ClubHotel Riu Merengue(5 stars)

Bahia de Maimón Puerto Plata 57000 Puerto Plata View on map

Average rating

645 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.7
  • Sport & entertain
    4.7
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224 hotel reviews for undefinedsorted by travel date
Rhonda
Honeymoon
  • Hotel not recommended
  • Couples
  • Beach holiday
  • June 2014
There are no HoneyMoon Suites, regardless if site indicates there isnt. ALL single beds which you have to push together. NO oceanview. Dirty in other couples we met they had cochroaches and spiders. Lots! read hotel review
  • Room
    1.0

    Coch Roaches, spiders, single beds NO queen beds , dirty , no air conditioning in first room we had, barely in the other room when we changed

  • Gastronomy
    0
  • Service
    2.0

    POOR POOR service. We stayed from a Tuesday to Tuesday end of June 2014. Come the weekend the locals over 400 consumed the grounds and staff then focused on the locals and ignored the guests. WE went 2 days ( Sat and Sun) without anyone cleaning our room. Due to the locals being there. The managers were rude and non accomodating.

  • Sport & Leisure
    2.0

    IN the summer months when school is out the POOL is not for travelers it is used by the locals, along with loungers and chairs. BEACH is dirty.

  • Hotel
    1.0

    There are no HoneyMoon Suites, regardless if site indicates there isnt. ALL single beds which you have to push together. NO oceanview. Dirty in other couples we met they had cochroaches and spiders. Lots!

  • Location
    2.0

    The beach shown on the site there is no comparison in person. ITS dirty there were sea erchents everywhere. MUST have water shoes. One of the couples we met got stung. MUST note: Locals are alound onsite during the summer months. THEREFORE they take over your lounges to sleep on, and are aloud to eat in the restaurants...which means no food for travelers

