Sunstar Alpine Hotel Arosa(4 stars)

Seewaldweg 7050 Arosa View on map

Average rating

95 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.6
  • Sport & entertain
    5.4
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38 hotel reviews for undefined sorted by travel date
Sandra
Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
Good middle class hotel with super shuttle service to the gondolas, friendly staff, good food, cozy lounge. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andrea
Modern 4-Sternhotel for comfortable skiing.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Very nice, large hotel in the wonderful winterdorf Arosa. The hotel is not right in the center, but a bit 'outside' / 'below'. To foot one is however in 5 minutes to the village. Guest structure during our holiday week rather older people (average about 50 years) Very clean and in a good condition. Spacious room with new bathroom including bathtub. Breakfast and dinner excellent. read hotel review
  • Room
    5.0

    Large and clean rooms with balcony. Bathroom is equipped with a bathtub - missing here but unfortunately the mat (very slippery!) Free wi-fi and tv also available. Drinks in the mini bar were in our package included in the price, which is very ideal.

  • Gastronomy
    6.0

    The breakfast buffet was very rich and nothing is missing. Fresh egg dishes were prepared directly and the bread selection is fantastic. at dinner there was always a 5 - course dinner with a choice of two soups and a main course. The salad buffet was a cold or hot starters buffet supplemented. Very delicious! The restaurant was always very clean and large. Kitchen style is different (fish, meat, local dishes as an alternative and always a vegetarian menu).

  • Service
    6.0

    Very friendly and courteous staff in all areas. The rooms are daily cleaned and it is even additionally area (during the dinner).

  • Sport & Leisure
    6.0

    Very large and beautiful spa area with very friendly staff. The pool is very large and well maintained. Sauna and steam room is also available, but was not used by us. In the basement you will find two Bowling-trains, tabletop football, and a old pinball-box.

  • Hotel
    5.0

    Very nice, large hotel in the wonderful winterdorf Arosa. The hotel is not right in the center, but a bit 'outside' / 'below'. To foot one is however in 5 minutes to the village. Guest structure during our holiday week rather older people (average about 50 years) Very clean and in a good condition. Spacious room with new bathroom including bathtub. Breakfast and dinner excellent.

  • Location
    5.0

    Hotel is a little 'out' or not directly on the main street through Arosa. You can, however, within a 5 - minute walk from the village of reach. Arosa even in a wonderful resort with many great, smaller shopping and bars. The hotel's private ski bus drove there the guests in the half hour tact to the ski area weisshorn.

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Heinz
The comfortable hotel in Arosa
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
The hotel is characterised by a very competent and very friendly staff. One must that immediately make visitors feel comfortable. As well as the catering service and the food was excellent. Wishes of the eyes and the rooms are clean and well cared for. The through the hotel organized winter carriages and schlittelfahrt with subsequent fondueplausch was the hit. The free and frequent autoverbindungen to the train station and to the cable cars i really appreciated. A hotel which i completely recommend with a very familiar atmosphere. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thomas
A perfect start to the new year.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
In a very nicely decorated hotel we could the turn of the year have. The food was very good, the silvesterbüfett was a feast for the eyes and left nothing to be desired. The staff was very friendly and helpful. With very beautiful weather we could walk or with the skiing, the ski area to explore. The shuttle brought always fast to the goal. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martha
My favorite hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Professional petsonal, very good and varied food, excellent wine. Very clean. Nice and functional rooms. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ronja
Again a great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
We had a superior double room. The location of the room was very nice and quiet the size of the room was fine for us. The condition of the room was good and the cleanliness perfect. The beds were a bit too hard to us, but were changed on request. We had half board. The food was excellent. The breakfast buffet was varied. I liked just more fresh fruit as fresh pineapple slices or melons- schnitze instead of every morning only fruit salad. In the whole hotel, we had wireless internet. There are all age categories and nationalities. Well mixed. ...-) read hotel review
  • Room
    5.0

    Size and the condition of the rooms are okay (double room superior) The style of the rooms is sufficient. The balcony is quite large. Free use of the minibar. Size and cleanliness of the bathroom spotless.

