Hotel Rappen Rothenburg ob der Tauber(3 stars)

Vorm Würzburger Tor 6 91541 Rothenburg View on map

Average rating

605 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    5.1
  • Sport & entertain
    4.4
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255 reviews for this hotel sorted by travel date
Elvira
Excellent hotel
  • Recommended hotel
  • Couples
  • Other stay
  • May 2015
This is our second stay in this hotel. Last summer we stayed here. We choose this hotel again because they provide excellent service and its location is also perfect. read hotel review
  • Room
    6.0

    During the first stay in last summer we got room in attic, however, it was still big room, very clean, with comfort bed and soft linen. During our visit this spring, we got room in their new additional building, it is also a very comfort-big room, very clean, with comfort bed and soft linen. Hope they will add more variation on the menu.

  • Gastronomy
    5.0

    There are a number of menu they serve in hotel restaurant. But most of the menu are typical German food and Italian, there are no Asian food menu, whilst there are many Asian visitors stay in this hotel. They should improve the taste also.

  • Service
    6.0

    Friendly staff, very clean room, comfort bed with soft linen, fast wifi

  • Sport & Leisure
    0
  • Hotel
    6.0

    This is our second stay in this hotel. Last summer we stayed here. We choose this hotel again because they provide excellent service and its location is also perfect.

  • Location
    6.0

    This hotel location is only 5 minute walks from rail station and just beside the gate of old city Rotheburg on de Tauber.

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Cindy
Hotel Rappen Rothenburg
  • Recommended hotel
  • Friends
  • Countryside & spa
  • May 2015
A great location just a short walk from the entrance to old town Rothenburg, which was beautiful. Great food in their restaurant, room was clean and large enough. Balcony overlooked parking. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
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Susan
Great location, wonderful service
  • Recommended hotel
  • Families
  • City break
  • April 2015
We had a wonderful stay. Dieter at the front desk was very welcoming and helpful. We had dinner and breakfast in the hotel restaurant and both were excellent -- both service and food quality. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patrick
Hotel Rappen Rothenburg ob der Tauber
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2015
Nice new stop for our frequent journey south on our way from the Netherlands into the Alps. A good alternative is the Rodertor hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Paul
Good Value Hotel
  • Recommended hotel
  • Friends
  • Other stay
  • March 2015
Ideal for visiting Rothenburg, as the hotel is just outside one of the town gates. Staff were attentive and welcoming. Room was basic but reasonably comfortable. No heating on in the room when we arrived. Bed was a little uncomfortable. However at EUR60/room thought it was good value. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Jan
Bad third bed
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2015
We were dissapointed about the beds in our trippel superior room. The two mainbeds were fine, but the third bed was terrible - a kind of chair to pull out - not a bed to suit an adult. We booked a trippel superior room for 3 adults - so this was not good enough! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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K. Laskaridou
I don't reccomend it
  • Hotel not recommended
  • Couples
  • Countryside & spa
  • February 2015
At first we booked at the 3 star hotel. When we visited it, to check-in, the receptionist send us in another building, next to the 3star hotel. The other building was very bad. Small corridors, low lightning, small rooms with only tv. Not even a fridge. The reception in the other building was very rude and not at all helpful. The whole building was smelling very bad. Combination of fried food from the kitchen, and something else, i cant describe it. The receptionist in the first building never asked our opinion about the commodities, and didnt seem to care much ... either. On the other hand, the breakfast was really good. The parking was free, and the wifi as well. Moreover, it was next to the old town. 5 minutes by feet. I wouldnt reccomend it read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Helmut
Everything in the green zone
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2014
Everything was to our fullest satisfaction. The hotel is located right on the city walls, only a stone's throw away from the old city read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Oliver
Tip top
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2014
Very nice staff and great location right on the historic city walls. Will gladly come back and highly recommended it. We felt very comfortable. The breakfast buffet was more than plentiful and left nothing to be desired. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Cory
Frohe Weinachten!
  • Recommended hotel
  • Families
  • Other stay
  • December 2014
We visited for the Weinacht Markts. It was a comfortable and memorable stay. The staff was professional and fun and friendly! Definitely will stay here again in the future. We love Rothenburg and Hotel Rappen Rothenburg! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerd
We will recommend it.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2014
There were 8 of us for the weekend, the breakfast is very good. It is always refilled until the end The location is also great, right in front of the city wall. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Martina
Highly recommended hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2014
We felt very comfortable in the hotel Rappen! The food in the restaurant was delicious. The breakfast buffet was varied and good. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tracey
Great stay except for internet serice...
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
Very poor internet service unfortunately. Advertised as a service included with room, which it was if it would only work. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
Close
Hartmut
Everything was just right!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2014
The hotel is very convenient to the city, It will be offered a wide range of information, At the reception english is spoken and au fanzösisch, After the check out we were allowed, the car still up to the afternoon in the hotel parking lot to leave, so we could still an extensive sightseeing 'extend'. My heartfelt thanks to all, contributed to the wonderful weekend! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Silke
Very good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
Very good price-performance ratio, very good and verkehrsnah convenient, friendly and pleasant atmosphere. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Nadine
Nice atmosphere for every taste. Great staff.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
Very nice lobby with pleasant flair - absolutely nice and discreet staff which all wishes implemented. The rooms are very clean, the beds were comfortable, the location of the hotel is optimal for excursions, sightseeing and shopping tours. The sauna and relaxation area invite you to relax and feel at home. The rooms are comfortable and conveniently arranged that each taste. Breakfast and dinner at the restaurant are optimally, also there the service all requests. The room service for little surcharge, one can only further recommend. A great hotel which left nothing to be desired. read hotel review
  • Room
    5.0

