Hotel Be Live Playa La Arena(4 stars)
Calle Lajial 4 38683 Puerto Santiago Show mapAndreas
Bad hotel in a beautiful area.
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Other stay
- March 2013
Room with a view of the sea booked, one on the side street to get, where you the sea with a lot of effort on a construction ruins hinwegschauend straight still could see. Condition of the room catastrophic-blood on the wall, old partly broken equipment, nonfunctional kleinfernseher. Complaint at the front desk led to the offer of zimmerswechsels with additional payment (!), which we perforce made. The hotel has fully engage with guests from Eastern Europe umonrientiert. One evening have about 200 polish guests checked in, the without extra charge the best rooms got. Insults of the staff of the ... polish guests, not admit for dinner because of shorts, we have experienced several times. Also otherwise the famous polish schmimpfwörter on every corner hear. It was really not nice. read more
Norbert
Good but in need of renovation
- Recommended hotel
- Families
- Translated
- Beach holiday
- March 2013
Good hotel, shouts a desperate need for renovation, with mostly unfriendly employees-here there was only a few exceptions - particularly unfriendly the bartenders in the evening in the hall.
Food was good and very varied. read more
Ricarda
Culinary cruelties
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Beach holiday
- March 2013
A big room with a large bathroom, a bed on wheels and a mini bar without content. Everything clean and tidy, however no change of sheets in two weeks.
Location and the beach perfect, all room with a view of the sea.
Who cocktails and juice from the automat and everyday the same and cold food food is in the right place here. Theme nights are not to be recognized and halfheartedly decorated. Tapas at the pool bar out warmed up (but erkaltete ) dishes from the day before.
Evening entertainment with partly good program, however each evening the same ... horribl singer.
Safe, billiards and Kicker only for a fee. Midget Golf and pool towels for a deposit.
Area, staff wonderful, eating and drinking grauenhafft.
Not recommendable! read more
Alfred
Shame about this beautiful hotel
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- February 2013
This was our 3 time in this hotel, but this year the food was terrible.
Very poor quality of meat (pork tough, fish pangasius once a week sole.)
Probably is because of the new owners. read more
Gero
Hotel great, meal catastrophically
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Other stay
- February 2013
A hotel best location in Playa la Arena. For schwarzsandigem beach only approximately 100 meters. The hotel in puncto cleanliness to the best which i in my various kanarenbesuchen experienced.
The fremdsprachenkenntnisse at the front desk are very improvement (exception Paula). Which i my vacation unfortunately spoil the food was. 14 days always a same tasteless menu! The worst in my travels. If you don't large importance on a reasonably good food sets i can recommend the hotel. However, if you on vacation also well be fed should distance
About this hotel take. read more
Andreas
7 days were nice and 7 days a nightmare.
- Hotel not recommended
- Families
- Translated
- Proof of booking
- Beach holiday
- February 2013
Our trip took 14 days. Clientele: german, british, rich older eastern europeans with young women and two-three children. Wireless internet everywhere. At the 50 children to our time.
We are not free so much trouble, please read everything.
Seven days were nice and seven days a nightmare.
In advance, and we swear, we have three cockroaches seen in the dining room, in the toilets in front of the dining room and at the kids disco.
We have already on the first day the sick children seen. Strong acute are cough and stomach intestine virus. Our child, two and a half ... years, after a week with an extremely strong stomach intestine virus. We only in the hotel eaten. At the end we had a doctor's bill and medikamentenrechnung nearly four-area. Our child has six days only broken and diarrhea. For inpatient treatment to avoid, we have a lot of nerves, time and money invested.
It is a big hotel. Unfortunately the complex not spacious, but concentrated. Inside, there is a piano bar. At the piano bar from 10:00 until 24:00 drinks. There is also water in bottles with or without carbonation. Also there the only sensible coffee maker or the only reasonable coffee. read more
Wolfgang
Generous hotel in perfect location
- Recommended hotel
- Singles
- Translated
- Proof of booking
- Beach holiday
- January 2013
Generous hotel in perfect location, directly above the wonderful beach 'Playa de la Arena'. Interior not any longer the newest, but still functional, although a little run down. By all inclusive-offer has the quality of the meals and drinks unfortunately massive decreased. No class, but mass. Staff service minded and quick. read more
Nicole
We will be back
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- January 2013
We travel already 8 years to this hotel, all are always very friendly and a to see again. The food was this year however not so good. read more
Lysanne
Nice hotel, great vacation!
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
The hotel itself was very nice. Very big, great entrance hall, great view to the neighboring island La Gomera, top pool area, great food!
The hotel is already a bit older, but we found, that it still beautifully maintained was. We had booked all inclusive and were very satisfied. The types of people were also okay, there were russian, french, english and german. read more
Stefan & Daniela
Middle class hotel
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- December 2012
The hotel's location is very peaceful and nice. The most rooms have lateral view of the sea.
The rooms with a direct view of the sea have a good view of the neighboring island La Gomera.
The rooms were clean. The towels not changed daily.
