Steigenberger Hotel Metropolitan Frankfurt(5 stars)

Poststrasse 6 View on map

Average rating

73 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.1
  • Service
    5.0
  • Location
    5.2
  • Food and Drinks
    5.0
  • Sport & entertain
    4.1
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29 reviews for this hotel sorted by travel date
Sabine
Disappointing; the hotel does not deserve 5 stars
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • June 2013
Poor management of the hotels voe all area dining, finger on 2. seminary day was from the day before, partly dirty plates in the breakfast area, for a 5 star hotel simply inconceivable... , in the seminar area was dust on the shelf read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    0
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Nico
Five star? Never
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
Station proximity and facilities top, but in all in all never five star superior. When we arrived there was no porter, for the luggages taken care of. But no end of the world, the stairs you could manage. The check in and check out smoothly without any problems. The room (number 135) was slightly over stairs or lift. But despite elevator one must again a few steps walk, so this room nothing for persons with mobility problems. The room was tiny, but quality furniture. Numerous stains on the floor, dripping shower and spots on numerous points in the bathroom. Plus ... point the warm floor in the bathroom. The breakfast was more or less bad. Little choice, comparable with the next door liegendenem Inter City Hotel. Egg dishes should freshly prepared be, however you had to this panhandle. Whether i tea or coffee wishes, i was not at all asked. Our clear it had the ladies not planned. 3 persons at the table, a was a ' greetings from of the kitchen' serves, the other ignored. I can't explain, but always came the idea: 'never 5 stars'. You read always complaints of vacations in 5 stars hotels in Turkey or Egypt and then you're in this star hotel and says this. With 4 stars would be the hotel ok, but you know other 5 stars hotels. For this price actually outrageous, but seemed to be always in a good mood, by the station situation. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Guido
Good hotel close to the main train station but certainly no
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
The Steigenberger metropolitan is a good 4 star hotel-it has actually five stars, how these were achieved is however still a mystery to me. The hotel scores extremely through the fußnahe location to the frankfurt main station, everything else is as mentioned a classic 4 star hotel adequate, and the room size very questionable since extremely small for this price range is. The numerous aufzugsmotoren and air conditioning in the courtyard are extremely good to play. The staff were very friendly and helpful the certain touch a 5 * professionalism then nevertheless to be desired left-everything very lax handled. The ... ' wellness and fitness area ' is a joke - a mini-sauna, to just 65 degrees, everything very closely, perhaps fit maximum 3-4 people in the entire premises. There are hostels, the better offer. Impossible is also the entrance area - 8 stairs and not automatically lead to opening door make fun with two large suitcases, the concierge is only from and when to be seen. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Rainer
One star too much!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2012
12 meters² for 5 stars are outrageous! Water tap apostatizes, stains on klo and bath tub. Although higher class booked, no response at the front desk for a different room. Bathrobes to have also only einheitsgrössen - the front desk does not help there also! Staff the work out of the way! (doorman converses with known passers-by, instead of to help; applies for staff at breakfast) Moderate breakfast buffet for this price! At least whilst checking out has front desk the criticism and clear the price reduced! read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Hedwig
Great location, good address
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Best location on the frankfurt train station and the beautiful einrichtiüung suite, available as round good, catering very good read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Ben
Central location on hauotbahnhof
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
The hotel is for people on business trip suited. Good connection to the main station, as well as all public transportation. Front desk A check very friendly and skilled. Doorman is only sporadically at the entrance, therefore no 5 stars-front desk, luggage up in the lobby over several steps (there is no ramp for the trolley past). Rooms okay, bar and restaurant me peersönlich good. Breakfast with egg dishes à la carte very good, friendly serving staff and pleasant atmosphere. The hotel is for city tourists less suitable. In the vicinity little attractive restaurants and shops. For duchreisenden train or ... airport it is a wonderful place to spend the night. In the complete I could however no five star hotel shows here is missing the cut. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Anja
Good city hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
The hotel is very clean and the staff always friendly. We immediately felt good. read hotel review
  • Room
    6.0

    The rooms are big enough and modern. Particular emphasis should be on the beautiful bathroom with separate shower and bathtub. For the physical well-being is ensured : fresh fruits and a bottle of water were always refilled. The safe is included.

  • Gastronomy
    5.0

    The breakfast is very extensive and delicious. Also the ambiance in the restaurant we liked.

  • Service
    6.0

    The service is very friendly and attentive. Much praise goes to this body!

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel is very clean and the staff always friendly. We immediately felt good.

