Hotel Papillon Lagoon Reef(3.5 stars)

Diani Beach, Diani Show map

Average rating

501 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    5.4
  • Location
    5.0
  • Food and Drinks
    4.9
  • Sport & entertain
    5.0
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176 hotel reviews in Englishsorted by travel date
Nicola
Magnificent vacation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
We were always happy, the hotel is great you can recommend it to anyone no commotion, but relaxation preferred. The staff is always friendly, it feels like home in a big family. One could despite slight communication problems with all maintained and with joke. Because everyone could speak a little german. Food was great, it was always sufficient as and also diverse, one bauchte also not seasoned. Rooms and the entire area was great. What little bothered us was the too few variety in the evening entertainment, it was repeated every week. We would always go there again, because such ... a wonderful hospitality we have never experienced something like that read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Katrin
Gladly anytime again. Wonderful vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Very convenient to rest and relaxation to find. There was nothing left to ask for. Very friendly staff and enough choice at the buffets. We were very comfortable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Klaus
Jambo Kenya
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
Staff in the whole hotel is super attentive and friendly, it was a great stay We will come again read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Erkan
Very good beach holiday for young and old
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
I can really recommend the hotel. It is the style and the cleanliness not the best hotel, because of the sea breezes partly was taken, but it is still very nice livable and comfortable. Also very nice the palms in the pool area, therefore everyone in the sun as well as in the shade are. Monkeys on the grounds are always available. Should, however, not fed, which i also find good, which but unfortunately not every visitors been complied with, so always be careful, since baboon on the grounds are. But always good from guards secure and labled. Unfortunately a ... pity, that the safe in the room must be paid extra and no mini fridge was available, The beach is also wonderful. At the start though somewhat annoying because of the beach boys, but you have to stop thick skin have and just ignore them, if you are bothering. Then they left one also in peace. It is better also, first something in the sun to tan, and then to the beach halfway, the boys at the beach, that you have a bit longer there is ☺ My wife and i have the beachboys a tagessafari in tsavo east is very booked for a good price and were very satisfied. They are despite their intrusiveness always friendly. Since you need so didn't have to worry, that a fleece or anything else. The hotel employees are also very nice and friendly. Also sad, that the hotel only a weekly programme has, words, after a week repeated the evening entertainment. Nevertheless a very recommendable hotel, with decision nothing wrong done. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Monika
Papillon lagoon
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2013
In the all in all you can be satisfied. We just didn't so closely! The biggest fault but is : at the front desk no one spoke german. Everything only with hands and feet. If not a pßaar younger guests would have been, the a as help in things english language, you are very nice lost. The beach boys could more german than the staff in the hotel. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Martin
Price-performance ratio ok.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Price-performance ratio was correct. The food rather monotonous. Please note: no fridge in the room, no water provided, must in bottles be bought. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Marcus
Dream hotel for a dream vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Papillon lagoon reef you can gladly back, The already 5 times! We deny statements that food was not alright, the hotels in Canary Islands Can learn from the kitchen papillon lagoon reef, food is tasty Delicious and there is something for every since what tastes. Not a luxury hotel but again and again. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Beate
A repetition follows, asante sana
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Jambo! We have a wonderful vacation can enjoy. The staff is just great. Strong praise! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Andreas
You get what you booked!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
You get what you bay, 3.5 stars. We liked it from the first day to the last day. Friendly staff, no importunate animators, clean facilities, nice hotel guests ( international but not citizens of the russian federation ) lots of animals already in the hotel ( monkeys, prosimians, had ) clean rooms etc. If one which negative would call, the bathroom was a bit ' run-down' and the industrious gardener hide their waste sometimes simply in the bushes. The beach not cleaned (public ) and the food repeated after a week. Tips: The drinks are dangerous, you should be ... careful how much alcohol the first time drink. Boys like for some annoying but if one talks with them and a small something buys, is the. In principle, from the first offer only 10% be ordered. Sounds little but one agrees then. Travel from 'max' then 30% cheaper than in the hotel booked. Trip shimba hills isn't recommendable. ( little animals, bad food) pens are a great gift for many of them. We recommend a ride with the matatusch (shared taxi). Just before the hotel and already the minibuses on. To the next shopping center about 3 kilometer. you are a Dollar or 100 Kenya shillings for 2 people. The way back is the beach very good manage. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Susan
Much better than we thought
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A recommendable hotel with a nice hotel. A small paradise, where the small monkeys for some joke concerns. The staff are very friendly and helpful. The hotel is located at white sandy beach. Unfortunately at the beach no chairs since the ' beach boys' are very pushy. The result: a empfehlender holiday where you just to unwind. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Andreas & Sonja
Great value for money on Diani Beach (Mombasa)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel has around 120 rooms, of which 24 rooms with direct sea view. The rooms are very well-kept and clean. The bathrooms are ' a little ' ageing. The hotel only offered all-inclusive. Internet access for a fee possible. The age of the guests was very mixed. It was very many nationalities, the german speaking are however in the majority. read more
  • Room
    5.0

