ClubHotel Riu Merengue(5 stars)

Bahia de Maimón Puerto Plata Show map

Average rating

511 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.3
  • Location
    4.8
  • Food and Drinks
    4.9
  • Sport & entertain
    4.8
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169 hotel reviews in Englishsorted by travel date
Beate & Michael
Gladly anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We would gladly again in this resort will. The staff's hospitality is simply catching (and also without tips!). Value for money is okay. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Gabi & Werner
Very good
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Very clean room. Staff very pleasant. At the buffet there is something for everyone. Best one is in the rooms a bit further of the pool away repealed. By the pool until about 23 hours animation. You should of tipps. Enough 1-dollar bills carry forward! Large deficiency : in the hotel you can only money in the currency swap. A swap of pesos in the own currency is no longer possible. The peso should not from the country run. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus
Super anlagenkomplex istrienvillas
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We were for the first time in a Riu-hotel and were enthused? Safe are the colors Merengue somewhat faded, but otherwise everything was really great! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.3
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Jörg
Our first vacation in the dominican republic
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
This was our first visit to the dominican republic and we liked it very much. The RIU Merengue is for certain already an older hotel, whose we were aware, but everything was clean and functional. Our room was spacious and had a pleasant big balcony, a door, as well as a ceiling fan and air conditioning. The existing mini-bar was every 2. day refilled and as a highlight was above the bar a drink dispenser with 4 large bottles of rum, Brandy, Wodka and Gin. The food in the hotel was quite varied, from fish to meat, rice, potatoes, fries ..., salads, sauces and a variety of desserts and daily fresh fruits was everything available. The staff was very friendly, often went with the temperament and they started loud to sing at ☺. The entertainment played mostly by the pool from, down at the beach was Volleyball and horse shoes offered, if the lake hetaerae, it was also possible jet skiing, kayaking or pedal boats, windsurfing or diving was also offered. Really important still to mention it-our excursions with extra tours-sosua. De we Andreas, Irene and Bobo met, a real must for all this in a small group adventures and gain experience want. Also my travel tips here at holidaycheck: ' Jungle trekking-waterfalls' http://www. HolidayCheck. De/reisetipp_bewertung-b-ch_rt-id_276001. Html? Hc_cid=hcde_crm_syste_sys37 ln201 & tsource = crm_syste & agent = hc. Cr. Em. 822 ' Tropical river tour' -http://www. HolidayCheck. De/reisetipp_bewertung-b-ch_rt-id_276241. Html? Hc_cid=hcde_crm_syste_sys37 ln201 & tsource = crm_syste & agent = hc. Cr. Em. 822 ' Whale watching samana' -http://www. HolidayCheck. De/reisetipp_bewertung-b-ch_rt-id_276181. Html? Hc_cid=hcde_crm_syste_sys37 ln201 & tsource = crm_syste & agent = hc. Cr. Em. 822 read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Knut
Great family vacation over easter
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Large, well-kept and beautiful hotel on private beach cove consisting of 3 hotels in the Riu-group. The rooms of the Merengue are located in a beautiful garden and is spread over many two-storey buildings each with 8 rooms. The complex is multicultural. The guests come from USA, Canada, Mexico, England, Russia, Germany, Portugal and at the weekend also from the cathedral. Republic. Weekend the hotel is significantly more occupied (partly 'busy') by the locals. The age structure was very mixed. The all-inclusive offer is very good. So can also various water sports (for example pedal boats, kayaking, surfing) free use. ... In the field of the lobby daily the wifi for 90 minutes (although very slow-for what'sapp and emails handed it.). read more
  • Room
    4.0

    The rooms are big enough and are located in the Merengue garden in two-story buildings, each with 8 rooms. The rooms are equipped with balcony, bedroom, bathroom, tv, telephone and minibar. The condition is good.

  • Gastronomy
    5.0

    Every resort has its own restaurant, and a beach/pool restaurant (the evening as à-la-carte-restaurants used), as well as several bars. The quality of the dishes was basically good and due to the theme nights very varied. Only with the lunch there was no variation.