  • Location
    4.0

    The hotel is directly located next to the main railway station. The area itself (bahnhofstrasse) is nothing special inviting, however therefor quite central. To the center it was about 15 minutes away, and the exhibition centre is about 10 minutes

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Nancy
Hotel with terrible service
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2012
Unfortunately a very poor service in the restaurant. Rude and flippant. Ordered came way too late or not at all. Without apologizing. And the, although the restaurant empty was incomprehensible. Food was good. Also the room service was very bad-half of the ordered, just missed. The sauna had space for a maximum of three persons \u263a and the hotel is large. Pool does not exist. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Oliver
Ageing, rather star hotel at the station
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel is located in the immediate proximity to frankfurt's main train station. It has seen ist best years, however the rooms are large and comfortable and the breakfast is delicious. It is the best suitable for meetings and business travelers. You can park in the bahnhofsgarage, is however expensive. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
Top -location, good hotel but not 5 star archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
For towns or people on business trip the hotel lies ideal, right at Frankfurt main station. The rooms and above all the bathroom are tastefully furnished. The breakfast was varied, egg dishes can the service be ordered and are freshly prepared. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Denis
Good hotel for a short stay archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • April 2012
Front desk: very friendly staff, check in/ check out was quick Room: good size Bathroom: clean Room service: food came quickly on the room however unfortunately it was somewhat too greasily Breakfast: wide choice ( friendly staff) read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Jan
Great hotel, but no 5 stars! archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • April 2012
The hotel lies directly opposite the main station. Decor and atmosphere etnsprechen a good Steigenberger-standard. However are 5 stars, Wei currently by the dehoga lent not appropriate. Only four star superior. Points of criticism were already worn-out Fixtures in the hotel room, on the second day the Wasdchbecken in the bathroom not cleaned. The flair of real Grand hotels only limited. In short: a very good, also recommendable hotel, but not evenly no 5 stars luxury-hostel, the advertised. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Michael
Top location, top hotel, super breakfast archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
Top hotel with great service, large rooms, clean! Breakfast buffet first class read hotel review
  • Room
    6.0

    large rooms, free wireless Internet, sleep too well, mini bar was in the package and thus entg free!

  • Gastronomy
    6.0

    breakfast without words, simply great

  • Service
    6.0

    very friendly staff, best trained, the room was super clean, laundry available

  • Sport & Leisure
    6.0

    own wellness area, sauna free available

  • Hotel
    6.0

    Top hotel with great service, large rooms, clean! Breakfast buffet first class

  • Location
    5.0

    Main station, opposite train station

Close
Markus
Not a five star to see archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • August 2011
Partly not conclusive evidence, for example, the room service for breakfast is given extra for eggs, are included in the price. The room was very dusty, which for very sensitive people could have many disadvantages. The volume of the train station is with the windows open very probl Emma table! All in all, you can recommend this hotel! read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    1.0
Close
Oliver
5 star, rooms are not! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2011
The parking is a disaster. There wasn't even the possibility to park in front of the hotel, in order to unload luggage. You have to park in the parking garage of the station and take your luggage across the train station to the hotel. Also the parking costs 24 hour for 25, -€. On a mail five days before date of arrival, with the issue of the parking, was not answered. The room was extremely small for a five-star hotel. The shower water ran out. On the first day the ordered boiled egg was forgotten. On the second day the ... coffee they forgot to bring, only after asking we were given a pot of coffee for two people. The buffet was only refilled on request. All in all, you would expect from a 5-star hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Christian
Good standard, but not five stars archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2010
We stayed for two nights over new Year's Eve with two other couples in the hotel. Since we had bought a voucher, was the price for the received performance ratio okay. However, the hotel is not five stars (representation). The breakfast and the service were very good, but without enthusiasm factor, as in a hotel. The staff at the new Year's Eve was weak and the event impersonal. I would like to mention 'wellness area' the sauna is very small and has maximum space for four people. My rating would not negatively over, but with five stars I expect a ... little more. The hotel is a good four stars hotel and therefor to be recommended. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Peter
friendly atmosphere archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Typical business hotel opposite the main station. The rooms are clean and big enough. at the weekend could the selection at the buffet a little bit bigger. Eggs to order prepared. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Harald
Convenient for rail travellers archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Central hotel, direct opposite the main station. Thus ideal for guests, with the train frankfurt city center come. Friendly staff. Enough big, clean room. At the weekend little guests, why this breakfast buffet maybe something small, but adequate, precipitates. In spite of the location on the main station quiet. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Andre
Very Good Hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2010
Very good hotel in the middle of Frankfurt's city. I would book this hotel again at any time. Everything you need or want to make-is nearby. You have to park in the main station-at the front desk but you get %. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sylvia
Turn of the year 2009/10 archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2009
We spent the turn of the year 2009/10 in this hotel. This arrangement with buffet, dance and a night incls. Brunch and late check-out until 15:00 we had on eBay. The hotel is located directly across the street from the train station, the check-in went smoothly and was to our request for a smoking room. This room was not very big, the carpet was full of stains fire, the bathroom walls heavily stained, the supplied bathrobe full of holes. The very disappointing, but it was almost the only point of criticism. Meanwhile one is used it as a smoker ... in the furthest corner, although the same price. The late check-out had also so its tücken, the rooms was only until 12:00 programmed card, who later in his room didn't come in. Unfortunately, we were not told this before. Our train back later, we wanted to use the late check-out and had to remain in the room, because now once you couldn't get in anymore. But otherwise everything was very good, service/friendliness buffet-facilities-room service-front desk. A five stars hotel, the cleanliness of our room has its star with good reason. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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