    We had a nice, large double room with a balcony and direct sea view. These rooms the mini bar (including daily refill), the tv (ZDF) and hairdryer included. The safe can be rented. The bathroom has an appealing size and was clean, is however a bit dated.

  • Gastronomy
    5.0

    The breakfast and lunch (buffet) is at the pool-restaurant. The dinner (buffet), there was the restaurant (height reception) in the beautiful and romantic garden, or in the covered dining room. We found the variety and the quality the food very good. Once a week there is a kenyan evening.

  • Service
    6.0

    The hotel staff were always very friendly and helpful. English spoke every/any staff, german, french and italian however only a few. Our room was always very clean. Of al our air conditioning system the spirit condiioner, it was within 4 hours repaired.

  • Sport & Entertainment
    5.0

    The entertainers were there, but very low key. On music during the day gottlob skipped it! The pool was always very clean and neat. At the beach it always seaweed, one more time and even less. What the baden directly in front of the hotel is concerned, you have to pay to the a lot of seagulls be careful (tip: bathing shoes!). On the lawn there were enough adjustable wooden pool chairs and shady palms. Every evening there was an idea (masai, acrobats, etc.) Followed by 'disco' until about 12:00 p. m..

  • Hotel
    5.0

    The hotel has around 120 rooms, of which 24 rooms with direct sea view. The rooms are very well-kept and clean. The bathrooms are ' a little ' ageing. The hotel only offered all-inclusive. Internet access for a fee possible. The age of the guests was very mixed. It was very many nationalities, the german speaking are however in the majority.

  • Location
    5.0

    The hotel complex is located directly on the beautiful beach in the south from the Diani Beach. The shopping center nakumat in ukunda is approximately 15 minutes away with the taxi or matatu. The temporal distance to the airport and Mombasa (center) is strongly of the day from (waiting period at the ferry!). Discos are in the immediate vicinity, however, take a taxi (security).

