Hotel El Hana Beach(3 stars)

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Average rating

318 hotel reviews

    Rating by categories

  • Hotel in general
    2.2
  • Room
    2.4
  • Service
    2.6
  • Location
    4.7
  • Food and Drinks
    2.2
  • Sport & entertain
    2.6
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32 hotel reviews in Englishsorted by travel date
Bernd
Just simply
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
It is just an old hotel! If it rained there was half the lobby underwater! The carpet floors are all worn! The service could be better! The maids tried but much trouble, however only against tip! read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Anja
The hotel is a nightmare
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
I knew the hotel from earlier stays however this year was indescribable, dirt where you look, hardly staff and what of staff was there was already are months no money more, the people in the lobby one, you have striked and accordingly the circumstances were there, the pool was for 5 days locked, because the water already poisonous green before dirt and no chlorine available, the water in the hotel was for 2 days locked, because the hotel not had paid, the air conditioning fell constantly and the hallways were partly underwater, just disgusting, light also hardly gave it and ... the 4 lifts drove, if one luck had from time to time times 2, mostly only 1., there could it already times 20 minutes duration to reach his floor was, breakfast it should from o'clock but one could be glad if at o'clock coffee, bread, butter and jams there were the waiters arrived from o'clock and at o'clock were then about 4-5 waiter since, no cutlery, no glasses or mugs, one had behind all collecting and it procure itself, our tour operator was also at: o'clock for breakfast and the was so shocked the he not at all only tried to reassure us, but immediately the sheet for travel shortcommings concerned has read more
  • Room
    3.0

    Reasonable size, very simple and very old furniture, in the bathroom mold and everything deckig, air conditioning is available but constantly broken and if you then work, it dripped from the ceiling in the room and outside in the hallway. The balcony is by the size ideal and the view is simply great, couldn't be better

  • Gastronomy
    1.0

    Indescribably, you can't expect anyone to do that

  • Service
    1.0

    But the staff no content, they were quite friendly to the guests. You have also tried the best for the guests to do with complaints but with very many things they were just powerless, the bed linen and towels were washed but no detergent available and only with water washed saw the things also accordingly from

  • Sport & Entertainment
    1.0

    Pool 5 days locked the water was bright green. Beach was perfect, but there is no shower and the shower by the pool was always turned off for water to save, the entertainment was great

  • Hotel
    1.0

    I knew the hotel from earlier stays however this year was indescribable, dirt where you look, hardly staff and what of staff was there was already are months no money more, the people in the lobby one, you have striked and accordingly the circumstances were there, the pool was for 5 days locked, because the water already poisonous green before dirt and no chlorine available, the water in the hotel was for 2 days locked, because the hotel not had paid, the air conditioning fell constantly and the hallways were partly underwater, just disgusting, light also hardly gave it and the 4 lifts drove, if one luck had from time to time times 2, mostly only 1., there could it already times 20 minutes duration to reach his floor was, breakfast it should from o'clock but one could be glad if at o'clock coffee, bread, butter and jams there were the waiters arrived from o'clock and at o'clock were then about 4-5 waiter since, no cutlery, no glasses or mugs, one had behind all collecting and it procure itself, our tour operator was also at: o'clock for breakfast and the was so shocked the he not at all only tried to reassure us, but immediately the sheet for travel shortcommings concerned has

  • Location
    6.0

    The location could not be better, centrally located, only across the street to the beach, shops super, 15 minutes on foot medina or into town, one drives about 40 minutes to the airport and 5 minutes from port el kantoui