All beds are on wheels and not find!
Double rooms, everyone has a single bed the it is impossible to ascertain!
Wifi is everywhere available, against a very high fee! 2 Euro on the day. / week 21 Euro.
The food was tasteless and cold. read more
Marina
Good hotel, great beach
- Recommended hotel
- Families
- Translated
- Proof of booking
- Beach holiday
- December 2012
We were very disappointed the service of the reiseanbieters Alltours. Partly it was an isolence! Length waits at servicepoint, unpunctual appear of the staff, catastrophic condition of the bus, the us at the airport picked us up.
Never again Alltours!
Friendly regards
Family c. read more
Gerd
Wonderful vacation despite small faults
- Recommended hotel
- Couples
- Translated
- Beach holiday
- November 2012
The hotel is actually very good and beautifully landscaped, the employees are very friendly and are willing to help.
The guest crowd is mostly from Poland, russians and french, together. In addition to some scandinavians and a few british and german.
Unfortunately annoyed the evening entertainment their volume until about 12:00 p. m. every evening was good to hear. However you can with closed balcony door nevertheless sleep. Also the animation at the pool, the in my opinion much too much chlorine was was very loud.
The animation was only in french, which did not disturb us however, because ... we love this' kindergartenattraktionen for adults' anyway not very.
The breakfast and the main meals find in buffet form instead of. The buffets are varied and rich. The staff fast and nice!
We could our half board for only 10,- Euro per day/person on all inclusive move. For this we got then in the afternoon cakes, as well as all drinks by the pool, at the bar, in the restaurant and in the hall without further cost.
It was worth it in any case. Nevertheless is the all inclusive-option for the variety of the bars and restaurants in the area in the medium term for certain economically fatal.
Who evenings not in the hotel food and a restaurant visited, the will be surprised as few guests and as the hosts with the guest numbers can survive.
After extensive excursions with our rental car we have seen, the place del duque in adeje the better choice for the next vacation on this beautiful island is.
Nevertheless it was also in la arena a wonderful vacation read more
Verena
Very recommendable. Will be going back for holiday
- Recommended hotel
- Couples
- Translated
- Beach holiday
- November 2012
We really liked the hotel. It is a bit big.
The lobby is very impressive. Everything is clean and shines.
Every age group is available. read more
Gundel
Large but very recommendable hotel
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Countryside & spa
- October 2012
We have a very nice, relaxing holiday in this hotel spend. Accommodation, service and food everything was good. The large hotel in the nevertheless always quiet places gives recommend. read more
Heike
Not disappointed %blank%
- Recommended hotel
- Families
- Translated
- Beach holiday
- October 2012
Also this was our 2. time in this hotel. The first time 3 years ago, as the hotel still on the spring group belonged. The palms this group and also the name meets a but everywhere, on the shower curtains, the teppichvorlegern, the table cloths, sometimes in the dishes. The soap dispensers were during our presence against 'be live' dispenser replaced. We had booked all inclusive. What annoyed us, are the blöden wristband, before 3 years there was a map, on which the booked achievement was noted. The entire area and also our rooms were always very clean. Special requests ..., such as 3. ceiling or the repair of the broken balcony lighting was within a few minutes. Great! But there is also the only drawback: the balcony lighting was around exactly 9:50 p. m. off and in the whole hotel. If you like we one child has, which already sleeps and outside, still wanted to read, is without light not possible. Why is saved? Ever we had the impression, that very much electricity is being saved. read more
Astrid
Could much better be
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- October 2012
So, the hotel is really huge and there was definitely very nice!
It is still nice, if it was from the operator not so in lurch would. I mean, the you can tell that nothing more is invested. And it shows in every corner and edges.
How many reports, it is really sumptious with the beautiful lobby, but then... read more
Klaus
The descent of a hotels
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- October 2012
From the oberliga in the kreisklasse or from the spring -hotel the be live -hotel.
We stayed at easter 2011 for the first time Tenerife and in terms of our choice of hotel fom the reviews in the relevant forums to be guided.
Because of the many good reviews we decided then for the Playa de la Arena nearby Los Gigantes in the south tenerife decided. A really good choice, we were very satisfied.
Chic entrance hall, chic pool area, great water fall, excellent food, friendly service-crew.
Easter 2012 we have our vacation in the north, in Puerto de la ... Cruz spend. Another area, very green and lots of possibilities, the pool once to leave.
Also a lovely vacation.
In the autumn 2012 we again the hotel Playa de la Arena in the south of the island for our 13-day vacation when FTI selected.
First we found out, that the operator of the hotel has changed, from the former spring -hotel is now a be live -hotel became.
At the reception we were about 'welcomes', you could also of interest of the front desk employees speak. You were handled, not unfriendly, but processed. After checking in one can say: everything is taken care of or something like that. No, you turned around and let us just.
The hotel room was after north-west orientated, we had a wonderful view from the top of a construction ruins from the last year directly in front of the hotel. ( to the memory: we have already stayed in this hotel once before).