  • Gastronomy
    5.0

    The quality and quantity of the food and drinks were excellent. As alternative menu, more swiss dishes or traditional be offered. Also the cleanliness and hygiene in the whole hotel could not be faulted. The atmosphere in the hotel is very pleasant. For us was the price performance ratio.

  • Service
    6.0

    The service in the hotel was excellent. All employees are very friendly, and attentive. The room cleaning was best. Complaints were taken note and if possible. All the staff front desk, service etc. Are friendly and courteous. - guest is king ☺

  • Sport & Leisure
    5.0

    There are plenty of leisure facilities. The hotel has 2 gyms, an indoor pool, a spa area, sauna, steam bath, tennis court, skittle/bowling alley etc. Perhaps, more courses (daily) are offered.

  • Hotel
    5.0

    We had a superior double room. The location of the room was very nice and quiet the size of the room was fine for us. The condition of the room was good and the cleanliness perfect. The beds were a bit too hard to us, but were changed on request. We had half board. The food was excellent. The breakfast buffet was varied. I liked just more fresh fruit as fresh pineapple slices or melons- schnitze instead of every morning only fruit salad. In the whole hotel, we had wireless internet. There are all age categories and nationalities. Well mixed. :-)

  • Location
    5.0

    The hotel is in a very central location. One is very fast in the village and in the public transport. The hotel has it's own transport service.

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Fridolin
Very pleasant hotel with very good food
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2013
We had a very nice vacation great weather. The food was very good, the staff Very friendly and helpful. Price/performance ratio is for swiss standards top. Minibar and Arosa card were in the price in addition for everyone. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christoph
Skiing in Arosa
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • March 2013
The hotel is in the center of Arosa. To the train station, you on foot about 15 minutes. The hotel bus goes every 30 minutes the obersee lake and back. In the price much is included. For example the ski pass, as well as wi-fi and drinks from the minibar read hotel review
  • Room
    5.0

    I had a double room for single use. The bathroom is rather small and also 2. it would be a bit cramped. The geträne in the minibar are included. It has beer, mineral water, Cola, oangensaft, Sprite and apple spritzer and it is refilled daily. In the bathroom was the cover of the stöpsels canceled, so if you feel a bathroom einliess, sponge then in the bathtub rum.

  • Gastronomy
    5.0

    I have booked half board. There was a salad buffet with a good choice, 2 soups to choose from, as well as 3 menumöglichkeiten. (meat, fish, vegetarian) as well as dessert or cheese Since the construction, the dining room very nice from. You were also served quickly, only gave it several times had to wait until the bill signing could. There were also a family with 2 small children, the whole hall talking. I understand that you the guests not annoy me, however you could as well say, that other guests about the food and you are but during the food a bit more quiet should be.

  • Service
    6.0

    The service is in general very good. In the hotel has ac a sports store in the for example also skis can be rented. So you didn't bring them from home.

  • Sport & Leisure
    6.0

    In the hotel it has an indoor pool, steam bath, sauna, fitness equipment, bowling alley. I only the swimming pool used. I was very glad the offer, there the weather not always cooperate to skiing to go

  • Hotel
    6.0

    The hotel is in the center of Arosa. To the train station, you on foot about 15 minutes. The hotel bus goes every 30 minutes the obersee lake and back. In the price much is included. For example the ski pass, as well as wi-fi and drinks from the minibar

  • Location
    6.0

    The hotel is located in a quiet area. For next bus station there is approximately 5 minutes. The buses run between obersee and hörnli every 10 minutes. With the skis and luggage, it was best to use the bus. The road to the center is pretty steep.

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Denise
Immediately again
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
Excellent as always. The staff is very friendly. If you at the main course too few gets, there is also a second helping. The rooms are always very clean and tidy. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Carolina
Worth a trip
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Very nice spacious rooms. Good wi-fi reception. Very extensive breakfast buffet, wonderful food in the half board. Very nice family hotel. read hotel review
  • Room
    5.0

    Nice, large and very spacious junior suites, with a minibar, balcony, tv, wi-fi and so on large, clean bathroom.

