Hotel Pestana Promenade(4 stars)

Rua Simplício dos Passos Gouveia 31, 9000-001 Funchal Show map

Average rating

62 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    4.9
  • Sport & entertain
    5.3
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43 hotel reviews in Englishsorted by travel date
Peter
Very nice hotel in good & (still ) peaceful location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2013
The pestana promenade is a really new and modernly furnished hotel of Funchal, still on a cul-de-sac. However, the development the street already under way (currently no construction noise ): the building at the end the street later demolished and the road then as thoroughfare extended. There the hotel at the slope is built, is the entrance with foyer and reception at 7. floor. On the ground floor (floor '0') is the pool area, bar and restaurant, as well as the rooms with a terrace and thus ebenerdigem entrance to the pool area. The construction of the hotel is interesting ..., we found it however inconvenient, that many balconies partly visible from all sides are. The two elevators are too few, too small and too slow, best one takes the stairs. Wifi is free with front desk in the entire property, there are also two a bit elderly-pcs available. The password you got the front desk. The hotel is very attractive and decorated up to date, the courses are really dark. The seating in the bar and restaurant area are stylish, comfortable, they are definitely not. The restaurant reminded us from the decor rather of a cafeteria. read more
  • Room
    5.0

    The rooms with parquet or wooden floors and carpet are spacious, very attractive and nicely furnished. The two twins' drift ' unfortunately again and again apart. The flat screen tv has about 100 programmes, of which 20 (!) German channels. There is an empty refrigerator for own things (very convenient) and a free safe-unfortunately empty j The bathroom has a window, which with a blind can be closed. That is also well like that, because the toilet is also in the bathroom and not seperate-as it then evenly practical would be. Through this window, you could from the tub from watch tv, the tone of the speakers in the bathroom turned on-but eventually they will stop the water cold j The bathroom is also quite large with hair dryer, bathtub (no shower) and bidet. There is shampoo, shower gel, soap and other items. The balcony with a table and two chairs and is very big, there was also enough space for a chair-that would have been nice. We had a room with a view of the sea in 2. floor with a blickgeschützten balcony. The rooms with direct view of the sea are to the pool side to the south. The pool side is very quiet, you do not hear just the gurgle of the pool, the sound of the ocean and a few birds twitter. Basically, there are no rooms with bad location. Unfavorably we find the rooms on the ground floor (because direct view of the pool-/ garden area into the room), and the restaurant/ bar area and possibly also to the outside to the street with the parking (steep slope and delivery traffic). A view of the ocean, or partial ocean view in every room. We were not satisfied with the room cleaning: - the dust under the bed and on the furniture came already from the time before our arrival - in the bathroom on the windows to the room was on the bottom edge clearly mold to see - on 2. day a cover at the armature the bathtub solved, i didn't more draufgekriegt and next door-was two days later still there. Afterwards i ate it next to the sink put, there remained it the rest of the two weeks... - also i have stayed in the first days by chance a kind feather/spring in the corner on the floor under the sink discovered-the was the whole two weeks... - general-at least our impression-rather superficially cleaned. But maybe we were just unlucky...

  • Gastronomy
    4.0

    We only booked accomodation and breakfast and that would be the same our tip: do not book half board! The price was relatively high, the restaurant nothing special comfortable and in fußläufigkeit there are plenty of restaurants for every taste and budget (see tips). In the hotel costs the evening buffet 28 Euro, alternatively one can 3 time dinner to a fixed price or the so-called 'dine-around' book (a number of dinner, the other pestana restaurants can be taken). At the bar is from 17 to 19 hours 'happy hour', then there were all drinks for the price. The choice at the breakfast buffet was alright, as far as everything was there: fried eggs and scrambled eggs & gek. Eggs (everything usually luke warm), beans, waffles (mostly cold), trockenmüsli /cereal, yogurt (rather favorable quality), cakes, fresh fruit and fruit salad, and so on. A large selection of meat and cheeses, however not expect. Bread and rolls (good choice) were very good, toast-yourself toast there was also every day. The served juices unfortunately, you can only as cheap call. A variety of coffees (coffee cream, coffee, Cappuccino) was from the automat, dte and cocoa powder were also offered. Unfortunately, there was no freshly prepared egg dishes. You can also outside on of the terrace breakfast. We noticed, that the table-ware often not clean was often you had to a plate or cup of return. Also the two coffeemakers did not exactly a great neat impression, here is probably a bit careless. A shame!