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Katharina
How can one the meal badly to evaluate?
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2014
I had to the frequent bad reviews before the vacation really panic! And i must say: it was a very nice holiday in a super nice hotel with everything that the heart desired! The food was really varied and absolutely delicious! I can't understand how you can evaluate bad food? We are very ambitious and which concerns every day, the whole two weeks, the new pampered! All staff, from the toilettendame, over the waiter, chef, receptionist to the entertainer; all very friendly, not intrusive. Just really warm and nice people! The hotel was certainly already older, but very clean. There ... is something to remove, is immediately someone there, the worries! There were enough beach chairs, not worn out! What should i say! Absolutely recommended! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ramona
Very nice plant
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
All the staff and the cleanliness in the hotel are great. Would go back to my holiday in this hotel read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ruth
On the whole completely okay.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
On the whole it was ok. We know only the other side (Punta Cana) since we were only a bit disappointed. Because in Puerto Plata is no Karibik flair. After 2 days we slept there then was better. The beach is not so bright and the water is not as turquoise, well we have resigned ourselves. The price Punta Cana is twice as much, but it was ok. The staff was super friendly and helpful. The rooms were big and the balcony was very beautiful because it was on a corner and it was therefore much place. The room we ... had smelled very musty, the clothes were washed and smelled afterwards always at home, so even washed.-( We would go there again, but since it was very cheap there. We would then the Bachata book. You could the for breakfast and lunch Bachata what very pleasant because there was the lunch go better than the dinner in the Merengue. The alleged noise from the construction of the port we didn't hear. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Lucrezia Daniele
One must it nice talking.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We were rather disappointed and the area has no Riu-standard. The worst was the food and the rooms. The pool was dirty. The rooms were rather 3 * if at all ☹ read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    3.0
    Child care or playground
    4.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    2.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Ralf
Riu always again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Were now to 2. the Merengue and we liked it just as good as the 1st time. The area is a well-kept condition. The staff is always friendly and helpful. Breakfast and dinner are varied. The dinner was in 14 days not once repeated. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Ana
Not for the demanding...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
A hotel rather 1 star. Only self-service. These are the Riu not used. This was our 4 stay in Riu hotel chain and definitely last. An absolute impudence this hotel Riu to present! We have (since we the whole year working every day) we booked a suite. Suite looks different from. We had two mini room with ancient tv did not even button to toss had. And for €1 000.00 extra! Great thanks Riu. The mini bar would offizial every 2. day filled. But the truth is that the staff only then can fill up, if it thinks, and ... the only thing they have. Some would not even the water refilled. On request for tips in the room was not a problem, for 1 Dollar per day, you even got 6 beer in the refrigerator. At the beach would not at all served. Everywhere only self-service, well, thus drink the people with an all inclusive not so much! The all worst was the meal! Disgust! Every day the same mush, inedible and change absolutely no trace. Fish? Every day zeckenbarsch. Seafood? Specialities? Fellanzeige. Here there was always the hard hamburg (already times in hamburg in the knoche dentitions?! ) disgust hot dogs, disgust pizza, chips in cream sauce, cooked pasta. Oh as fruit gave it each day: pineapple, mango, bananas and passion fruit. From and to also watermelon the old was?! Dinner was the same: the same offer we at lunch plus cold pig, or cold little hard pork, poco (chicken) the incredibly charred was that you couldn't eat it. But one was delicious (it was there twice in two weeks. Unfortunately) with rice filled paprikaschotten. You could see and feel the here fully at the spar hahn cooked and served would. Everything schedule: for the most demanding people is this nothing. But for the sun would would be perfect, but to be honest it is also cheaper and with a lot of more service and at least good food. read hotel review
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    1.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.8
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    2.3
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    1.0
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Lars
Chic hotel with small flaws
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • January 2014
A very picturesque landscaped, large hotel area. There was everything available, which one for a beautiful bath vacation needs. Unfortunately, the devil in the detail. Food in restaurants in quality to be desired. Bathroom frequently not thoroughly cleaned. Cleaning lady it also on it, during our presence to clean the room. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Meli & Chris
Nice hotel in landschaftl. A charming setting.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The entire staff was during our stay were very friendly and always on the create. Trips one can drive super with Andreas from extra tours companies, a real gem! But also the taxi drivers before the hotel a great value for money! Super nice holiday! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Torsten
Beautiful beach holiday with-round subshine record, always a
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
It was a very nice seaside holiday defendendo. Are family and friends there. Will be back next year again. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Siegmar
Not once again.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel has its good times behind itself. The rooms are old and are currently only color renewed. By the technical state of the air conditioners (noise and inconvenience by smell) do many vacationers on their use and sleep with open balcony door and window. These are me flyscreens and for fresh air. The moisture could get but also in the rooms and everything smelled musty. %singlelinebreak % If you are looking for peace, is here for the next time in the bottles hotel. Next to the hotel complex, a new port facility built. From 07:00 a. m. are ... the strong truck traffic and construction noise not to be missed. %singlelinebreak % The hotel is very noisy. Also at night the noise from the bar far to hear. %singlelinebreak % The room service the wake or sometimes even in the late afternoon. The staff works in the restaurants unmotivated and listless. The staff in the bars and the entertainers do their job well. %singlelinebreak % The breakfast is also not on the level of a 4 star resort. The coffee tasted like an instant option and other coffees in the breakfast, but only from 10:00 a. m. at the bar. At noon and in the evening the offer is a little bit better and there should be something for everyone. The food is in all 3 areas of the hotel complex right. The way to the other restaurants makes no sense. %singlelinebreak % Couches are sufficiently present and at any time you will find free places. Dry towels are in the afternoon not always available. By missing ashtrays are the remainders of the cigarettes everywhere in the sand. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Beatrice
Super hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel is like all photos to see divided into bungalows. It was very clean and everywhere staff, which look attending the area. It was an all inclusive hotel and you are in the lobby 90 minutes wi-fi per device on the day. The guests were from all age groups and mostly consist of canadians and german. But there were also some english, dutch and finns to our time in this resort. You can all 3 hotels in this area use (RIU Bachata, RIU Merengue garden, RIU Merengue Village). read hotel review
  • Room
    6.0

    The rooms were big enough, as was the bathroom. Everything was very clean. There is a fan, air conditioning, tv (2 german channels) and a minibar, all 2 days is filled up. The balcony invited to spend time. The furniture was surely not the newest but perfectly ok. The only thing that really be changed should the mattresses are, as one which the years very look at them.

