Hotel Berghaus Bort(3 stars)

Berghaus Bort 3818 Grindelwald View on map

Average rating

384 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.7
  • Sport & entertain
    5.5
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218 reviews for this hotel sorted by travel date
Christopher
Amazing service, magical location
  • Recommended hotel
  • Families
  • Countryside & spa
  • January 2016
We had coffee here in the summer and wanted to come back in winter. We choose this place because we wanted something on the mountain, secluded and with a great view. What we got was much more. Many guests cancelled just as a magnificent snowstorm moved in. We were one of two families in January in the hotel and everything was perfect. I have kids that are picky eaters. The chef took my 5 year old into the kitchen and together they made fresh pizza. Wine, food, service, little touches....we highly recommend this magical retreat. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
William
Amazing experience!
  • Recommended hotel
  • Families
  • Other stay
  • December 2015
Our stay at the Berghaus Bort was a once in a lifetime experience. We are happy that we chose this as our destination for a special family Christmas celebration. We wanted this to be a memorable experience and the Bort and their staff made it so. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Cécile & Sjaak
Beautiful
  • Recommended hotel
  • Couples
  • Other stay
  • October 2015
Hotel is located at a ferry beautiful place, the restaurant is ferry good, marvelous food, the serving personal is ferry frindly. The owner is also frindly. This is a place to come more than one time read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
M
Amazing remote location with views of a lifetime
  • Recommended hotel
  • Couples
  • Countryside & spa
  • October 2015
This hotel establishment is a draw because of its quaint and remote location up in the mountains of Grindelwald. From here you have the most amazing hikes and views. Restaurant has exceptional food as well which is welcome after expending the days out hiking and exploring. Worth taking the extra time to get to if you are up for 'getting away.' read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Paul
Wonderfull stay!
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2015
We were happy to be back here. We've been here few times now, and it still amazes us how lovely the place is. If you want wonderfull sights... this is the place. Kids like it a lot (the playgroud!), Berghaus Bort did everything they could to make things as good as possible. Sadly Switserland is coming to be very expensive for EU-people, but that is ofcourse nothing to do with the hotel. read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Madhu
A great holiday destination!
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2015
Amazing location with an absolutely stunning view of the Eiger! A very clean and cosy place, very well maintained. All the ingredients for a memorable holiday! read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Nicki
Our stay was great
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2015
It was amazing thank u! Great room, views, food and staff okay mini issue was breakfast as food ran out fast and wasn't ever replenished read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Graham
Lovely Hotel with Fantastic Panorama
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2015
An out of the way hotel ideally situated for people who wish for a more quiet and peaceful location especially when the last lift has departed. The hotel is comfortable, well appointed and clean. The staff were very helpful and friendly and the restaurant service and food was extremely good as were the bar facilities. read hotel review
  • Room
    2.5
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Other leisure activities available
    3.0
Close
Maarten
Excellent place to stay
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2015
Dream location. Clean, friendly staff, good infrastructure. Nice food. In short: Everything you need as traveler if you want to explore the Swiss mountains. read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Sherri
Fabulous location in Grindelwald
  • Recommended hotel
  • Couples
  • Countryside & spa
  • July 2015
Can't wait to plan another trip. Berghaus and Grindelwald were the highlight of our three week Euro vacation. LOVED it!! read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
James
Great hotel
  • Recommended hotel
  • Families
  • Countryside & spa
  • June 2015
This is a lovely hotel in a great location. The rooms are bright and modern, and the restaurant serves really good food. Hiking options start right on the doorstep, with some of the most spectacular mountain views in Europe. A great find! read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Adam
A wonderful boutique hotel in beautiful surrounds
  • Recommended hotel
  • Families
  • Other stay
  • June 2015
A wonderful boutique hotel in beautiful surrounds made all the better by great staff and great food and drink. Highly recommend without hesitation. Rooms, service and amenities were all first class. But it was the staff which made the stay truly special. read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Cesar
Great winter staying
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2014
This was the besr winter holidays I ever had. Graeat food, excellent staff, and a lovely view of Eiger mountain complete the perfect winter scenario. Greatelly recommended. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Ulita
Fabulous Modern Swiss Mountain Hotel
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2014
If you're looking for a unique, modern, serene Swiss Mountain holiday with great food and easy access to skiing/boarding and hiking, this hotel is perfect. The view from the patio is quite the place to call home for several days. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
Close
Liz
Fantastic winter experience in the Swiss Alps
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2014
Our family of six had a fantastic visit at Berghaus Bort and would love to do it again! The rooms were perfect and the food fantastic. The location is superb with easy access to skiing and sledding! read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Ute
Perfect new year.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
We were with the family very comfortable. All were super friendly and helpful. Very nice hosts and super delicious food! Price-performance ratio. Great would be a private sit in the sun (balcony or separate area with loungers). We love to stay there again. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Birgit
Very good. archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
Super, anytime again - friendly, helpful and always in a good mood staff, very clean and tastefully decorated. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Anita
Small paradise. archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2013
Wonderful stay in every way! The berghaus bort is a small paradise in the alps! Pure hospitality, great food and a great ambience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Toni
You are well cared for here in every respect! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
Signature features: friendly, attentive staff, beautiful location, ideal starting point for many hikes. Despite relative remoteness thanks to the nearby gondola port you can get to the 'Grindelwald Downtown' in a flash, the starting point of countless amazing excursions and hikes. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Nathalie
A hotel with heart archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
A very comfortable and friendly hotel in the best location if you prefer to escape and enjoy the tranquility of the alps, not to mention the breathtaking view! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
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