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Maren
In paradise, but these boys!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
In papilion lagoon reef we have ourselves all around comfortable! All in the hotel were very hard and gave us a unforgotten vacation brings! You shouldn't forget, the in Kenya is! Everything was very luxurious and sufficiently available. The food was satisfactory delicious, certainly it would have been could have been more diverse and pepper and salt would the court not have been bad, but then spices one stop after. The staff were very friendly and helpful and above all trusting! With us stood once the safe open, we were immediately notifies, nothing was missing and the room-young have received ... from us a generous tip, he would also have been long finger can do! He did not do! Our room was always clean and tidy, even without giving any tip, however we were always very spacious. The pool is very nice laid out, we had to us inevitably stay there, because the beach in Kenya generally not private. Diani Beach is traumhaftschön, kilometer sandy beach, unfortunately one was always only in monitoring, as soon as you the steps of the hotel to the beach leave had, they were there. Always polite jawboning, then buisniss to make. Which is understandable, because they live from tourism and the very good! Initially it was still entertaining, but after a week were the quite the nerve. Although we are on buisniss had tried, as we suggested, then for the rest of the vacation left alone to, Changed the situation does not. Unfortunately we had to eventually on ignoring switch, which was not easy. The trade with the beach boys was gross and i've never experienced something like that, that can already times 2 h time and always say, you do you arm. If you 120 Euro demand, then lie one with 15-20 Euro in the price correct! Un d you have made a profit! We recommend in Mombasa the blunder village, there, there are realle price and no action. In the hotel itself we felt safe, the around the hour guarded was. The front desk was also full all day and always approachable and helpful. If you wanted to go on one, you could at the front desk answer and any a small breakfast nehmen. The prices in the hotel were moderate. Altogether you get in Kenya as a tourist but quite financially stripped off, especially, if you consider, the monatsverdienst up to 20 Euro is, will the prices to be very high. We had in the tourigebiet up to 3,50 Euro for a glass Cola pay, the locals no 50 cents. Outside it was of course reasonably priced. Altogether we can Kenya and the papillion lagoon reef absolutely recommend, it is for each, the on the carpet can be recommendable. Children were also there, i would itself but recommend, since the parents constantly worry about, a right great kids club we didn't use. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Reiner
Kenya papillon
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Very friendly and cooperative staff, unfortunately no own hotel beach, therefore many boys as soon as you the beach enter, the location is ideal and the rooms are very clean, at the evening events missing unfortunately at the bar always tables and chairs, the food has itself within the 10 days only repeat but it was good, evenings has me always the sausage missing the food was hardly seasoned. But we would definitely come again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Gerd
Hotel outdated, food good!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The staff are very friendly, the rooms the upper class directly at the beach very nice. The shower could be improved. The food is very good and varied. Whoever wanted entertainment estimates is in the hotel in good hands. The loungers within the garden range are totally out of date and partly not more operational. During the beach strolls the beachboys, but that is for Kenya known and with some local words you may encounter. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Werner
Sad i can only say. Never again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
An outdated hotel... Food variety the only negative... The chef could 7 courts and the repeat Relentless. And at 3 weeks vacation. Never again. You want a room with tv should one per Person and week 250 Dollar extra pay... With supposed 4 star tv standard. The Diani Sea Resort had only stars and in every room tv. And the rooms are bigger. Papilon lagoon is overpriced. And read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Nadine & Tobias
Pure relaxation, good hotel with great food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel convinced through its madly friendly staff and spacious, but practically equipped room. The baths are very spacious and every day clean with fresh towels. It is a rather run to describe. The staff is always endeavors the desires of the guests to follow. Contrary to our fear were only very few russian guests in the hotel. The types of people are rather at random to describe. There the entire area terraced is, one saw the gardener constantly at work. read more
  • Room
    5.0

    The rooms spacious, but functional decorated. We also for a room without tv, refrigerator and view (is probably against an extra charge to have). A safe is probably in every room integrated, costs however also surcharge, about 25 €/ 2 weeks. Air conditioning worked great, and has a sleep state shall be regarding the volume. The room was every day clean, tidy and nicely decorated. Also the bathroom with its high polish tiles was every day clean! Value for money is really good!

  • Gastronomy
    6.0

    All meals are in buffet form arranged. As we both even love to cook, we have initially do not have particularly high expectations-we were taught better: Breakfast buffet: Fresh juice and fruits, different types of bread/pastries and meats, vegetables, cereals, omelettstation, partly also warm dishes and a sandwich toastie maker station. German rolls does not exist - but everyone should be clear, that one on vacation is and not at home. Lunch buffet by the pool: Some different main meals, it is actually always something there for everyone. Highlight : fresh and really delicious calamari and fresh salad. Evening buffet in the restaurant: Very delicious food. There were theme evenings, even at the kenyan evening was great. Every evening there was 1 a lavish prepared meat dish. The meat the chef carved. Highlight: barbecue buffet by the pool. Who at 35 degrees in the shade elaborate cakes, is wrong, however. There was a small cake buffet, for small hunger occasionally.

  • Service
    6.0

    As mentioned above the entire staff members are very friendly, but not pushy. It was taken care of everything. One has simply the feeling all people there makes the work fun, despite 35 °c in the shade. There it with us no complaints whatsoever gave, we can deal with it no information.

