Hotel Reef(3 stars)

Nyali Beach Mombasa Show map

Average rating

86 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.3
  • Service
    4.7
  • Location
    5.1
  • Food and Drinks
    4.6
  • Sport & entertain
    4.4
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32 hotel reviews in Englishsorted by travel date
Brigitte
14 wonderful days in the hotel reef
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel reef offers a very nice generous laid out garden area with 2 large pools. Whoever is looking for peace and quiet, can find them here. The staff is definitely friendly and accommodating. From the room ( daily towel- and bedlinen and basic) one a wonderful view on the complex and the sea. The white beach is nice, but the sea, as it was quite dirty, invites a might not to swim. Very good and preissgünstige massage there are at the beach, right on the hotel. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    2.0
    Distance to the beach
    6.0
    Other leisure activities available
    3.0
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Klaus
A dream under the african sun!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Nothing to fault! Everything was clean and the staff always friendly! read more
  • Room
    6.0

    Large enough. Functional. Was regularly cleaned.

  • Gastronomy
    6.0

    Breakfast in buffet form ( English). Lunch either buffet or set menu. Dinner a buffet. Every evening under another motto.

  • Service
    6.0

    The staff were friendly, partly understood German. The room was always very clean. We had booked all inclusive and therefore had no disadvantages. Annoying was only the eternal gegezeichnen after receiving a drink and the food, even though it was a blue bracelet had.

  • Sport & Entertainment
    6.0

    Three clean pools. Very low-key animation. Beach with the reef was wonderful. First days were somewhat stressful because of the beach boys. When you realized you were left alone! At the weekend you got the life of the locals at the beach with. As the hotel area higher and at the beach ascent a security guard is the scene observe well.

  • Hotel
    6.0

    Nothing to fault! Everything was clean and the staff always friendly!

  • Location
    6.0

    Directly at the beach. Very peaceful location! At night there was only the sound of the wellern and the wind through the palms to hear!

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Kerstin
Again a great time
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Were already to 2. in the reef hotel, everything was again super. From the service up to cleanliness we had no problems. Despite 'alleged rainy season' the hotel was not fully booked. The majority of the guests the locals were, but nevertheless it was very nice. It was in the 14 days 2 even though it rained one day, and the only 5 minutes. So the weather really great in June and cheap. So at this time you can with a clear conscience there. The rooms neither for Z all newly renovated! We are with this hotel super satisfied and ... feel like at home. The next reef vacation is already booked for March 2013. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Josef
A beautiful eventful vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Always clean rooms with daily linen change are big enough, with a well-functioning air conditioning, TV( ZDF) the large garden area is very well maintained, enough chairs with cushions and Towels free of charge. Safe in the front desk area free of charge! The food in the clean Restaurant needs getting used to, for breakfast too many English, buffet in the evening not too varied But there is no one didn't starve. The swimming pools first class, animation very good ( water volleyball, Gymnastics, Soccer, Boccia and so on in short: we will be back! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Axel
A very nice vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
The reef -hotel is certainly not super - luxury- hotel. Who however not realtitätsfremd, see price, to this hotel travel is positively surprised be. We had a renovated large room with a large bathroom and beautiful balcony with view of the sea. The rooms were cleaned daily, the bed changed and new towels you got. A Wäscheserive was not a problem, the cleaning lady did it for small money and put the things ironed and folded back into the room. Furthermore there were in the room a TV, where one ZDF got. The safe costs vergleichswiese much and we didn't ... use it. The food was very good and was in buffet form arranged. Lunch and evenings, for example: soup, salad, fish, meat, cakes, fruit The beverages were mostly quickly and brought the staff members were always friendly. 1 times it happened however before, that we forget completely with drinks. Animation is in the hotel by Bonny and Paul businesses. Bonny can also so very much from the land explain and to help, he could speak very good German. The drinks were, except for the orange juice, all very good, particularly the beer:-) The beach is very nice and not so with people crowded. In the direction Mombasa you could spend hours walk along the beach. There is everywhere Beachboys the things want to sell, if you however says they should go or just thank you, then they left one in peace. Altogether has the hotel 3 pools, a in the upper level of the hotel, the in our day mostly was empty, so for relaxation perfect. The other two pools are a central location and focal point for all. Crowd there were however The reef -hotel only recommend. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Peter
Vacation 2012
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
It was a really beautiful vacation in a very beautiful hotel. The waiters/ bar staff were partly quite unfriendly to all inclusive-vacations. Apart from that everything okay. Super clean pool and nice hotel employees. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Waltraut
finally a good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • February 2012
After very bad experiences in Sairock the stay in the reef but a lot more than made up for it. The very well maintained large garden areas and two large pools, the constant friendliness the employees and last but not least, the very tasty and varied kitchen I can absolutely recommend. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Dietmar & Heike
Pleasant vacation, gladly again
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2012
Very pleasant hotel, safety is offered, very nice evening entertainment Beach boy's Joseph and Juma is a good contact person (German) Short transfer time airport hotel We will be back this hotel book read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Matthias
You get what you pay for!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2012
the hotel is in a large area, with several 100 beds. General is the complex getting old, and it seemed, as, if only the coerced will be made! the cleanliness was generally good. since we only one night there spent, we only overnight stay with breakfast booked. to the guests we can't say anything, but we mostly Eastern European in the unsavoury garden area heard! read more
  • Room
    2.0

