Pullman Dresden Newa(4 stars)

Prager Str. 2c 01069 Dresden View on map

Average rating

584 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.0
  • Service
    5.4
  • Location
    5.7
  • Food and Drinks
    5.3
  • Sport & entertain
    4.1
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248 reviews for this hotel sorted by travel date
Peter
An old landmark with a fresh look
  • Recommended hotel
  • Friends
  • City break
  • January 2016
When the Newa hotel was erected in post world-war-2 Dresden, it became an instant landmark. However, it did not age well. Over the decades it lost its charm and after the unification of Germany, it was bought by the Accor group and turned into a 3-star Mercure Hotel. Just a few years later, the building closed for a complete exterior and interior renovation and re-opened as the 4-star Pullman Hotel that stands there today. The hotel's exterior slightly hints to its past, but the interior has a fresh and modern look, with high quality furnishings and upscale amenities. The rooms ... are a bit cramped and are designed with little privacy in mind. The floor-to-ceiling windows offer views over downtown and the train station, but also offers people on Prager Strasse a panoramic peak into your bedroom. And the showers are integrated into the room, covered only by a transparent glass wall. Keep this is mind when searching a room for colleagues or casual acquaintances! If you can accept these exhibitionist-friendly features, you will find that the rooms have an otherwise pleasant atmosphere, a robust bed, a well stocked minibar and a high quality WIFI connection. All rooms with separate beds are located on the bottom 5 floors. Pullman Hotels are known for providing guests with a lavish breakfast and this hotel does not disappoint. For dinner, I would recommend one of the many good restaurants in the area. After all, the hotel is located opposite the train station and only a 5 minute walk to the old town. read hotel review
  • Room
    0
  • Gastronomy
    0
  • Service
    0
  • Sport & Leisure
    0
  • Hotel
    0
  • Location
    0
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Andrew
Lovely hotel with good Accor Gold Upgrade
  • Recommended hotel
  • Couples
  • City break
  • September 2015
Checked in very smoothly, and we given two drinks vouchers and a room upgrade without having to ask. I booked the cheapest room, was however given a room category two above what we booked - and the benefit of this was a bigger bed on a higher floor, Nespresso, and a free minibar containing water, and apple juice drink and a Ritter Sport bar. Bed very comfortable, two duvets as per for Germany. The shower cubicle looked out onto the room, and there was only a curtain on the outside to hide your dignity - I didn't mind, but you ... might if you're travelling as friends/mother-daughter etc. Breakfast was included in the rate we booked - usual buffet affair; but was good and very varied. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andreas
Good hotel - centrally located
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2014
Good hotel not far from the main train station. The rooms could be a little bigger - otherwise highly recommended. Breakfast was varied. Friendly staff. Sauna and steam bath available - but very small. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Thomas und Petra
ok!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
Duvet too thick for the summer. Duvet cover torn. Bit of dust in every corner, also not removed. Shower in the room took a lot of getting used to. Friendly staff and very recommendable due to its location. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karin
Central location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2014
We would book this hotel again any time because the central location alone is fantastic, all Dresden-highlights are within easy walking distance, including the new town. We were also satisfied in all other respects, the room was equipped with everything you need, the breakfast selection was huge and the staff was friendly and eager to please. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Yvonne
Great hotel - not very cheap!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2014
The hotel is an old prefabricated building - the best renovated! Modern and optically successful you can't renovate a hotel better. Young and old are represented in this hotel! I could not hear any Russian accent in any part of the hotel! There are both city travellers and business people in this hotel. read hotel review
  • Room
    6.0

    The rooms are modern and stylish! A glass shower in the middle in the room and floor-to-ceiling windows are the optical highlight. The room is coloured beige-brown and very comfortable, especially the seating area right by the window with a fantastic view over the city. Of course in the room is everything available, that you expect in such a price range - also a bathrobe and slippers. I have to emphasize again the cleanliness of the room - the glass shower was every afternoon again strips-free! The mini bar prices are like in every hotel overpriced - but you didn't have to use it!