  • Service
    5.0

    The frontdesk employees and the breakfast service were without exception very friendly and helpful. The cleaning of the rooms left at least in our case something else to wish for (see rooms).

  • Sport & Entertainment
    5.0

    The garden in the pool area is very nice designed and very neat. Outdoor and indoor swimming pool, spa or fitness center we didn't use, we were out and about every day.

  • Hotel
    5.0

    The pestana promenade is a really new and modernly furnished hotel of Funchal, still on a cul-de-sac. However, the development the street already under way (currently no construction noise ): the building at the end the street later demolished and the road then as thoroughfare extended. There the hotel at the slope is built, is the entrance with foyer and reception at 7. floor. On the ground floor (floor '0') is the pool area, bar and restaurant, as well as the rooms with a terrace and thus ebenerdigem entrance to the pool area. The construction of the hotel is interesting, we found it however inconvenient, that many balconies partly visible from all sides are. The two elevators are too few, too small and too slow, best one takes the stairs. Wifi is free with front desk in the entire property, there are also two a bit elderly-pcs available. The password you got the front desk. The hotel is very attractive and decorated up to date, the courses are really dark. The seating in the bar and restaurant area are stylish, comfortable, they are definitely not... The restaurant reminded us from the decor rather of a cafeteria...

  • Location
    6.0

    In the immediate vicinity there are numerous restaurants, a small spar market just around the corner, and a larger supermarket only a few minutes' walk away on the promenade. The right beautiful and interesting shopping center 'Forum Madeira' it only around 10 minutes away on foot – a visit is worthwhile. Here there is also a larger supermarket and different ways to eat. To Funchal city center one needs on foot around 30 to 45 minutes, there are but also several bus stops in the vicinity, the on different lines on the route. A shuttle service to/from Funchal will from the hotel not offered. The promenade very nice constructed, you can even up carama de lobos-a part goes through a tunnel in the lava rock.

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Beate
A truly nice hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
It is a relatively small hotel - something over 100 rooms. My room was in the 4. floor. It was a double room in a pleasant size. Also the bathroom was very lots of space. The rooms were in good condition. A bit more dust cleaning if the rooms well done. Wi-fi was, contrary to the description of TUI inclusive. My front desk in the room was not always given, but in the bar area already. The tv-channels in german language was decent-i counted 12 programmes. The guest structure was pretty. There were many englichsprachige guests on site. The age ... was average average. read more
  • Room
    6.0

    My room in the 4. floor was large and had a fantastic view of the ocean. On this basis was the room perfect. The furniture were alright. The choice would certainly have a drawer in the dresser well done. The wardrobe had enough irons and there was a free, large safe available. I am again and again the question, why in a hotel the world hangers/a small wardrobe for jackets gives? Then everything would be much easier!

  • Gastronomy
    5.0

    There was the main restaurant and also an à la carte restaurant, but not every day was open. But since it directly at the main restaurant connected was, it was on no special impression. You could, as far as i know, for the local purchase orders 17,50 Euro to take credit for, if you booked half board had. The food was always good, but not 'brilliant'. The breakfast was almost always the same: scrambled eggs, freshly cut fruit, sensible juices. I found it very regrettable, that it is not even something ham (cured ham) was, only always the same cheese and the same cold cuts, as well as boiled ham, whereas it in my opinion only analog-ham was. The breakfast over three weeks was everything else as various. To the drinks it must be mentioned that, that-outside the happy-hour at the bar in the period from 17 to 19 o'clock-somewhat upscale were. A delicious bottle of wine at dinner table was easily 20 Euro. Tips can be distributed, but since about unterschreibende receipts (so no money) can be paid, it is not a must.

  • Service
    6.0

    The service staff is very friendly and attentive. Most are always in a good mood and there is absolutely nothing to complain about. German was mostly understood and also spoken. With english you in any case. Regarding the room cleaning you can be satisfied, but it was not great. Was pleasant, that there were always plenty of towels, the in many places is always only one-to-one exchanged.