    Size sufficiently. Room shabby, bathroom in need of renovation.

  • Gastronomy
    3.0

    A restaurant, 2 bars. Both below average. Quality of the dishes was average, but in buffet (african) not to be expected differently. The prices for this were moderate.

  • Service
    1.0

    the staff were only moderately friendly -actually totally untypical for Kenya! But with English you could communicate well. rooms were shabby, the bathroom more than in need of renovation, but for one night acceptable.

  • Sport & Entertainment
    2.0

    Pool area not well maintained, as well as the garden area! apart from that nothing used.

  • Hotel
    2.0

    the hotel is in a large area, with several 100 beds. General is the complex getting old, and it seemed, as, if only the coerced will be made! the cleanliness was generally good. since we only one night there spent, we only overnight stay with breakfast booked. to the guests we can't say anything, but we mostly Eastern European in the unsavoury garden area heard!

  • Location
    2.0

    Hotel is located at the beach, however because of the beach boys not recommendable! To the airport it was about 30 to 45 minutes the advantage here: no ferry!

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Christine
Horrorvacation
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2012
Was already so often in Kenya, but a bad hotel, it is no choice words therefor. The complex would be good if all repaired. The food was the horror! For children there was hardly something, everything was bland. The meal stood open without cover the flies were everywhere mood. The rooms are worn, the mattress way too hard. Guests since 10 years and more dorthingehen were also the last mark there, general Dissatisfaction! One day the toilet in the room over, the other day the air conditioning completely. All together one has a lot-a lot money for all inclusive and ... then but every evening in a restaurant outside of the hotel. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.8
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Alexandra
no worth 3 stars
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2012
hotel with 150 rooms, the rooms are part renovated, some are at the front of the hotel with sea view. the garden area is quite large with a pool whose external border rusty, the staffs are good you can the injured. guest structure: a few German, Czech, Danish and locals as well from Nairobi, the over the weekend at the sea travel read more
  • Room
    4.0

    1 double bed a single bed. TV air conditioning fridge Safety deposit box and kettle available(superior room). Cleanliness oh well. As already mentioned the rooms are successively renovated.

  • Gastronomy
    1.0

    absolutely no selection of meals, a not at all if you children it has. Our daughter has the whole week little eaten. The hygiene was a disaster. The fruit, the sausage were not chilled, in the morning there was filter coffee, at lunch and evenings only coffee to resolve. The kitchen was either indian or Chinese (lunch and evenings). You could order but after lunch burgers. We had all inclusive booked and evenings always went out for dinner. the prices for drinks or were the same as here in Germany.

  • Service
    4.0

    the staff are very, very friendly and helpful. The staff speaks English. The cleaning of the rooms left a lot to be desired. There is a so-called Kids club in the area but you had afterwards questions, since it is only by the hour occupied. Concerns and complaints will immediately Remedied. We had minutes flying 20 ants in the bathroom, it was immediately sprayed afterwards we had no more. There is also a doctor in the hotel.