  • Gastronomy
    6.0

    The breakfast buffet leaves nothing to be desired! But when something I missing - just ask! You can sit comfortably and you can have peacefully your breakfast combining it at various stations. Eggs, cereal, fruit, yogurt, etc. there is simply nothing missing! Later in the evening, you could have in a great atmosphere in the lobby a delicious cocktail - unfortunately not very cheap.

  • Service
    6.0

    The service in the hotel was great - great - great! The reception is super friendly and really cared for everything. The staff in the breakfast area is nice, very friendly and tried hard! The room cleaning works perfectly - a compliment for this!

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel is an old prefabricated building - the best renovated! Modern and optically successful you can't renovate a hotel better. Young and old are represented in this hotel! I could not hear any Russian accent in any part of the hotel! There are both city travellers and business people in this hotel.

  • Location
    6.0

    The location is great and there are only 10 cosy walk minutes to the historic part of the city. You go through the absolute Shopping street of Dresden - the Prager street. There is something here for everybody - an alternative program for bad weather days! The train station is situated about 2 minutes behind the hotel - you do not hear it. The city train pass directly the hotel (but we did not use it).

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Peter Jakob
Highly recommended
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2014
Old ossihotel well renovated. Good feelgood factor. Ideal for city break Dresden. The breakfast room should be set in foyebereich neuanreise with. Waiting time of 1 hour are unacceptable read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
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Heinz
Great hotel for our Dresden-stay
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
Ideal for railway commuters, many attractions, shopping centers and department stores two, plenty of dining and leisure facilities are within walking distance. Our room in the 7 floor had a magnificent view., was very modern and attractively decorated. The breakfast buffet left nothing to be desired. The service was exemplary. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sascha
Super hotel in top location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2014
Absolutely recommendable; very good hotel in the middle in dd shopping, great access to public transportation; special highlight: the windows and the bathroom design; the breakfast looks for its same. Conclusion: immediately again! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Tom
Best location.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Very elegant hotel in zentralstmöglicher location. Decent breakfast with very crossen pastries, but great coffee. The spaces are not a special offer (15 Euro ) and make not so elegant. read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Anett Martina
Have what else should be expected...
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Friendly staff, cleanliness was in order. Rooms (classic with 1 queen-size bed) was very small! Mattress too soft, shower in the middle in the room, very hard to get used to, toilet only with a sliding door and transparent (frosted glass) as a shower. Pillows too small and thin, if you in the evening from the bed a bit tv look want, one got a stiff neck, because the tv was on the side was set up, whoever his bed on the shower, it's not all in the tv. You have the tv on the wall in front of the ... beds up should, but there is hardly any place to go through, but there is a large mirror in the landscape useless, without function, instead of the tv. View from the 10. floor was nice, but on the days with a view of the main railway station, construction, gr. building, lights not very tingle. Also very loud, if you sleep with the window open, we had to close, for sleep to be found. The rooms in viewing station are not recommended by the gr. background noise, rather the other side of the hotel. From the breakfast i was from a 4 star hotel was a bit used to different things. Today on saturday, minimum small hard rolls, only 1 sort of, otherwise bread. Sausage and cheese was very poor at the size, the selection was very well arranged and then everything only in minimal kl. quantities. The breakfast bar had one in the queue class, if one scrambled eggs, omelets, fried eggs etc. wish. When you book such a gr. hotel scrambled egg etc. have in stock, so that in the interim the coffee cold! I would have the trip not present and should for breakfast per person 19 Euro invest, this is not worth it, then food you prefer in the area, or just over in the bakery. The prices at the bar are high, 0.5 liter köstritzer €5.40 and a cocktail 9 Euro. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Lukas
Great hotel for a city break. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is ideal as city break. Everything very well to foot to reach. Cheap parking in the shopping center in the proximity for €3.50 per day Only faults: wireless with €1 2.50 per day overpriced. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Feli
A wonderful hotel! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
In december we booked a night at the hotel Pullmann spent, at the dresdner christmas market in all peace. %singlelinebreak % The hotel is perfect. Actually we had the room not need to leave. The beds were huge. The tv was in the bathroom and beds pan. But a real bathroom did not give it at all. The shower (huge and beautiful) was in the middle of the room, but with a curtain be separated, behind is the large sink. Only the toilet is extra. The room has plenty of storage space and through the picture window a beautiful view ... of the prague street. %singlelinebreak % Also the bar, the evening use, and the breakfast buffet were wonderful. %singlelinebreak % The hotel is for a city break with style to recommend absolutely! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Thomas
For city trip optimally. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is located almost directly at the main station and to the shopping street prager street. Therefore there were many shopping possibilities in the direct area. The location is for a city break really ideal, to the theaterplatz are only about 10 minutes to foot. Breakfast was from the quality were very good, however, the choice for a 19 Euro breakfast a little to be desired. We missed especially vegetables and sausages. The rooms are not very big and there is no separate bathroom. Very nice but the large glass and the view. The shower in the middle of ... the room and is clear glass, which certainly is a bit hard to get used to. Unfortunately the room was not very clean and there was a lot of dust on the surfaces. After 2 days the room service was nothing to change. This is a 4 star hotel not really. The staff was very friendly and tried hard. Altogether because of the dirty room a bad mood because impression. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Maria
City hotel, right in the center with small drawbacks. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The rooms are very modern and practically furnished, have however no 'special' comfort. One looks from far above a large glass in the shopping area, which during the day very beautifully could be, in the dark but rather to unexpected views to the hotel leads. read hotel review
  • Room
    4.0