  • Service
    5.0

    Very friendly and attentive staff with good english skills. Rooms are very clean and were cleaned daily. Child services was very lovingly (but in english).

  • Sport & Entertainment
    5.0

    Every hotel the hotel has its own engschlischsprachigen children's club and a private entertainment team. The offer by the pool/beach (Volleyball, soccer, aerobics, water aerobics...) Was good, at the same time was the entertainment not too loud. At the pool as well as at the beach there were always enough loungers in good condition with enough shade possibilities.

  • Hotel
    5.0

    Large, well-kept and beautiful hotel on private beach cove consisting of 3 hotels in the Riu-group. The rooms of the Merengue are located in a beautiful garden and is spread over many two-storey buildings each with 8 rooms. The complex is multicultural. The guests come from USA, Canada, Mexico, England, Russia, Germany, Portugal and at the weekend also from the cathedral. Republic. Weekend the hotel is significantly more occupied (partly 'busy') by the locals. The age structure was very mixed. The all-inclusive offer is very good. So can also various water sports (for example pedal boats, kayaking, surfing) free use. In the field of the lobby daily the wifi for 90 minutes (although very slow-for what'sapp and emails handed it...).

  • Location
    6.0

    Transfer time from the airport about 40 minutes. Hotel is about 15 kilometers away from Puerto Plata and is directly at a private, large beach cove. A small shopping mile is right on the grounds.

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Dirk & Heike
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
It was a great vacation. The food was good and diverse, hard to understand the some guests this portal the criticize. If i from the silver spoon food, i entered the fairyland travel. The dishes were always fresh, and the chefs were also according to the wishes of the guest. Also it was not a salad, old or carelessly displayed. The staff, no matter wether cleaning lady or chef was nice and helpful. A zimmerreklamation was immediately and remedied. The hotel is somewhat outdated however absolutely recommendable. If you the sea almost directly outside the door is you don't really ... need to 1000 square meter pool, The chlorine i can home swim. As hot tip be the excursions with Andreas traded, we ourselves also took part in, are really recommendable. It is the best already before the trip by e-mail contact with him include. Www. Extratoursinfo or information @ through www. extratours-sosua. De read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Hanka
The stars you deserve
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Food and drink left nothing to be desired. The staff was very friendly. Very many canadians! The karabische road is beautifully made, however also not exactly cheap, shopping is in puerta plata cheaper. The room is spacious and has a balcony! read more
  • Room
    5.0

    Perhaps it should be renovated, but apart from that it was ok. Minibar and air-conditioning were available. The minibar is refilled everyday.

  • Gastronomy
    6.0

    For breakfast always freshly squeezed juices. The food was also very good, there are always something for everyone!

  • Service
    5.0

    The staff, no matter wether at the bar, in the restaurant, maids or the toilet maid were very friendly! The rooms were cleaned daily! Only of german it worked even not so good!

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Food and drink left nothing to be desired. The staff was very friendly. Very many canadians! The karabische road is beautifully made, however also not exactly cheap, shopping is in puerta plata cheaper. The room is spacious and has a balcony!

  • Location
    5.0

    The beach is right next to hotel! There were enough beach chairs for all! To make many trips are offered, some are very expensive! The next larger town puerta plata it is circa 10. kilometer, which you with the taxi ( 20 Dollar) or with the public bus (-, 50 cents per person) to reach can.