  • Sport & Entertainment
    3.0

    Hardly umbrellas available, in case you don't like other guests by half past seven the beach chairs reserved has little opportunity more. The beach is wide and very nicely, because of high and low tide is seaweed washed ashore is however absolutely no problem. entertainment was available.

  • Hotel
    3.0

    hotel with 150 rooms, the rooms are part renovated, some are at the front of the hotel with sea view. the garden area is quite large with a pool whose external border rusty, the staffs are good you can the injured. guest structure: a few German, Czech, Danish and locals as well from Nairobi, the over the weekend at the sea travel

  • Location
    4.0

    the hotel is located above the beach, you reached the beach over a staircase. It is located nearby the Nakumat you either with a small trains or with the taxi in a few minutes. the bamburi nature trail (Haller park) is about 10 minutes with the taxi to reach. There are also some discos nearby

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Peter
Hotel review
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2012
So nice the garden was, she was so bad competence of the staff. You had a problem with room, air conditioning, cleanliness and so on we were always on the next day off, because never in the hotel was, the supposedly responsible was. Luckily the check-in process tour operator approachable, joined the then, if the staff failed. Food was very monotonous and often repeated. Even though we had included, had in the hotel lot extra to be paid for example ice, locals Spirits. Cappuccino. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Ilse
never again this hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2012
for people who want it to be loud. Every day and evening entertainment. Animals in the area to be treated as rubbish hotel. Cats and the young are trampled under your feet. Hotel room very strong in need of renovation, bugs. Partly even in the beds. This was my 12 ter vacation in Kenya... To this hotel I go never again! read more
  • Room
    1.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.3
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Thomas
Pool was good, food was so-so
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2011
if you are mainly the pool and beach as well as sea lo Kali account configuration, very good! But the food and rooms were in bad price performance ratio, there can one or more with less money you have to pay extra for the Voyager or other hotels in the four to five stars excellent in nyali in Mombasa read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Daniel
Clean and very nice, very friendly service
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
A very nice, clean, friendly three star hotel. Nice location, very friendly people. We felt very comfortable in the hotel reef! Great service, nice pool. Everything worked! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Anita
In the years come something, but a great holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2011
As the title says, older hotel, you can tell, for example, of the electric connections in the room, etc. but otherwise everything was OK: very friendly staff, beautiful garden and pool, beach nature, there's plenty of seaweed, good location, about 30 minutes from the airport, huge supermarket ten minutes to foot or to Euro 1, -with the Tuk-tuks. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Iven
Not fancy, but very pleasant
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2011
We were with child (6) there. The food was Suitable for allergic persons, the staff are very friendly. Always recommended: a safari-even 1 day was very worth it. Of course, the hotel be done-but it is also in the framework of the financial opportunities further improved and the managemnent is also for proposals thankful -see solar panels. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sophie-Maria
Can only be recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
Everything important was, we had! - every day sun - hotel at the beach - very friendly staff - very good and varied food, - cleanliness in the entire hotel What more do you want more!? :-) read more
  • Room
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Gritti
Kenyan fun ☺ archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
The hotel is declared as a three star hotel, but for the area clearly better. The hotel is indeed something older, but the staff is always to cleanliness, service and remodeling endeavors. The staff is very friendly and very accommodating. The beach is also very beautiful whether at low or high tide, you can have a lot of experience. No hesitation on the beach to have you need when booking, it is the same routes only significantly cheaper. On each case so we have very good experience made as diving, Safari, city tour or a Dhaufahrt ☺ Much fun in ... kenya! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Christian & Ulli
Very nice, cheap hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
The hotel reef is something in the years come a bit, but the entire staff is incredibly friendly and nice. The food, we had all inclusive, was very tasty and varied. The room were cleaned each day. The large supermarket is about it15 minute. Walk. The pools were always very clean and the pool boys very friendly. Also the beach was very clean. Our excursions (Safari, snorkelling, island hopping) we have At the beachboy's booked. Has also everything worked super. A thank you to George, the also spoke German well. Some excursions as in haller park and Bombolulu we ... have made on our own, what but no problem what. Conclusion: It was a wonderful vacation and we will be back. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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