    Junior suite was very nice and spacious, spacious and comfortable-small balcony overlooking the street. Bathroom with bathtub and everything you need. Very clean, room service was perfect. Living room, bedroom, flat picture television with 18 channels.

  • Gastronomy
    6.0

    The restaurant was very delicious, very nice service, in a relaxed atmosphere and attentive staff. Recommendation pancakes any kind. On the vegetarian tourists were taken into consideration and a great exclusive menu-very recommendable.

  • Service
    6.0

    Everything was great nice staff at the front desk, service, service discretely and absolutely friendly.

  • Sport & Leisure
    6.0

    Small fitness room is also available to help you build up an appetite, solarium at cost-sauna and relaxation room very attractive.

  • Hotel
    6.0

    Very nice lobby with pleasant flair - absolutely nice and discreet staff which all wishes implemented. The rooms are very clean, the beds were comfortable, the location of the hotel is optimal for excursions, sightseeing and shopping tours. The sauna and relaxation area invite you to relax and feel at home. The rooms are comfortable and conveniently arranged that each taste. Breakfast and dinner at the restaurant are optimally, also there the service all requests. The room service for little surcharge, one can only further recommend. A great hotel which left nothing to be desired.

  • Location
    6.0

    Close and perfect base in the city.

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Gerhard
Price and food were excellent.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
Very good value but to, good food, cozy atmosphere. The room was small, but absolutely sufficient for a weekend house flight. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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John
Nice Hotel
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
One night stay. All functions are good. Our room was refurbished and up to standard. Reception, staff, room, Car parking, food was all of high friendly professional standard. Price performance for this hotel is very good in my opinion! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Serge
Good stage in Rothenburg.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2014
Quality of the hotel, location and hotel is very good overall. Breakfast is ok Only disappointed the dinner in the evening. Pfannenspezialitäten in all documents and posters annunziert but unfortunately not available at this time (we were one week too morning). The service was nice and polite but the dishes to sossenreich and salty for us. The pfannesuppe we would not recommend. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Evgenia
A very nice and clean hotel
  • Recommended hotel
  • Friends
  • City break
  • February 2014
The room was spacy, clean and warm. The employees were friendly and helpful. The distance from the center of the city is just a few minutes walking. On the same time, the hotel has a parking plase and you can easily get out of the town. Overall it was our favourite staying during a week trip in Bavaria. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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