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Nils
An outdated hotel.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Sufficed the German expectations not at all. The best at the hotel is the nearby beach area the however by a main street watered is (zebra crossing and 30 kilometer per hour area but there is no one to). Cleanliness in the entire hotel is very poor. In need of renovation in all the rooms ( felt 10 rooms looked at before we have a reasonably akzetabeles room found). read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Judith
Only small claim
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2012
In principle I would the hotel not recommend. Currently deserves not a 3-star! The staff seems hard. Through the current critical situation in the country and the partial. Missing deducted is the motivation of the staff however just '0', does not resent is. Therefore, complaints only after repeated call met, service is a strange word, the choice of food is strong saved, urgently necessary repairs are not carried out eTC. To cleanliness it has only mangled, if many locals hotel guests in the hotel were-they know mostly not as one in the hotel to behavior. Respect and decency opposite the ... staff or the European guests? None! Shame about the hotel very nice and centrally situated hotel. For small expectations and as Ausflugsstandort to explore of the very beautiful country and the environment the hotel is recommendable nonetheless. Very recommendable good and cheap to eat is the CREPERIÈ CHARTOTTE. About 300 meters in the direction Medina. Everything freshly prepared, very delicious, cheap and especially clean! read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Guido
Only single Guido
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • April 2011
Spent a week in this hotel for daspreisleitungsverh�ltnis was OK. Aberdie cleanliness left a lot to be desired only through good tip the room is properly cleaned. On arrival were the towels not washed properly everything was full of stains. The bedding was not really clean. In large and whole should you do not notice if you do, you just �argern daily. Otherwise the hotel is OK. The grounds are very nice and the staff was very friendly and courteous. Finally, after the revolution in Tunisia will never be as it was for us the people simply do not have ... the discipline and Ordngung is Africa. read more
  • Room
    1.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    1.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
Not recommended!
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • March 2011
Unfriendly staff; service (room service, laundry, restaurant, .) only with tip, in other words payment; often lack of cups, plates, silverware appeared in the restaurant; despite extremely low utilization (40 to 50 guests with a capacity of about 1200) no desire room (land view, although sea view!); beach by the busy street separated from the hotel, high risk! read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    1.7
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
  • Location
    2.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Mary
Central to Sousse - all amenities catered for archived
  • Recommended hotel
  • Singles
  • Beach holiday
  • October 2010
i found this hotel provided me wth all needed ,plenty of room inside and out ,lovely music in evenings provided by inhouse band .All you need for a relaxing restful holiday.It is also central to all shops and transport. The beach is a few steps across thre road where you will find miles of white sand.All in all this hotel is worth a stay ,i hope all enjoy as i did. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Uwe
Breakfast buffet in the morning not completely/one-sided archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • September 2010
Was about .7-eight years a bit better. Unfortunately the quality, particularly breakfast buffet (in the morning seven o'clock not completely set up) and evening buffet (cold instead of warm) suffered. Very much Eastern European guests (Poland, Slovaks, Hungarians, Bulgarians, Romanians, Russians etc.). I have nothing against eastern European guests, partly in order, can enjoy drinks hardly hold or dinner and breakfast the plates and is half again returned to the waiters. Staff is partly (Russian) Eastern hard to speak. read more
  • Room
    2.3
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Torsten & Erika
El Hana beach, 25 years ago in a modern archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
A 25 years from the hotel was modern. The cleanliness lacking it is all Dirtily. We had all inclusive, it is not a choice for example at breakfast. (2 jams usually the bread of the night before). There were no bread pasieren It. it all helps. from all a tip. The only saving grace sea view, the beach and the weather was very good read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dirk
Sousse expert for years archived
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2010
The 42 times in Tunisia in Sousse in this hotel for the last time two years ago. but it was so bad and dirty as this year, I've not seen much gew�. am. of Tunisia, but this was a hardship. would be happy if direct questions for me. and would like to further help. It was simply not tolerable, read more
  • Room
    2.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    2.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Monica
Not bad if you have low expectations archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2010
We read all the reviews before going, so we were prepared for the worst. I tried to be flexible the whole holiday and then its not so bad. There was enough to eat and drink. The bed and shower were good. I liked the entertainment during the day in the pool and at night with the dancing. The only thing i didnt like in my holiday was the tunisian men come to the hotel for swimming and entertainment. I was with my friend (girl) and they were very annoying. In the pool they swim arround you and talk to you ... when you are alone. I think the hotel should just be for the guest. Then it would be a lot nicer. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Henry
Hotel El Hana beach archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2010
So the bad reviews fully agree, the people have been where good I do not understand. Since the rooms are dirty, the bathroom moldy the hallway dirty and the elevators a drama so I really do not exaggerating. On the beach you no peace everywhere and really annoying evening traders even worse. You can't do so well, the food is not good in the morning always the same or there was always something missing. In the evening really bland is not the product. At the pool there were people where they have nothing in the hotel. I would never never ... stay in this hotel again and wouldn't recommend it to different you don't describe so stay away. read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    2.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Nikki