  • Gastronomy
    5.0

    There is 1 main restaurant and 2 à la carte restaurants, which however, as didn't use it. Thus the 2 neighboring hotels use, we have the bars not counted. :-) there were enough available. The food is great. Who finds here nothing is even debt. There is something for everyone, in the 2 weeks we were there there was also daily here and there, new dishes. Of course repeated some dishes, but we know that no different and is not further tragic. One tries every night in a different country as subject (chinese, italian, dominican etc.. ). Before you enter the restaurant is a nice lady, what a disinfectant in the hands full. Also the breakfast was great. It was never boring and always tasted good. Here are the many fresh juices to be highlighted, the daily returns. Only complaint: one comes to bottles time to the restaurant was queue announced, to one its meals on the plates. Perhaps they should have with regard to distribution in the area long overdue. Tips weren't expected (the we know different), but we liked to give.

  • Service
    5.0

    We have only positive things to say about the service. We were always during the same waiters (here once again a big thank you to Adolfo). After a few days has this every evening the table for us and very nicely decorated. The staff in this hotel you can't say anything negative. It is each endeavors to the guests a beautiful holiday. Many can a few words german however one is substantially better with english hands. The room cleaning was our needs in accordance with fine. It was never dirty.

  • Sport & Leisure
    3.0

    Activities: This is for us the largest point of criticism. The entertainers celebrate gladly itself. During the day everything was still ok. There were the usual games in progress. What the animation however evening show view, was for us not comprehensible. At 10 of 14 days in which we were there hop you just on the stage around (didn't look like a dance or something like that), get 7 guests on the stage any games and the animators also party. On 4 days there were shows, which were very good. More of it and everything is super. However each evening the same phrases and 'loud' from the entertainers to hear annoying in the long run but. Beach: The beach is nice, but not more. If you want to beach walks one is here not correctly. We found this very sad. The beach is not very big. To the left and to the right is relatively fast end. Also told us, at our time toxic fish in the sea and you are therefore not snorkelling should. We also have some met other guests, which in echinoids entered or have taken (and this more than once) and when the doctor found. We therefore have the beach was very rarely used. Pool: The pool is great, met its purpose and the pools of all 3 hotels could use was also something for everyone.

  • Hotel
    6.0

    The hotel is like all photos to see divided into bungalows. It was very clean and everywhere staff, which look attending the area. It was an all inclusive hotel and you are in the lobby 90 minutes wi-fi per device on the day. The guests were from all age groups and mostly consist of canadians and german. But there were also some english, dutch and finns to our time in this resort. You can all 3 hotels in this area use (RIU Bachata, RIU Merengue garden, RIU Merengue Village).

  • Location
    3.0

    Depending on the location of the bungalows in which one stayed, it was very close (suites) or somewhat further to the beach. But it was never longer than 5 minutes to foot, as the whole area is right on the beach. The transfer from the airport took about 1 hour. The next town of maimon is easy to reach by foot. We stayed here 2 times a 'trip' now made. The people were all very friendly. After Puerto Plata you can take the bus, this drives everywhere where one is, so also right on the main street of the hotel. Just wave and the bus stops. Here you drove about 20 minutes. We personally found the location of the hotel, not so nice, as you quite secluded from the entire area is. However you want to not so much on own fist see, one is here correctly waived. We went on excursions with extra tours. Here we were with Ewald on the way and we can just recommend. We were at the falls (which you up climbs and then again slip down) as well as Paradise Island (here you can wonderful snorkelling). The excursions with extra tours are a lot cheaper than the other travel agent. Over TUI but we did a halbtägigen horseriding booked. This led us to lorilar ranch. Here we were so warmly received, that the somewhat increased price on TUI quite was worth it. Otherwise directly in front of the hotel a variety of water sports offered. You can go snorkelling, diving, pedalo or canoe. Furthermore, this provider catamaran tours and quadausflüge, which we also did.