  • Sport & Entertainment
    4.0

    ... I had better. The outdoor swimming pool is totally beautifully put on. Chairs were in my holiday sufficiently available. The indoor swimming pool was somewhat small than we thought. If one trains' pulling ' wanted, you should the best early as, because it again and again guests, the from mutual consideration never heard had. The gym is a bit small and there is unfortunately no window. In this respect the smell think, the is available. But athletes know: trained and sweats you get itself, is this quickly forget. The appliances are in good condition. A/two parts, for example a ab trainers should perhaps time procured. And the spa? Absolutely disappointing. The sauna is small and on my unique visit seemed any guest to be aware, that it is on a towel sets and not in wet bath things in there goes. Unfortunately you after leaving of the sauna also right in the main floor, by the all other guests also take action could. Opposite was a 'normal' shower, not more. In the sow hub realm it used, that various duschbereiche or foot wash or similar is. None. Luckily i had almost always good weather and was on a warming sauna wasn't dependent on. There were couches in the remaining only three in an uncomfortable room. And the hammam is only a steam room. Conclusion: sauna and steam room far under expectations.

  • Hotel
    6.0

    It is a relatively small hotel - something over 100 rooms. My room was in the 4. floor. It was a double room in a pleasant size. Also the bathroom was very lots of space. The rooms were in good condition. A bit more dust cleaning if the rooms well done. Wi-fi was, contrary to the description of TUI inclusive. My front desk in the room was not always given, but in the bar area already. The tv-channels in german language was decent-i counted 12 programmes. The guest structure was pretty. There were many englichsprachige guests on site. The age was average average.

  • Location
    6.0

    Madeira we are not much of a beach. So i know, that the hotel no direct access to the beach. Below of the hotel was a long paved promenade with wonderful view. Unfortunately, it was because of the buildings not possible, along the beach to Funchal -the path (port) should be about 3 kilometer long. Otherwise the hotel in comparison to other hotels a great location, since direct or lateral sea view. In the back there is no rooms. Lots of hotels in Funchal is possible in 2. row and the busy ortsdurchfahrtsstraße could a or other disturb. Bus connections are easy to reach, as well as restaurants and bars.

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Gabi & Peter
Rheinische karnevalshölle versus samba in Funchal
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Modern well-maintained hotel on the hillside at the pestana promenade (ideal for walking or jogging). No direct entrance to the sea were suitable but terrific sea view from the room from, even from the shower. The staff at reception and in the restaurant is extremely friendly and courteous. The guests there were mostly british and the best retirement age, a generally a very pleasant clientele. Wifi free of charge and fast in the room. Rooms minimalist furnished and very well maintained. For the elevator you had to lots of patience depositing or better take the stairs. Breakfast slightly british accent ..., fat bacon and beans, rich fruits, various rolls. The dinner as half board rather canteen quality, better to eat out eat out. read more
  • Room
    6.0

    We had room 1801 (7. floor + 1 flight of stairs) with great views of the sea, large bathroom with 2 sinks and 2 showers (including porthole with a view to the sea), everything was very well-kept. Small refrigerator for own beverages in the room. Unfortunately missing glasses-one must from the restaurant kidnap.

  • Gastronomy
    4.0

    Breakfast was extensive, unfortunately no freshly prepared meals such as omelets or fried eggs, everything in warming trays. Much fresh fruits, different types of bread and rolls. Dinner as half-board, mostly as a buffet, from and to fresh from of the kitchen (1 time in 10 days). Dinner rather canteen quality, fish and meat in sauces and warming trays, no wide choice. Prices for beverages are high.

  • Service
    6.0

    The staff is very friendly, spoke a little german, better english. Room cleaning perfect and fast.

  • Sport & Entertainment
    3.0

    Pool area very well kept, not much use, because it was still too cold. No animation and entertainment, which we really appreciated. Drinks at of the pool bar too expensive. Gym not used, looked good and well maintained. Sauna and indoor pool very problematic, since lots of guests the sauna without towels to use and then soaked in the pool rise. The hotel management should desperately do something, for example information to of the sauna, as these hygienic use. German guests have many complaints, but unfortunately without success.