  • Sport & Entertainment
    5.0

    Entertainment is available, however the vacation entertainers are not pushy. The following sports; water polo, aqua gym, beach volleyball, Boccia

  • Hotel
    5.0

    The hotel convinced through its madly friendly staff and spacious, but practically equipped room. The baths are very spacious and every day clean with fresh towels. It is a rather run to describe. The staff is always endeavors the desires of the guests to follow. Contrary to our fear were only very few russian guests in the hotel. The types of people are rather at random to describe. There the entire area terraced is, one saw the gardener constantly at work.

  • Location
    5.0

    The hotel is directly at the long sandy Diani Beach. The hotelpoolanlage with the garden around borders directly at the beach with a view of the open sea. The main street in front of the hotel there is not to hear, but very good, if you are short with the matatu (a type of taxi for 0,25 Euro/ per ride) to the supermarket nearby would like.

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Uwe
Good hotel for self-confident people
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
All-inclusive -hotel with 150 rooms, very compact size. Clean rooms and other facilities. The standard double room wi-fi, tvs and refrigerator not included, aircon in the room is (if not appeal is lodged ) from 11 to 17 o'clock turned off. Management is not kretikfähig, could be a problem. The garden is nice with high trees and artificial bachlandschaft with several ponds. The ponds offer habitat for butterflies, however probably also for mosquitoes. The day disturb the mosquitoes did not. Otherwise see zimmerkritik. The shuttle from the airport is late arriving flights quite long between 2 and 4 hour, because ... mombasse in the chronic traffic congestion sinks. Nachtlandungen are not possible, because the runway lighting has. Please with the transfer enough water drink. Nevertheless please do not from the transfer let this put you off. The transfer itself was also quite interesting, because the hustle and bustle of everyday life in Kenya from bus watch and the ferry, you have to take on, is at least the first time an experience. read more
  • Room
    4.0

    The standard double room was quite small but sufficient. It is missing a fridge. You can for 1,50 Euro per day rent. We had to insulin camps and the in the fridge at the front desk stored. The air conditioning normally by timer from 11 hours until 17 o'clock off. Who still in this period needs, should be clear. When we arrived, and no problems prepares. Was however a problem on arrival. Tv was as advertised not included in the standard double room. The windows consist of kippbaren glaslamellen and were not close. In the small but sufficient large bathroom is before a mosquito net. In the living room is missing however this network in front of the window. Mosquitoes can therefore into the room. The moskitonetzvorhang around the bed is not close and more to calm. Mosquitoes you can spray. At the front desk in the evenings before the meal request. The stops the whole night. Balcony with garden view and sidewise sea view was great. Doors please ensure, the mehrkatzen (monkeys) know as the door rising and find in seconds all sweets and fruit. The bugs are still cute.

  • Gastronomy
    6.0

    Breakfast and lunch in the restaurant by the pool. The is pleasant airy. The restaurant for dinner is nearby the reception. Here you can sit but also on a terrace. So spreads both restaurants very pleasant. There is no standing heat. During dinner for mr. long pants required. This is also important. Frühstpücken and lunch, you can get in short pants, but not in bathing suits. Breakfast and lunch is very quiet music. Dinner by soft live music. Very pleasant. The all-inclusive offer was quite good. The selection was somewhat limited. But quality, taste and hygiene were great! The menus repeated after a week, did not disturb however. Every friday there was a bar-b-que. By the pool. Very pleasant. Meat very well. On the day, mehrkatzen (monkeys) in the restaurantgegend and steal sometimes bananas, cakes or sugar from the plates. Fanc i actually rather sweet and entertaining. Bottled water is not in bottles agefüllt. Whoever nevertheless would like must even from the glass in the bottle siphon. This is instruction from the management. Please do not the service staff overstrain.

