Hotel am Park(3 stars)

Austraße 1 77977 Rust View on map

Average rating

69 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.8
  • Service
    4.9
  • Location
    5.4
  • Food and Drinks
    4.8
  • Sport & entertain
    3.7
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20 hotel reviews for undefinedsorted by travel date
Marcelo
Overpriced, will not come back
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2013
Price/performance ratio has not been convincing, would not stay here again. Breakfast very very basic. We stay at least once per year in rust because of the Europa-Park, had everywhere better breakfast. read hotel review
  • Room
    3.0

    Room was functional, small, a little grumpy because of sloppy job. Bathroom clean but very small, no only shelf space, had everything on the soil to place.

  • Gastronomy
    1.0

    The restaurant was unfortunately fully, as we (with two small children) the raucherpavillion set, no thanks!

  • Service
    3.0

    Correct, but not overly hospitable, all employees come from Russia.

  • Sport & Leisure
    0
  • Hotel
    3.0

    Price/performance ratio has not been convincing, would not stay here again. Breakfast very very basic. We stay at least once per year in rust because of the Europa-Park, had everywhere better breakfast.

  • Location
    5.0

    Positive: hotel is located right across from the entrance to Europa-Park.

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Silvia
For Europa-Park ideal!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2013
As a place to stay for the Europa-Park great! The location must be paid, there remains for the rest only standard desired. But even after a long day at the Europa-Park, since you only need a bed and a shower. We had a triple room with our daughter (7) and found it adequate. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Adelheid
Once and never again
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • May 2013
For a childless couple the hotel is a zumtung. You can hear everything, especially the geplärre the children-also at night. Very thin pillows in the beds. Durchgangstüren (emergency exit)-situation (we noticed) rather undurchdacht at least in the stairwell, since doors to the stairway rise. One comes so also to/from the elevator with luggage past. Parking in the courtyard was great! 3 suns, because the price way too high is for what you get. read hotel review
  • Room
    4.0

    Size of the room okay. To 2 in the 4 bettzimmer. Double bed and bunk bed, and a pull-out sofa. No fridge. Tv/wireless internet/telephone... Which i in 2 nights not necessarily need when i because of the Europa parks come. No large mirror to dress, unnutzbare curtains, but blind the outside. No real shelve space in the bathroom, apart from a ledge below the mirror, in the but not more reinsieht.

  • Gastronomy
    2.0

    Atmosphere in the 2 restaurants rather bad, since everywhere plastic flowers hanging and is possible. Breakfast also uninviting (for the price per person per night from 5 5 €, double room thus 110, -per night!) Sausage and cheese and bread seem from the discounter. Tables for nachkommende guests not cleaned/cleared, no alternative to schweinefleischhaltiger sausage. The restaurants are the raststättenflair rather expensive (a pizza on the average 9, -). Have therefore not there to evening eaten.

  • Service
    4.0

    Cleanliness was great! Daily room cleaning. Friendly staff. General i think very good, however we did more taken into account, therefore 4 suns.

  • Sport & Leisure
    0
  • Hotel
    3.0

    For a childless couple the hotel is a zumtung. You can hear everything, especially the geplärre the children-also at night. Very thin pillows in the beds. Durchgangstüren (emergency exit)-situation (we noticed) rather undurchdacht at least in the stairwell, since doors to the stairway rise. One comes so also to/from the elevator with luggage past. Parking in the courtyard was great! 3 suns, because the price way too high is for what you get.

  • Location
    6.0

    Entrance to the Europa park directly opposite-top! Location in the town also quite central. Good restaurants nearby, the nothing Europa park and you could really very good food.

