Hotel Hyatt Regency^{(4 stars)}

Suites are very reasonable, the standard rooms are average size. beds are very large and with a wonderful mattresses equipped. furniture partly antiquated and carpets are getting old. Open the window is not possible, makeup in the daylight unfortunately not, because the window getoent are. Air conditioning stops the temperatures not constant. no balconies, no terrace. Mini bar, kettle, safe, telephone available. Cleanliness average. Weak point were the bathrooms . At the washbasin mixing battery available, in the bath tubs also, but solely a feast angeschraubter shower head, shower and shampoo very difficult. Low water pressure, at least on the upper floors, improves the situation. Flushing in toilets enough for a Spuelung. Waiting time afterwards about half an hour. Alternative after the motto 'itself is the woman': Plastikeinsatz in toilet bin in the bath with water fill and toilet. No 5 stars, but works well.

M restaurant can happen, that you at 10:15 o'clock for breakfast embedded will, you until 10:30 o'clock nobody asked, whether you a drink, let alone food and you at 10:30 o'clock simply the buffet aggressively wiping down earlier, the light switches and nevertheless attempted, You the breakfast invoice. Also rotten Products on the buffet there are no exception. the quality of the breakfast in the lounge at the weekend one couldn't find fault. Mostly there was nothing to food ☺ Should you decide, against the ignorant staff perea and about to eat to demand, need You much perseverance and time. Repeated Calls are necessary, until something edible on the table and it is up to an hour.

Service is subject to very different. the service in the bar is perfect. Young, attentive staff you will friendly and accommodating operate. The same goes for the room service and the men, they in front of the hotel in. Simply brilliant, the ladies and gentlemen, here in use are. Caution is however in the restaurant, in the lounge and at the front desk offered. staff at the front desk and Deputy manager are soulless Robot, mindless and heartless, and should for a computer exchanged will. services for three years each on a weekend per month in this hotel and know there meanwhile each face, some staff even by name. Had our key in the room forget and couldn't more into the room, because I do not have the same last name as my partner had. Had without handbag, money and so on in the lobby wait, until my partner again in the hotel appeared. Have hour in the lobby and I was not even a drinks offered. This is what I call 5-star service! Thousand thanks to the Hyattfront desk!

Small swimming pool, sauna, Steam bath, fitness centre and SpA available. Not overly nice and clean, but thoroughly usable, if not straight renovated will.

The Hyatthotel-chain operating the nationalities-exchangePrinciple, in other words, once a year will for example the staff from Poland to Birmingham and the German Workforce in Birmingham to France and so on Depending on staff fluctuates so here the standard. My partner and I visit Birmingham since many years once a month, as his mother lives there, and we have then every time hyatt stayed in. My partner is now proud owner this Dauerkunden -cirques, the US rooms at 22. And 23. Floor gave and free access to the lounge.

very good location, not far from the city center with ideal Shoppingpossibilities, nearby the channels and directly at the broad street. taxis directly in front of the house. Parking options approximately 200 meters away. Sometimes bus-shuttle bus to the parking garage (but only sometimes ).

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

2.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0