  • Service
    3.0

    The staff is very friendly. It is only in each case one bar opened, but always there where we needed. The hotel was not fully booked. So, we had to also did not have to wait. German of the staff are low to not available. But there were a lot of german speaking guests in the hotel - also who gladly helped. Please do not directly at the management shall apply, but always on the travel guide go. The handling of complaints is very extreme. Complaints with the general manager may mean, that you in writing to, to leave the hotel. The travel guide they immediately informed, immediate action to. Who these letter gets, should not panic and simply for their own travel guide go. The was daily locally. The hotel had to of course not to leave. Because of this management gives it from me here a devaluation. The service otherwise was good. If the owner is not present, is the service better.

  • Sport & Entertainment
    5.0

    Animation is active but not pushy. Volleyball, water polo and water aerobics offered daily and also adopted. But that didn't disturb me not participants not. Lessons swahili is offered. Everything free of charge. Beach chairs, cushions and hand towels were inclusive and were not fully booked hotel enough. You don't wait. Because of the high trees is no lack of shade. Overall peaceful atomsphere. It is really never noisy, anywhere. Who its beach towels not in the evening returns evening from the reception called and to return to. The loungers are on grass and on the hotel's property. The public beach is by the locals busy. You often approached. It is part of exercise in addition, the public beach alleini to stay. The pool was in the 2. half 2.20 meters deep and therefore suitable for swimming. Around the pool are partly high trees, so there is in the pool shade. The water in the pool is over the edge over, there are thus a strandeffekt. There is a pool bar. One of the nicest pool areas, i know. For small children there is a private planschpool in next to of the pool bar. Generally the pool clean. There are already times leaves from the large ficus tree into the water. But it didn't bother us.

  • Hotel
    4.0

    All-inclusive -hotel with 150 rooms, very compact size. Clean rooms and other facilities. The standard double room wi-fi, tvs and refrigerator not included, aircon in the room is (if not appeal is lodged ) from 11 to 17 o'clock turned off. Management is not kretikfähig, could be a problem. The garden is nice with high trees and artificial bachlandschaft with several ponds. The ponds offer habitat for butterflies, however probably also for mosquitoes. The day disturb the mosquitoes did not. Otherwise see zimmerkritik. The shuttle from the airport is late arriving flights quite long between 2 and 4 hour, because mombasse in the chronic traffic congestion sinks. Nachtlandungen are not possible, because the runway lighting has. Please with the transfer enough water drink. Nevertheless please do not from the transfer let this put you off. The transfer itself was also quite interesting, because the hustle and bustle of everyday life in Kenya from bus watch and the ferry, you have to take on, is at least the first time an experience.

  • Location
    4.0

    Hotel lies directly at the beach. The beach was an easy walk. In the sea leftovers from coral, in particular the bathing at low tide limit. In front of the neighboring hotel baobab is the swimming even at ebb possible also without bath shoes. The beach was in Kenya publicly. You often approached. Magic word here is' apana' (means no). The hotel lies slightly off the beaten track of shopping, the but on the day still easy to reach on foot. Night life in the town only by taxi-as with most other hotels also. There is in the area no lights-is everywhere in Diani Beach. The local hospital is good. Malaria tests are super fast and seeigelstachelentfernung you can also without to.

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Diana
Great vacation, good value for money
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel was not fully booked. You knew themselves (the staff and also partly the guests), which i found very pleasant. The guests were very mixed, both the age (around 25 to 75 years ), as well as from the nationalities (60% germans, rest Poland, indian, english, estonian, austrian, french and so on). The staff was always keen to help, to keep everything clean, which managed to do well. Somewhere sometimes crumbling in a building, the already somewhat older and with the humidity there, i think normal. Internet is extra. It is a pure all inclusive hotel. From the reception ... to the pool you had to stairs to climb. Wheelchair-accessible and handicapped people the hotel is not optimally suitably. read more
  • Room
    5.0

    Our budget room was practically furnished. The wardrobe is huge, the safe enough for all documents and the other stuff. Our bed was comfortable. The bathroom was large enough. A hair dryer was available. In the room there was a fan and an airco. Satellite television and refrigerator were not available, we have however also not miss anything. The telephone we for the waking service used, whatever without any problems worked well. Everything was always clean. In the bath should one not so exactly the joints look at. After a few years and the humidity on site, this is not more gloomywhite are.

