Hotel Melia Madrid Princesa(5 stars)

Princesa 27 Show map

Average rating

20 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.7
  • Service
    4.1
  • Location
    5.0
  • Food and Drinks
    5.1
  • Sport & entertain
    3.2
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13 hotel reviews in Englishsorted by travel date
Thorsten
Location: top, hotel: standard
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Ideal starting point, to explore Madrid - everything is within walking distance, since the hotel close to the Plaza de Espana or the gran via is. The subway with easy access to the airport Is within easy reach. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gerald
Top location-amenities and service was poor...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The hotel the renowned melia group is in a prime location close to the Plaza de Espana and the gran via. The location worth the relatively high price. Nevertheless it is difficult, many restrictions regarding the equipment and the service acceptable. Please note: spa including indoor swimming pool is subject to charges, Which one for a hotel of the category and the price not understand can. read more
  • Room
    5.0

    Rooms are top renovated. Necessarily a room on the top floor questions, otherwise look you in the doubt on an adjacent concrete wall. Furnishing of the rooms is appealing.

  • Gastronomy
    0
  • Service
    4.0

    For a hotel this category is the service more than poor.

  • Sport & Entertainment
    4.0

    Spa, the great as advertised, is liable to pay the costs (circa 15 Euro per person/visit). For a hotel this category a bit incomprehensible, why one for the service extra pay for it.

  • Hotel
    4.0

    The hotel the renowned melia group is in a prime location close to the Plaza de Espana and the gran via. The location worth the relatively high price. Nevertheless it is difficult, many restrictions regarding the equipment and the service acceptable. Please note: spa including indoor swimming pool is subject to charges, Which one for a hotel of the category and the price not understand can.

  • Location
    5.0

    Top location, shopping possibilities were close to of the hotel. With the subway you could reach the airport about minutes

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Melanie
Lovely hotel with great food
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Great pleasant hotel. Room size is very good. Especially the bath. For 5 stars, some things were unfortunately somewhat worn. The edges the bathtub were a bit rusty and outlets were loose. I found the hotel super, only a couple things should really be renovated. Will pick you up the location of the hotel everything again especially the great good breakfast. Lots of spaniards in the hotel, but the staff also spoke always english. read more
  • Room
    5.0

    Beautiful rooms, a few things were worn, but it was now not so bad. Bed is very comfortable. Nice bathroom. Hair dryer very weak.

  • Gastronomy
    6.0

    Delicious breakfast buffet! Very wide choice and very high quality.

  • Service
    5.0

    Great and competent service. All speak super english and know each answer. Room cleaning was also very good. Some stains didn't seen, but now no doom. Evenings there was always the bed very nice arranged.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Great pleasant hotel. Room size is very good. Especially the bath. For 5 stars, some things were unfortunately somewhat worn. The edges the bathtub were a bit rusty and outlets were loose. I found the hotel super, only a couple things should really be renovated. Will pick you up the location of the hotel everything again especially the great good breakfast. Lots of spaniards in the hotel, but the staff also spoke always english.

  • Location
    6.0

    Location was excellent! 10 minutes walk to the palace and the gran via. Supermarket, restaurants and bars everything is close by. Metro station Ventura rodriguez on the doorstep.

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Herbert
Ideal for city sightseeing
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2012
The design of the interior fittings was consistently to the smallest corner of the room pulled through-even if it was inconvenient was ( shower without shelf). I have a booked superior rooms, the according to own hotel description very spacious appeared with breathtaking views of Madrid. Can I have a room on the second floor with a view to the opposite terrace front and with a square pillar in the middle in the room! read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Susanne
Good for city breaks
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2012
The hotel is actually optically not very nice, but one had (if one the right category bay) a great view over Madrid. I had a double room for single use on the 11. floor and a very nice view over Madrid amongst others the castle. The hotel is very stylish designed. It seemed clean. The staff are trained friendly. In the week guest mostly people on business trip different nationalities. At the weekend mostly probably tourist. The breakfast buffet is huge, there are on the normal dishes amongst others still Paella, sushi and red wine... read more
  • Room
    4.0

    The room was quite pleasantly furnished. The bathroom very stylish, but in my opinion not very convenient. Besides it was on some corners not very clean. There is a mini bar, but you was very poor stocked, not a 5 stars hotel just. Price but ok. Tv (poor reception for 2 german channels ), safe were available. Somewhat annoying was the motion sensor. As soon as you the room entered, went all the lights on. You had to get everything back issue. The air conditioning was loud, but functioned not perfectly.

