities and restaurants.

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Mikael
A skyscraper with opera view archived
  • Recommended hotel
  • Couples
  • City break
  • November 2008
We had booked a Deluxe Grand Harbour View Room and the views were really wonderful towards Harbour Bridge and Opera. The Blu Bar at 36th floor has still better views. It has also a dress code and quite expensive drinks but worth to visit at least once. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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