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Ronny
Amazing
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2013
Very good february is really the best month super nice the staff and everything was clean minibar was regularly filled and food is also great and wide choice beach super well-kept... Simply emppfelenswert read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Veronika
Only the cleanliness was commendable...
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
The hotel is mainly from canadian and some american guests visited, the partly very loudly are... - sadly at night as well. The animations in the pool area are pushy and very loud-nothing, if you on vacation rather're looking for peace and relaxation. The hygiene is absolutely commendable. The food was borderline, hardly fruit, unsightly salads, tough meat and not durchgebratener fish. Oh so-and at least 3 times per week there was no lemons/limes for fish, water, cocktails... read more
  • Room
    4.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Karl-Heinz
Good hotel however only maximally 3-4 stars (food)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The hotel complex consists of 3 hotels: the Riu village, Riu Merenque and the RIU Bachata. The merenque is located in the middle. But it could, with the exception of dinner; all units. The complex was already a bit old but our room was renovated and in good condition. Only the old crt needs revamp. The cleanliness in the room and in the entire hotel is excellent. It was clean everywhere and raked. The standtoiletten were always clean. Great was, that in the area of the lobby every day per device 90 minutes a free wireless internet access was. Not ... very fast but at least. As the time share could, one comes also really good doing. During our stay from the 12 march until 12.4. were in the first 3 weeks to 70% russians in the hotel. The 2. large proportion were canadians. There were very few german and a few scandinavian guests. The russians are not unpleasantly noticeable. read more
  • Room
    5.0

    The rooms are huge and our was in good condition. The furniture were a bit old but alright. Mattresses were not worn out only the tv (2 german programs) should be replaced. What we noticed however, is the musty smell, if you into the room comes. We have found, that it from of the airconditioning comes. This needed to be cleaned. Habituation needy is also the toilets in the Dominican Republic. The pools are always until half full water. If you stay here for the first time comes thinks the toilet is clogged. As it Rio standard, there was a flaschenbar (Gin, Brandy, Wodka and rum. Below is the mini bar with soft drinks and beer. This is all 2 days refilled.

  • Gastronomy
    2.0

    There was the main restaurant and the beach restaurant, which in the evening the italian and the steak house,. The food in the restaurant was absolutely not worth 5 stars and not at all Riu standard! Particularly the in the restaurant served wine was a catastrophe and for us not edible! The summit but was the lunch in the strandrestaurent. There is every day pig's trotters in sauce (long bone with a rind), hamburgers and Hot Dog. Of course also pasta and chips. Furthermore several indefinable meals. Good was the salad bar, dessert and the soup. However, there were always a soup with various deposits, poultry, beef or fish. Perhaps us the kitchen so unpleasant, because very much lots of dishes typical for the country were. In a Riu hotel you can but mostly international cuisine expect. Else in the bars. Good drinks and wine from the bottle of, the well is drinkable. This wine is also in the restaurants and not this broth from the faucets.

  • Service
    6.0

    The friendliness of the staff, whether bar, reception, on the premises and restaurant was perfect, with the exception of the waiters in the restaurant, the only friendly, if flows tip. Is none, they know you not more. (1 waiters and 1 waitress). The cleaning of the rooms with us was perfect. Our griselda has done a good job and us with many lovely towel creations was surprised. With the staff could one with german or english well inform. This also applies to the front desk.

  • Sport & Entertainment
    6.0

    Of the entertainment we have only bingo use. It is spread out over the day but a lot of activities, which however also loudly proclaim. The entertainers were all great and some of them spoke very good german. The beach was every day cleaned and there were enough sunbeds available. At the beach they were however mostly very worn out. By the pool they were new. Significantly, both at the pool and the beach 2 times per day beverages were brought.

  • Hotel
    5.0

    The hotel complex consists of 3 hotels: the Riu village, Riu Merenque and the RIU Bachata. The merenque is located in the middle. But it could, with the exception of dinner; all units. The complex was already a bit old but our room was renovated and in good condition. Only the old crt needs revamp. The cleanliness in the room and in the entire hotel is excellent. It was clean everywhere and raked. The standtoiletten were always clean. Great was, that in the area of the lobby every day per device 90 minutes a free wireless internet access was. Not very fast but at least. As the time share could, one comes also really good doing. During our stay from the 12 march until 12.4. were in the first 3 weeks to 70% russians in the hotel. The 2. large proportion were canadians. There were very few german and a few scandinavian guests. The russians are not unpleasantly noticeable.

