Hotel Ritza(4 stars)

St.St.Constantin & Helena Resort Show map

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20 hotel reviews

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  • Hotel in general
    0.0
  • Room
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  • Food and Drinks
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8 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Brigitte
Once and never again archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • October 2010
Had all-inclusive, that were not found. There was only to the meals drinks. If you like, but no alcohol tea, should you will pay the. The food was monotonous and tasteless. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Robert
Ritza - never again! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2010
Close yes, there is not lots to write- never again there! To the beach approximately 700 meters. Food there is no choice, all small requests are extra charge. Telephone in the room very expensive! Friendliness of the staff -could better wish! read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Udo
Pleasant hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • September 2009
Small 35 room hotel which is run and pleasant. To the beach it was about 300 meters, 200 meters to the bus stop about. The hotel has a small lobby has an Internet room, meeting room, Mineralhallenbad and outdoor swimming pool, sauna and massage parlour, as well as a whirlpool. A sky bar and a restaurant. The room are large, have a balcony and bath, and must comply with the four star standard in Bulgaria. At the pool there were always plenty of beach chairs free so the you had plenty to choose from, it is a small park and ... playground. The food in the all inclusive. was tasty but not very spicy as you on the older guests has taken into consideration. Bulgarians food not hot so the food is warm, you can eat without concern, so to have to burn the mouth. For fans of the hot food is it a microwave to warm to make things. It was for such a small hotel a large selection of food and drinks. You must but always remember that it is a small hotel, so if you don't have great expectations has, good food, enjoy the sun, quickly to Varna or someplace else is the place to be. Buses run until late in the evening so the also a visit or a later Opera walk in Varna are possible. This hotel has many different nationalities as guests, the but all together so as the it with a large family is. It can only recommend this hotel if you do not have to large expectations has, it is still not Western standards after Bulgaria and to evaluate. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Max
Never again archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2009
The gastronomic facilities, as well as the food, drinks and service were a disaster. two weeks each day the same meal, it tasted bland and of poor quality read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Anni
You could make what archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2009
From this hotel with little effort you could make a lot. A few small things here and there, repair, friendly and multilingual staff and wants to change the chef. The room are are Things OK on. The food can save you. Fortunately it gives numerous opportunities outside of the hotel was good and cheap to eat. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Gabriele
2 X very satisfied - archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • September 2009
I am than patient so that dental hospital Dentaprime now have stayed at this hotel twice now and have always been very satisfied. The staff was very friendly and opened up to a easy task. The rooms are very spacious and clean. Internet is wireless Internet access in the room. The clinic is reachable within a 5 minutes walk I will go back next year book the ritza. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ulrike
Never again hotel ritza archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • September 2009
This holiday was a disaster. There was nothing for grown daughters. We were given a week every day more or less the same food was poor, the also tasted and bland. Despite all inclusive eat out every day. Ask the staff felt bothered at, spoke no German, except for the front desk. Our conclusion: people go wouldn't go there. The holidays is too precious. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.7
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    1.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
show less
Eva
Be careful with archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • July 2009
Going back to the title to return, this hotel is to be enjoyed with care. I mean that it its four star (category) not worth it. The food was very bad and there is almost every day identical food (lunch and dinner). On cleanliness in the outdoor area isn't important to them. It is located on the floor and it is Vogelunrat were sometimes a used the edge. To sum it up: "Only the staff was friendly otherwise a real disappointment". read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
  • Hotel
    2.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
show less