  • Gastronomy
    0
  • Service
    5.0

    The staff in the entire hotel is trained friendly and helpful. It was mainly english spoken. My room was unfortunately only against afternoon cleaned.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is actually optically not very nice, but one had (if one the right category bay) a great view over Madrid. I had a double room for single use on the 11. floor and a very nice view over Madrid amongst others the castle. The hotel is very stylish designed. It seemed clean. The staff are trained friendly. In the week guest mostly people on business trip different nationalities. At the weekend mostly probably tourist. The breakfast buffet is huge, there are on the normal dishes amongst others still Paella, sushi and red wine...

  • Location
    4.0

    The hotel is located at the edge of the center. On foot is however a lot within easy reach. The tourists -bus at the Plaza Espana is approximately 5 minutes out, gran via circa 10, the schloss about 20 minutes Shops and tapas bars are also not too far.

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Daniel
Very Central Hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • August 2011
The hotel has over twelve floors and is located in the immediate vicinity of the Plaza de Espana. Bus and metro access (airport) very close. With the Metro one drives with 1 x change about 25 minutes and seven minutes walk to the hotel. Bars, restaurants, bars, attractions (cathedral, royal palace, cable car, Plaza de major and much more including shopping-close to everything-the location of the hotel is really great and is based on the size of far to see. Front desk was friendly and spoke English. The pool and spa area available, but we didn't use it (15 euro). ... Fitness room is free of charge and features some classic devices. My room 11. Top floor had a view to the city center, etc. palace. during the day and in the evening a beautiful view. The smart rooms is decorated in a contemporary style and very big. A large bed with six pillows, comfy chair with foot stool, desk with chair available. The bathroom was spacious and even, without being able to ask, a razor, foam, toothbrush and paste, as well as all other things (shower gel, shampoo, body lotion, bathrobe and slippers. In the very modern bath, two sinks, bidet and a bath tub. Breakfast not used once ate a snack at the bar. Nothing special, expensive, so I chose the bars in the area. It is striking, in Madrid, but also in other places very little English spoken broken, thus in bars or restaurants-if then very. Even in the hotel (reception very good) the men at the bar could hardly speak English, which I don't care. Irgwie we could inform us, even with a bit of Spanish in the pharmacy clear ☺ City center was great and you can see much. Unfortunately the three days, however, lots of things to do. Many beggars and partly a lot of trash on the street (unfortunately) Tip: the Mercado de San Miguel, near Plaza de major. A hall with various suppliers and various tapas, but also many desserts. a dream, really! very well visited by locals and tourists, a small gourmet temple (fish, sushi, shrimp, paella, different creams, ham and cheese specialities and much more) Due to the location would I go back to the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Swimming pool closed on Sundays
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • May 2011
In a five star hotel I would expect a pool of the whole Sunday has not closed. And because the pool to has, is also the fitness center closed. All the hotel looks more like a good three star hotel. Five stars are completely unwarranted. It is not a lot of little things. A coffee maker in the room it. But no one has thought of milk is not acceptable and room service. Not to recommend-despite a perfect location. And much to expensive for the service. For 60 to 80 euro I would perhaps stay there again. More but not. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Tamara
Super great luxury hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2010
A super great hotel. Very styleful. From the outside it looks like 70's a year house however if one the hotel enters changes this opinion suddenly. The staff is friendly and very much forestalling. The meal is super. The breakfast costs about 28, - €. However a super expects great buffet with everything which the heart desired. We did not use the hotel-own swimming pool. According to info. costs it per day 15, - € which too expensive we kept a little. Otherwise everything is marvelous. The rooms are clean and very large. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ulf
Good 4 star hotel with 5 star decoration archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2010
A 1970's prefabricated building from the outside with a bad hotel entrance. Not very welcoming. Inside the ambience changes to a pleasant 5 star decoration. The rooms are for a short-stay reasonable size. depending upon rate is breakfast incl. Or you don't. Prices for extras (bar, breakfast ... ) Rather 6 stars in this price range. read more
  • Room
    3.0