  • Gastronomy
    6.0

    Beautiful, 'cosy' bar. Nice selection of menu. Varied 4-course menus, you get nachservice for larger hunger. Price/performance ratio is.

  • Service
    6.0

    Whether reception, service or cleaning, very friendly and attentive. We in several languages one communicates. In case of any problems they reacted immediately.

  • Sport & Leisure
    5.0

    Nice pool, sauna, fitness room and bowling.

  • Hotel
    5.0

    Very nice spacious rooms. Good wi-fi reception. Very extensive breakfast buffet, wonderful food in the half board. Very nice family hotel.

  • Location
    5.0

    Very nice hiking trails, very recommendable for not skiers. Good shuttle service

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jörg
Sun star archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
The sun star Parkhotel was only in the summer 2011 newly renovated. The service is good, only in the bar was the service from and overstrained. Unfortunately missing the service in the bowling alley completely. Here the guest is the beverages yourself. It does not! The sauna must extra be paid. The location of the hotel is not quite so happy. As skiers one is on the hotel bus reliant, which however worked perfectly. A beautiful hotel for families, with good service and good food, the breakfast is for Swiss proportions even plentiful. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andreas
beautiful sports hotel great location great views
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • January 2012
Well located sports hotel in great location with dreamlike view. very good kitchen breakfast as dinner. had a beautiful renovated rooms. Beautiful indoor pool, as well as sauna. Sauna should better looked after his. To many guests. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
friendly service archived
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2012
The greetings in the sun star was friendly, as well as the entire service. The sun star than building something getting old, which because of its size rather negative works. The room velvet bathroom was a classic 4-star hotel-the breakfast buffet. The wellness area however is not anymore and the extra charge not worth it. A small Trouble we experienced furthermore in the end: the way back by car on the main street is not indicated. Prompt we landed on a iced over street and came only tight back up to the village. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Tim
Good service in good place archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2011
The hotel is quite large, and probably one of largest in Arosa in good condition. The guests are too many from Switzerland and Germany, some families with children. the ski pass is included, as well as the indoor pool and the hotel's own shuttle bus to the train station or valley station the white horn-gondola. read hotel review
  • Room
    5.0

    The double room was big enough and with balcony. Bathroom with bathtub. Everything was very clean, the mini bar (water, beer, coke, juice) was also inclusive and every day filled. Bathrobes and slippers were provided.

  • Gastronomy
    5.0

    breakfast buffet was excellent varied enough. In the breakfast room was always enough free, even with a fully booked. all in all a amazing service, since not only lot staff there was, but also friendly and competent employee, the always time for a conversation had. evenings there was a 4 coursemenu, once a week buffet. The kitchen was partially open, so you can also with the chefs get to talk to we could get rid of and you could also directly there. The food was very good, only the soups a bit better to be. the prices for the wine list was however noteworthy brazen. the bar area with smokers lounge was nicely decorated, and every evening live music. Either a pianist or a band.

  • Service
    6.0

    front desk and service were very friendly and competent. Requests were dealt with immediately and resolved. As mentioned above there was additional the shuttle busBus, the swimming pool, against extra charge also sauna and spa area.

  • Sport & Leisure
    5.0

    The indoor pool was very large and there is also a steam room. The sauna area (3 saunas) costs extra charge. Without extra charge two are fitness rooms.

  • Hotel
    5.0

    The hotel is quite large, and probably one of largest in Arosa in good condition. The guests are too many from Switzerland and Germany, some families with children. the ski pass is included, as well as the indoor pool and the hotel's own shuttle bus to the train station or valley station the white horn-gondola.

  • Location
    5.0

    the hotel lies tight below the main street at the end of a cul-de-sac. So it is quiet and there is also nevertheless at few steps town center in the supermarket and some restaurants, as well as the stop free Arosa-shuttle bus. The train station is a stop km, the buses drive in the 10-minutes-tact.

