Hotel Hyatt Regency Acapulco(4 stars)

Costera Miguel Aleman 1 � Show map
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Average rating

3.5/6

6 hotel reviews

    Rating by categories

  • Hotel in general
    2.5
  • Room
    2.5
  • Service
    2.5
  • Location
    5.8
  • Food and Drinks
    3.5
  • Sport & entertain
    4.0
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1 hotel reviews in Englishsorted by travel date
Marcelo
Not recommendable despite good location

  • 3.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2011
Elevators functions to not all! If then times a continues, it is chock-a-block. In the lobby queues before the elevators! Room after check-in no remote control, no room service menu, after insisting they were then after longer time. Rooms were very spartan, hardly any furniture. We are only one night we could have stayed longer, then a change made. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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