Hotel Rappen Rothenburg ob der Tauber(3 stars)

Vorm Würzburger Tor 6 91541 Rothenburg View on map

Average rating

568 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.1
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.1
  • Sport & entertain
    4.3
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249 reviews for this hotel sorted by travel date
Paul
Good Value Hotel
  • Recommended hotel
  • Friends
  • Other stay
  • March 2015
Ideal for visiting Rothenburg, as the hotel is just outside one of the town gates. Staff were attentive and welcoming. Room was basic but reasonably comfortable. No heating on in the room when we arrived. Bed was a little uncomfortable. However at EUR60/room thought it was good value. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Jan
Bad third bed
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2015
We were dissapointed about the beds in our trippel superior room. The two mainbeds were fine, but the third bed was terrible - a kind of chair to pull out - not a bed to suit an adult. We booked a trippel superior room for 3 adults - so this was not good enough! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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K. Laskaridou
I don't reccomend it
  • Hotel not recommended
  • Couples
  • Countryside & spa
  • February 2015
At first we booked at the 3 star hotel. When we visited it, to check-in, the receptionist send us in another building, next to the 3star hotel. The other building was very bad. Small corridors, low lightning, small rooms with only tv. Not even a fridge. The reception in the other building was very rude and not at all helpful. The whole building was smelling very bad. Combination of fried food from the kitchen, and something else, i cant describe it. The receptionist in the first building never asked our opinion about the commodities, and didnt seem to care much ... either. On the other hand, the breakfast was really good. The parking was free, and the wifi as well. Moreover, it was next to the old town. 5 minutes by feet. I wouldnt reccomend it read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Cory
Frohe Weinachten!
  • Recommended hotel
  • Families
  • Other stay
  • December 2014
We visited for the Weinacht Markts. It was a comfortable and memorable stay. The staff was professional and fun and friendly! Definitely will stay here again in the future. We love Rothenburg and Hotel Rappen Rothenburg! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerd
We will recommend it.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2014
There were 8 of us for the weekend, the breakfast is very good. It is always refilled until the end The location is also great, right in front of the city wall. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Martina
Highly recommended hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2014
We felt very comfortable in the hotel Rappen! The food in the restaurant was delicious. The breakfast buffet was varied and good. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tracey
Great stay except for internet serice...
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
Very poor internet service unfortunately. Advertised as a service included with room, which it was if it would only work. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
Close
Hartmut
Everything was just right!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2014
The hotel is very convenient to the city, It will be offered a wide range of information, At the reception english is spoken and au fanzösisch, After the check out we were allowed, the car still up to the afternoon in the hotel parking lot to leave, so we could still an extensive sightseeing 'extend'. My heartfelt thanks to all, contributed to the wonderful weekend! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Silke
Very good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
Very good price-performance ratio, very good and verkehrsnah convenient, friendly and pleasant atmosphere. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Nadine
Nice atmosphere for every taste. Great staff.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
Very nice lobby with pleasant flair - absolutely nice and discreet staff which all wishes implemented. The rooms are very clean, the beds were comfortable, the location of the hotel is optimal for excursions, sightseeing and shopping tours. The sauna and relaxation area invite you to relax and feel at home. The rooms are comfortable and conveniently arranged that each taste. Breakfast and dinner at the restaurant are optimally, also there the service all requests. The room service for little surcharge, one can only further recommend. A great hotel which left nothing to be desired. read hotel review
  • Room
    5.0

    Junior suite was very nice and spacious, spacious and comfortable-small balcony overlooking the street. Bathroom with bathtub and everything you need. Very clean, room service was perfect. Living room, bedroom, flat picture television with 18 channels.

  • Gastronomy
    6.0

    The restaurant was very delicious, very nice service, in a relaxed atmosphere and attentive staff. Recommendation pancakes any kind. On the vegetarian tourists were taken into consideration and a great exclusive menu-very recommendable.

  • Service
    6.0

    Everything was great nice staff at the front desk, service, service discretely and absolutely friendly.

  • Sport & Leisure
    6.0

    Small fitness room is also available to help you build up an appetite, solarium at cost-sauna and relaxation room very attractive.

  • Hotel
    6.0

    Very nice lobby with pleasant flair - absolutely nice and discreet staff which all wishes implemented. The rooms are very clean, the beds were comfortable, the location of the hotel is optimal for excursions, sightseeing and shopping tours. The sauna and relaxation area invite you to relax and feel at home. The rooms are comfortable and conveniently arranged that each taste. Breakfast and dinner at the restaurant are optimally, also there the service all requests. The room service for little surcharge, one can only further recommend. A great hotel which left nothing to be desired.

  • Location
    6.0

    Close and perfect base in the city.

Close
Gerhard
Price and food were excellent.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
Very good value but to, good food, cozy atmosphere. The room was small, but absolutely sufficient for a weekend house flight. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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John
Nice Hotel
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
One night stay. All functions are good. Our room was refurbished and up to standard. Reception, staff, room, Car parking, food was all of high friendly professional standard. Price performance for this hotel is very good in my opinion! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Serge
Good stage in Rothenburg.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2014
Quality of the hotel, location and hotel is very good overall. Breakfast is ok Only disappointed the dinner in the evening. Pfannenspezialitäten in all documents and posters annunziert but unfortunately not available at this time (we were one week too morning). The service was nice and polite but the dishes to sossenreich and salty for us. The pfannesuppe we would not recommend. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Evgenia
A very nice and clean hotel
  • Recommended hotel
  • Friends
  • City break
  • February 2014
The room was spacy, clean and warm. The employees were friendly and helpful. The distance from the center of the city is just a few minutes walking. On the same time, the hotel has a parking plase and you can easily get out of the town. Overall it was our favourite staying during a week trip in Bavaria. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Peter
Moments of peace
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We stayed over the weekend at the hotel for the offer 'moments of peace' and were very satisfied with it. The dinner was included in the price for us and really very recommendable. The centre of the city is in the proximity and also really worth seeing and idyllic. Also the stairs to the ramparts for a tour is in the immediate vicinity and also recommendable! Gladly again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nancy
Simple and convenient
  • Hotel not recommended
  • Friends
  • City break
  • January 2014
The hotel is located just outside the Medieval village , making it easy to visit Rothenburg o.d.t without having to drive within the walled village and cobblestone streets. Rooms were clean, but very small and functional; The staff was not very friendly, making us feel like we were intruding when we were checking in, and imposing upon them when we went to the restaurant. Restaurant menu options are limited. The complimentary breakfast included with room rate was very good and had lots of menu options. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    0
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Michael
Rappen, a edelhengst under the hotels.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
A very convenient hotel, with familial character. Staff is really helpful, and always very friendly. Very clean, our room, the general public rooms (lounge, toilet) and the dining rooms. Breakfast was plentiful, something for everyone. Much achievement for little price. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Thomas
Winter break.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
In january the whole place and the hotel is not in full occupation. The restaurant, the actually a large menu (pancakes and children's menu) was only a very small selection of dishes such as for example Schnitzel and roast, the tasted very basic and not really for children/families were. Reasonably priced but on the level of the chef. The breakfast buffet was good. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Sandra
Not convincing!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
Price-performance ratio was not convincing! For the sauna you had to pay extra, although the night for this room type rather expensive. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Iris
We were not satisfied with the service.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
After a hour for our room and 30 minutes for a cup of coffee had to wait, we were with the service of the hotel not good. The check-out was in the neighboring hotel the parking lot also not adjacent to the hotel. We were not satisfied! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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