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Sabine
Gladly again at any time!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2013
Gladly again at any time! Everything was ok. I can recommend with a good conscience. In the room we had a Nintendo and a book forget. We were immediately informed. The things one has us by post jerk-twitch send. No expenses are resulting. Sabine read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Heinz
Short trip to the Europapark
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2012
We (4 adults and 3 children) spent 2 nights in the Hotel am Park and with the value for money more than satisfied. We chose the Hotel am Park because of the proximity to Europapark decided. The entrance of the park is really only 50 meters far from the hotel. Great is the massive ( free using ) parking directly behind the hotel. The food in the two-house restaurants was all excellent. For the return trip was an electric razor in the room forget. The submission by post was from the staff efficiently arranged. Many thanks for that again. We ... would gladly come again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
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Peters
Leaves nothing to the imagination!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Price-performance good, only a stone's throw from the ep entrance, you feel very welcome and pampered( hotel and both restaurants). On wishes is received. For us it is clear that we again next year be here. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sylvia
Price-performance
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
Were a weekend there hotel and staff competent and friendly room a bit small but for two nights absolutely sufficient have a valuable necklace forgotten by the chambermaid were found and me with the post forwarded great service park on foot in 3 minutes reachable value for money is more than reasonable read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Claudia
Again and again good
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
The ideal hotel, if you Europapark in rust to visit would like. Directly opposite the theme parks-tickets you get directly at the front desk. The complete staff is very friendly and tried hard, to the stay enjoyable. Very families- and child-friendly. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Harald
Favorable alternative ' hotels in the park'
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2012
We were 2 nights in the hotel at in spite of the relatively long trip there and back a full day in the Europapark to have. Brief summary: Beautiful room, very clean, ( a double bed and a bunk bed for our 2 boys)-not large, but sufficient. Bathroom with shower - not large, but sufficient. Reservation/ check in / check out - easy. Free car park right on the hotel for the entire stay. Staff factually, competent, but definitely not polite. ( A smile, or a 'good morning' you don't get. ) The breakfast is OK. - ( tea, coffee ..., bread, various rolls, eggs, ham, cheese, jams, honey, cereals, juices. ) But at 09:30 one is alone, because the majority of the guests shortly after 09:00 leave. ( it makes the Europapark to) and one 'bother with the flash' What to 100% for the hotel speaks is location and price. The main entrance the parks is located directly on the other side of the street and the price is about 1/3 under the price the themed hotel in the park. In short: we will go there again - price, location and cleanliness are simply Trump-) read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sarah
They are child friendly and helpful archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2012
We will definitely book this hotel again. And definitely recommend. If something is forgotten you got it certainly back. Even if you abroad resides. C: Recommended by Sarah read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Klaus
Too expensive, too little service! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2011
Price/performance ratio is not okay! If you 100 euros pay per room with breakfast, I would expect a perfect breakfast service. Wrong! All you have to get them ourselves, from the cutlery, plates on, coffee cups and even coffee were not brought to the table! The buffet left much to be desired! Definitely not recommended! read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Marion
Super archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2011
Directly next to the Europapark. Nice family-run hotel. Friendly staff. Free car park. Everything was great... I can only recommend as an alternative to hotels in the Europapark. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Very close to the European parliament-that was the only plus archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • August 2011
The only affords a plus is It's proximity to the input cost and the hotel's own parking lot. Room service almost imperceptibly-sweaty sheets was wet condition in the evening still in bed! No towel change despite visible use! Food in the hotel's own pizzeria-trivial, imagination and tasteless. But after a day in the park You are so worn out, that you don't want to look for something else and the left-of-the-mill. We are the centre of rust in other days gone, there are better places. Rooms to the roadside very loud. Tv (a tiny Röhrengerät) in the family rooms a ... joke: channel selection modest, tone miserable, diagonal too small for the bed teletext to read. On hot days you get in the front desk a table fan-a little relief in the hot areas. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Tanja
Great location, guaranteed archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2011