    As mentioned above mentioned. Cleanliness: guests the very critical would much to complain about. Hair, dust, stains (also after the daily cleaning)

  • Gastronomy
    3.0

    Breakfast for pullman standard in the best way up to the service staff the mostly trainees were and quite unumsichtig were.

  • Service
    3.0

    Unfortunately, a service strength with the breakfast a friendly-intentioned note than criticism and justified still several times with me excuses, the ridiculous and lied were (we knew what it is with the breakfast, as we had this business or chef are)

  • Sport & Leisure
    0
  • Hotel
    4.0

    The rooms are very modern and practically furnished, have however no 'special' comfort. One looks from far above a large glass in the shopping area, which during the day very beautifully could be, in the dark but rather to unexpected views to the hotel leads.

  • Location
    5.0

    Located on the prager street in the middle of the shopping experience and numerous restaurants and bars.

Close
Sigrid
Great name, small effect. archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2013
Maybe it was the bottle of time, 2. christmas day, Could enjoy the time in the hotel not. The hotel staff was friendly zuwirken. Already on arrival we had to three quarters of an hour to wait at the reception. Of three terminal were only two open impact behind us was always more. The room decor was ok, for the price we paid, we expected more. In the Mercure hotels there were for the price a kettle and coffee maker, plenty of space. Our children in the room was missed, bathrobe, disposable slippers and a stocked minibar. The breakfast buffet ... was adequate but the atmosphere in the restaurant was due to the volume floodwaters troubled. Felt 300 guests visited the restaurant. Check-out 9:15 a. m. we had a half hour wait, whether probably we were the only ones. read hotel review
  • Room
    3.0

    Much too small, missing bath, no coffee machine or water kettle, windows only a small piece anzukippen.

  • Gastronomy
    5.0

    The breakfast chaotic and unfriendly. At noon and evening super.

  • Service
    4.0

    The point reception.

  • Sport & Leisure
    0
  • Hotel
    4.0

    Maybe it was the bottle of time, 2. christmas day, Could enjoy the time in the hotel not. The hotel staff was friendly zuwirken. Already on arrival we had to three quarters of an hour to wait at the reception. Of three terminal were only two open impact behind us was always more. The room decor was ok, for the price we paid, we expected more. In the Mercure hotels there were for the price a kettle and coffee maker, plenty of space. Our children in the room was missed, bathrobe, disposable slippers and a stocked minibar. The breakfast buffet was adequate but the atmosphere in the restaurant was due to the volume floodwaters troubled. Felt 300 guests visited the restaurant. Check-out 9:15 a. m. we had a half hour wait, whether probably we were the only ones.