Hotel El Faulty Towers archived
  • Hotel not recommended
  • Families
  • Beach holiday
  • July 2010
Worst experience in my entire life! Food inedible, Rooms filthy, blood on sheets, ants and cockroaches everywhere. Meant to be all inclusive, only allowed vodka or a spirit extra had to be paid for the mixer!!!! UK holidaymakers were treated as 2nd class citizens. Toilet leaked in rooms, reported to reception 8 times, nothing ever done about it. Shower faulty was also reported, never fixed either. The bath was filthy dirty, there was rust in the plughole. I would strongly suggest if you have not booked this hotel yet then do yourself a favour and dont!! The only positive was ... the lovely view we had of the beach from our room. read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    2.0
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Jessica
Terrible hotel! Never again! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2010
Our first room was awful. After a complaint we got a, which was in the upper floors. The beach chairs and parasol we forced to rent, which we had successfully rejected. But we were stolen from the beach, and right by the hotel's own beach section. The rest of the holiday we were only at the pool. The Promenade, which at the M�venpick hotel and at the disco " Bora Bora " ended the length was pleasant. Great disco! Bottom line: awful holiday-never again. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Manfred
Local call this hotel " the barracks " archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2010
If you are planning your holiday in Tunisia: very good! The population is mostly friendly and helpful! With the language it hardly any difficulties, you spoke in Arabic and French and with a bit of English and German as well. More and more tourists from you on the former " FAKE ", mainly from the Czech Republic, Slovakia and Hungary, and boorishness, volume and lack of manners and manners. Hotel El Hana beach " " the whole may well, optically, three star nod-but what's inside looks. The main entrance is the arriving hope, da�ass the house will be cleaner! It ... is for the very large house four elevators, but only three are Bertieb and two spiders " " and so is the recipe for chaos on nine floors. In the rooms is what kind of further. So it was not possible in three weeks, two hand towels and two bath towels to get (false, once managed it, but had no linen therefor). Relevant complaints to the front desk and room service were all friendly and taken into account. In the dining room it even more fun. Times there were no plates, no cutlery or no glasses or also often Lack of filling the buffets. The palatability of the courts is situated in the fitting in this house. Good baksheesh-said the staff could help in any sphere. Bottom line: stay away from this hotel!!!! read more
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Dörte
Never a four star hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2010
The hotel is outdated, dirty and the staff is rude. We had no high expectations, but this has exceeded everything-unfortunately in the negative. Fortunately we knew after a few days the hotel change. The room was moldy, smelled moldy the blankets, in general, the hotel was very dirty. The service is bad, especially in the restaurant. The food is carelessly prepared food and never a four star hotel. read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Frank
Not recommendable at all archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • March 2010
Not recommended at all, after seven days. in 14 days I wanted. The staff was partly unfriendly, with matching tip you friendly service. I will definitely not a second time go! The breakfast was absolutely great, the same every morning. The dinner was enjoyable part! read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Regina
Good location, service and cleanliness was very bad archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2009
Cleanliness and service are very bad without a tip is not. Dirty bed linen and towels are broken. Housekeeping and cleaning only lazy tip. Food in the restaurant was very monotonous, spoons are scarce and must be fought. Location of the hotel is very good, that is however the only. The hotel can get in and out as he wants. I personally will not book this hotel again and also recommend anyone. read more
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    1.7
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Wolfgang
Good location, poor service archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • November 2009
The fourth room was befriediged. Unclean sheets, totally torn towels, very strong rusty water. In the 1.-third rooms were initially balcony and closet doors broken, but everywhere, there was a nice view of the ocean! The food in the restaurant was rather tasteless and not very varied. Spoons were lack true and by the guests themselves and organisiet be procured. The staff was mostly friendly, except for 1 waiter, the four of us adults should help. He vreinnahmte right on the first evening by the the baggage handlers drinks and was also nothing back. He wants to two beer ... to drink to our home. A further inquiry at the reception showed no improvement. Now there was just right no spoons for soup, dessert and drinks for no more. Women wanted our waiter at the table right on the first evening abgek��t and was quite demanding and rude. Unfortunately, his colleagues saw waiter only and did nothing about it. After a complaint at the front desk was then no more drinks or spoon. So fruitless exercise on both. If the place is thoroughly renovated and the service would be greatly improved, there could be a highly recommended hotel, but Sunday.! read more
  • Room
    2.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.5
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Viktor
For little money, reasonable rate archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2009
As the hotel is old, you can see a lot of shortcomings. The staff is however always tried the hotel in the broadest Simme in a livable condition. The staff was sometimes a bit pushy, but if you get used to this sort of friendliness has, can be good deal. All in all, you can in the hotel if you are staying for not much. Other hotels in Sousse perhaps see at first glance better, but the benefits are not much better, more expensive. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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