  • Hotel
    6.0

    Modern well-maintained hotel on the hillside at the pestana promenade (ideal for walking or jogging). No direct entrance to the sea were suitable but terrific sea view from the room from, even from the shower. The staff at reception and in the restaurant is extremely friendly and courteous. The guests there were mostly british and the best retirement age, a generally a very pleasant clientele. Wifi free of charge and fast in the room. Rooms minimalist furnished and very well maintained. For the elevator you had to lots of patience depositing or better take the stairs. Breakfast slightly british accent, fat bacon and beans, rich fruits, various rolls. The dinner as half board rather canteen quality, better to eat out eat out.

  • Location
    6.0

    From the airport with the rental car can be easily reached. Parking at the hotel are often occupied. Walk to the center from Funchal supposedly 30 minutes-on the way back from the karnevalsumzug we at night but evil lost and had to take a taxi. Bus stop in the vicinity of the hotel, small supermarket within walking distance.

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Bert
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Big room with magnificent view on the atlantic ocean. Great modern rooms. Lighting effects great. read more
  • Room
    6.0

    We had a superior room, great, double shower, two sinks. Large double beds, very quiet. Hotel since 2010 in use. Very chic lobby.

  • Gastronomy
    5.0

    Good and varied breakfast, dinner: menu or buffet. Quality and quantity sufficient. In the morning and in the evening fresh fruits, several bread and bread rolls. Prices at the bar, except for happy hour, very high.

  • Service
    6.0

    I had rarely seen such a friendly staff, reception and service staff in the restaurant, On our many visits we had. Good german and english language skills. Rooms were always clean. Questions were always answered to our satisfaction.

  • Sport & Entertainment
    6.0

    Pool area very good, beach chairs and pool not used. Looked however everything very maintained. We enjoyed the many flowers in the pool area enthusiastic.

  • Hotel
    6.0

    Big room with magnificent view on the atlantic ocean. Great modern rooms. Lighting effects great.

  • Location
    6.0

    The hotel is located in at the end a side street, therefore absolutely quiet. Through an exit is one directly at a promenade with several restaurants and inexpensive café ' s. Funchal after about 30 minutes walking distance. But during the day not recommendable, if cross driving ships lie in the port dock then the city is crowded.

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Petra
Very schickes and quiet hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The pestana promenade is a new, very well maintained and posh hotel with only 110 rooms. Remarkable is the modern fancy architecture. The entrance on the 5. floor one has a great view of the swimming pool and the sea. From nearly every room you had a great view of the ocean. read more
  • Room
    6.0

    We had a double room with direct sea view and the room 1613 on the 6. floor received. The room was very trendy and the size and cleanliness was also alright. In the room there was a fridge, the itself be filled can. Only the balcony could have been a bit bigger. But the view over the beautiful pool area and the sea was great. There were bathrobes and towels for the pool or the swimming pool.

  • Gastronomy
    5.0

    We had our stay only with breakfast booked. Because of the nice weather we except once always outside on of the terrace breakfast. In our opinion was the breakfast sufficient, even if there is no freshly prepared omelets or lots of different sausage or cheese, but only 2 or 3 it was fresh fruits, different kinds of bread and rolls, pancakes or waffles, cakes, scrambled eggs, boiled eggs, bacon, jams, muesli, fruit juices, various teas and coffee. On sunday, there was for breakfast even sparkling wine.

  • Service
    6.0

    The service was just perfect. Already at the check-in at the front desk we noticed the extraordinary friendliness of the staff. No matter wether you after the taxi prices, so much, resteaurants or other information wanted, the helpfulness and friendliness is simply be stressed. But also in the restaurant in the morning for breakfast or at of the pool bar, one was always friendly and welcomed warmly and served.

  • Sport & Entertainment
    6.0

    The pool had a nice form and even if the water in january was still quite cold, it made fun to swim there. The loungers were very comfortable and were partly even in the water on the edge of the pool. Very original. Umbrellas were on request set up. There was also a spa area, the überlaufpool decorated. Also the hotel a small indoor pool, and a spa area, but we only once the swimming pool use.

  • Hotel
    6.0

    The pestana promenade is a new, very well maintained and posh hotel with only 110 rooms. Remarkable is the modern fancy architecture. The entrance on the 5. floor one has a great view of the swimming pool and the sea. From nearly every room you had a great view of the ocean.