    New and modern decor. The Klimaanlagengitter need time a cleaning so that the had fluff not through the whole room blowing. In the bathroom was a bit mold and dust in the corners ... If you not to perfection was well cared for here ... 5 Star but there was none.

  • Gastronomy
    1.0

    From the gastronomy-deal we only used the bar. It was set up with 1 barman during a World Cup game fully understaffed, which then initially promptly resulted that the desire for a cocktail for "no time" was refused. To a further request was a bit grumpy, but a "Piña Colada" prepared. Quality in the bar on the corner should be better (and not just because without decoration served) and cheap (EUR 12 ).

  • Service
    2.0

    As Solmelia for this place 5 stars, the service could also be measured at this level. About a rating with 4 stars but I am not. Information upon check-in limited to the NOTE in which floor is and where the elevator. Help with luggage ... none. technician is 1 hour to get after complaining. Room cleaning would corners in fine so that you can but one or the other dust in the room, from the mold on the silicone in the bath tub not be spoken.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    A 1970's prefabricated building from the outside with a bad hotel entrance. Not very welcoming. Inside the ambience changes to a pleasant 5 star decoration. The rooms are for a short-stay reasonable size. depending upon rate is breakfast incl. Or you don't. Prices for extras (bar, breakfast ... ) Rather 6 stars in this price range.

  • Location
    5.0

    The hotel is very central, about 5 minutes walk to Plaza España. A metro station is about 100 meters away.

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Frank
Good location - 5 star not justified archived
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • April 2010
The hotel was located very well. The hotel group was well known Solmelia has a good service. The hotel has been renovated, but somehow missing the "certain something". You should do far more shold improve service and some renovation, renew. Would not stay there again. 5 Stars are not legitimate, is a good 4 star hotel. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Kai-Uwe
Good location, noisy, uncomfortable archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • October 2009
Despite renovation uncomfortable, impersonal, hectic, noisy. Lots of tour groups. read more
  • Room
    3.0

    Room and bathroom too small, the street noise until after inside. TV and internet available.

  • Gastronomy
    3.0

    Breakfast was rather simple, egg dishes. Not so great atmosphere.

  • Service
    4.0

    No major complaints, English speaking, front desk hectic.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Despite renovation uncomfortable, impersonal, hectic, noisy. Lots of tour groups.

  • Location
    5.0

    Metro on site, a few minutes until you reach Gran Via. Restaurants, bars and shopping nearby.

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Ingo
Gewöhnungsbedürftiges ambience, central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2009
The hotel offers the comfort of a 4 star hotel. The rooms are small but functional and modern decor. The atmosphere is a bit of getting used to. The hotel is centrally located, a metro station right outside the door. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sandra
Good hotel in city center location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
Good hotel right next to the metro/Ventura - Rodriguez. The hotel looks more like a "A construction mistake," from the 1970 's. The hotel was renovated in 2008 and is now on the inside more contemporary continues stylish equipped. The "check in" we were even served in German. The hot/cold buffet breakfast was good and we didn't miss anything. (Typical American buffet breakfast). Our room was very modern and very clean. Tip: The hotel is part of "Sol Melia Group". We had the MAS card ordered in advance free of charge. As with a MAS card for a double ... occupancy for one of the partners breakfast for free. The normal breakfast price is 26 - EUR per. P. p., with the map beide_ breakfast then "two for one"_ read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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