  • Location
    6.0

    Great location many/everything is within walking distance

Close
Matthias
Perfect location. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Very good location, perfect for a city break. Rooms downtown quiet, to the airport was a bit noisy. Staff is always very friendly. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Manfred
Fits for weekend or city breaks archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
Rooms so far ok, cleanliness could be better, breakfast fits unfortunately, it is a mass right, mostly tourists read hotel review
  • Room
    4.0

    Good fit for city breaks, water temperature is not regulate. Cleanliness could be better

  • Gastronomy
    0
  • Service
    5.0

    Very friendly, room cleaning so lala

  • Sport & Leisure
    0
  • Hotel
    4.0

    Rooms so far ok, cleanliness could be better, breakfast fits unfortunately, it is a mass right, mostly tourists

  • Location
    5.0

    Ideal starting point to a tram in the pedestrian zone

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Till
Winner in Dresden archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2013
I had a room in the 12 floor with a view of the pedestrian area in the old town. The rooms are large, modern and yet still cozy. The glass shower cubicle separates the sleeping area from the open toilets and can be with a curtain be covered-showers however really a new experience. The hotel is modern, clean and highly recommended. read hotel review
  • Room
    6.0

    Large rooms with a nice view. Very modern and new. Impeccable condition and perfect cleaning. Flat-screen led tv in 32', minibar, safe.

  • Gastronomy
    5.0

    Extensive breakfast buffet with freshly prepared fried scrambled eggs and omelets. Despite the size, very quiet and very comfortable.

  • Service
    6.0

    The best service in all areas!

  • Sport & Leisure
    0
  • Hotel
    6.0

    I had a room in the 12 floor with a view of the pedestrian area in the old town. The rooms are large, modern and yet still cozy. The glass shower cubicle separates the sleeping area from the open toilets and can be with a curtain be covered-showers however really a new experience. The hotel is modern, clean and highly recommended.

  • Location
    5.0

    Only about 200 metres from the railway station far away, and at the beginning of the pedestrian precinct of the old town ideal location.

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Jeremi
Disappointing management who just don't care archived
  • Hotel not recommended
  • Families
  • City break
  • August 2013
The property itself is brilliant - great location, wonderful views over the Prager Strasse, floor-to-ceiling and wall-to-wall windows, ideal use of space in the room and a very good room design, the facilities are also generally high-quality. But, contrary to many other hotels where brilliant staff battles a seriously challenged property, here a brilliant property is being let down by staff and management who just don't care! This is a Pullman, remember, not the ibis across Prager Strasse, so I was terribly disappointed even in spite of the great rate I got: 1. No tea / coffee facilities in room ... (are we still in Europe? has DDR ended already?) 2. ONE set of toiletries for two persons (and it was only shampoo and shower gel, the regular Roger & Gallet set a Pullman should provide is broader) 3. ONE pillow per bed, very flat and basically useless 4. On balance - superwarm duvets in the middle of summer 5. You can probably by now guess there were no bathrobes or slippers in the room either 6. A bit of chaos and indifference at breakfast 7. Selection at breakfast good, but the pre-made Roehrei looked like some alien goo from an SF-movie - why bother displaying this to guests if you have staff making omelettes to order to guests anyway? 8. Some front desk staff employees very unwelcoming - I was handed my invoice with "bye" rather than "what else can I do for you?" 9. A request for said invoice placed the day before was duly noted, with all my details that needed to go on the invoice, and apparently TOTALLY IGNORED, so that I had to ask for the same the next day when I was about to check out (and in a hurry)! 10. No way can you get an iron and board to your room - you have to go to a dreary Bugelzimmer. I was not even suggested the hotel's own ironing services, but then they were only apparenly available 3-8 PM, when I was not on location anyway. And a number of small niggles that I do not find that important. What is important is that the management of this Pullman (formerly Mercure) apparently thinks it's OK if guests just come and go and has no passion or flair for making them feel welcome and ensuring they will come again. I think it's NH Altmarkt for me the next time around. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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