Hotel El Dorado Seaside Suites(5 stars)

Km95 Carretera Cancun Tulum � Show map

Average rating

43 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.7
  • Location
    5.1
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
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6 hotel reviews in Englishsorted by travel date
Barbara
Super run romantikhotel, no beautiful beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
The hotel lives a very environmentally friendly concept. The service, the guest service, maintenance of the hotel, the food, the spa area ( before 5 months opened), everything absolutely great. On the entertainment you can do without. Too many british, but also American and Canadian, too many quite civilized maintained audience. Too many no buffet, but à la carte restaurant, small buffet only for breakfast, but everything can be also ordered. Service and friendliness of the staff was unique. The musical entertainment program in the evening is usually too loud; it blasts to all rooms, but it is only to ... maximally 23 hours. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Dirk & Annett
quiet hotel in beautiful garden area
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
the hotel is of the smaller hotels on the Riviera Maya to count. the complex all in all is clean and well maintained. there are mostly Americans and Canadians in the hotel little German. all inclusive services could be improved. read more
  • Room
    5.0

    we had a junior suite balcony the garden in the second row, which has provided favorable, as evenings the music at the bar sometimes it was pretty loud. The rooms are well equipped however is the odor the furniture was a bit hard to get used to. Bathroom is OK. Jacuzzi in the room, free safe, mini bar with beer and soft drinks, TV with a German Channels German wave, DVD player.

  • Gastronomy
    4.0

    There are 5 restaurants international, Mexican, Italian, tai. as the hotel is located on the flag writes gourmet, you have to say that this hotel was not in every way applies. The breakfast and the Mitteagessen definitely not. 5 star never. Everything on the Americans set. The dinner will always nice prepared but the house white/red is not really recommendable, spanish Billigwein. but you should always 3-4 course meal, since the portions small are. at the bar there is a range of drinks -good the beer draft beer didn't taste is good in bottles only in the hotel. For better drinks you have to extra (list) Wages menus in English and Spanish.

  • Service
    5.0

    The service general one couldn't complain. The staff are very friendly and helpful. If you stay here German as language is expected more disappointed it is only English and Spanish spoken. the cleaning of the rooms but something is OK. Depending from the tip.

  • Sport & Entertainment
    4.0

    The free time opportunities in the hotel we hardly used, but there are every day the possibility of different activities by the pool to participate. Kayaks are free of charge. You can different sport at the beach book (jet ski, diving or similar) the beach is several times daily cleaned by hand. Were a bit from the beach disappointed ( small and the sand was very coarse) no comparison with the beach in Tulum. There are beach beds and chairs are not without exception five stars standard. The quality of the water is good.

  • Hotel
    5.0

    the hotel is of the smaller hotels on the Riviera Maya to count. the complex all in all is clean and well maintained. there are mostly Americans and Canadians in the hotel little German. all inclusive services could be improved.

  • Location
    4.0

    the hotel lies directly at the very gently sloping beach into the water. to the snorkeling good, but not all too much to see. the beach section is relatively small what entails the pool chairs were tightly together. Anyone who believes the German tourist World champion at occupied has not yet reached the Americans experienced together. In the first week the pool chairs were already around 7:00 all reserved. nearby there are no options for shopping. The hotel is rather somewhat isolated. As a departure point for things to do is the hotel but good halfway between Playa and Tulum.

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Beatrix
value for money it is not worth
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
the hotel is very clean, a lovely area for relaxation, the breakfast 3 weeks the same and too few selection, lunch was more suitable for Americans, hot Dogs, Burgers, fries. The restaurants had as brochure no alternating map, but during our 3 weeks stay always the same. As of 5 restaurants only in the 2 guests the food was, they were always crowded. For 1 week OK, but not for longer!. read more
  • Room
    6.0

    beautiful rooms, very clean, with jacuzzi, terrace, mini bar, coffee machine, safe, telephone, big and spacious since there was only suites

  • Gastronomy
    3.0

    5 restaurant, 2 baby recommendable nonetheless, quality of the food was good however always the same, no variety. You are in Mexico and the restaurant of the Mexican would be bad, service was above average. Unfortunately, you had to then more Italian enjoy and it was in Mexico. atmosphere in the restaurants very dark, that the menu very badly despite glasses to read.

  • Service
    6.0

    the staff are very friendly, the rooms are clean but partly late cleaned.

  • Sport & Entertainment
    4.0

    Beach, beach chairs (like poster beds) and very nice for relaxing and sleeping. Great spa wellness centre, but too expensive. Were every day freshly made, very clean. Swimming pools relatively small.

  • Hotel
    5.0

    the hotel is very clean, a lovely area for relaxation, the breakfast 3 weeks the same and too few selection, lunch was more suitable for Americans, hot Dogs, Burgers, fries. The restaurants had as brochure no alternating map, but during our 3 weeks stay always the same. As of 5 restaurants only in the 2 guests the food was, they were always crowded. For 1 week OK, but not for longer!.

  • Location
    4.0

    Very remote, but direct at the beach. The beach is not for swimming, but only for snorkeling or hiking in the water suitable. It is only with shoes recommendable to get into the water, because of the rocks. Beach very well maintained and always clean.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ulrike
Beautiful hotel plant food archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2010
The hotel is very well maintained. And the staff was friendly. D the beach is very small and shallow. It is ideal for snorkeling but you have to be careful that you not walk. The beach beds are great, but they must be reserved before seven o'clock. The food was mostly tasty, but it requires a great deal of time, because the portions are very small. To get you started, you need a four course dinner. The breakfast is not five stars. We would choose again for the next vacation hotel with a buffet. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Matthias
The best vacation we have ever had-addictive! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2010
This was the best vacation we have ever had. Absolute Repetition! We drive next vacation in the same hotel. It is quiet, clean, everything is done accommodating. We felt comfortable all around. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Michael
Not worth the price! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2010
The staff is extremely friendly. Our 22 year old daughter visited us, was not a room available, they could stay in our room :-dollar per night for 256 US! The food is below average, the breakfast was ridiculous. No joy was also, that a hells angels group accommodate German. No Recommendation! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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