  • Location
    5.0

    The hotel is directly at the beach. Puerto Plata is about 10 kilometers away, maimon about 5 for shopping there are some shops in the hotel and the caribbean street. Here you can all the usual decorations at inflated prices. In the hotel are taxis available, but we didn't use it.

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Andreas
No 5 stars but price-performance ratio was okay.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
There were beautiful 2 weeks in RIU Merengue. The outdated hotel. Because of the size of the hotel was naturally cafeteria atmosphere in the main restaurant. 5* category was somewhat exaggerated. Price-performance ratio was okay. We would like to come again. Excursions offered by the tour operators were a bit too expensive, that is why we have 4 trips with a providers on the site. Simply from home we contact, then the Andreas from http://www. Through www. extratours-sosua. De/with us in the hotel reported and we all agreed. Were great desk, no mass tourism. All in small (up to ... 8 people) groups. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Barbara
Nice, but in the january a lot of rain!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
All told we were with the vacation satisfied. However have we not, again to this hotel to come. There is a lot of alcohol consumed. As all inclusive-guest we had the feeling, we are paying for the other with, as we only a little wine (not very good) or beer lemonade drink. For those, those gladly cocktails, rum, Wodka and so on drink, must the hotel a paradise. The hotel is beautiful. The beach clean and tidy. Unfortunately we had 4 weeks 2 weeks rain; but that is in the rainy season probably always sunday If we go to the ... cathedral. Republic of flying into, then to Punta Cana or samana. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Birgit
RIU Merengue goes Russia
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Exactly one year we once vacation in RIU Merengue and spent a outstandingly beautiful vacation. To us not at all understand this enormous change. For 2012 expectation renovation did not take place- families from Europa and Canada now extremely many hard-drinking russians and loud partygoers. One of the Riu usual good food regards - an only letdown! In the last year we were knocked out by from the variety and variety and the very high quality of the dishes. Now there are always the same-even if packaged under changing bezeichnungem. Of quality no more talk-often totally not enjoyable - fish ... and other animals are too often died, and much too dead cooked - the meat was actually always tough and partially. Even disgusting. With the usual high Riu-standard the everything unfortunately nothing more to do. Only saving grace is the bar, and that is important for all the disappointments, the sword has. Due to health reasons before the beginning the journey from travel agency and even expressed wishes about the location of the room and equipment with fixed mattresses were completely ignored. There were times when Riu, where the of course was. The housekeeping gave it despite regular tip not even the minimalleistungen, like shampoo or washcloth, the from the hotel made available are. At the front desk requested and was totally ignored. The entertainment - also here there was a total change and a hinwenden to party guest to., best example is the new 2. head of the crew-a man, as 'normal' guest simply not in this position. Except shout and cheer the partygoers he was probably no other skills, which at its least 3 hundredweights live weight also hardly possible opportunity. The other entertainers had to pay daily everything to give, but it was obviously clear and didn't the guests welcome, as it used to. Unfortunately, that kiko way, what so great! And why bamboo not its job? The is probably still some, the right in his job rises, without even permanently drunk to be, as some other entertainers. They had indeed their firm trinkposten in the guests. The largest no-go but we have with the boss chicky monkey (what a name for a man of his age and state?) Experienced: To the question, if you don't speaker sounds a very small little shutdown can, so that a weinigstens bearable volume of the evening entertainment is achieved was literally answered with ' if you the too loud is, is into another hotel'. So well, we will certainly do! Altogether we had the impression, you build no more quiet guests, the a nice beach vacation and besides also good eating and drinking - rather you take now the guests from the east or the pure patyvolk. This people no expectations at facilities and quality and figures good. This guests the hotel we can fully recommend, all other unfortunately not. Those, the after us go there, but should rather mainly dark clothes for the evening bring your own, because the furniture is not only broken, but also partly very dirty. Another tip: a tool against bed bugs and similar animals go! On the 2. day we had-so we thought-every about 200 new bites, despite using autan (also against tropical insects). Only some time later we were stuck, that the cause no mosquitos were, but just bed bugs, the inadequate cleaning nestle. The typical characteristics we saw then also with many other vacations. A final opinion to one of the last previous reviews: we were there from 8 january until 5 february in the hotel. The result we should at least 1 rainy week abbekommen to have. We can't confirm - altogether there was just 2 rainy day. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Thomas
Riu 5 stars where they are, they have not found
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Food was not even moderate and damages the reputation of the name Riu. From a 5 star hotel far away. The hotel is beautiful. The beach clean and well maintained. All are nationalities in the hotel but none was particularly noticeable. From a Riu hotel we were expecting more, read more
  • Room
    4.0