Without asking us however at the front desk a room upgrade for 6 Euro per day offered ( pool- and view of the sea). We passed. With the described view we could life.
Upgraded from half board to all inclusive is also possible, costs per day and person 10 Euro.
Of breakfast to all inclusive it costs 18 Euro per person.
Wi-fi in the hall for free, on the rooms 3 hours 5 Euro and so on safe in the room 2 Euro per day.
The be live-group marketed this hotel essentially in England. The consequence, about 75% of the hotel guests are English, in addition to spanish and guests from the baltic. Oh, french, a few German from east and west were also represented. Another consequence: also the food is meanwhile anglophil oriented. If you like it?!
Have we thought, that the German world champion in the reserve of pool-loungers are.
For English guests are we at stadtmeister. It prohibits the hotel on information sheets and numerous signs by the pool these reservations expressly. Intervene from the side of the hotel we didn't watch. What these prohibitions?
The level of the guests:
You should an affinity to british truck drivers, lagerarbeitern or mannschaftdienstgraden the English army have, then you are in this hotel just perfect.
And as long as interest, here you can also about the current state of the european tätowier -art information.
In the restaurant is the service-crew essentially been preserved, however gives it meanwhile some employees, through incompetence, inefficiency or excessive demand feature.
Everything that we have last year so not watching.
We take from this criticism the lady, which the pool bar managed, specifically: very friendly, always helpful and always present.
In the remaining: all inclusive you can for example also circumvent, by the employee only once see and then never again. The saves time and money. For a four-star hotel impossible.
Stay therefore persistent and forget their courtesy, in this hotel they are currently (in 2012) with courtesy not much further.
It continues to go in the restaurant:
Come in the morning, afternoons and evenings as at least 5 minutes before. This time need you, from the existing cutlery respectively dishes the clean parts schedules. Glasses were dirty, plates have leftovers and the cutlery is partly not available.
One served oneself then wisely on not yet used porridge, unless, they are used to it, with the fingers to eat. Also.
We have the staff, which the buffet can fill up, to the dirty plates clear, also here no response. Neither were the dirty plates away or otherwise some activities developed.
Something we call disinterest or as ignorance.
They should be but it, in case the coffee machines functioning.
In the course of the time you have been modest.
Our room was clean and reasonable, we cannot complain.
The friendly 'maid' knew essentially the word 'later'. This was the answer to our question about the bath towels.
This was often only evenings at 19:00 clock on our room brought.
Bring the best private shower and towels, then you are independent.
Apart from that they should to dry on the balcony bodies, warm enough it is there.
And you mistake the front desk a: after 7 days and after 10 days our cards for the open of the room automatically deactivated.
At the front desk: ' as, they remain and so on. Or how can that be?'
No word of apology, for a four-star hotel just mediocre.
On arrival we were given a information sheet from. There was amongst others a feedback -sheet in the room with the request for return for the return trip pointed out. A usual procedure.
On our room there was neither the feedback -sheet a usual x information map of the hotel. Also at the front desk was one sheet on demand not available.
We know now, why this is so.
As always, if you disagree, the 1400 Euro for 13 days per person for this hotel adequate and also a rustic ambience (see above) love, then you are here just perfect.
You should however doubt have, look better after alternative to. Of which there are in the south varied.
We in any case this be live -hotel not any more.
In short:
We had the direct comparison:
Easter 2011 spring really great, October 2012 be live mediocre
In our opinion the change of ownership the hotel not well. read more
Herbert
Ageing but clean.
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- September 2012
Area clean and beautiful, rooms okay, beds were worn out, the staff with a few exceptions rude. The sandy beach an isolence(faustgroße rocks instead of sand) food for 4 stars and unimaginative and cold. Drinks at the pool bar in plastic cups was ok, but in the piano bar and musikhall not. Mr must for dinner with long pants appear, but the wine at the bar from the plastic cups drink and queue like in prison with the essenverteilung. The guest is tolerated by the king staff. Only the animation is ok. read more
Jaqueline
Recommendable four star hotel!
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
Big all inclusive-hotel in Playa la arena with in terraces laid out garden area, two pools, a water slide and sun terraces and a laid out water fall. Great large entrance hall with front desk, a small gift shop and a office, where you excursions and rental car can book.
The guest structure is mixed, many families with small children. It were many british people and russians in the hotel, less German. read more
Cornelia
Great hotel-but unfortunately no beach vacation
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
In the hotel I felt really good. The food was good. Very annoying was, that some guests with wet bathing suits on the chairs in the restaurant set. The staff were very attentive. Partly speak German, which for me is not relevant, since I both Spanish, as well as speak English.
The hotel is beautiful, you can always find a lounger by the pool. But unfortunately was both pools, with over 30 degrees water temperature, no cooling possible.
The beach is small, a walk on the beach not really possible. You can bathe just as good swimmer, as the waves ... mostly were so high, that one almost overwhelming was. Almost every day was red, sometimes yellow geflaggt.
In short: the next time I would go for a car hire to more beautiful beaches to go, respectively at larger beaches book! read more
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