  • Gastronomy
    5.0

    There were 2 restaurants. In the upper was the dinner taken, except on friday the barbecue. The was there as well as all other meals in the lower by the pool. The food has us always tasted good. There was in the evening a small selection at dishes typical of the country, the rest was more european, sometimes indian. Problems with the stomach we had no. With the drinks we had to first experiment, as the wine and some local soft drinks and liquor not so agreed. But the bartender also times gladly own creations mixed. But also most of the cocktails were good. Lightcola gave it not and also no ice cream. Al we in the supermarket were, we understood why. The ice cream is simply very expensive and lightcola is almost no available.

  • Service
    6.0

    The staff is brilliant! Always friendly and nice (even without giving any tip). We have all close to our hearts and also from many adopted. If there were problems (our drain in the sink did not close properly), it was efficiently (with us in the course of the afternoon). English there everyone speaks, some more or less german and french. The rooms were always clean. For children the hotel i find less suitable. There was no child animation and the playing ground there looks somewhat dreary.

  • Sport & Entertainment
    6.0

    The pool was always clean. Constantly were the sheets, the now fallen out fished. The animation was always tried hard. Even with the watch you had fun. When my husband times the only was, the Volleyball to play wanted, have the entertainers with him 2 against 2 played. Use of the fitness room costs money. Pool chairs there was only by the pool (partly with a view of the beach), not at the beach. Umbrellas were not, but there were always enough shade because of the palm trees. The beach is public. The seaweed is not removed. Stank not when we were there. At high tide without any problems without shoes into the water to the reef. At low tide, you could tentatively on the reef along run and for example the sea urchins to look at.

  • Hotel
    6.0

    The hotel was not fully booked. You knew themselves (the staff and also partly the guests), which i found very pleasant. The guests were very mixed, both the age (around 25 to 75 years ), as well as from the nationalities (60% germans, rest Poland, indian, english, estonian, austrian, french and so on). The staff was always keen to help, to keep everything clean, which managed to do well. Somewhere sometimes crumbling in a building, the already somewhat older and with the humidity there, i think normal. Internet is extra. It is a pure all inclusive hotel. From the reception to the pool you had to stairs to climb. Wheelchair-accessible and handicapped people the hotel is not optimally suitably.

  • Location
    5.0

    The beach was directly from the hotel over a few steps distance. Distance to the airport about 30 kilometer that you take the ferry and Mombasa drive to, you can get a precise time do not. We have to the hotel about 1,5 hours used, to the airport it was 1 hour. Souvenirs can be in the hotel or at the beach directly next to the hotel buy. We were in this lane next to the hotel dare and also bought something. The shakatak (disco) is about 3 kilometers away. Taxis are available at the hotel ready. We have in the evenings always in the hotel anyway. Matatus drive on the street right on the hotel.

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Bert & Marion
Gladly again, nice beach holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Very nice hotel, but the beach boys a little bit annoying, but after the first week one got accustomed to it. If a safari or other go on excursions wish i can only Franco and Felix of weight safaris recommend. They are absolutely reliable and at all times helpful. The weight office across from the Diani sea resort By the way the two collect personally at your hotel and is free of charge to the weight office and the prices are also okay, you have to but also a little bit bargain. By the way in the papillon reef there ... is no leight drinks, which i personally as disadvantage was read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Jens & Bianca
Funny vacation in very nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel is beautiful designed and maintained. The staff are always nice and helpful. The 'row' with the monkeys is very funny. But be careful, it can be dangerous, if your will not get. The entertainment in the evening was up on the constant performance the masai really good. Excursions you can at the beachboys confidently book much cheaper than in the tour operator. They are however very annoying, so that one already not any desire more, to the beach to go. For swimming in the sea there are only a couple hours a day because of high and low ... tide. Besides is the beach not the nicest so no Karibik beach. The price-for money. Was good. We have about 6 where. Booked in advance and 1300€ per person. Food and drinks were reasonable and as a large selection available. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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