Hotel Dreams Puerto Vallarta Resort & Spa(5 stars)

Playa Las Estacas S N Show map

Average rating

10 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    3.3
  • Service
    4.3
  • Location
    4.3
  • Food and Drinks
    4.1
  • Sport & entertain
    3.3
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2 hotel reviews in Englishsorted by travel date
Dirk
No, you have to not fly
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • November 2011
a its good days already longer behind itself serene resort, the at best even after national category at best 3. 5 stars would have earned the deluxe rooms are badly run-down for a 5 star complex, the bathroom actually an impertinence: wobbling mountings, instead of wannenauslasses rather a hole with gummistoepsel , the towels although clean, but old and hard, the furniture really dirty (dirt stains, the with some water we removed, over and over) as the dust \ Dreckentfernung on closets and elektroanlagen . actually still not even 2. 5 stars read more
  • Room
    1.0

    as described above( only Saving grace DVD recorder and a flat screen)

  • Gastronomy
    3.0

    the buffet restaurant is for a 5 star complex embarrassing each canteen is better and leads to the devaluation the other restaurants are where middle expectations good.

  • Service
    3.0

    ill-tempered staff ( exceptions confirmed the rule), if with tips or without, the buffet and the Oceana- restaurant many here especially on the cleaning of the rooms as described above (except for the nachtmaid ) an impertinence a doctor is in the house also a lifeguard but were characterised by Unfaehigkeit from (rather from its own experience the rescue service) complaints we than useless discarded without a teuers upgrade would nichtss amend have been

  • Sport & Entertainment
    2.0

    as we have no pool-goers are, I can only from the inspection reports. also here Vernachlassigung and ^ altersschwaeche ^, the beach likewise, the loungers are ( in comparison to pool) embarrassing, there is only towels, no cushions and these are only in the evening away, so you know never, if a beach chair is occupied or not the umbrellas were in the truest sense of the word at the waste

  • Hotel
    3.0

    a its good days already longer behind itself serene resort, the at best even after national category at best 3. 5 stars would have earned the deluxe rooms are badly run-down for a 5 star complex, the bathroom actually an impertinence: wobbling mountings, instead of wannenauslasses rather a hole with gummistoepsel , the towels although clean, but old and hard, the furniture really dirty (dirt stains, the with some water we removed, over and over) as the dust \ Dreckentfernung on closets and elektroanlagen . actually still not even 2. 5 stars

  • Location
    3.0

    apart from the center on a rather busy arterial road, which one at night quite as stoerned enpfindet with direct beach area(small bay-who much movement want to have is in the wrong place here)

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Carina
An experience archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2010
We really liked the hotel. Only a round trip made and beach vacation spent. Great for relaxing, it was missing to us at nothing. The themed restaurants were great, great service and a great selection. Great matter all inclusive hotel and evenings as an à-la-carte restaurant to be served. Really enjoyed ourselves. The hotel something very special. We felt really comfortable and we would wiederherkommen, if it wasn't so far away would be \u2639 We were in June there and had really a bargain, because it shortly before the rainy season was. It was the sun not more so productive ..., like maybe in the winter. Mexico is something completely different as Europa read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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