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Maria
Quiet atmosphere friendly at the end of the winter season archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2011
As a couple have we us at the end of the winter season in a quiet and friendly atmosphere of the sunstar hotel felt very comfortable and welcome. Especially the phenomenal breakfast buffet has fallen us very. The room was rather small, but very clean and with many small loving as gestures and information provided. Every question was answered immediately friendly. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sven
Super friendly and super clean archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2011
All persons in the sunstar hotel in Arosa work with which you as a guest to and do has are very, very friendly. All areas of room, SPA, restaurant, etc. were always very clean. Very quiet location, but still close to the ski area. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Cäzilia
Very friendly and clean archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2011
The hotel is located in a quiet area. Away to the ski lift for the trip or excursion in the 'city' the hotel bus is available. Also to foot of everything is quick and easy to reach. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Andreas
Assessment sunstar Arosa archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2011
The hotel, I thought was OK as it is an old house is, there are certain things limited. It was missing a nice lobby with fireplace and newspapers area Has annoyed the ski bus. The drivers were very nice and helpful, but often we have And it was a pain with the bus back and forth. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Bea
Where the four stars come from? archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2011
Actually a good hotel. Actually. But it is definitely in the years come. The carpets in the bar and in the dining room are old and have us at the 70-he remembered years. In the bathroom we have seen on the tiles was still hair from the previous guests and on the balcony there were two ends are defenceless lounged around. The is not on! A small elevator for five floors and an elevator on the floors is above all in the morning and in the evening to little. A renovation would do the hotel very good, because actually the ... situation and the architecture was good, but the furniture is not more modern and nice. Coffee and cake in the afternoon were unfortunately almost not to get, there was no staff there and also not reach despite signs call left. Only at the reception has us a intervention then brought the desired. Positive the comprehensive breakfast buffet is, despite the fact that the chef the scrambled eggs under the grill has cooked, instead of the frying pan. The staff is very friendly and the hotel's own ski bus leaves at least every half hour to the valley station of the cable cars and back. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Roman
Sunstar Parkhotel Arosa archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2011
Sunstar Arosa is a souls the loose, broken Reno fourth and run 60er years from the hotel. The decor has consistently indifference and dinginess from. Room: on the balcony of our room were 334 cigarette butts. In the bathroom it along the wall in the tub and hair from the previous guests. The ventilation in the bath functioned not. The room decor reminded me of a old people's home than a four star hotel. The channels on the TV offer is sparse. No safe. (Swisscom Hotspot) at least wi-fi. The drinks from the mini bar (water, coke, beer) are included ... in the room rate. Food: we had booked half board, but because of the four course menu (boring dozen kitchen) on the pass each night. With the morning meal you had to wait a long time, until you get a waiter could order a coffee. The breakfast buffet is OK. From the omelet we do; it is produced in a grill and is more of a compact scrambled eggs. In the afternoon it is nothing except coffee and cake and the also only after ten minute wait and complaint at the reception. Public areas: the restaurant from the bar, it smells of smoke in the (the glass walls to the separate fumoir seem to be not close). Different carpets, curtains and furniture series show, as in the past, only a little and always only minimal investment and renovated is. With something dark wood try restaurant and bar, and a rustic atmosphere to make; the attempt fails, and the result is Biederkeit and discretion. Spa: the SpA is the newest part of the hotel. The bio sauna is good. The steam room is the probably most sterile, most boring and cheapest, the largest I have seen: sitting in a white, bright lighted room with much to plastic floor, plastic walls and plastic tablecloth. Ugly, but functional. Staff: they spoke German, German. The staff are friendly and correct. But everything took something long. The staff, which cleans the room, either is found to little or controlled. Conclusion: four stars only on the paper has the sunstar comfortable and to meet the prices. The hotel has a maximum of two star quality. The substance of the hotel is really bad (creaking floors, one and only more closely and slow elevator in the garage). Tear is probably the only solution. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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