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Alexander
Very nice holiday with drawbacks with the food.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Very beautiful holiday with good price performance ratio. Due to the long time to complete, it is appropriate at least 2 weeks or even better longer to book %singlelinebreak % To emphasize is the always very friendly staff (reception, entertainment, restaurant and bars, etc.). %singlelinebreak % The plant consists of altogether three hotels RIU Merengue, RIU Merengue Village and RIU Bachata. %singlelinebreak % All of the bodies of the three hotels (for example pools, restaurants, bars) can be used. Exception is the dinner, which in the booked hotel must be taken. With the food you had to in ... the RIU Merengue both the selection and the taste make. The food in the RIU Bachata is better. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tini
Nice holiday with a few snags.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2014
It was a very beautiful holiday. Unfortunately we were told by the gastronomy and the quality of the meals not so that we in the neighboring hotel RIU Bachata moved as the food was varied and very good. The decor of the rooms are in the Bachata newly renovated and very modern, in both it is clean but dated. As recommendation bay the RIU Bachata! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Susanne
Nice holiday with some small flaws.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
All in all, we had a beautiful holiday. The complex itself is very tastefully decorated and the rooms were freshly renovated. From the beach, you should not the typical caribbean sea (which one for example on the south or east side of the island is) expected. From the food, we could breakfast very praise, lunch and dinner was rather weak (partly to overcooked or bad taste) the dessert (for example cake) were very tasty. The shops are very overpriced (loosely german standard, if not more). Here one must always act and can at least with the price 50% down! But ... also here the people not more going on. Cozy look is not necessary - to buy, buy, buy! If it is also always with Peso are charged (with Dollar or Euro will higher prices)! Also we unfortunately had to see, that the service and friendliness from the tip depends (among other things also restaurant reservations). The excursions are also very expensive (also here with tips expect)! We were for example, on the Bacardi-island, a beautiful trip. However, you should for the horseback riding again 5 Dollar tip and for snorkel gear seperate (has us were not before said!). read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Oliver
Once Riu always Riu.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Nice, relaxing beach holiday Were 3 weeks in december, hotel was older but very clean, nice, friendly staff, always have a smile, food varied i think something for everybody, 2 specialty restaurants we used was delicious. All in all a lovely holiday in the north of the cathedral. Repair. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Marjan
A beautiful holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
We were actually all around content. The only, what we complain about, is the volume of the music at the pool. The entertainers were very nice, but it was unfortunately much too loud. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Andreas
A lot of money into the sea heaved.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2013
2003 we had our honeymoon here, now we wanted to with our children a Beautiful holiday. Now our conclusion: The hotel is exactly as the beach was great! The rooms are old and very dated. They are clean but unfortunately one can see on the beds as old and abgeschmirrt they are. The food is always the same. After 4 days you don't you know more what to eat. The choice is modest and the what was offered, is unfortunately little trained staff in tatters similar words cut. This is by far the absolute worst rui hotel in which i ... was. Category 5 stars and the TUI catalog 4 stars is a joke. The with 3 stars to fight. This is sad for so much money so a bunch of crap get. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Anna-Lena
Great holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Simply great hotel! Super well-kept area, very nice staff, beautiful beach and good food! Top! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nicola
Christmas and Sylvester under palm trees
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Wonderfully located - as in jungle read hotel review
  • Room
    5.0

    Sufficient - always clean - good a new shower head could not harm. But when you are already largely in the room - so we were only there to sleep and shower in it.

  • Gastronomy
    6.0

    So people - there were potatoes, rice, noodles, different salads, chicken, pork, beef, if you didn't find anything here is really suffering. Cook the people differently at home?

  • Service
    6.0

    Top. - all staff are friendly - room cleaning top - there is nothing to complain about

  • Sport & Leisure
    6.0

    Beach and pool great - but we were rather from the lazy type on the way

  • Hotel
    5.0

    Wonderfully located - as in jungle

  • Location
    4.0

    Distance airport about 1 hour, in the immediate vicinity outside of the hotels were sadly nothing to.

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