    Room was large and clean but very worn air conditioning had hardly function, we had bad luck with many cockroaches. Daily up to three,

  • Gastronomy
    1.0

    The food a daily routine beef and pork was tough as leather, the cook was probably in former times schuster

  • Service
    4.0

    The staff is predominantly friendly and understands also still good german. Complaints were noted and then probably in the dustbin.

  • Sport & Entertainment
    1.0

    All-inclusive- massenbespaßung at the pool and the beach. You have to like. We love it not at all. The whole day loud screaming 'Volleyball' darts and so on. Was quite on the nerves. Who on nursery is here in good hands. And about 50 times a day you can hear from the entertainment the one sentence: a hi hi hi a hi hi

  • Hotel
    4.0

    Food was not even moderate and damages the reputation of the name Riu. From a 5 star hotel far away. The hotel is beautiful. The beach clean and well maintained. All are nationalities in the hotel but none was particularly noticeable. From a Riu hotel we were expecting more,

  • Location
    3.0

    The leisure facilities are available on the beach and the pool were limited. To the airport one drives about 45 minutes

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Berthold
It's good value for money
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
In the resort 3 Riu hotels we were, in the RIU Merengue, and it was located in the middle. On the left of the RIU Bachata and right on the RIU Merengue village (ex Mambo). In these 3 hotels, you could the all-inclusive always use everything, restaurants, bars, pool and beach. Only the dinner in the booked hotel,. The bungalow is located in a tropical garden. read more
  • Room
    5.0

    The first room 1044 (sea view) smelled of smoke, rot and damp. We immediately complained, and on the front desk 2 key and 1 room choose. We have the room 1075 upper floor in the 2 series chosen with view to the green garden with palm trees, where it totally was quiet, and 1-2 minutes to the beach, reception and restaurant. All rooms have in my opinion the same size, except for the suites. The rooms are huge, all have terrace or balcony with 8 units. Bettenmaß 1.40 times 2 meters. The mattresses were very good. Inventory is somewhat older. Room and bathroom were every day tiptop clean. The safe was free. Free minibar. Towels were every day replaced.

  • Gastronomy
    5.0

    All meals in buffet form in the hotel, in addition at noon in the pool- beach bar. You should bring a little country-typical kitchen fit, there is something there for any taste. There are 2 à la carte restaurant, the morning you had to reserve (steak house and italian). Food and beverage the whole day you could! In the bars was a wide choice of drinks. The cocktails tasted almost all the same, they differ only in color. In the entire property is extreme hygiene and cleanliness. For a plant in the tropics and in this order of magnitude we have, it has not yet experienced, in front of the restaurants and the toilets is staff with händedesinfektionslösung, a great solution.

  • Service
    5.0

    In our 3-week holiday we have mostly friendly and helpful staff met, if you, as you, with a friendly 'hola' welcomed. Without further language skills unserseitz all the staff really tried hard and friendly our needs.

  • Sport & Entertainment
    5.0

    Pool was we didn't bentzt, as we at the beach were. The evening entertainment was quite good successful musical-and shows, you could in all a little choice. Otherwise during the day the usual club offer offered.

  • Hotel
    5.0

    In the resort 3 Riu hotels we were, in the RIU Merengue, and it was located in the middle. On the left of the RIU Bachata and right on the RIU Merengue village (ex Mambo). In these 3 hotels, you could the all-inclusive always use everything, restaurants, bars, pool and beach. Only the dinner in the booked hotel,. The bungalow is located in a tropical garden.