  • Location
    6.0

    The pestana promenade is very quiet on the edge of the hotel zone of Funchal at the end a cul-de-sac. From the garden one has direct access to the promenade. Until to Funchal it is around 30 to 40 minutes on foot. But you can also by bus in the city. One stop is nearby. In the area there are lots of restaurants and two supermarkets.

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Volker
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Very beautiful hotel, we were satisfied, a bit out of the way however therefor beautiful view of the sea, no beach - Madeira is not ' beach island '. We found the costs at the pool bar a bit too high! There were a lot of English in the hotel - mesitens around the 50 to 60-years-old very pleasant. The breakfast could have been a bit more with for instance fresh omelet and so on read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Pia
Modern hotel with a great view of the sea
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
The pestana promenade is a modern hotel with absolutely a beautiful view of the atlantic ocean. Our superior -room was very big, also the bathroom, with separate shower and bath with a view of the sea. The balcony was also huge, with a table, three chairs and two loungers equipped. We only booked with breakfast and would also recommend it, as it in the surroundings enough restaurants returns. The breakfast we could every day ( and the November) on the terrace over the atlantic ocean! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Manfred
Modern style, quiet hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The hotel offers actually everything which one wishes itself. Cleanliness, size of the rooms, everything is great. Although only approximately 100 rooms the whole quite anonymous. The breakfast in the breakfast room, we best aware. The infrastructure is as mentioned very good, what is missing is somewhat charm. The hotel guests were mostly English in the older guestid, hardly families, hardly any children, accordingly quiet read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Very nice hotel with view of the sea in perfect location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
We were thrilled by this modern hotel. Our room was spacious, well equipped and had a great view of the sea. The multi-lingual staff were always and in all areas very friendly and helpful. We only booked with breakfast. The selection of good restaurants in the immediate vicinity is varied. 30 minutes free internet on the day we found also okay. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Relaxation from the first day dreamlike environment
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
From the first to the last minute we felt comfortable. From the description we had no sport and animation deals expected (excluding pool and fitness room) and this we did not miss it. The offered food ( half board) was plentiful included sechsgänge -menu on sunday evening. Who however no fish and no restaurants like, should better only breakfast book. View from the balcony to the bay and the pool into the sea left will be charged holiday feeling arise. Walking is it about half an hour to the center and other hotels beach chairs there much closer, location and ... also the friendliness of the staff we enjoyed the however this minor imperfection. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Really beautiful hotel in amazing location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very nice, modern new hotel in a great location; the second time there vacation spend and are definitely again the hotel Pestana promenade; pool area with a view of the sea unique; very spacious and beautiful clean rooms ( superior ) with a fantastic view of the sea; breakfast selection increasable; very good excursions on Madeira read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute & Wolfgang
Great holiday in a great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The pestana promenade we can all vacations say, that we in every aspect very positively surprised were. Four star are certainly justified For example: 1. great stylish decor in the foyer 2. the pool huge with super comfortable loungers in sufficient number 3. water temperature of the pool all 8 trip day in thermalbadbereich 4. spa area really great 5. breakfast buffet absolutely okay 6. our standard double room very big with top full equipment and kompl. Kitchen 7. room always cleaned well. 8. super feel good vacation and most warmly recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Karl
Every day an experience
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2012
The assigned room in the 7th floor was great. Bath tub in the bedroom and tv, living room with a tv and a big balcony with chairs and a table with chairs. The pool has about 28 degrees and was very spacious. All in all a very nice hotel. Would travel there again and the hotel recommend to anyone. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Marcel
Modern nice hotel in town with a view of the sea
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
A beautiful and modern hotel only a pedestrian promenade to the sea separately. Condition and cleanliness very good. We had only booked breakfast because it many good restaurants in the surroundings returns. Guest structure: very many british people, many germans, french and mainland-portuguese. Of older couples to young families with children was everything available. What internet regards the hotel is not very generous. Half an hour wi-fi one receives free with two persons and two weeks stay not really generous. Otherwise is wi-fi way too expensive. read more
  • Room
    6.0

    The room we really liked. There were enough storage space and very good: an empty fridge! The bathroom was also very spacious. Unfortunately the spritzschutzscheibe to the bathtub not always at the right point, so that if you are not a small flood causes. Big balcony with a view of the swimming pool and on the sea.