The hotel itself is, as always, was great. Our quick battery could give overnight in the cooling, which to some extent cooled drinks in the Europe park with itself. Absolutely top! Unfortunately the breakfast gets boring, it is adequate, but not varied. Fruit and vegetables were missing completely. In the Thermos jugs were partly Ausgieser canceled the. Access to the buffet is unfortunately a bit narrow, with only five-ten people you're nowhere more. This time we had a room under the roof, unfortunately it was 40 degrees outside, despite not necessary to close the shutters. Since there was no air ... conditioner, the fan had to help (not really possible, has the air 'only' stirred up) also the windows open only halfway, a circulation was therefore not possible. The lack of screens, for the purpose of mosquitoes, made the nights not pleasant. Nevertheless, we have to say, that the room with two children was completely enough. The size of the bathroom would be great, if not missing storage space and hooks to hang the towels. Conclusion: we will definitely be going back again, as has previously been three times, but only with a room on the first or second floor, never again under the roof! read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andreas
Very nice and hospitable hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • July 2011
We drive for three years regularly to the hotel and are very satisfied been. We were always very hospitable welcomed and treated. The service is excellent, for special requests, such as a double room with single beds etc. Were always realized (despite overhead ). The food ( breakfast) is normal standard and always fresh. Also at later hour was always enough replenished. The Europapark is a stone throw far away and only by a street from the hotel separated. Parking were up to now always enough behind the hotel ( Yard) available. We feel every year all around probably and ... come back always would gladly come again. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Martin
For the third time a perfect stay archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2011
We are already for the third time in this hotel and we were as always the best deal for our stay. The German restaurant was very good and I can not understand what was wrong with this. They should perhaps in a star restaurant. Size of the room was absolutely sufficient and the europapark is just perfect. We were well looked after by family Kohler and we would certainly come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Bettina
As a family hotel unsuitable, rather singel hotel! archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • September 2010
This hotel itself as family hotel, is however due to the spontaneous party spirit of individual guests very noisy until about 3:00 o'clock at night. Sleep is very difficult. 14:00 o'clock check-in in the hotel-key to our room-at the opening of the room was used from the previous guest in the room condition (beds not ready, bathroom dirty, trash cans full) first after complaint was our room. ready indent Cribs (15:00 o'clock) at the beginning was refilled but without being asked. The food is, but within limits. Selections are very low. In contrast to the previous visit ..., the mattresses were very soft (too soft for our taste). The family room (one of us) very from room pictured. our room was much too small. Our second night was disturbed through considerable noise. As our room for five people (2 adults 2 children) much too small we had to sleep with opened window. Unfortunately, it is the young people not interested, and celebrated with opened window till about 3:00 o'clock loudly. Since the front desk only to 22 o'clock was occupied, and it was not clear, the front desk is still reachable by a number, we can't complain. On the day of departure we have given our trouble advised. (with an indication of the number of Ruhestörenden). The complaint was taken seriously and no amicable solution for us, so that for us it is clear, this hotel has lost another regular customer. For us it is clear, next year another hotel to visit. Very good location for Europa-Park rust, speaks only for the hotel (50 meters to the main entrance of the park. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Andreas
Recommendable Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2009
The hotel is located right on the Europa-Park. During our stay the restaurants of the hotel not open (was known in advance!) the breakfast buffet was sufficient and good. Friendly reception, check-in/out without problems. Parking spaces available. The rooms are simply decorated, but perfectly adequate. As an alternative to the park hotel very recommendable, as cheaper! We will definitely visit again! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Frank.
Room to the road an impertinence archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2009
The nights at this hotel were very interesting. The double room was located to the street and convenient to the main entrance of the hotel. In the first night was a sleep difficult. In Europa-Park a larger party, returning guests and 'drunk' in front of the hotel ' the night for days!' In order to get the room, you had to by the attached restaurant, which only by a door separated by three double room is, go. The bathroom has a commodity not open Web mounted on the ceiling. The service staff in the restaurant, surprised with have never expecting ... rudeness. Breakfast was minimal principle: No service at the table, there is everything at the buffet to pick up, including dishes and so on; conclusion: here the service is across the street from the guest to have fallen by the wayside-this can compensate the tats. good location directly across the street from the Europa-Park not. read hotel review
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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Johann
Highly recommended Hotel, Here the guest is a guest archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2009
This hotel is easy to recommend. It fit almost everything. Cleanliness, friendliness, etc. could not be better willingness to help. A small drawback was, that there was no yogurt at the breakfast buffet, tomatoes, cucumber, scrambled or fried eggs. But this service was above average. Room was very nice, clean and quiet. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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