  • Location
    5.0

    From the airport one drives about 40 minutes the complex is right at the beach located. The beach was just amazing, by the broad palmenstreifen with natural shade, without unpleasant umbrellas or mushrooms. Enough space for every, one crouched never crowded. Chairs were abundant, you didn't to reserve, so what i have never had in any holiday. The bungalows are 1-3-minute walk from the beach

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Krystyna
Moderate and even less
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Food was not even moderate and damages the reputation of the name Riu. Staff polite. Service and staff at the bar was the best, speed, courtesy and friendliness - very, very good. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
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Kathrin
Not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
This hotel you can not recommend to anyone! The first room smelled, strongly after rot and damp. We immediately complained. The statement domini from the reception was 'top'. Verbatim' make fast, i need the room for the other guests'. The 2. room was so dirty, simply disgusting! In bed were stains and hair, in the bathroom there was mold, the clock radio had dirt, that telephone you could not touch. At the buffet it doesn't look better. From vegetables carved figures were already withered or moldy, the food in general, you could not enjoy. I rinderfliet in pepper sauce ... try, the meat was so tough, i could spit. Our neighbors ring around it was as it was probably not better. When we on the next day checked out, there were 5 people at the front desk, the room complained about it. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    4.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Petra
Never again the hotel and punta plata Never again the hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Beach many palm trees nicely but in the sea swimming is almost impossible to flat and lots of seaweed. Beach many palm trees nicely but in the sea swimming is almost impossible to flat and lots of seaweed. Tourists lots of pensioners the many weeks, because they with other retirees meeting. Tourists lots of pensioners the many weeks, because they with other retirees meeting. Program until late in the evening for couples only 1 hour from 10:00 until 11:00 o'clock. Program until late in the evening for couples only 1 hour from 10:00 until 11:00 o'clock. ... Area, garden and so on very clean, friendliness super good, Ballermann by the pool loud music (techno). Area, garden and so on very clean, friendliness super good, Ballermann by the pool loud music (techno). Food really bad, drinks were good, restaurant (steakhouse and italian in the beach bar only converted with tablecloths 14 days the same soup and always only 3 dishes to choose from also there is the food not good you sit as only better than in the main restaurant ( eatery) tourists with since been plates and no appropriate clothing. Food really bad, drinks were good, restaurant (steakhouse and italian in the beach bar only converted with tablecloths 14 days the same soup and always only 3 dishes to choose from also there is the food not good you sit as only better than in the main restaurant ( eatery) tourists with since been plates and no appropriate clothing. My friend said asylheim i fresssaal, dessert jelly cake and porridge. My friend said asylheim i fresssaal, dessert jelly cake and porridge. The hotel i can not recommend has nothing to do with Riu to do as you think then on something else. The hotel i can not recommend has nothing to do with Riu to do as you think then on something else. For example at good food. We were really glad when the vacation past the friendly staff the great weather and a few nice guests have us the vacation something made. We were really glad when the vacation past the friendly staff the great weather and a few nice guests have us the vacation something made. Cathedral. Cathedral. Rep we again however not the place and not the hotel since we tourists with tears before friends told how nice a vacation in the right place in punta carna can be. Rep we again however not the place and not the hotel since we tourists with tears before friends told how nice a vacation in the right place in punta carna can be. Information hotel next village is closed and the already longer the vacationers the booked this hotel had were just in our hotel but on 21 december be opened. Information hotel next village is closed and the already longer the vacationers the booked this hotel had were just in our hotel but on 21 december be opened. Help! Help! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Armin
Our favorite hotel in the dominican republic
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Since many years our native hotel in the dominican republic! Many of the staff are now our became friends. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Mario
Great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Great vacation i can only recommend! If someone want to go on an excursion can i specially-tours recommend! Hotel is very clean. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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