Kompas Hotel(3 stars)

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Average rating

41 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    3.8
  • Service
    3.9
  • Location
    4.9
  • Food and Drinks
    3.6
  • Sport & entertain
    4.3
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5 hotel reviews in Englishsorted by travel date
Julia
Great vacation for younger couples
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Great holiday. Value for money was correct. Gladly again, especially the pool and the beach were very clean. The good location of the hotel to the center was very advantageous. We experienced a great vacation and were positively surprised, although the reviews rather were negative.:-) read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Nadia
As at home
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel is in the garden with trees and meadows and 600 meters away from the beach, which I especially good think, if you have small children, the alone to the beach must. The staff were especially friendly. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Frank
Nice holiday price-performance ratio
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
We had a cheap holiday and were all taken. However, there were only positive surprises. Clear the cleanliness of the restaurant to be desired. But you don't have to do with the staff, but the Russian fellow guests. Never before have I seen people behave the way. But otherwise there is only positive things to say about it! Food, rooms, surroundings, pool, staff... We found it to be a very enjoyable holiday and would go back to this price immediately! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Uwe
Nasty! It was so nasty! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2010
The hotel greeted us at 3 am with a light snack and bottled water. That was the positive. Hardly any staff spoke German, after 4 days we had with a little help from the rep managed to explain how made beds in the least bit look. After 13 days for the first time was dusted, on 13 day happened for nothing more. The table cloths in the dining hall (for all meals, at what time) were a menu the last three days. Better as the upholstered chairs, they were covered with dirt the whole season. The ceiling ventilator were in ... the dining hall black-stained. After protest the rep they tried to charge the to clean - rather unsuccessful. The staff was mostly unfriendly and musty, the guests came primarily from Russia, Bulgaria and Romania. read more
  • Room
    1.0

    The room was as selected economical in size. The safe had to be rented for €24 and a fridge didn't take place. I mentioned about the cleanliness.

  • Gastronomy
    3.0

    The food and drink selection was local and fine. The knockout at in the dining room, the above-described hygienic conditions and the eating habits our holidayers.

  • Service
    1.0

    As mentioned, the complaints were transmitted by the tour guide you hesitant toilett.Our excitement you not taken care of.

  • Sport & Entertainment
    2.0

    The pool was totally dirty at least two days because not to use, the children's pool was blocked, in the swimming pool there were a few brave-or more but crazy? Several days was also the sea filthy, leftovers from napkins (in large quantities) contributed to entertainment. (Looks terrific, if a grandmother showed up and napkin on its head.)

  • Hotel
    1.0

    The hotel greeted us at 3 am with a light snack and bottled water. That was the positive. Hardly any staff spoke German, after 4 days we had with a little help from the rep managed to explain how made beds in the least bit look. After 13 days for the first time was dusted, on 13 day happened for nothing more. The table cloths in the dining hall (for all meals, at what time) were a menu the last three days. Better as the upholstered chairs, they were covered with dirt the whole season. The ceiling ventilator were in the dining hall black-stained. After protest the rep they tried to charge the to clean - rather unsuccessful. The staff was mostly unfriendly and musty, the guests came primarily from Russia, Bulgaria and Romania.

  • Location
    3.0

    The hotel was on the mountain, the beach was with shuttle bus or over a staircase. The surroundings of the hotel was wasn't very well kept, the beach was by women tries in keeping track, these were for many tourists, which in some as the pigs behaved chancenlos, however.

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Sabine
Never again Bulgaria archived
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2009
Although we are used to fremdländisches food, the offer wasn't at all suitable for the variety of children and very bad, there was no variety. The dishes was not properly flush, always found it remains. The cleanliness of the tables was horrible, often we were just there were only the totally dirty tablecloth's. Complaints concerning shower and similar were not taken care of. The only plus point was the beach for all of us. Otherwise made all located at the beach and the other hotels a run-down impression. This should not Purchase" rate plan for travel methodology. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
  • Hotel
    2.5
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    2.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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