  • Gastronomy
    4.0

    Because we in the hotel only ate breakfast can I the other offers not judge but the selection at the breakfast buffet I found rather modest and absolutely not diverse. 2 weeks there was the two same sausages. The dining room however we found pleasant nice and bright. Nice, that there are sufficient paring with shade.

  • Service
    6.0

    The staff are very friendly and helpful and all speak excellent English. The room was cleaned thoroughly although 3 times very late (only after o'clock). On arrival we received a very dark room on the first floor directly above the bar. When we at the front desk called the room did not meet our expectations we could easily in a beautiful room on the top floor change.

  • Sport & Entertainment
    5.0

    The pool area is very nice made there are two large pools and a shallow pool. Otherwise jacuzzi with a view of the sea. Great! Nice, that the complex with a lot of trees and flowers casually was. Unfortunately for this size of hotel far from enough loungers and above all too few sun screens so that one is forced, before breakfast a place to reserve, although we the utterly abhor. But without the vorreservation you after o'clock hardly more chances of a place.

  • Hotel
    5.0

    A beautiful and modern hotel only a pedestrian promenade to the sea separately. Condition and cleanliness very good. We had only booked breakfast because it many good restaurants in the surroundings returns. Guest structure: very many british people, many germans, french and mainland-portuguese. Of older couples to young families with children was everything available. What internet regards the hotel is not very generous. Half an hour wi-fi one receives free with two persons and two weeks stay not really generous. Otherwise is wi-fi way too expensive.

  • Location
    6.0

    A real beach there are none nearby but if you read about Madeira informed you expected that also not. 5 minutes away from the hotel is a swimming pool with access points into the sea. Nearby there are smaller and larger supermarkets where you with drinks and other to cover up can. For shopping you could after 10 minutes on foot a beautiful shopping center. Restaurants there are numerous nearby. We booked 2 weeks very good food. A bus stop there is above the hotel. From here drive about everything 10 minutes buses to the center from Funchal ( duration about 8 minutes).

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Johanna
Very good hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
We were completely satisfied with our stay. The hotel staff was very helpful and courteous, even languages well, so that we could always communicate. The pool bar castle unfortunately partially before the specified time, which somewhat a pity was, but at the restaurant of the hotel you got until late in the evening for a drink. The dinner in the hotel was good, however not heraussragend, one finds around the hotel very many and good restaurants. We had a great room with a view of the sea and kitchen, what with children very pleasant was. We would go back to ... this hotel again at any time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Felix
Flight of fancy
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • May 2012
Stay at very good hotel loved it. Would be desirable however more possibilities, the Badetüche in the bathroom to hang up. We love to have the stairs instead of the lift used, the staircase but rather a maze. It would be beautiful, if the wireless in the room price included and not additionally (for daily short queries rather expensive fee) must be requested. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Karl
Perfect hotel from A to Z
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • May 2012
In this hotel we do anytime again holidays. The rich breakfast on the terrace as good start to the day. In the evening still somewhat tired legs by the pool loosen. Or the whole day by the pool to spend and at the bar a fine snack enjoy. Here we loved it. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Luzia
Great hotel with style
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2012
The location of the hotel is unique. We had a room with direct view of the sea, Sup-rooms A massive balcony and the bathroom was gigantic. A super large bath tub and even the bathing accessory was ready. At night you can from the balcony from the fishing boats Watch. We only booked with breakfast, which was correctly good and end of March on the terrace could be eaten. The whole hotel modern style, the staff at any time helpful and cleanliness regards there is no deficiencies. Madeira is for hikers and nature lovers just great. Porto Moniz definitely look ... at and next Fishing village, Camara de Lobos, you can in an hour on foot go. There definitely in the restaurant coral food, with direct view of the see and good food at reasonable prices. Even Chruchill loved it here. At least 3 days a rental car take to discover the island. All around a great stay! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Nice hotel in great location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
Hotel in very nice location, directly on the waterfront, with an appealing architecture. The change of the room were immediately met. Very friendly staff. Breakfast on the terrace is simply great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Loettli
Nice hotel at best location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2012
Wonderful, brilliantly situated hotel. Friendly staff. Unfortunately in the breakfast room very uncomfortable chairs, the not to eat in the restaurant invite. Heated pool (according to description available) was not heated. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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